A97.5
TROPICAL SMOOTHIE CAFE NC041
5349 BALLANTYNE COMMONS PY, STE 400, Charlotte, NC 28277
Restaurant · NC permit/State ID 20600110683
Latest gradeA (97.5)
Last inspectedMay 8, 2026
Inspections on record6
On record sinceJul 7, 2023
Score history
Jul 7, 2023Higher is betterMay 8, 2026
Inspections & violations
May 8, 2026 A 97.5 · 4 violations
#8 · Hands clean & properly washed −2
Corrected during inspectionRepeat violation
2-301.12 (A),(B) Wash hands for at least 20 seconds. Follow the cleaning procedure to adequately wash your hands. Use warm water, soap, scrub 10 to 15 seconds, rinse, and immediately follow the cleaning procedure with thorough hand drying method (ex. Disposable Paper Towel). -P - Observed 1 food employee not vigorously rub hands for required time then use hands to turn faucet off. CDI, employee rehashed hands and used barrier to turn faucet off. For more information on handwashing,
#37 · Food properly labeled: original container
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed 1 container of salt not labeled.
#40 · Personal cleanliness −0.5
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed employees with jewelry on wrists and not wearing hair restraint while preparing food.
#53 · Toilet facilities: properly constructed, supplied & cleaned
6-501.19 Except during cleaning and maintenance, toilet room doors shall be kept closed. Observed restroom door left open.
Oct 27, 2025 A 96.5 · 5 violations
#8 · Hands clean & properly washed
Corrected during inspection
2-301.12 (A),(B) Wash hands for at least 20 seconds. Follow the cleaning procedure to adequately wash your hands. Use warm water, soap, scrub 10 to 15 seconds, rinse, and immediately follow the cleaning procedure with thorough hand drying method (ex. Disposable Paper Towel). -P - Observed 1 food employee not vigorously rub hands for required time then use hands to turn faucet off. CDI, employee rehashed hands and used barrier to turn faucet off.
For more information on handwashing, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training video at the following web link, https://youtu.be/BH6CLGrH10M .
#23 · Proper date marking & disposition −1.5
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it has not been labeled, or if the label is incorrect. -P The PIC should train and assign staff to monitor date marking to prevent the use of food products that are no longer in compliance with 3-501.17 (A), (B), or (C) - Observed garlic and oil based pesto sauce opened but not date marked. Observed package of roasted corn not date marked and open in walk in cooler. Observed feta cheese date marked with discard date exceeding 7 days. CDI, feta date mark label corrected to discard within 7 days and other foods voluntarily discarded.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#36 · Thermometers provided & accurate −0.5
Corrected during inspection
4-203.11(B) Food thermometers shall be accurate to +/- 2 degrees Fahrenheit.-Pf
Observed a food thermometer not accurate to + or - 2 degrees F. CDI, thermometer not functioning voluntarily discarded.,
For information on how to properly calibrate a thermometer, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training video at the following weblink: https://youtu.be/IxXix712KkI
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
4-101.11 (A) - (E ) Food contact surfaces shall be (A) Safe P, (B) Durable, Corrosion-Resistant, (C ) sufficient in weight and thickness to withstand repeated washing (D) Smooth and easily cleanable, and (E) Resistant to damage. Observed signage with Velcro backing on to adhesive cutting board mat where food was in direct food contact per PIC. Remove to ensure proper food contact surface and cutting board is able to be properly washed, rinsed and sanitized.
#55 · Physical facilities installed, maintained & clean −1
Repeat violation
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. 6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed food debris littered on floor in WIC and WIF during inspection
Mar 12, 2025 A 97 · 4 violations
Inspector comments: EHS provided Employee Reporting Agreement and new Bodily Fluid Clean Up procedures via email during inspection.
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting −1
Corrected during inspection
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF
Observed food employees unable to name reportable illnesses or symptoms when questioned, and were unable to find company’s written employee health policy. CDI - PIC called ownership to locate company’s written employee health policy, and PIC moved to more accessible location. EHS coached PIC and staff on which illnesses and symptoms must be reported.
1 pt.
For more information on employee health policy, please visit: www.mecknc.gov/foodsafety
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-602.11 (A) (4) Food contact surface of a thermometer shall be cleaned, and sanitized per 4-702.11/4-703.11, before using or storing. P.
Observed employee thermometer caked with food debris during inspection. CDI - Employee cleaned and sanitized.
0 pts.
#41 · Wiping cloths: properly used & stored −1
Repeat violation
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses.
Observed wiping cloths being stored in sanitizer with concentration of 0ppm quat during inspection. CDI - PIC replaced solution with correctly dosed sanitizer.
Repeat. 1 pt.
#55 · Physical facilities installed, maintained & clean −1
Repeat violation
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure.
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair.
Observed food debris littered on floor in WIC and WIF during inspection. More thorough or frequent cleaning needed to preclude pest harborage. Observed cracked floor tiles throughout kitchen and prep areas. Repair or replacement needed.
Repeat. 1 pt.
Nov 22, 2024 A 97.5 · 3 violations
#2 · Certified Food Protection Manager −1
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no certified food protection manager on site during inspection. CFPM must be on site during all hours of food prep.
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#41 · Wiping cloths: properly used & stored −1
Corrected during inspectionRepeat violation
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloths being held in sanitizer with concentration below 50ppm quat. CDI - PIC changed sanitizer solution. Repeat.
#55 · Physical facilities installed, maintained & clean −0.5
Repeat violation
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed food debris littered on floor throughout kitchen area and within WIC/WIF. More frequent or thorough cleaning needed to preclude pest harborage. Repeat.
Jan 4, 2024 A 99.5 · 2 violations
#41 · Wiping cloths: properly used & stored −0.5
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloths being held in 0ppm quat. CDI: PIC changed buckets, new concentration is 200ppm.
#55 · Physical facilities installed, maintained & clean
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed flooring throughout facility in need of cleaning, especially under 3 compartment sink.
Jul 7, 2023 A 98.5 · 5 violations
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 . Observed several plastic containers with date mark sticker residue on the outside of containers. Containers were stacked within each other with residue contacting clean inner portion of next container. CDI: PIC returned all containers to be W/R/S.
4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed build up of organic growth on inside surface of bulk ice machine in back prep area. CDI: PIC cleaned and sanitized surface.
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ . Observed 2 containers of cooked sweet potatoes stacked over fill line of container in prep flip top cooler and several individual containers of salsa stacked over fill line of container in flip top cooler being held over 41F. See temp chart. CDI: PIC voluntarily discarded sweet potatoes and salsa.
#40 · Personal cleanliness
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed two employee’s handling food without the use of hair restraints. Use head coverings to protect exposed food, equipment and utensils.
#43 · In-use utensils: properly stored
Corrected during inspection
3-304.12 (A) In-use utensils in TCS food, must be stored with handles above the food and top of the food container. Observed a bread knife being stored in prep flip top cooler with handle resting in cut lettuce. CDI: PIC removed knife and returned for W/R/S.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed bottom shelf of prep table in back prep area with build up of rust. Remove rust and seal prep table.
Permits at this address
Other businesses at this address
- A98Shuckin ShackRestaurant · Apr 2026 – Oct 2026 · 2 inspections
- A97.5Arooji`s Wine RoomRestaurant · Jan 2014 – Jul 2026 · 35 inspections
Matched by street address. Each permit has its own grade and history.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “TROPICAL SMOOTHIE CAFE NC041” or State ID 20600110683). Inspection type (routine vs. follow-up) is not published in the county's data.