STARBUCKS # 63948

5-205.11 (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use -Pf- Observed 2 display baskets, and the pastry speed rack blocking the hand sink in the rear of the facility. Ensure that there is nothing blocking hand sinks so that they remain accessible at all times. -CDI- equipment moved so that the hand sink was accessible.

4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P- Observed a sanitizer bucket that was just filled at 0PPM, EHS then went to have the PIC fill a bucket using the sanitizer tree at the 3-comp sink. Sanitizer was dispensing at 0PPM. EHS and PIC tried several ways to adjust the sanitizer, the sanitizer was still dispensing at 0PPM. -CDI- PIC called eco lab for service, PIC is now going to hand mix the QUAT sanitizer until the unit gets fixed. PIC stated that they will use the functioning high temp dish machine for everything that they can. PIC mixed the sanitize manually at proper concentrations, and will educate staff on how to do the same. EHS will make a return visit on Monday to ensure that the 3-Comp sanitizer dispenser is properly repaired. VR REQUIRED For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY

4-501.11 Maintain equipment in good repair. Observed Heavy condensation drip coming from the ice machine. Ensure that the ice machine is repaired so that it is no longer leaking. PIC stated that a work order has been placed.

3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P- Observed protein milk in lowboy cooler above 41F and whipping cream in Stand Up RIC above 41F. PIC stated that the amount of time the 2 foods have been out of temperature is unknown. -CDI- PIC voluntarily discarded out of temperatures foods. Ensure that all TCS foods are maintained at 41F or below. EHS coached PIC to be mindful on low long TCS foods are remaining out of refrigeration while facility is making drinks. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .

3-501.19(B)(4)(5)Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. The food shall be discarded after the food has completed its 4 hour hold time, if the food is in unmarked containers, or marked with a time that exceeds the 4 hour time limit. -P- Observed TPHC coffee creamer for patron use marked with time stickers indicating 5:50 am - 9:50 am. EHS noted the time was 11:08 am at the time of the observation. TPHC creamers were over 1 hour past discard time. -CDI- PIC voluntarily discarded coffee creamers.

3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. - Pf. Observed four containers of recently prepared sweet cream cooling covered in the reach-in unit with 0 F change after > 30 minutes. Refer to temp chart. CDI - Product transferred to reach-in freezer and began to cool down towards < 41 F. -0.5- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU.

4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed boxes of single service cups stored on the floor. CDI - PIC instructed employee to remove from floor. -0-

5-501.114 Drains in dumpsters and waste containers shall have drain plugs in place. Observed community dumpster missing its drain plug. Contact waste management for replacement. -0-

6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed FRP wall detaching at corner next to back door. Repair. -0-

4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. -Observed accumulation of food residue/debris within gaskets of lowboy coolers holding milk. Increase frequency of cleaning to prevent buildup.

7-204.11 Provide sanitizer at correct concentrations, diluting as required.-P Observed sanitizer water on the front line below 50 ppm. CDI- Sanitizer re-made to proper concentration.

4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed the low reach in gaskets with microbial growth. Clean areas.

7-201.11 Store toxic materials to avoid contamination of food, equipment, utensils, linens, and single-service/use items. - P. Observed restroom cleaner spray bottle stored on prep sink base board alongside utensils and drinks. CDI - PIC removed chemical to its designated storage area. -1-

3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloths held in container of quaternary ammonia sanitizer of 50 PPM, according to test kit. CDI - PIC refreshed sanitizer and solution read at 200 PPM. 3-304.14(D) Maintain dry wiping cloths free of visible debris and soil. Maintain sanitizer containers for in-use cloths free of visible debris and soil. Observed wiping cloths held in container with milky solution. PIC advised that the wiping cloth had been used to clean up a spill. CDI - Solution discarded and refreshed by PIC. -0-

5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed dumpster sliding doors left open. Close after use. -0-

6-501.111 Keep the premises free of insects, rodents, and other pests. Observed several small flies behind counter and at drive through station. Recommend PCO to deter pest activity. -1-

3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed two containers of quaternary ammonia sanitizer holding wiping cloths. Sanitizer concentration tested at 0ppm according to test kit. CDI: PIC refreshed sanitizer with fresh towels.

REPEAT 4-501.11 Maintain equipment in good repair. Observed one RIC with ice accumulating inside and water collecting in bottom. PIC moved all items to another cooler and will unplug this unit to thaw ice and call technician. EHS observed ambient temperature of unit to be 42F. Dairy products were recently put in unit today and were relocated.

5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed dumpster door open. REPEAT

2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P - Observed food employee touch head and face then handle clean equipment. Observed food employee turn faucet off with their bare hands then handle clean single-service disposable towels. CDI ,employee washed hands.

6-501.111 Keep the premises free of insects, rodents, and other pests. Observed several flies in dining area and behind counter.

4-501.11 Maintain equipment in good repair. Observed split gasket on tall reach in refrigerator.

4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed milk collecting on bottom of reach in refrigerator.

5-402.13 Maintain sanitary sewage system according to Law.-P - Observed toilets topped up and not disposing waste. Restrooms not accessible to customers or staff. PIC stated that work order placed. Verification required to ensure accessible restrooms available and functioning.

5-203.12 At least one toilet, and not fewer than what is required by law, shall be provided. Observed restrooms stopped up and out of order. PIC stated restrooms inaccessible to customers and employees. 6-501.18 Maintain handwashing sinks, toilets and urinals clean. Observed fecal matter on restrooms toilet and nearby surfaces. Verification required.

5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed dumpster doors open.

2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf For more information please visit: http://meck.co/FoodSafety observed not in compliance yet CDI need response kit to accompany written protocols

2-401.11 (A) Employees shall eat, drink, or use any form of tobacco only in designated areas where the contamination of exposed food, clean equipment and utensils, and other items needing protection can not result. Observed employee beverage on prep sink in back. CDI removed

4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY observed sanitizer in container at 50 ppm qac. CDI discarded

3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloth in sanitizer at 50 ppm qac. CDI discarded