A94.5
VICENTE BISTRO
2520 SOUTH BV, STE 108-B, Charlotte, NC 28203
Restaurant · NC permit/State ID 20600110674
Latest gradeA (94.5)
Last inspectedOct 20, 2026
Inspections on record8
On record sinceJun 2, 2023
Score history
Jun 2, 2023Higher is betterOct 20, 2026
Inspections & violations
Oct 20, 2026 A 94.5 · 10 violations
#6 · Proper eating, tasting, drinking or tobacco use
Corrected during inspection
2-401.11 (A) Employees shall eat, drink, or use any form of tobacco only in designated areas where the contamination of exposed food, clean equipment and utensils, and other items needing protection can not result. Observed employee drink stored in food area with no lid or straw. -CDI- PIC voluntarily discarded item. -0-
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing -Pf.- Observed empty milk jug and spatula stored in handsink near coffee station. Observed PIC use same handsink to dump water. -CDI- EHS educated PIC about proper use of handsink and items were removed and handsink cleaned out. -1-
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-602.11 (A) (4) Food contact surface of a thermometer shall be cleaned, and sanitized per 4-702.11/4-703.11, before using or storing. -P.- Observed food debris on thermometer stored as clean. -CDI- EHS educated PIC on cleaning frequency and PIC cleaned thermometer. -0-
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P- Observed milks and alternative milks above 41F. Refer to temperature chart. -CDI- PIC voluntarily discarded items. EHS recommended TPHC for milks at coffee line and provided blank form. -0-
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#24 · Time as a Public Health Control; procedures & records −3
Corrected during inspectionRepeat violation
3-501.19(B)(3) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall be marked to indicate the time that is 4 hours past the point in time when the food is removed from temperature control. -Pf- Observed no time stamp for liquid eggs being held on TPHC. -CDI- PIC placed time stamp on items. **REPEAT** -3-
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf- Observed 3 bottles with no labels. Per PIC, contents were bleach. -CDI- PIC properly labeled items. -1-
7-202.12(A) Use poisonous or toxic materials according to manufacturer's label. Use pesticides approved for use in commercial food service only.-P- Observed 2 insect spray bottles labeled for “indoor home use only”. -CDI- PIC voluntarily discarded items.
#37 · Food properly labeled: original container
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed a few spices and other items in plastic containers and one large plastic bin missing labels. -0-
#48 · Warewashing facilities: installed, maintained & used; test strips
Corrected during inspection
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf- Observed no sink and surface test strips. -CDI- EHS ordered sink and surface test strips while EHS was present. -0-
#49 · Non-food contact surfaces clean
Corrected during inspection
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed top of dish machine, interior surface of lowboy RIF, and shelving in WIC in need of cleaning. Increased and more thorough cleaning frequency recommended. -0-
#56 · Meets ventilation & lighting requirements; designated areas used −0.5
Repeat violation
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employee phone stored on cutting board surface of prep table. Observed employee medication stored on top of paper towel dispenser. Observed employee AirPod case stored on rack with clean dishes. **REPEAT** -0.5-
Apr 17, 2026 A 94.5 · 7 violations
#2 · Certified Food Protection Manager
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager.
Observed no CFPM during start of the inspection. PIC who is a CFPM arrived on-site moments after EHS's arrival, but found
ServSafe had expired a month prior. PIC stated they are planning on getting re-certified within the next couple weeks.
Ensure there is a CFPM present during all hours of operation, who's certification is still active.
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#8 · Hands clean & properly washed −2
Corrected during inspection
2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P
Observed two of the food employees wash their hands then turn faucets off without using a protective barrier.
CDI: PIC educated employees and they re-washed their hands to prevent contamination.
#23 · Proper date marking & disposition
Corrected during inspection
3-501.17 (A) or (B) Date mark/label all TCS foods that are ready-to-eat once opened or prepared and are to be held for more than 24 hours. -Pf. Establish a date marking system consistent with 3-501.17 (A) or (B). Additional date marking system options are found in 3-501.17 (D).
Observed opened package of commercially prepared deli ham that bore no date of open, stored in the make table. PIC stated she
opened it this morning and will not finish it by EOD today.
CDI: PIC created date label with today's date.
Observed deli container of cut tomatoes that bore no date of open, stored in the make table. PIC stated these tomatoes were
prepared a couple days ago.
CDI: PIC created date label for cut tomatoes.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#24 · Time as a Public Health Control; procedures & records −3
Corrected during inspectionRepeat violation
3-501.19 (A) (1) Written procedures for Time as a Public Health Control shall be prepared in advance, maintained in the establishment, and made available for the Health Department upon request. Written TPHC procedures must specify methods of compliance with 3-501.19 (B) or (C). -Pf.
3-501.19(B)(3) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall be marked to indicate the time that is 4 hours past the point in time when the food is removed from temperature control. Pf
Observed no written procedures for TCS food items held on TPHC (spinach and feta croissants, ham and cheese croissants, and quiche) at the pastry display. TPHC procedures were filled out and completed during previous inspection, but was not available at the facility. Observed no time stamps for any of the above mentioned TCS food items. PIC stated they are placed out at room temp at 7:00AM and are discarded at 11:00AM, but the time of EHS's observation was past 11:00AM.
CDI: PIC voluntarily discarded TCS food items since they had surpassed the 4-hour window, and EHS and PIC filled out another TPHC form for compliance.
REPEAT VIOLATION.
#39 · Contamination prevented during food preparation, storage & display
Corrected during inspection
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor.
Observed case of raw shell eggs stored directly on the floor inside the WIC. PIC stated eggs were delivered earlier today.
CDI: Eggs were moved off of the floor to prevent contamination.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
Follow-up verification required
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf
Observed no QUAT test strips available at the facility to measure QUAT concentration levels used at the 3-compartment sink.
VERIFICATION REQUIRED within 10 days to ensure facility is in compliance.
#56 · Meets ventilation & lighting requirements; designated areas used
Corrected during inspection
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions.
Observed two containers of employee's medicine stored on a shelf above multiple bottles of dulce de leche and bottle of vinegar, in
the dish room.
CDI: PIC moved employee's medicines to prevent contamination.
Nov 20, 2025 A 97.5 · 5 violations
Inspector comments: Risk category for the facility is currently category 2, but may need to be evaluated, as PIC stated they cook and cool various vegetables (mushrooms, tomatoes, caramelized onions) and cook/cool/ freeze/thaw various empanada fillings (beef empanadas, chicken empanadas), and also cook/cool/freeze/thaw cooked quiches.
EHS provided PIC with updated Employee Health Policy in both English and Spanish.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf
Observed no paper towels at the handsink located next to the coffee station.
CDI: PIC provided a roll of paper towels for the handsink.
#23 · Proper date marking & disposition
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it has not been labeled, or if the label is incorrect. -P The PIC should train and assign staff to monitor date marking to prevent the use of food products that are no longer in compliance with 3-501.17 (A), (B), or (C)
Observed a cambro of cooked beef empanada filling, and a cambro of cooked chicken empanada filling both missing thawed dates, stored inside the lowboy of the make table. PIC stated that she pulled both containers from the freezer yesterday to thaw.
CDI: PIC wrote thawed dates on both containers.
Observed mixing bowl of shredded rotisserie chicken and a bowl of cooked chicken stock both missing prep dates, stored inside the WIC. PIC stated that she prepared both of these TCS food items yesterday.
CDI: PIC created date labels for both items.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#24 · Time as a Public Health Control; procedures & records −1.5
Corrected during inspection
3-501.19 (A) (1) Written procedures for Time as a Public Health Control shall be prepared in advance, maintained in the establishment, and made available for the Health Department upon request. Written TPHC procedures must specify methods of compliance with 3-501.19 (B) or (C). -Pf.
Observed liquid eggs and sliced cheese held on TPHC and indicated with the start time at the make line, but no written procedures for this approval.
CDI: EHS provided PIC with a new hardcopy of the TPHC template and filled out while EHS still on site. Food not discarded since start time had not surpassed the 4-hour window.
Observed spinach and feta cheese danishes held on display. PIC stated that these are not placed on TPHC but were baked this morning around 7AM and gets tossed at the end of the day; EHS explained this is a TCS food item that needs to be kept under temperature control or on TPHC.
CDI: Spinach and feta cheese danishes were added to the TPHC written procedures and PIC created sticker to indicate start time so that the danishes do not surpass the 4-hour window.
TPHC procedure template may be found at: www.mecknc.gov/foodsafety
#40 · Personal cleanliness
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils.
Observed a food employee actively engaging in food prep without a hair restraint.
Ensure all food employees have some sort of approved hair restraint (hairnet, hat, visor) to prevent contamination.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues.
Observed soiled gaskets inside the make table and the lowboy cooler of the coffee station. Observed interior surfaces of microwave soiled with food debris.
Increase cleaning frequency to prevent accumulation of debris.
Jun 5, 2025 A 96 · 3 violations
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting
Corrected during inspection
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF
PIC states there is no signed acknowledgement by staff or standardized method of training new staff on Employee Health Policy.
CDI- County EHP provided for employee signatures. (-0)
EHP form here: https://mecknc.widen.net/s/ftrdv7k6rd/food-employee-reporting-agreement
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
REPEAT.
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Observed dijonnaise sauce on prep top and one opened container of milk in lowboy at coffee station above 41F.
CDI- EHS discusses use of TPHC for items that cannot be kept cold due to frequent use. Items opened/prepped within the hour were rapidly cooled back to 41F and labeled for TPHC. EHS provides temporary procedures and template for long-term use is below. (-3)
TPHC form here: https://mecknc.widen.net/s/pvtc855zds/tphc-template-english
#28 · Toxic substances properly identified stored & used −1
Corrected during inspectionRepeat violation
REPEAT.
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf
Observed unlabeled liquid in Eco-Lab chemical spray bottle. (-1)
CDI- Employee labels bottle.
Oct 2, 2024 A 96.5 · 8 violations
Inspector comments: EHS provided PIC with TPHC form for provolone cheese and liquid eggs held on ice via email.
#8 · Hands clean & properly washed
Corrected during inspection
2-301.12 (A),(B) Wash hands for at least 20 seconds. Follow the cleaning procedure to adequately wash your hands. Use warm water, soap, scrub 10 to 15 seconds, rinse, and immediately follow the cleaning procedure with thorough hand drying method (ex. Disposable Paper Towel). -P- Observed food employee wash hands for less than 20 seconds. -CDI- EHS educated food employee on proper handwashing procedure and food employee properly rewashed hands.
For more information on handwashing, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training video at the following web link, https://youtu.be/BH6CLGrH10M .
2-301.14 (A) Wash hands after touching bare human body parts other than clean hands and clean, exposed portions of arms. -P- Observed PIC touch face and arms and then begin to return to food prep without washing hands. -CDI- EHS educated PIC on when to wash and PIC washed hands. -0-
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf- Observed no paper towels at handwashing sink. -CDI- PIC replenished paper towel supply. -0-
#22 · Proper cold holding temperatures −1.5
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P- Observed milks in lowboy above 41F and items on ice above 41F. Observed housemade garlic oil being stored outside of temperature control on counter. Refer to temperature chart. -CDI- PIC voluntarily discarded items. **REPEAT** -1.5-
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition −1.5
Corrected during inspectionRepeat violation
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf-/3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P- Observed housemade garlic oil date marked 9/7 (discard 9/13) and caramelized onions date marked 9/25 (discard 10/1). Observed whole milk in WIC and ham in prep unit with no date mark. Per PIC, ham was opened yesterday. -CDI- PIC properly date marked ham and discarded other items. **REPEAT** -1.5-
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#28 · Toxic substances properly identified stored & used
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers. -Pf- Observed toxic spray bottle with no label. -CDI- PIC properly labeled items. -0-
#33 · Proper cooling methods used; adequate equipment for temperature control
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf- Observed eggs cooling in prep unit at low cooling rates. Refer to temperature chart. -CDI- PIC placed items in WIC without lid to facilitate rapid cooling. -0-
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#37 · Food properly labeled: original container
Corrected during inspection
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed items with no label. Per PIC items were oil, dijonaise sauce, salt and pepper, snow sugar, simply syrup and regular sugar. -CDI- PIC properly labeled items. -0-
#41 · Wiping cloths: properly used & stored −0.5
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloth in 0 ppm sanitizer concentration. -0.5-
May 23, 2024 A 95 · 9 violations
Inspector comments: EHS educated PIC on handwashing. Observed food employee rinse hands at dump sink between preparing orders (handwash wasn’t necessary due to not changing tasks, but if food employee decides to wash hands, it must be properly done). Observed other food employee wash hands at prep sink and not use a barrier to turn off faucet, however food employee was not washing hands for food prep, food employee was washing hands to eat personal food items/take a break.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing -Pf.- Observed PIC use handwashing sink to rinse thermometer. -CDI- EHS educated PIC on proper use of handwashing sink.
6-301.14 Post a handwash sign at each handsink. Observed no handwashing signs at handwashing sinks. -CDI- EHS provided PIC with signs. -1-
#15 · Food separated & protected
Corrected during inspection
3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P- Observed blueberry muffin batter containing raw eggs stored over mascarpone. -CDI- PIC corrected storage order. -0-
For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#16 · Food-contact surfaces: cleaned & sanitized −3
Repeat violation
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P- Observed quarternary sanitizer not properly functioning at 3-compartment sink. **3 DAY VERIFICATION REQUIRED** **FACILITY WILL USE CHLORINE DISH MACHINE THAT IS PROPERLY FUNCTIONING UNTIL SANITIZER HAS BEEN REPAIRED** **REPEAT** -3-
For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P- Observed whole milk in lowboy at 42-43F. Observed heavy cream at 44F. Observed oat milk at 57F. Per PIC, oat milk had just been placed in unit (from ambient air) and recently opened. Observed ambient air of unit at 40F. Observed provolone cheese on ice holding at 50F. -CDI- PIC placed items in freezer to cool back down. -0-
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf-/3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P- Observed two whole milks, 1 heavy cream and 1 half and half in WIC with no date marks. -CDI- PIC voluntarily discarded. -0-
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#39 · Contamination prevented during food preparation, storage & display
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed bags of flour stored on floor. -0-
#40 · Personal cleanliness −1
Repeat violation
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed food employee with no protective head covering. **REPEAT** -1-
#45 · Single-use & single-service articles: properly stored & used
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed single-use and single-service items stored on the ground. -0-
#53 · Toilet facilities: properly constructed, supplied & cleaned
5-501.17 Provide a covered waste bin in female restrooms. Observed no covered waste bins in gender neutral restrooms. -0-
Oct 26, 2023 A 97.5 · 4 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf.
Observed hand sink with no paper towel.
CDI - Paper towel was placed at the hand sink.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P
For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY
Observed QUAT sanitizer at 0 PPM inside the 3 compartment sink.
CDI- Employees will manually mix sink sanitizer until line is repaired.
#40 · Personal cleanliness −0.5
Repeat violation
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils.
Observed food employees with no head covering.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf.
Establishment could not provide correct test strips for chlorine sanitizer.
EHS 10 Verification visit required.
Jun 2, 2023 A 98 · 3 violations
#6 · Proper eating, tasting, drinking or tobacco use −0.5
2-401.11 (A) Employees shall eat, drink, or use any form of tobacco only in designated areas where the contamination of exposed food, clean equipment and utensils, and other items needing protection can not result.
Personal water bottles stored on prep table
#37 · Food properly labeled: original container −1
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta.
Water bottle not labeled.
#40 · Personal cleanliness −0.5
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils.
Some employees not wearing hair restraints.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “VICENTE BISTRO” or State ID 20600110674). Inspection type (routine vs. follow-up) is not published in the county's data.