A97
SOUTH END HIDEAWAY
332 W BLAND ST, UNIT B, Charlotte, NC 28203
Restaurant · NC permit/State ID 20600110905
Latest gradeA (97)
Last inspectedJun 17, 2026
Inspections on record5
On record sinceMar 19, 2024
Score history
Mar 19, 2024Higher is betterJun 17, 2026
Inspections & violations
Jun 17, 2026 A 97 · 4 violations
Inspector comments: - Facility has undergone a name change and change of concept since the previous inspection (documented in previous visit sheets). EHS confirmed that the facilities LLC remained the same and that it is still listed as active on the Secretary of State website. Owners stayed the same, there is just a new management crew on site to run day to day operations. Changes remain cosmetic in the dining room areas with the kitchen remaining untouched with no addition or removal of equipment. Facility currently is only offering a small menu of a few grilled cheese options containing only RTE ingredients. PIC stated that they have plans of changing the menu in the future and was informed to contact the EHS prior to making changes to the menu. Facility is well equipped to serve the current contents of their menu.
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P - Observed condiment bottles of pesto and scallion sour cream to be stored in the large opentop refrigerator at temperatures of 44-45F. REPEAT.
CDI - PIC voluntarily discarded. EHS advised that for best practice the facility should not store condiment bottles in the opentop portions of the refrigerators.
- Observed pre-portioned bags of precooked chicken strips to be over stacked in a container in the small opentop refrigerator with the top bag being at temperatures of 45F. Bottom layers observed at 39F. REPEAT.
CDI - PIC voluntarily discarded.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#37 · Food properly labeled: original container
Corrected during inspection
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. - Observed a shaker containing a salt and pepper mixture to not be labeled as to its contents.
CDI - PIC labeled shaker.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. - Observed the gaskets to the 3 door RIC to be torn in the middle.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. - Observed the gaskets of the refrigerated drawers to have accumulations of food debris/crumbs.
Aug 28, 2025 A 97.5 · 3 violations
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting −1
Corrected during inspectionRepeat violation
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF - Observed no signed employee health agreements on site at the time of the inspection. PIC on site is a new manager taking over and states that he was unsure of ever receiving the PDFs in an email.
CDI - EHS provided physical copy of the new employee health policy and had the kitchen employee sign it on site.
For more information on employee health policy, please visit: www.mecknc.gov/foodsafety
#15 · Food separated & protected
Corrected during inspection
3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P - Observed a case of raw burger patties stored on a shelf in the RIC directly above RTE chicken patties and chicken nuggets.
CDI - PIC relocated to lower shelf in the RIC.
For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#22 · Proper cold holding temperatures −1.5
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P - Observed a container of shredded lettuce in the opentop refrigerator to be a temperature of 49F. Improvements from last inspection, no increase in points.
CDI - Voluntarily discarded.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
Feb 26, 2025 A 98 · 5 violations
Inspector comments: Establishment must log temperatures of TCS foods that come from Queens Park Social per their permit conditions.
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting
Corrected during inspection
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF Establishment has employee health posters but there is not policy that is signed by employees. CDI - PIC sent sign-able forms in english and Spanish for employees to sign. 0 points taken due to EHS allowing posters last inspection. 0 pts.
For more information on employee health policy, please visit: www.mecknc.gov/foodsafety
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Sour cream, lettuce, pico, and shredded cheese on self-service table for a private party measured 62-63F. TCS foods must be held at 41F or less in cold holding. CDI - Items discarded and establishment has agreed to use TPHC for future events. TPHC filled out during inspection.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#28 · Toxic substances properly identified stored & used
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf 1 spray bottle of sanitizer was not labeled. All toxic chemicals must be labeled. CDI - Employee labeled bottle. 0 pts.
#43 · In-use utensils: properly stored −0.5
Repeat violation
3-304.12 (F) Containers of water used for storing in-use utensils must be maintained at a temperature of at least 135 F and cleaned at least every 24 hours or when container has accumulated soil or residue. Scoop was stored in 80F water. Do not store utensils in water unless the water is at least 135F. REPEAT
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Torn gasket present on sandwich cooler door and upright cooler door. Replace torn gaskets. 0 pts.
Nov 13, 2024 A 95 · 5 violations
Inspector comments: 1 bag of unwashed lettuce in upright cooler. Establishment does not have a prep sink and is only permitted to receive pre washed produce and vegetables. Establishment must buy pre-washed lettuce.
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Employee with active ANSI food protection manager certification arrived in middle of inspection. At least 1 employee with active ANSI food protection manager certification shall be present during all hours of operation. REPEAT
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting −1
Corrected during inspectionRepeat violation
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF No employee health policy observed at establishment. CDI - PIC given employee health posters and educated on the big 5 symptoms and big 6 illnesses. REPEAT
For more information on employee health policy, please visit: www.mecknc.gov/foodsafety
#23 · Proper date marking & disposition −3
Corrected during inspectionRepeat violation
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P Pan of chicken (10-23), pan of pulled chicken (10-5), pan of ground beef (10-23) and another pan of chicken (11-6) were held past 7 days from preparation. TCS ready-to-eat foods must be used or discarded within 7 days of preparation, with day 1 being the date of prep. CDI - PIC discarded items. REPEAT
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#43 · In-use utensils: properly stored
3-304.12 (F) Containers of water used for storing in-use utensils must be maintained at a temperature of at least 135 F and cleaned at least every 24 hours or when container has accumulated soil or residue. Utensils were being stored in room temperature water. Utensils may only be stored in water if the water is at least 135F. 0 pts.
#56 · Meets ventilation & lighting requirements; designated areas used
Corrected during inspection
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Employee cell phone and keys stored in same container as vegetable peeler. Store personal items separately from utensils and other food-contact items. CDI - Peeler taken to 3-compartment sink to be washed. 0 pts.
Mar 19, 2024 A 97.5 · 4 violations
#2 · Certified Food Protection Manager
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. No staff could confirm certification today. Facility has 180 days to obtain certification.
For more information on becoming a certified food protection manager please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting
Corrected during inspection
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF: Facility could not confirm employees have been informed of their responsibility to report certain illnesses or diagnoses. Form on hand is outdated, lacking Salmonella non-Typhi on reportable illnesses. CDI- sent facility updated form for employees to review and sign.
For more information on employee health policy, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#23 · Proper date marking & disposition −1.5
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P: found sausage for pizza, chorizo dated 3/3. CDI- voluntarily discarded. Opened bag of mozzarella not dated. CDI- allowed to date.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-204.11 Provide sanitizer at correct concentrations, diluting as required.-P: found quat sanitizer in 3-comp sink measuring 500 ppm. CDI- sink drained and Quat 146 set up at 150 ppm.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “SOUTH END HIDEAWAY” or State ID 20600110905). Inspection type (routine vs. follow-up) is not published in the county's data.