A97
DUNKIN DONUTS/BASKIN ROBBINS
9033 S TRYON ST, Charlotte, NC 28273
Restaurant · NC permit/State ID 20600110337
Latest gradeA (97)
Last inspectedApr 16, 2026
Inspections on record9
On record sinceMar 2, 2022
Score history
Mar 2, 2022Higher is betterApr 16, 2026
Inspections & violations
Apr 16, 2026 A 97 · 3 violations
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Repeat violation
*REPEAT* 4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. *Observed - Ice Machine with build up on inner dispenser.
#24 · Time as a Public Health Control; procedures & records −1.5
Corrected during inspectionRepeat violation
*REPEAT* 3-501.19(B)(3) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall be marked to indicate the time that is 4 hours past the point in time when the food is removed from temperature control. -Pf- *Observed - No timers started for hot foods held on time. *CDI - PIC started the timers on all items.
Points deducted remain the same due to severity. EHS temped all foods above 135F.
#39 · Contamination prevented during food preparation, storage & display
Corrected during inspection
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. *Observed - Crate of milk stored directly on the floor in WIC. *CDI - PIC removed item from the floor.
Oct 10, 2025 A 98 · 4 violations
#16 · Food-contact surfaces: cleaned & sanitized
4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. *Observed - Small build up in ice machine.
#24 · Time as a Public Health Control; procedures & records −1.5
Corrected during inspectionRepeat violation
*REPEAT* 3-501.19 (A) (1) Written procedures for Time as a Public Health Control shall be prepared in advance, maintained in the establishment, and made available for the Health Department upon request. Written TPHC procedures must specify methods of compliance with 3-501.19 (B) or (C). -Pf- *Observed - Establishment holding food on time with no written TPHC procedures onsite during time of inspection. PIC stated they still haven’t gotten their binder containing TPHC procedures back from co-worker that took binder to prepare for serve safe. *CDI - EHS provided TPHC procedures document via email. PIC printed and filled out procedures. (1.5)
TPHC procedure template may be found at: www.mecknc.gov/foodsafety
3-501.19(B)(3) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall be marked to indicate the time that is 4 hours past the point in time when the food is removed from temperature control. -Pf- *Observed - Egg Patties HH held on time without timer started. PIC started 30 minute timer. (0)
#41 · Wiping cloths: properly used & stored −0.5
3-304.14(E) Store sanitizer containers used for wet wiping cloths off the floor and to prevent contamination of food, equipment, and utensils. *Observed - Sanitizer bucket stored on prep tables next to mixing cups and utensils.
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. *Observed - Small Leak in can wash.
Jun 3, 2025 A 98 · 5 violations
Inspector comments: Breakfast items in warmer trays are held on TPHC.
#24 · Time as a Public Health Control; procedures & records
Corrected during inspection
3-501.19 (A) (1) Written procedures for Time as a Public Health Control shall be prepared in advance, maintained in the establishment, and made available for the Health Department upon request. Written TPHC procedures must specify methods of compliance with 3-501.19 (B) or (C). -Pf.
Observed no written procedures for TPHC onsite. PIC states book of procedures was temporarily taken by colleague who is preparing for ServSafe exam. EHS observed proper use of times and labels to track items on time.
CDI- EHS provided temporary TPHC procedures for use while awaiting return of policy book. (-0)
TPHC template: https://mecknc.widen.net/s/pvtc855zds/tphc-template-english
#28 · Toxic substances properly identified stored & used
Corrected during inspection
7-201.11 Store toxic materials to avoid contamination of food, equipment, utensils, linens, and single-service/use items. -P
Observed spray bottle of sanitizer beside dry goods near drive-through.
CDI- PIC removes chemical from food storage area. (-0)
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
Repeat violation
REPEAT.
4-501.11 Maintain equipment in good repair.
Observed rusted metal racks for storage of clean dishes. Restore or replace shelf to ensure ability to clean and sanitize surface. (-0.5)
#49 · Non-food contact surfaces clean −0.5
Repeat violation
REPEAT.
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues.
Observed food debris and spills inside several lowboys. Increased cleaning frequency is advised. (-0.5)
#55 · Physical facilities installed, maintained & clean −1
Repeat violation
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair.
Observed chipped floor tiles and damaged wood shelving near front of kitchen. Repair at earliest opportunity. (-0)
REPEAT.
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure.
Observed food debris on floor beneath in several pieces of equipment. Increased cleaning frequency is advised. (-1)
Nov 25, 2024 A 97.5 · 5 violations
#22 · Proper cold holding temperatures −1.5
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed several temperature controlled foods above 41F in prep top and in WIC (see temp chart). WIC had ambient air temperature of 40F. WIC door would remain slightly opened if entering WIC when the door would attempt to self close. CDI-PIC voluntarily discarded all items above 41F. VR within 3 days to check status of prep top.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#43 · In-use utensils: properly stored
3-304.12 (F) Containers of water used for storing in-use utensils must be maintained at a temperature of at least 135 F and cleaned at least every 24 hours or when container has accumulated soil or residue. Observed ice cream scoop stored in running water with moderate amount of food residue inside water scoop holder. PIC emptied water and removed scoop to clean holder.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed torn gaskets on the top two cold drawers of prep top unit.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed heavy food debris in gaskets of cold drawers of prep top unit.
#55 · Physical facilities installed, maintained & clean −1
Repeat violation
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed walls above oven with heavy discoloration and 3 compartment sink drain with heavy dark build up. REPEAT.
Mar 21, 2024 A 95.5 · 4 violations
#8 · Hands clean & properly washed −2
Corrected during inspection
2-301.14 (E) Wash hands after handling soiled equipment or utensils. -P. Observed food employee wash dishes and remove dishes from sanitizing basin without a handwash. CDI-EHS provided education to food employee and hands were washed.
2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P. Observe food employee turn off handsink faucets without using a clean clean barrier. CDI-EHS provided education and hands were rewashed.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-703.11 After cleaning, equipment, food contact surfaces, and utensils shall be sanitized using an approved method.-P. Observed plastic food containers dipped into sanitizer and set to dry without proper amount of contact time as listed by manufacturer. CDI-Containers were set back into sanitizing basin for correct contact time.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#36 · Thermometers provided & accurate −0.5
4-302.12 Provide an accessible thermometer for use. Provide a thin probe thermometer for accurate measure of thin foods.-Pf. Observed no working thermometer in establishment during inspection. PIC had thin probe thermometer that was dead without any back ups. VR within 10 days for working thermometer.
#55 · Physical facilities installed, maintained & clean −0.5
Repeat violation
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed dark buildup on ceiling tiles above prep top and ovens. Repeat.
Nov 3, 2023 A 97.5 · 5 violations
#10 · Handwashing sinks supplied & accessible −2
Corrected during inspectionRepeat violation
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf. Observed empty paper towel dispenser by dry storage upon arrival of inspection. CDI-PIC refilled paper towel dispenser.
#39 · Contamination prevented during food preparation, storage & display
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed milk in milk crates stored on the floor of WIC. PIC moved milk to stack on other milk crates with an empty milk crate contacting the floor.
#41 · Wiping cloths: properly used & stored −0.5
Repeat violation
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping clothes stored in 0 ppm and 50 ppm sanitizing buckets. PIC emptied out buckets and will be refilled.
#43 · In-use utensils: properly stored
3-304.12 (C ) Store in-use utensils on a clean portion of the food preparation table or cooking equipment. The utensils and storage surface must be cleaned and sanitized every 4 hours. Observed knife stored in prep top space that does not get cleaned every 4 hours. PIC brought knife back to the 3 comp sink to be cleaned.
#55 · Physical facilities installed, maintained & clean
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed heavy build up on ceiling tiles above prep unit and ovens. PIC stated GM is in the process of replacing ceiling tiles prior to todays inspection.
May 31, 2023 A 94.5 · 10 violations
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspectionRepeat violation
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf. Observed no paper towels at any handsinks in front service area. CDI paper towels provided.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 . Observed dishes, stored as clean, with food debris on food contact surface. CDI - Pans were moved to 3 compartment sink to be cleaned properly.
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
Observed scrambled eggs, American cheese, white cheddar, roasted tomatoes, turkey sausage inside the prep unit above 41F. CDI - All items above 41F were discarded.
#23 · Proper date marking & disposition
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
Observed scrambled eggs and roasted tomatoes inside the prep unit with no date marking. CDI - Items were voluntarily discarded.
#37 · Food properly labeled: original container −1
Repeat violationFollow-up verification required
3-602.11 (B) (5) Food packaged on premises for customer self service shall include a label with the major food allergens contained in the food -Pf. Observed no food allergens present for cakes in front case. Only common name and net weight present. Verification required.
#39 · Contamination prevented during food preparation, storage & display
Corrected during inspection
6-404.11 Designate a separate area for items that are not for use and are being held for credit, such as dented cans or recalled products. -Pf. Observed multiple dented and rusted cans stored with cans for use, and not in a separate area.
#41 · Wiping cloths: properly used & stored
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed sanitizer bucket at 0 PPM Quat. CDI - PIC refilled sanitizer buckets with sanitizer at the proper concentration.
#43 · In-use utensils: properly stored −0.5
Corrected during inspectionRepeat violation
3-304.12 (D) When running water is used for storing utensils for moist foods, the water velocity must be sufficient to flush particulates to the drain. Observed one of the dipper wells on the baskin robbins side turned off with scoops inside. CDI - Faucet was turned on.
#44 · Utensils, equipment & linens: properly stored, dried & handled
Corrected during inspection
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed dishes stacked wet. CDI - Dishes were separated to dry properly.
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed dumpster doors open.
Dec 20, 2022 A 95 · 9 violations
#2 · Certified Food Protection Manager −1
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. For more information on becoming a certified food protection manager please visit: http://meck.co/FoodSafety. Observed no certified protection manager onsite.
#5 · Procedures for responding to vomiting & diarrheal events −0.5
Corrected during inspection
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf For more information please visit: http://meck.co/FoodSafety. Observed no vomit diarrhea plan. CDI provided written policy.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf. Observed no paper towels at any handsinks in the kitchen. CDI paper towels provided.
#37 · Food properly labeled: original container −1
Follow-up verification required
3-602.11 (B) (5) Food packaged on premises for customer self service shall include a label with the major food allergens contained in the food -Pf. Observed no food allergens present for cakes in front case. Only common name and net weight present. Verification required.
#41 · Wiping cloths: properly used & stored
3-304.14(D) Maintain dry wiping cloths free of visible debris and soil. Maintain sanitizer containers for in-use cloths free of visible debris and soil. Observed wiping cloth buckets that were soiled with debris.
#43 · In-use utensils: properly stored
3-304.12 (D) When running water is used for storing utensils for moist foods, the water velocity must be sufficient to flush particulates to the drain. Observed one of the dipper wells on the baskin robbins side turned off with scoops inside.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
Repeat violation
4-501.11 Maintain equipment in good repair. Observed prep top door that was not affixed to unit. Repeat.
#49 · Non-food contact surfaces clean −0.5
Repeat violation
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed cleaning needed in walk-in cooler shelves, ice cream covers, doors of display units and inside prep coolers. Repeat.
#56 · Meets ventilation & lighting requirements; designated areas used −0.5
6-403.11 (A)Areas designated for employees to eat and drink, shall be located so that food, equipment, linens, single service/use items are protected from contamination. Observed personal soda, cups, and cell phones on top of food prep surface next to food for the facility.
Mar 2, 2022 A 96 · 15 violations
Inspector comments: Tracked progress of transitional permit and non compliant items corrected. Observed only non compliant item # 7 has been corrected. Reminded the assistant manager Jennifer Smith the need to have all items completed by expiration of permit on 8/7/22.
#1 · PIC Present, demonstrates knowledge, & performs duties
Corrected during inspection
2-102.11 (A) - (C )(1), (4)-(16) The Person in charge shall demonstrate knowledge of foodborne disease prevention, application of HACCP principles, and the requirements of this code by (A) Complying with the Food Code by having no violations of Priority Items during the current inspection, (B) Being a certified food protection manager, or (C) by responding correctly to the inspector's questions related to the operation of the food establishment. -Pf. Please visit our resource page, http://meck.co/FoodSafety , for more food safety information related to PIC Duties, Training, and managing food safety. Facility had priority items out of compliance on inspection including hot holding, date marking, and sanitizer at low concentrations. CDI: educated PIC on what is needed for compliance.
#2 · Certified Food Protection Manager
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. For more information on becoming a certified food protection manager please visit: http://meck.co/FoodSafety. Observed no certified protection manager present. Facility is under a transitional permit and has 180 days from permit issuance to comply before point deduction.
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting
Corrected during inspection
2-201.11(A - C) & (E). Permit holder shall require food employees to report to the PIC information about their health and activities as they relate to diseases that are transmissible through food. -P For more information on employee health policy please visit: http://meck.co/FoodSafety. Observed facility did not have updated Employee Health policy acknowledgment form to reflect 6 illnesses. CDI: educated and provided website to obtain updated Employee Health acknowledgment form.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY. Observed quat sanitizer at 3-compartment sink at 0ppm concentration. CDI: sink was dumped and refilled with quat sanitizer at proper concentration (200 - 400ppm).
#21 · Proper hot holding temperatures −1.5
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ . Observed hash browns in cold hold above prep cooler ranging between 112F - 121F. CDI: PIC discarded.
#23 · Proper date marking & disposition
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs . Observed roasted tomatoes in prep cooler without date mark. CDI: properly date marked by PIC.
#36 · Thermometers provided & accurate −0.5
4-204.112 (B) Provide and position correctly an air thermometer in cold/hot holding equipment. Observed thermometers missing from reach-in low boy coolers (non compliant item # 6).
#37 · Food properly labeled: original container
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed no labels on shakers stored on shelf above prep cooler.
#43 · In-use utensils: properly stored −0.5
3-304.12 (B) In-use utensils for food that is not TCS must be stored with their handles above the top of the food within containers or equipment that can be closed. Observed ice scoop handles stored contacting ice inside ice chest cambros.
#44 · Utensils, equipment & linens: properly stored, dried & handled
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed plastic food containers wet stacked on back dish shelf.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed rusted shelving in WIC (#1), observed unused broken equipment inside back of kitchen (#4), Repair/Replace broken baskin shelf below waffle cone maker (#5),
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris. 4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed cleaning needed on walk-in cooler shelves and inside prep cooler.
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.114 Drains in dumpsters and waste containers shall have drain plugs in place. Observed drain plug missing from dumpster ( #10).
5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. Cleaning needed at dumpster area. Observed coffee ground and other trash on the ground.
#55 · Physical facilities installed, maintained & clean
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Replace broken floor tiles by ice coffee brewer (#2), Replace broken/missing baseboard tiles (#3), Rescrew ceiling vent in women’s restroom (#9).
#56 · Meets ventilation & lighting requirements; designated areas used
6-202.11 Shield the lights or provide shatter-resistant bulbs in areas of exposed food, equipment, utensils, linens or single-use articles. Replace missing light bulbs inside cake cooler in dining area ( #8).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “DUNKIN DONUTS/BASKIN ROBBINS” or State ID 20600110337). Inspection type (routine vs. follow-up) is not published in the county's data.