A98
BIGGBY COFFEE STORE 792
10215 MCINTYRE RIDGE RD, STE 100, Pineville, NC 28134
Restaurant · NC permit/State ID 20600110581
Latest gradeA (98)
Last inspectedJul 16, 2026
Inspections on record7
On record sinceFeb 17, 2023
Score history
Feb 17, 2023Higher is betterJul 16, 2026
Inspections & violations
Jul 16, 2026 A 98 · 3 violations
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager.
Observed no certified food protection manager on duty. REPEAT*** (1 pt)
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#16 · Food-contact surfaces: cleaned & sanitized
4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination.
Observed accumulation of residue in the ice machine. Increase cleaning for to avoid potential contamination. (0 pts)
#41 · Wiping cloths: properly used & stored −1
Repeat violation
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses.
Observed wiping cloths sitting in a QUAT sanitizer solution at 0ppm. Replace solution with properly concentrated sanitizer. REPEAT*** (1 pt)
Aug 25, 2025 A 97.5 · 4 violations
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed manager that does not have a certified food protection manager certification. EHS suggested for facility to provide CFPM training (servsafe) for several managers to ensure someone with a CFPM training is in the establishment during all times food is being processed, handled, or served. REPEAT.
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf. Observed empty paper towel dispenser at handwashing sink by prep top unit. CDI-PIC added napkins near handwashing sink.
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf. Observed steamed 2% milk cooling at 61F and steamed almond milk at 45F in lowboy unit near prep sink. PIC stated that milks are steamed/resteamed hourly and placed back into lowboy unit after being used and generally can only be used a couple of times before new milk is steamed. CDI-PIC voluntarily discarded milks at 6 pm. EHS to help establish TPHC policy for remaining steamed milk in lowboy unit and will check with facility in 10 days or facility can discarded remaining steamed milk after drinks due to milk not being able to be cooled quickly enough in lowboy unit.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#41 · Wiping cloths: properly used & stored −1
Repeat violation
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloths in 0 ppm sanitizer in bucket near prep sink. PIC refilled sanitizer from 3 compartment sink that tested at 200 ppm. REPEAT.
Jun 4, 2025 A 98.5 · 3 violations
Inspector comments: EHS provided temporary TPHC written procedures for immediate use onsite and ensures PIC understanding of process.
Permanent template here: https://mecknc.widen.net/s/pvtc855zds/tphc-template-english
Dumpsters now fully in compliance due to padlocked placed on gate by landlord.
#2 · Certified Food Protection Manager −1
Repeat violation
REPEAT.
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager.
Observed no CFPM onsite. New manager plans to complete course soon. (-1)
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#22 · Proper cold holding temperatures
Corrected during inspectionRepeat violation
REPEAT.
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Observed milk in lowboy at 42F.
CDI- Milk cools back to 41F in lowboy with sealed door. EHS discusses using TPHC for milks during hot weather months; see comment.
No escalation of points taken for single item at 42F. (-0)
#41 · Wiping cloths: properly used & stored −0.5
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses.
Observed wiping cloths in 50PPM quat at sani-bucket.
CDI- PIC refills to 250ppm. EHS confirms dispenser works properly. (-0.5)
Aug 28, 2024 A 97.5 · 3 violations
#2 · Certified Food Protection Manager −1
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no certified food protection manager during inspection.
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#22 · Proper cold holding temperatures −1.5
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed bagel prep top unit with several TCS foods above 41F and a thermostat reading of 50F (see temp chart). PIC voluntarily discarded items and called for maintenance of unit and will not store TCS foods until repaired. VR with in 3 days to check for cold holding status of unit.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.111 Keep storage areas and bins for waste in good repair. Observed cardboard dumpster with missing top side lids.
5-501.114 Drains in dumpsters and waste containers shall have drain plugs in place. Observe cardboard dumpster without a drain plug.
Feb 5, 2024 A 97.5 · 3 violations
Inspector comments: Facility has a cold coffee brew pot that does not properly fit inside 3-Comp-Sink. A written procedure needs to be in place to properly wash item. PIC is fully aware.
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed stored clean one clear food container with sticker till attached. CDI-PIC placed item into sink.
#23 · Proper date marking & disposition −1.5
Corrected during inspectionRepeat violation
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P Observed one container of egg patties and sausage patties dated from 01/30/24-02/06/24 located in low reach in cooler. CDI-PIC voluntarily discarded items. No other items were found with improper dates.
Observed opened 2% Milk, 0%Milk, and Oat Milk with no date marking located in low reach in cooler. CDI-PIC stated items were opened today. PIC was able to properly date mark items.
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-204.11 Provide sanitizer at correct concentrations, diluting as required.-P Observed one spray bottle of bleach sanitizer, the concentration measured above 250PPM. CDI-PIC properly diluted sanitizing bleach to reach proper concentration.
Aug 17, 2023 A 99.5 · 3 violations
#23 · Proper date marking & disposition
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P. Observed cooked egg in RIC date marked 8/15 to 8/22. EHS reminded PIC that eggs should be date marked 8/15 to 8/21. CDI - PIC corrected date mark. Other date marking throughout facility was adequate.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#41 · Wiping cloths: properly used & stored −0.5
Repeat violation
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloths in quat sanitizer at 100 ppm. REPEAT. CDI - PIC replaced sanitizer.
#43 · In-use utensils: properly stored
Corrected during inspection
3-304.12 (F) Containers of water used for storing in-use utensils must be maintained at a temperature of at least 135 F and cleaned at least every 24 hours or when container has accumulated soil or residue. Observed stirring spoons stored in hot well at 113 F. CDI - PIC added hot water to bring temperature above 135 F.
Feb 17, 2023 A 98 · 6 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf. Observed hand washing sink near the 3-compartment sink not supplied with paper towel. CDI - PIC supplied sink with paper towels.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P
For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY. Observed dishes in Quat sanitizer with a concentration of 50 PPM to a maximum of 100 PPM. CDI - 3-compartment sink was replenished with sanitizer at the correct concentration.
#36 · Thermometers provided & accurate −0.5
Follow-up verification required
4-302.12 Provide an accessible thermometer for use. Provide a thin probe thermometer for accurate measure of thin foods.-Pf . No thin probe thermometer could be provided at the time of inspection. EHS required verification will take place in 10 days (2/27/2023).
#40 · Personal cleanliness
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed multiple food employees with no hair restraints while preparing food.
#41 · Wiping cloths: properly used & stored
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloths stored in Quat sanitizer solution with a concentration of 50ppm to 100ppm.
#54 · Garbage & refuse properly disposed; facilities maintained
Corrected during inspection
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed dumpster door open. CDI - PIC closed dumpster door.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “BIGGBY COFFEE STORE 792” or State ID 20600110581). Inspection type (routine vs. follow-up) is not published in the county's data.