A99
MCDONALDS #16603 PAVILION
9505 SOUTH BV, Charlotte, NC 28273
Restaurant · NC permit/State ID 20600110128
Latest gradeA (99)
Last inspectedMar 19, 2026
Inspections on record9
On record sinceJul 15, 2021
Score history
Jul 15, 2021Higher is betterMar 19, 2026
Inspections & violations
Mar 19, 2026 A 99 · 3 violations
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf- *Observed - Breakfast Burritos prepped 30minutes before EHS arrival cooling in Make Table Lowboy that was in disrepair with a cold holding temperature of 60F. *CDI - PIC moved item into WIC to be cooled properly.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
4-501.11 Maintain equipment in good repair. *Observed - Make Line Lowboy in disrepair unable to maintain proper cold holding temperature. Ambient temperature of 60F.
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. *Observed - Back handsink with heavy leak in need of repair. PIC stated handsink leak was repaired yesterday but must’ve began leaking again during night shift.
Jul 18, 2025 A 100 · 0 violations
No violations were recorded for this inspection.
Feb 28, 2025 A 98 · 2 violations
#8 · Hands clean & properly washed −2
Corrected during inspection
2-301.14 (F) Wash hands during food preparation, as often as necessary to remove soil and contamination, and to prevent cross contamination when changing tasks. -P - Observed food employee pick up soiled item from off ground then handle clean single-service paper without washing hands prior to handling clean single-service articles and another employee touch soiled item and trash can then face before proceeding to handle clean equipment. CDI, employees removed gloves and washed hands.
#40 · Personal cleanliness
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed food employee wearing watch.
Aug 2, 2024 A 97.5 · 5 violations
#24 · Time as a Public Health Control; procedures & records −1.5
Corrected during inspection
3-501.19 (A) (1) Written procedures for Time as a Public Health Control shall be prepared in advance, maintained in the establishment, and made available for the Health Department upon request. Written TPHC procedures must specify methods of compliance with 3-501.19 (B) or (C). -Pf. - Observed lettuce, tomato and cheese held on TPHC but no written procedures available. CDI, written procedures completed while on-site.
TPHC procedure template may be found at: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#40 · Personal cleanliness
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed food employees not wearing hair restraint.
#44 · Utensils, equipment & linens: properly stored, dried & handled −1
Repeat violation
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed wet stacking of pans. Repeat.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed some food debris collecting on gasket and bottom of freezer.
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.110 Keep waste stored in receptacles so waste is inaccessible to insects and rodents. Observed dumpster door open.
Feb 7, 2024 A 99 · 3 violations
#37 · Food properly labeled: original container
Corrected during inspection
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed three in-use clear spice shakers without label. CDI-PIC printed labels from all three items
#40 · Personal cleanliness −0.5
Corrected during inspection
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed three food employees without hair coverings. CDI-PIC educated staff on hair covering.
2-302.11 (A) Food employees shall keep their fingernails trimmed, filed, and maintained so the edges and surfaces are cleanable and not rough. -Pf Observed two food employees working with food with long painted nails. CDI-PIC educated food employees on proper finger nail length.
#44 · Utensils, equipment & linens: properly stored, dried & handled −0.5
Corrected during inspectionRepeat violation
REPEAT-4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed several wet stacked clear food containers near prep area stored clean. CDI-PIC moved containers to dish sink.
Jul 5, 2023 A 99 · 3 violations
#41 · Wiping cloths: properly used & stored −1
Corrected during inspectionRepeat violation
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloths in approximately 0 ppm chlorine sanitizer. REPEAT. CDI - employee replaced with sanitizer at adequate concentration.
#44 · Utensils, equipment & linens: properly stored, dried & handled
Corrected during inspection
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed two pitchers hung up with water accumulation in the bottom. CDI - PIC emptied water and inverted pitchers to allow excess water to drain off.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed WIF door self-closing mechanism not working due to ice accumulation. WIF door is still able to fully close. Facility is currently looking for a contractor to replace WIF door and floor.
Mar 28, 2023 A 98.5 · 4 violations
#40 · Personal cleanliness −0.5
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed food employee actively dropping fries with no hair restraints.
#41 · Wiping cloths: properly used & stored −0.5
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wet wiping cloths held in sanitizer at 0 PPM. CDI - Sanitizer was replenished with sanitizer at the proper concentration.
#54 · Garbage & refuse properly disposed; facilities maintained −0.5
Corrected during inspection
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed dumpster/compactor door left open. CDI - PIC closed dumpster.
#55 · Physical facilities installed, maintained & clean
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed WIF door not able to completely close due to damage to the floor, and ice blockage. PIC stated that a work order has been put in.
Nov 23, 2022 A 95.5 · 7 violations
#2 · Certified Food Protection Manager −1
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. For more information on becoming a certified food protection manager please visit: http://meck.co/FoodSafety
PIC had expired CFPM certificate.
#8 · Hands clean & properly washed −2
Corrected during inspection
2-301.12 (A),(B) Wash hands for at least 20 seconds. Follow the cleaning procedure to adequately wash your hands. Use warm water, soap, scrub 10 to 15 seconds, rinse, and immediately follow the cleaning procedure with thorough hand drying method (ex. Disposable Paper Towel). -P For more information on handwashing, please visit: http://meck.co/FoodSafety or view our training video at the following web link, https://youtu.be/BH6CLGrH10M .
Two employees washed hands and did not use a paper towel barrier to turn faucet off. CDI- Instructed on proper hand wash. re washed hands.
2-301.14 (H) Wash hands before donning gloves to initiate a task that involves working with food.- P
Employee donned gloves before washing hands. CDI- Stopped and directed to wash hands.
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
Raw shell eggs recorded at 51F. CDI- Discarded.
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
Prepped burritos cooling in reach in cooler. CDI - Moved to freezer.
#38 · Insects & rodents not present; no unauthorized animals −1
6-501.111 Keep the premises free of insects, rodents, and other pests.
One bug crawling on sink. Clean area to Prevent insects.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues.
Non food contact surfaces in need of cleaning (gaskets, exterior of equipment).
#55 · Physical facilities installed, maintained & clean
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure.
Floors behind fryers in need of cleaning.
Jul 15, 2021 A 96 · 7 violations
#8 · Handwashing sinks, supplied and accessible −1
Follow-up verification required
5-205.11 Maintain access to handsinks. Handsinks may only be used for handwashing.-Pf Observed 2 handsinks in kitchen operating correctly with water temps at 100 F and adjustable. Observed one hand sink , not adjustable(mixing valve) wher water temp quickly got to hot. Temped at 133F, too hot to wash hands. VR
#14 · Food-contact surfaces: cleaned and sanitized
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed all three buckets of sanitizer at 0-10 ppm. CDI- remade
#19 · Proper hot holding temperatures
Corrected during inspection
3-501.16 (A)(1) Potentially Hazardous Food (Time/Temperature Control for Safety Food), Hot and Cold Holding - P Observed one fried chicken breast at 132F. CDI- Temp TPHC
#22 · Time as a Public Health Control: procedures and records −1
Corrected during inspection
3-501.19 Provide and follow written procedures for foods held using Time as a Public Health Control (TPHC). Clearly mark foods with begin and end times. All food not sold by the end of 4 hours shall be discarded. -P/Pf Observed cheese out and off temperature control with no time labels. CDI- time labeled
#34 · Thermometers provided and accurate −0.5
Follow-up verification required
4-204-112 Temperature Measuring Devices-Functionality - PFObserved thermometer would read only “Lo”, no temp shown. VR
#39 · Wiping cloths: properly used and stored −0.5
Corrected during inspection
3-304.14(D) Maintain dry wiping cloths free of visible debris and soil. Maintain sanitizer containers for in-use cloths free of visible debris and soil. Observed wiping cloths in sanitizer from 0-10 ppm with slight soilage. CDI- remade
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used −1
4-501.11 Maintain equipment in good repair. Observed floor in walk in freezer excessively lifted up causing walls of walk in cooler to distort and ice accumulation win walk in cooler.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “MCDONALDS #16603 PAVILION” or State ID 20600110128). Inspection type (routine vs. follow-up) is not published in the county's data.