‹ Back to search

A98.5

CHICK-FIL-A #00592

1540 E WOODLAWN RD, Charlotte, NC 28209
Restaurant · NC permit/State ID 20600110216
Latest gradeA (98.5)
Last inspectedSep 21, 2026
Inspections on record16
On record sinceOct 11, 2021

Score history

7085100 Oct 11, 2021: 98Feb 23, 2022: 99Jun 24, 2022: 99Oct 27, 2022: 100Feb 9, 2023: 100Aug 17, 2023: 99Nov 29, 2023: 99.5Mar 20, 2024: 99Aug 29, 2024: 99.5Dec 2, 2024: 98.5Jun 3, 2025: 99Aug 11, 2025: 99.5Aug 11, 2025: 99.5Dec 16, 2025: 98.5Apr 8, 2026: 99.5Sep 21, 2026: 98.5
Oct 11, 2021Higher is betterSep 21, 2026

Inspections & violations

Sep 21, 2026 A 98.5 · 3 violations
#16 · Food-contact surfaces: cleaned & sanitized −1.5
4-703.11 After cleaning, equipment, food contact surfaces, and utensils shall be sanitized using an approved method.-P EHS observed food employee washing dishes at the 3 compartment sink and rinsing dishes in flowing stream of sanitizer for approximately 5 seconds which is less than the required contact time. CDI- EHS provided education and dishes were resanitized allowing for the correct contact time for sanitizer. -1.5- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. EHS observed damage to door in lowboy cooler under soup hot well. EHS observed ice accumulation in walk in freezer. PIC stated they have a work order in for the unit. -0-
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. EHS observed hand sink in main kitchen turned off due to a sensor malfunction. The water will not turn off. EHS did not observe any handwashing violations during inspection. -0-

View this inspection on the county portal ›

Apr 8, 2026 A 99.5 · 2 violations
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf EHS observed three trays of strawberry yogurts cooling in lowboy units with tight fitting lids. EHS observed that items were between 45-43F and had approximately 30 minutes left to cool. CDI- PIC moved items to walk in freezer where they were able to rapidly cool. -0.5- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#55 · Physical facilities installed, maintained & clean
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. EHS observed several areas in the kitchen with low grout. -0-

View this inspection on the county portal ›

Dec 16, 2025 A 98.5 · 2 violations
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspectionRepeat violation
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed a few metal pans with sticker residue present, the pans are stacked so that the sticker residue is touching the food contact surface. Observed a few white plastic lids and scoops with visible food debris present. CDI- PIC took items to dish to be w/r/s. **REPEAT** For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed metal storage rack with visible food debris present on shelves. More frequent cleaning recommended. -0-

View this inspection on the county portal ›

Aug 11, 2025 A 99.5 · 2 violations
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed a few metal pans with sticker residue present, the pans are stacked so that the sticker residue is touching the food contact surface. CDI- PIC took items to dish to be w/r/s. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#44 · Utensils, equipment & linens: properly stored, dried & handled −0.5
4-903.11(B)(1) Clean equipment and utensils shall be stored in a self-draining position that allows for air drying. Observed a few metal pans stored as clean and stacked wet.

View this inspection on the county portal ›

Aug 11, 2025 A 99.5 · 2 violations
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed a few metal pans with sticker residue present, the pans are stacked so that the sticker residue is touching the food contact surface. CDI- PIC took items to dish to be w/r/s. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#44 · Utensils, equipment & linens: properly stored, dried & handled −0.5
4-903.11(B)(1) Clean equipment and utensils shall be stored in a self-draining position that allows for air drying. Observed a few metal pans stored as clean and stacked wet.

View this inspection on the county portal ›

Jun 3, 2025 A 99 · 5 violations
#8 · Hands clean & properly washed
Corrected during inspection
2-301.14 (F) Wash hands during food preparation, as often as necessary to remove soil and contamination, and to prevent cross contamination when changing tasks. -P. Observed food employee prepping several containers of salad, changing task to tapping on iPad used by food employees, and working with containers going in and out of WIC. CDI- EHS discussed when to wash procedures with PIC, PIC had employee discard gloves and wash hands.
#15 · Food separated & protected
Corrected during inspection
3-302.11(A)(8) Separate unwashed produce from ready-to-eat foods. Observed unwashed produced being stored on top shelf in WIC above RTE foods. PIC had employee adjust storage order. For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed large deep metal pan of cut lettuce in flip top temping above 41F. CDI- PIC removed top layer of TCS item to be cooled in WIC due to being within 4 hour parameter. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf. Observed 2 trays holding 6 containers of Cobb salad cooling in tightly packed containers. CDI- EHS discussed effective cooling methods with PIC, PIC had lids cracked open to allow for more effective cooling. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
4-501.11 Maintain equipment in good repair. Observed gaskets of prep unit in disrepair, ripped, and tearing. Replace or repair gaskets.

View this inspection on the county portal ›

Dec 2, 2024 A 98.5 · 3 violations
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-602.11 (A) (4) Food contact surface of a thermometer shall be cleaned, and sanitized per 4-702.11/4-703.11, before using or storing. P. Observed thermometer soiled with food residue on thermometer and in casing. CDI- PIC placed thermometer in dish machine to be properly washed and sanitized.
#39 · Contamination prevented during food preparation, storage & display
Corrected during inspection
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed sugar container with broken wheels and leaning on the floor. CDI- PIC has put in an order for a new container prior to inspection. PIC moved sugar to temporary container off the floor until new container arrives.
#44 · Utensils, equipment & linens: properly stored, dried & handled
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed dish washer drying dishes with wiping cloths. EHS advised PIC to air dry equipment and utensils only. CDI- PIC discarded wiping cloth.

View this inspection on the county portal ›

Aug 29, 2024 A 99.5 · 2 violations
#33 · Proper cooling methods used; adequate equipment for temperature control
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf, observed a container of shredded chicken in RI at 50F. CDI. PIC indicated that it will prepped this morning. CDI. PIC removed to the cooler for quick cooling. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
Corrected during inspection
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf. Observed dish machine thermometer reading at lower temperature than unit output. CDI. PIC replaced the thermometer. Inspectors thermometer was accurate to machine thermometer.

View this inspection on the county portal ›

Mar 20, 2024 A 99 · 4 violations
#8 · Hands clean & properly washed
Corrected during inspection
2-301.14 (F) Wash hands during food preparation, as often as necessary to remove soil and contamination, and to prevent cross contamination when changing tasks. -P Observed employee wiping down equipment with dry cloth and attempt to change gloves to work with food. CDI- PIC made employee properly wash hands before donning new gloves.
#16 · Food-contact surfaces: cleaned & sanitized
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed white cutting boards at salad prep station with deep grooves with staining in grooves. Resurface or replace. Observed 4 spoons used to stir tea with heavy brown buildup and one ladle with food buildup stored as clean. CDI- PIC placed spoons and ladle into 3 compartment sink to be rewashed. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#55 · Physical facilities installed, maintained & clean −0.5
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed vents above drive thru window with buildup of dust. Observed debris buildup under racks in walk in cooler and freezer. Clean.
#56 · Meets ventilation & lighting requirements; designated areas used −0.5
Corrected during inspection
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employee personal items being stored above foods in freezer. CDI- PIC moved items to bottom shelf.

View this inspection on the county portal ›

Nov 29, 2023 A 99.5 · 2 violations
#45 · Single-use & single-service articles: properly stored & used
Corrected during inspection
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed single-service gloves stored on drink station under employee drink on stand. CDI-gloves were removed. 4-903.11(C ) Single Service and Single Use items shall be kept in the original protective package or stored using other means that protect the item until used. Observed single-service lids stored near make station area that was not inverted. CDI- lids were inverted.
#49 · Non-food contact surfaces clean −0.5
Repeat violation
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Clean exterior of bun warmers and hot holding equipment in kitchen area. REPEAT (half points due to improvements).

View this inspection on the county portal ›

Aug 17, 2023 A 99 · 4 violations
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Raw chicken recorded at 42-44F in raw flip top station. CDI - placed on TPHC. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf Salad was dated for 8-17 using Chicken cooked yesterday. Proudest must be dated for date of oldest prepped/cooked ingredient. CDI - Date changed. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#44 · Utensils, equipment & linens: properly stored, dried & handled −0.5
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed some dishes wet stacked. Air dry before stacking.
#49 · Non-food contact surfaces clean −0.5
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed some shelves in thawing cabinet and gasket in need of cleaning.

View this inspection on the county portal ›

Feb 9, 2023 A 100 · 0 violations

No violations were recorded for this inspection.

View this inspection on the county portal ›

Oct 27, 2022 A 100 · 0 violations

No violations were recorded for this inspection.

View this inspection on the county portal ›

Jun 24, 2022 A 99 · 2 violations
#33 · Proper cooling methods used; adequate equipment for temperature control −1
Corrected during inspectionRepeat violation
REPEAT 3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU . Observed boiled eggs cooling from prep in salad prep reach-in unit, covered in closed container and still above 41F. CDI-Eggs were placed in walk-in cooler to cool quickly to 41F.
#48 · Warewashing facilities: installed, maintained & used; test strips
Corrected during inspection
4-501.19 During manual warewashing, maintain the wash solution at a minimum of 110F or as otherwise allowed by the detergent manufacturer label. -Pf Observed active wash temperature in 3 comp sink below 110F. CDI-Basin was refilled with hot water 110F and above.

View this inspection on the county portal ›

Feb 23, 2022 A 99 · 1 violation
#33 · Proper cooling methods used; adequate equipment for temperature control −1
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed large metal pan of tomatoes in walk-in cooling from prep covered with plastic wrap. Tomatoes were still 46F upon initial observation. CDI- Tomatoes were relocated to walk-in freezer where they were allowed to quickly cool to 41F within 25 min. REPEAT

View this inspection on the county portal ›

Oct 11, 2021 A 98 · 2 violations
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P observed leaf lettuce, sliced tomatoes and cheese cold held at 45F on sandwich make line. CDI- placed on temp tphc
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf observed to go containerized salads at 47F. CDI removed to cool in walk in cooler

View this inspection on the county portal ›

Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CHICK-FIL-A #00592” or State ID 20600110216). Inspection type (routine vs. follow-up) is not published in the county's data.