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A99

MEAN MUG COFFEE COMPANY

11025 CAROLINA PLACE PY, A140, Pineville, NC 28134
Restaurant · NC permit/State ID 20600110294
Latest gradeA (99)
Last inspectedSep 30, 2026
Inspections on record10
On record sinceJan 5, 2022

Score history

7085100 Jan 5, 2022: 97.5Jul 22, 2022: 96.5Mar 29, 2023: 99Aug 3, 2023: 98.5Feb 8, 2024: 98Aug 5, 2024: 97.5Mar 5, 2025: 99Jul 15, 2025: 97.5Mar 13, 2026: 98.5Sep 30, 2026: 99
Jan 5, 2022Higher is betterSep 30, 2026

Inspections & violations

Sep 30, 2026 A 99 · 3 violations
Inspector comments: Raw shell eggs offered fully cooked, only.
#23 · Proper date marking & disposition
Corrected during inspection
3-501.17 (A) or (B) Date mark/label all TCS foods that are ready-to-eat once opened or prepared and are to be held for more than 24 hours. -Pf. Establish a date marking system consistent with 3-501.17 (A) or (B). Additional date marking system options are found in 3-501.17 (D). Observed one gallon of open skim milk at register area lowboy beneath coffee machine without date mark which PIC states was opened last evening. CDI- PIC dates milk. (-0)
#45 · Single-use & single-service articles: properly stored & used −0.5
Corrected during inspection
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed unwrapped, single-use cups inside a register area storage cabinet without protection from contamination. CDI- PIC voluntarily disposed of single use cups. (-0.5)
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
4-501.12 Resurface or replace cutting surfaces that can no longer be effectively cleaned and sanitized. Observed the only cutting board onsite with deep scoring on both sides, no longer cleanable. Replace at earliest opportunity. (-0.5)

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Mar 13, 2026 A 98.5 · 2 violations
Inspector comments: Only food cooked from raw is shell eggs. No hot holding, food offered raw/undercooked, or TPHC onsite.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspectionRepeat violation
REPEAT. 4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed chlorine >200ppm in 3 comp sink. CDI- Chlorine diluted to 50PPM, EHS demonstrates process and highlights to PIC that one capful per half basin is all that is needed. (-1.5)
#55 · Physical facilities installed, maintained & clean
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed deteriorated cabinet with wood susceptible to entry of moisture at front area, near milk lowboy. Repair cabinet so it is smooth and cleanable. (-0)

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Jul 15, 2025 A 97.5 · 5 violations
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting −1
Corrected during inspectionRepeat violation
REPEAT. 2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF Observed abridged version of employee health poster without signatures of employees. CDI- EHS provided forms and instructed PIC to have staff sign and retain copies onsite. (-1) Form here: https://mecknc.widen.net/s/ftrdv7k6rd/food-employee-reporting-agreement
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed chlorine >200ppm in 3 comp sink. CDI- PIC dilutes to 150ppm. (-0)
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed all TCS foods in lowboy between 43F-50F. CDI- PIC voluntarily disposes of all TCS foods stored in unit overnight. Alternate lowboy to be used while awaiting repairs. (-1.5)
#43 · In-use utensils: properly stored
Corrected during inspection
3-304.12 (A) In-use utensils in TCS food, must be stored with handles above the food and top of the food container. Observed single service cup inside sugar container. CDI- PIC removes cup and replaces with handled scoop. (-0)
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
Corrected during inspection
4-501.11 Maintain equipment in good repair. Observed lowboy storing TCS foods with ambient temperature of 51F. CDI- PIC to store TCS foods in other cooler and calls in work order. (-0)

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Mar 5, 2025 A 99 · 3 violations
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting
Corrected during inspection
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF - Observed employee health poster posted but no written employee health policy and poster did not include reporting or excluding information. CDI, updated employee health policy emailed to operator . For more information on employee health policy, please visit: www.mecknc.gov/foodsafety
#43 · In-use utensils: properly stored −0.5
Repeat violation
3-304.12 (F) Containers of water used for storing in-use utensils must be maintained at a temperature of at least 135 F and cleaned at least every 24 hours or when container has accumulated soil or residue. Observed beverage stirrer stored in-between uses sin water at 73 degrees F. 3-304.12 (B) In-use utensils for food that is not TCS must be stored with their handles above the top of the food within containers or equipment that can be closed. Observed cup used as scoop in container of sugar. Use proper utensil with handle
#45 · Single-use & single-service articles: properly stored & used −0.5
4-502.13 Single-use and single-service articles cannot be reused. Observed single-use milk cartons being reused to store beverage syrup on dry storage rack.

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Aug 5, 2024 A 97.5 · 4 violations
#8 · Hands clean & properly washed
Corrected during inspection
2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P - observed employee turn faucet off with hands after handwashing before handling clean single-service articles. CDI, employee rehashed and used barrier to turn faucet off.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf. - Observed funnel stored in front of handwashing sink. CDI, funnel removed to provide access to hw sink. 5-205.11 (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf.
#23 · Proper date marking & disposition −1.5
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P - observed open package of ham and turkey not date marked in 2 door low reach in refrigerator. CDI, items voluntarily discarded. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#43 · In-use utensils: properly stored
3-304.12 (F) Containers of water used for storing in-use utensils must be maintained at a temperature of at least 135 F and cleaned at least every 24 hours or when container has accumulated soil or residue. Observed spoon in-between uses stored in water at 78 degrees F. 3-304.12 (B) In-use utensils for food that is not TCS must be stored with their handles above the top of the food within containers or equipment that can be closed. Observed cup used as scoop in container of sugar. Use proper utensil with handle

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Feb 8, 2024 A 98 · 4 violations
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed soil and debris build up inside ice machine. CDI-PIC is aware and will schedule cleaning to be completed.
#37 · Food properly labeled: original container
Corrected during inspection
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed a total of eight secondary food bottles and containers throughout food establishment without labels. CDI-PIC placed labels on all items.
#41 · Wiping cloths: properly used & stored
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed four soiled wet nesting wipe cloths throughout food establishment not stored in sanitizing bucket. CDI-PIC placed cloths in dirty waste bin
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
Corrected during inspection
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf Observed food establishment without test strips for bleach or quaternary sanitizer. 3-comp-sink uses bleach and other surface are sanitized with quaternary. CDI-PIC was given one container of strips for each sanitizer and PIC has ordered more.

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Aug 3, 2023 A 98.5 · 4 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf. Observed no paper towels at coffee bar hand sink. CDI - PIC replaced paper towels.
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed food in low reach in unit above 41 F. See temp chart. CDI - PIC voluntarily discarded food. Ambient temperature was 52 F. PIC will use reach in cooler until low reach in unit is repaired. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf. Observed open packages of mozzarella cheese and ham without date marks. CDI - PIC voluntarily discarded food. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#48 · Warewashing facilities: installed, maintained & used; test strips
Corrected during inspection
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf. Observed no test strips for quat sanitizer. CDI - EHS provided PIC with test strips until more can be ordered.

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Mar 29, 2023 A 99 · 1 violation
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting −1
Corrected during inspection
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF Observed food employee not familiar with the reportable illnesses and symptoms. CDI - EHS provided training documentation for employees to review and sign. Food employees should receive training on the reportable illnesses and symptoms even if they go through a Certified Food Protection Manager course since they may start work before taking the course. For more information on employee health policy, please visit: http://meck.co/FoodSafety

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Jul 22, 2022 A 96.5 · 6 violations
#2 · Certified Food Protection Manager −1
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. For more information on becoming a certified food protection manager please visit: http://meck.co/FoodSafety. Observed no CFPM during today’s inspection.
#23 · Proper date marking & disposition −1.5
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. - Pf. For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs. Observed no date marking on opened package of commericial cooked turkey sausage. Product first used 7/21/22. CDI - Item date marked. 3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. - P. For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs. Observed sliced turkey, smoked ham, sliced tomatoes cut lettuce past 7 day requirement (7/15-7/21). CDI - EHS educated and all products voluntarily discarded.
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers. - Pf. Observed unidentifiable bottle of blue-dyed powder. Employee present confirmed it is urn & brewer cleaner. CDI - Product labeled.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
Repeat violation
REPEAT: 4-501.11 Maintain equipment in good repair. Observed reach-in unit gasket splitting. Repairs needed.***No escalation in points due to different item observed.
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. Observed leak under 3-compartment sink washing plumbing. Repairs needed.
#56 · Meets ventilation & lighting requirements; designated areas used
Corrected during inspection
6-403.11 (A) Areas designated for employees to eat and drink, shall be located so that food, equipment, linens, single service/use items are protected from contamination. Observed employee food stored with and above retail foods inside upright reach-in unit. CDI - Food removed to designated area.

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Jan 5, 2022 A 97.5 · 8 violations
#8 · Hands clean & properly washed
Corrected during inspection
2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P. Observed PIC handle payment at register, wash hands, re-contaminate on faucet handles and proceed to prepare food. CDI - EHS educated on proper hand washing and PIC re-washed hands.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.11 Provide soap for handwashing at each handsink. -Pf. Observed no soap available at hand sink. CDI - PIC provided soap.
#36 · Thermometers provided & accurate −0.5
Follow-up verification required
4-302.12 Provide an accessible thermometer for use. Provide a thin probe thermometer for accurate measure of thin foods. -Pf. Observed no thin-probe thermometer during today’s inspection. PIC stated that a device has been ordered and provided receipt of purchase. ETA of thermometer is scheduled for later in the day. 10-day VR REQUIRED.
#37 · Food properly labeled: original container
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed 2x unlabeled squeeze bottles inside reach-in unit.
#40 · Personal cleanliness
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed 2x employees with out hair restraints.
#41 · Wiping cloths: properly used & stored
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed 2x damp wiping cloths at coffee syrup pump prep table.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
4-501.11 Maintain equipment in good repair. Observed non-functional soap pump at hand sink. Repairs needed.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
Follow-up verification required
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf. Observed no test strip for sanitizer solution. PIC stated that the facility is currently waiting on order for quat tablets and that they are currently using chlorine solution. EHS observed Cl sanitizer at 100 ppm. 10-day VR REQUIRED.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “MEAN MUG COFFEE COMPANY” or State ID 20600110294). Inspection type (routine vs. follow-up) is not published in the county's data.