A97.5
CRAFT ON 14 TRUIST CENTER
214 N TRYON ST, STE 14009, Charlotte, NC 28202
Restaurant · NC permit/State ID 20600110315
Latest gradeA (97.5)
Last inspectedOct 19, 2026
Inspections on record10
On record sinceFeb 9, 2022
Score history
Feb 9, 2022Higher is betterOct 19, 2026
Inspections & violations
Oct 19, 2026 A 97.5 · 5 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf. Observed malfunctioning paper towel dispenser at hand sink on 14th floor. CDI: Paper towels were provided
#15 · Food separated & protected
Corrected during inspection
3-304.15(A) Discard gloves after a task is complete or any time they are damaged or soiled. -P. Observed food employee wash gloves in prep sink then proceed to handle single service items. CDI: Food employee removed gloves and washed hands.
#24 · Time as a Public Health Control; procedures & records −1.5
Corrected during inspection
3-501.19(B)(3) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall be marked to indicate the time that is 4 hours past the point in time when the food is removed from temperature control. Pf. Observed half and half and oat milk being held on TPHC without time labels. CDI: Items were voluntarily discarded.
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf. Observed onion soup cooling at a rate of 0.1F/min during 2 hr cooling window, item was cooling in a lowboy cooler with lid attached. Item still had an hour left in cooling window. Observed wraps cooling at a rate of 0F/min inside closed containers in reach in cooler. Observed chicken cooling at a rate of 0.03F/min in container covered in saran wrap inside reach in cooler. CDI: Onion soup was placed in an ice bath, wraps and chicken were placed in freezer to cool.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
Repeat violation
REPEAT
4-501.11 Maintain equipment in good repair. Observed broken lowboy cooler located underneath coffee machine on 14th floor. EHS did not observe any food items in unit during inspection.
Jun 25, 2026 A 97 · 6 violations
Inspector comments: Inspection now includes 2 kitchen areas and walk in cooler/dry storage area on 12th floor.
Per permit conditions all TCS foods will arrive in a pre-cooked form.
#15 · Food separated & protected
Corrected during inspection
3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P. Observed raw beef being stored above cooked beef inside lowboy freezer in 12th floor kitchen. Raw beef was removed from hermetically sealed packaging. CDI: Storage order was rearranged.
For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Follow-up verification required
4-703.11(B) After being cleaned in a mechanical dish machine, equipment food-contact surfaces and utensils shall be sanitized in the dish machine by achieving a utensil surface temperature of 160F as measured by a max/min thermometer.-P. Observed dish machine reaching a maximum temperature of 149F after running multiple cycles. Facility will be using the 3 comp sink to wash, rinse, sanitize. VERIFICATION REQUIRED.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training video at the following weblink: Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#22 · Proper cold holding temperatures −1.5
Follow-up verification required
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed various milks in lowboy at coffee counter above 41F. Ambient air of unit was 50F. Milks were voluntarily discarded. PIC stated they will be using temporary TPHC until unit is repaired. VERIFICATION REQUIRED.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#41 · Wiping cloths: properly used & stored
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloths at coffee counter and in 12th floor kitchen being held in 0ppm quat.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
Repeat violation
REPEAT
4-501.11 Maintain equipment in good repair. Observed dish machine leaking heavily when in use. Repair. Points not escalated due to previous violation corrected.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed minor food debris in bottom of reach in freezer in kitchen on 14th floor. Clean as needed.
Sep 16, 2025 A 99.5 · 4 violations
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. - Pf. Observed visible dried food debris on blade of can opener affixed to prep table. Discussion with PIC revealed that they have not used this for prep today. CDI - Can opener removed and W/R/S. -0-
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg, How to Test Sanitizer: https://youtu.be/y0SjmnabFaY, and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08.
#23 · Proper date marking & disposition
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. - P. Observed cut honeydew and cut cantaloupe date marked 9/8, exceeding the 7 days. CDI - PIC discarded. -0-
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs.
#36 · Thermometers provided & accurate −0.5
4-502.11 (B) Good Repair and Calibration (Pf). Observed inoperable food thermometer. PIC has ordered new thermometers and ETA is expected by tomorrow morning. -0.5-
Verification is required.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed kitchen hand sink in need of re-caulking. -0-
Apr 7, 2025 A 99.5 · 1 violation
#41 · Wiping cloths: properly used & stored −0.5
Repeat violation
REPEAT VIOLATION: 3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed towels in sanitizer (two buckets), at 0 ppm of quat. CDI - sanitizer was remade.
3-304.14(E) Store sanitizer containers used for wet wiping cloths off the floor and to prevent contamination of food, equipment, and utensils. Observed one bucket of in use sanitizer stored on the floor. CDI - Bucket removed from floor. -0.5-
Jul 25, 2024 A 99.5 · 2 violations
Inspector comments: Observed a few wraps in the low profile reach in cooler were expired (7/23). These are not prepped on site. Recommend checking dates on a daily basis.
#41 · Wiping cloths: properly used & stored
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed towels in sanitizer, below 200 ppm of quat. CDI - sanitizer was remade.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf Observed no max/min thermometer. PIC has ordered a new one and will be arriving this weekend. Verification visit required to ensure compliance.
Jan 24, 2024 A 99.5 · 2 violations
Inspector comments: Per permit conditions: Permitted space includes 14th floor coffee bar and attached kitchen only. Per Aramark, 15th floor kitchen will function as a staging area for private catered events only. Vending area on 14th floor will contain commercially packaged foods and beverages only.
Spoke with Sarah, building manager regarding food vendors setting up a pop up food event on the 15th floor. These pop up are catering by different food establishments: Johnny Burrito, Something Classic, Cordre Catering, Mert’s. Explained to building manager that as long as these are private catering events and not open to public this is allowed.
#23 · Proper date marking & disposition
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf
Observed opened mozzarella in the reach in cooler. PIC stated these were opened yesterday. CDI - PIC properly labeled.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#44 · Utensils, equipment & linens: properly stored, dried & handled −0.5
Corrected during inspection
4-903.12 Do not store cleaned equipment, utensils, linen in toilet rooms; garbage rooms; mechanical rooms; under sewer lines; under open stairwells; or under other sources of contamination. Observed clean pitchers/equipment stored under plumbing lines at the front service counter. CDI - PIC relocated the clean equipment.
Oct 16, 2023 A 97 · 7 violations
#6 · Proper eating, tasting, drinking or tobacco use
2-401.11 (A) Employees shall eat, drink, or use any form of tobacco only in designated areas where the contamination of exposed food, clean equipment and utensils, and other items needing protection can not result. Observed open employee food in the cabinet with facility supplies.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf. Observed coffee residue in the handsink. CDI- PIC cleaned the handsink.
#23 · Proper date marking & disposition
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P Observed feta cheese date marked 10/4, exceeding the 7 days. CDI - PIC discarded.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-207.11 (B) Store labeled, employee medications to prevent contamination of food, equipment, and other food service related items. -P Observed employee medication stored with other facility supplies. CDI - PIC removed medication.
#37 · Food properly labeled: original container
Corrected during inspection
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed condiment shaker with graham crackers unlabeled. CDI - PIC labeled.
#42 · Washing fruits & vegetables −0.5
3-302.15 Wash fruits and vegetables prior to use. Observed washed avocado with sticker still on the skin. Remove the sticker prior to washing.
#43 · In-use utensils: properly stored −0.5
3-304.12 (E) In-use utensils, such as ice scoops or utensils for non-TCS food, must be stored in a clean and protected location. Observed ice scoop stored on the top of the ice machine.
Jun 22, 2023 A 98 · 4 violations
#2 · Certified Food Protection Manager −1
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed PIC’s certified food managers certificate expired in 2022, no other CFM’s present.
For more information on becoming a certified food protection manager please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#39 · Contamination prevented during food preparation, storage & display
Corrected during inspection
3-306.11 Protect food on display using shields, packaging, or other effective means. -P Observed apples offered for sale, which are washed but are unprotected. Provide effective means to protect the apples from contamination. CDI - PIC rewashed the apples and wrapped in plastic.
#45 · Single-use & single-service articles: properly stored & used −0.5
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed cup lids stored directly on the counter.
#49 · Non-food contact surfaces clean −0.5
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed the knife holder accumulating food debris. Clean and maintain.
Oct 21, 2022 A 98.5 · 4 violations
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting
Corrected during inspection
2-201.11(A) Permit holder shall require food employees to report to the PIC information about their health and activities as they relate to diseases that are transmissible through food. -P PIC unable to find the employee health policy. CDI - provided Foodborne illness health agreement and poster via email.
For more information on employee health policy please visit: http://meck.co/FoodSafety
#5 · Procedures for responding to vomiting & diarrheal events
Corrected during inspection
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf Facility does not have written procedures for these types of events. CDI - Provided the PIC with clean up poster and info via email.
For more information please visit: http://meck.co/FoodSafety
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf. Observed a piece of equipment in the front handsink. CDI - equipment was removed during the inspection.
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed milk in the carafe at 43F. Food handler stated they do change the milk at certain times however no times are noted on the carafe. CDI - Filled out a TPHC form for the establishment to utilize. Milk was voluntarily discarded.
For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
Feb 9, 2022 A 99.5 · 4 violations
#23 · Proper date marking & disposition
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf For more information on date marking please visit: http://meck.co/FoodSafety
Observed open containers of milk in upright without date mark. CDI by date marking.
#41 · Wiping cloths: properly used & stored
3-304.14(E) Store sanitizer containers used for wet wiping cloths off the floor and to prevent contamination of food, equipment, and utensils. Observed sani buckets stored on the floor.
#43 · In-use utensils: properly stored −0.5
3-304.12 (D) When running water is used for storing utensils, the water velocity must be sufficient to flush particulates to the drain.
Observed utensil stored in standing water in dipper well.
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair.
Observed water leak in plumbing for dipper well. REPAIR
Observed water leaking at hub drain for 3 comp sink. REPAIR
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CRAFT ON 14 TRUIST CENTER” or State ID 20600110315). Inspection type (routine vs. follow-up) is not published in the county's data.