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A99

SMS CATERING SERVICES

1764 NORLAND RD, Charlotte, NC 28205
Restaurant · NC permit/State ID 2060010871
Latest gradeA (99)
Last inspectedJul 20, 2026
Inspections on record35
On record sinceOct 2, 2013

Score history

7085100 Oct 2, 2013: 100Feb 21, 2014: 100Nov 19, 2014: 100Jun 29, 2015: 98.5Oct 12, 2015: 99.5Feb 8, 2016: 99Jun 16, 2016: 99Oct 24, 2016: 99.5Jan 20, 2017: 98.5May 31, 2017: 99Oct 4, 2017: 98Jan 9, 2018: 98.5Apr 25, 2018: 98.5Jul 13, 2018: 99.5Nov 9, 2018: 99.5Jun 26, 2019: 99Jun 22, 2020: 99Oct 28, 2020: 100Feb 26, 2021: 99.5May 12, 2021: 98.5Oct 26, 2021: 99.5Feb 23, 2022: 99Jun 21, 2022: 99Oct 7, 2022: 98.5Jan 26, 2023: 99Jun 23, 2023: 99Oct 27, 2023: 99Jan 4, 2024: 99.5May 9, 2024: 99.5Oct 11, 2024: 98.5Feb 5, 2025: 99.5Jun 18, 2025: 99.5Sep 2, 2025: 99Feb 18, 2026: 99.5Jul 20, 2026: 99
Oct 2, 2013Higher is betterJul 20, 2026

Inspections & violations

Jul 20, 2026 A 99 · 2 violations
#28 · Toxic substances properly identified stored & used
Corrected during inspection
7-201.11 Store toxic materials to avoid contamination of food, equipment, utensils, linens, and single-service/use items. -P - Observed a container of motor oil stored on a shelf adjacent to clean dishes. CDI - Motor oil moved off of shelf.
#49 · Non-food contact surfaces clean −1
Repeat violation
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. - Observed an accumulation of oil/grease used to grease the slicer on the countertop beneath the slicer. REPEAT.

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Feb 18, 2026 A 99.5 · 3 violations
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. - Pf. Observed dried food residues on blade of can opener. Utensil not used today per PIC. CDI - Can opener transferred to the dish machined and w/r/s. -0- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08.
#23 · Proper date marking & disposition
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it has not been labeled, or if the label is incorrect. - P. The PIC should train and assign staff to monitor date marking to prevent the use of food products that are no longer in compliance with 3-501.17 (A), (B), or (C). Observed pepperjack and mozzarella cheese without date labels. Discussion with PIC revealed that these were first opened on 2/8/26. EHS reviewed date marking/FIFO practices and demonstrated cheese date marking exemption list (https://www.needhamma.gov/DocumentCenter/View/47513/Food-Code-2013-Date-Marking-Exempt-Cheese-Listpdf.). CDI - PIC voluntarily discarded expired cheeses. -0- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#49 · Non-food contact surfaces clean −0.5
Corrected during inspection
4-601.11(C) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris. 4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed heavy greasy food debris on base of can opener. CDI - Attachment removed to be w/r/s. -0.5-

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Sep 2, 2025 A 99 · 2 violations
#39 · Contamination prevented during food preparation, storage & display
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed containers of orange juice directly on the floor of the WIF.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −1
Repeat violation
4-501.11 Maintain equipment in good repair. Observed rusted shelving units holding chemicals and dishes. REPEAT 4-501.12 Resurface or replace cutting surfaces that can no longer be effectively cleaned and sanitized. Observed 2 cutting boards that have deep grooves that can not be effectively cleaned and sanitized.

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Jun 18, 2025 A 99.5 · 1 violation
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
Repeat violation
REPEAT 4-501.11 Maintain equipment in good repair. Observed rusted shelving units holding chemicals and dishes.

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Feb 5, 2025 A 99.5 · 2 violations
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed rusted shelving holding chemicals.
#49 · Non-food contact surfaces clean −0.5
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed inside of microwave with minor food debris. Clean as needed.

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Oct 11, 2024 A 98.5 · 3 violations
#14 · Required records available: shellstock tags, parasite destruction
Corrected during inspection
3-203.12 Retain tag on the bag of shellstock until empty. Record date on the tag when the last shellstock from the container is used. Store tags in chronological order for 90 days. -Pf. Observed shell stock tag without last sale date recorded. PIC finished the container this week. CDI: last sale date was recorded.
#23 · Proper date marking & disposition −1.5
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf. Observed cooked chicken and pre-cooked meatballs in walk in cooler without a date. CDI: Items were dated during inspection. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#28 · Toxic substances properly identified stored & used
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf. Observed 2 spray bottles of degreaser without labels. CDI: Items were labeled during inspection.

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May 9, 2024 A 99.5 · 1 violation
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
4-501.11 Maintain equipment in good repair. Observed multiple shelving units holding spices, clean utensils and chemicals starting to rust.

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Jan 4, 2024 A 99.5 · 2 violations
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed cleaning needed on walk in cooler shelving to remove food debris and black build up from shelving.
#55 · Physical facilities installed, maintained & clean −0.5
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed cracked flooring near hand sink and in vicinity of steamers and walk in cooler area. Repair cracked flooring

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Oct 27, 2023 A 99 · 2 violations
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf - Observed spray bottle of degreaser not labeled. 7-201.11 Store toxic materials to avoid contamination of food, equipment, utensils, linens, and single-service/use items. -P - Observed hand sanitizer stored over equipment. CDI, chemicals relocated for proper storage.
#37 · Food properly labeled: original container
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed cherry juice in container not labeled.

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Jun 23, 2023 A 99 · 4 violations
#39 · Contamination prevented during food preparation, storage & display
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed ketchup stored on floor under shelving in dry storage area.
#44 · Utensils, equipment & linens: properly stored, dried & handled −0.5
Repeat violation
4-903.11 (A) Store cleaned equipment, utensils, linens in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed clean bowls stored on shelf less than 6” from the floor. REPEAT VIOLATION
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed metal shelving for utensil/bowl storage, dry storage, and chemical storage beginning to rust.
#55 · Physical facilities installed, maintained & clean −0.5
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed damaged wall at threshold to entrance to event space.

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Jan 26, 2023 A 99 · 2 violations
Inspector comments: Error made at time of permitting with permittee name. Permittee was changed today to SMS Catering Services, Inc.
#28 · Toxic substances properly identified stored & used −1
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf Observed no label on several spray bottles of chemicals. CDI: Bottles labeled.
#44 · Utensils, equipment & linens: properly stored, dried & handled
4-903.11 (A) Store cleaned equipment, utensils, linens in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed clean bowls stored on shelf less than 6” from the floor.

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Oct 7, 2022 A 98.5 · 3 violations
#23 · Proper date marking & disposition −1.5
Corrected during inspectionRepeat violation
Repeat: 3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs . Observed frozen cooked pork and frozen cooked lasagna with no date mark at walk in freezer. PIC states pork was cooked yesterday and lasagna last week. CDI, items date marked.
#39 · Contamination prevented during food preparation, storage & display
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed buns stored on floor at walk in cooler. Items shall be stored off the floor.
#53 · Toilet facilities: properly constructed, supplied & cleaned
6-501.18 Maintain handwashing sinks, toilets and urinals clean. Observed soiled toilet at employees restroom. Need cleaning.

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Jun 21, 2022 A 99 · 2 violations
#23 · Proper date marking & disposition
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs . Observed no date mark on cooked frozen chicken at walk in cooler. CDI, chicken date marked.
#39 · Contamination prevented during food preparation, storage & display −1
Corrected during inspection
6-404.11 Designate a separate area for items that are not for use and are being held for credit, such as dented cans or recalled products. -Pf Observed one dented can stored for retail use. Observed no other damaged cans stored for retail use. CDI, Item discarded by PIC.

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Feb 23, 2022 A 99 · 1 violation
#39 · Contamination prevented during food preparation, storage & display −1
Corrected during inspection
6-404.11 Designate a separate area for items that are not for use and are being held for credit, such as dented cans or recalled products. -Pf Observed bloated cans of fruit stored on shelve for use. CDI, items discarded by PIC.

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Oct 26, 2021 A 99.5 · 3 violations
#5 · Procedures for responding to vomiting & diarrheal events
Corrected during inspection
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf For more information please visit: http://meck.co/FoodSafety. Observed no written instructions at facility. CDI, PIC educated on new rules.
#44 · Utensils, equipment & linens: properly stored, dried & handled −0.5
4-903.11 (A) Store cleaned equipment, utensils, linens in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed clean utensils stored in soiled containers.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed walk in freezer out of order. PIC states facility is waiting for a part to repair a leak. PIC states equipment will not be used until fully repaired.

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May 12, 2021 A 98.5 · 3 violations
#21 · Proper date marking and disposition −1.5
Corrected during inspection
3-501.17 Ready-To-Eat Potentially Hazardous Food (Time/Temperature Control for Safety Food), Date Marking - PF Observed top round beef with no date mark. PIC states food was cooked 3 days ago, froze, then thawed today for use tomorrow. CDI, item date marked.
#31 · Proper cooling methods used; adequate equipment for temperature control
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed baked beans cooling in single use aluminum pans that are covered with Saran Wrap and aluminum foil. PIC states can of beans were taken from warehouse then placed at walk in cooler for use tomorrow. CDI, food uncovered. EHS suggested uncovering foods until cool or store cans at cooler prior to use to reduce cooling time.
#37 · Contamination prevented during food preparation, storage and display
Corrected during inspection
6-404.11 Segregation and Location-Distressed Merchandise - PF Observed dented can stored on shelf instead of separate designated area. CDI, item discarded by PIC.

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Feb 26, 2021 A 99.5 · 1 violation
#47 · Non-food-contact surfaces clean −0.5
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed build up on can opener. Need cleaning.

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Oct 28, 2020 A 100 · 0 violations

No violations were recorded for this inspection.

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Jun 22, 2020 A 99 · 3 violations
#37 · Contamination prevented during food preparation, storage and display −1
Corrected during inspectionRepeat violation
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. REPEAT. Observed boxes of meet stored directly on the floor in the WI freezer. CDI. PIC removed.
#43 · Single-use and single-service articles; properly stored and used
4-903.11(A) Store single-use and single-service articles to prevent contamination and at least 6 inches off the floor. Observed exposed single use articles in the storage area. Needs to be covered to prevent dust contamination. All other food stuffs was properly stored in the freezer.
#47 · Non-food-contact surfaces clean
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed build up in the two micro waves in the kitchen area. Needs to be cleaned.

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Jun 26, 2019 A 99 · 1 violation
#37 · Contamination prevented during food preparation, storage and display −1
6-404.11 Designate a separate area for items that are not for use and are being held for credit, such as dented cans or recalled products. -Pf Observed dented can on not segregated from usable stock. CDI discarded.

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Nov 9, 2018 A 99.5 · 1 violation
#47 · Non-food-contact surfaces clean −0.5
4-602.13 Nonfood Contact Surfaces - C Observed microwave in need of cleaning. CDI PIC instructed employee to clean.

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Jul 13, 2018 A 99.5 · 1 violation
#47 · Non-food-contact surfaces clean −0.5
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed minimal shelving in need of cleaning in walk in cooler.

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Apr 25, 2018 A 98.5 · 1 violation
#14 · Food-contact surfaces: cleaned and sanitized −1.5
4-602.11 Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed build up in ice machine .

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Jan 9, 2018 A 98.5 · 3 violations
#3 · Proper use of reporting, restriction and exclusion −1.5
Corrected during inspection
2-201.11 (D) and (F) Responsibility of Permit Holder, Person in Charge, and Conditional Employees-Responsibility of the PIC to Exclude or Restrict - P In discussion it was found that employee's that had fever with a soar throat or jaundice would be excluded from work for 48 hours after their symptoms. The health department must be contacted if an employee is jaundiced, so that we can ensure the doctor has provided the required information to verify that the employee does not have Hep. A. If an employee has a fever with a soar throat then they must provide a doctor's note stating that they are free from the flu. cdi: Corrected by discussing with both owners.
#47 · Non-food-contact surfaces clean
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Build up beginning on walk in racks and pickle bucket.
#51 · Toilet facilities: properly constructed, supplied and cleaned
5-501.17 Provide a covered waste bin in female restrooms. Observed no covered trash can in the employee restroom.

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Oct 4, 2017 A 98 · 1 violation
#26 · Toxic substances properly identified, stored, and used −2
Repeat violation
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf 7-201.11 Store toxic materials to avoid contamination. -P Observed unlabeled green spray in dining area- cdi labeled durinig inspection. Green spray stored on prep tables, next to disposable cups etc. Keep this strong cleaner stored with chemicals when they are finished cleaning at the end of the night.

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May 31, 2017 A 99 · 3 violations
#26 · Toxic substances properly identified, stored, and used −1
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf Observed an unknown chemical in an unlabeled bottle- dumped out to correct.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
4-501.11 Maintain equipment in good repair. Observed rusted meat hooks in the walk in cooler- paint/remove/or replace.
#47 · Non-food-contact surfaces clean
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed a small amount of build up on the walk in racks.

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Jan 20, 2017 A 98.5 · 3 violations
#2 · Management and food employee knowledge, and conditional employee; responsibilities and reporting. −1.5
Corrected during inspection
Observed no employee health policy onsite and staff did not know about requirements to return or the big five illnesses. Policy given and emailed to correct today. All staff must be trained on this policy. 2-201.11(A) Ensure food employees understand when to report illnesses, symptoms and exposure. -P
#26 · Toxic substances properly identified, stored, and used
Corrected during inspection
Observed simply green in an unlabeled spray bottle- labeled during inspection to correct. 7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
Observed a dented walk in cooler door today with wood exposed on the door frame- repair. 4-501.11 Maintain equipment in good repair.

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Oct 24, 2016 A 99.5 · 1 violation
#47 · Non-food-contact surfaces clean −0.5
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Clean build up of dust from guards of wall mounted fan near three comp sink. Improvement noted from last inspection.

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Jun 16, 2016 A 99 · 1 violation
#47 · Non-food-contact surfaces clean −1
Repeat violation
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Build up of dust and minor rust on walk in cooler fan guards. Clean.

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Feb 8, 2016 A 99 · 2 violations
#14 · Food-contact surfaces: cleaned and sanitized
Corrected during inspection
4-602.11 Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed minor build up on interior surfaces of ice machine. CDI - Staff cleaned during the inspection.
#47 · Non-food-contact surfaces clean −1
Repeat violation
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. 4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Build up of dust and minor rust on walk in cooler fan guards. Clean.

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Oct 12, 2015 A 99.5 · 1 violation
#47 · Non-food-contact surfaces clean −0.5
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Build up of dust and minor rust on walk in cooler fan guards. Clean.

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Jun 29, 2015 A 98.5 · 2 violations
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations. -P. Chlorine sanitizer in spray bottle testing at 0ppm for chlorine. CDI- Operator Robert Freeman advised that they usually check sanitizer at the beginning of preparation for each event. CDI- sanitizer was emptied.
#54 · Meets ventilation and lighting requirements; designated areas used
Corrected during inspection
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Employee closed beverage stored on top shelf of storage/ prep area. CDI- verbal correction as to requirement. Storage was corrected.

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Nov 19, 2014 A 100 · 0 violations

No violations were recorded for this inspection.

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Feb 21, 2014 A 100 · 0 violations

No violations were recorded for this inspection.

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Oct 2, 2013 A 100 · 0 violations

No violations were recorded for this inspection.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “SMS CATERING SERVICES” or State ID 2060010871). Inspection type (routine vs. follow-up) is not published in the county's data.