A98
COMFORT SUITES
7735 UNIVERSITY CITY BV, Charlotte, NC 28213
Restaurant · NC permit/State ID 20600110949
Latest gradeA (98)
Last inspectedJul 28, 2026
Inspections on record5
On record sinceApr 10, 2024
Score history
Apr 10, 2024Higher is betterJul 28, 2026
Inspections & violations
Jul 28, 2026 A 98 · 5 violations
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. -Observed no Certified Food Protection Manager (for example, ServSafe certified) present at time of inspection.
-REPEAT-
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#24 · Time as a Public Health Control; procedures & records
Corrected during inspection
3-501.19(B)(3) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall be marked to indicate the time that is 4 hours past the point in time when the food is removed from temperature control. Pf -Observed no TPHC time label on milk held on 4-hour TPHC. Per procedure form, tape with start/discard time is used to monitor time out of temperature control. -CDI- PIC discarded milk as breakfast service ended. Going forward, employees will use tape with start/discard time for milk, as stated in written procedures.
#39 · Contamination prevented during food preparation, storage & display −1
Corrected during inspection
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. -Observed box of apples stored directly on the ground in dry storage. -CDI- PIC raised apples off the floor.
#51 · Plumbing installed; proper backflow devices
Corrected during inspection
5-205.15 Maintain a plumbing system in good repair. -Observed faucet for hot water at 3-compartment sink broken, unable to open to release hot water. -Observed sufficient hot water at handsink (120F). -CDI- During inspection, maintenance arrived and repaired faucet at 3-compartment sink. By end of inspection, EHS observed hot water at 3-compartment sink reach 120F.
#56 · Meets ventilation & lighting requirements; designated areas used
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. -Observed employee food stored above customer food in the tall reach-in cooler.
Sep 22, 2025 A 97.5 · 4 violations
Inspector comments: Ensure that hot water valve at hand sink remains turned on to ensure proper handwashing.
TPHC form provided for milk left out at ambient air.
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no CFPM present at time of inspection. **REPEAT** -1-
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#16 · Food-contact surfaces: cleaned & sanitized
4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed yellow buildup on shield of ice machine. Increased and more thorough cleaning frequency recommended. -0-
#22 · Proper cold holding temperatures −1.5
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P- Observed items in small display cooler above 41F. Refer to temperature chart. Observed ambient air of unit at 54F. Observed milk being held out of temperature control at 41-43F. -CDI- PIC voluntarily discarded items. EHS provided TPHC form for milk. **3 DAY VERIFICATION REQUIRED** **FACILITY TO NOT USE UNIT UNTIL REPAIRS CAN BE MADE** -1.5-
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#28 · Toxic substances properly identified stored & used
Corrected during inspection
7-202.12(A) Use poisonous or toxic materials according to manufacturer's label. Use pesticides approved for use in commercial food service only. -P- Observed 2 bottles of hot shot. -CDI- PIC voluntarily discarded items. -0-
Mar 19, 2025 A 98 · 5 violations
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no CFPM on duty during the inspection. Repeat
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#6 · Proper eating, tasting, drinking or tobacco use −0.5
Corrected during inspection
2-401.11 (A) Employees shall eat, drink, or use any form of tobacco only in designated areas where the contamination of exposed food, clean equipment and utensils, and other items needing protection can not result. Observed employee eating in the kitchen. CDI EHS educated employee and she discontinued eating in the kitchen.
#40 · Personal cleanliness
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed employee working in the kitchen without a head covering.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
Corrected during inspection
4-603.16 Washed utensils and equipment shall be rinsed prior to sanitizing. Observed employee actively washing dishes without the rinse compartment set up. CDI EHS educated employee and she set up wash/rinse/sanitize compartments.
#56 · Meets ventilation & lighting requirements; designated areas used
Corrected during inspection
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employee jackets hanging on the storage racks above food in the dry storage room. Also observed employee food above customer food in the reach in cooler. CDI PIC removed employee food.
Aug 26, 2024 A 99 · 1 violation
Inspector comments: EHS advised PIC to date mark open containers of milk. There was an open gallon of milk in the reach in cooler that was opened today.
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no CFPM on duty during breakfast. REPEAT
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
Apr 10, 2024 A 97 · 7 violations
Inspector comments: EHS observed wall near mop sink has been repaired and the baseboard near dining room window has been repaired.
EHS advised PIC to have someone in kitchen certified.
#2 · Certified Food Protection Manager
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. No CFPM on duty during inspection. Facility is on a transitional permit and has 210 days from permit issue date to obtain the certificate.
For more information on becoming a certified food protection manager please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting −1
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF Observed facility PIC unable to demonstrate that employees are knowledgeable of reportable symptom's and diseases. EHS Provided forms to PIC during the previous visit. Employees have not read and signed the forms. VR needed 4-20-24
For more information on employee health policy, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#23 · Proper date marking & disposition −1.5
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf Observed at least 10 bags of scrambled eggs thawing in the Reach in not date marked. VR needed 4-20-24
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#36 · Thermometers provided & accurate −0.5
4-502.11(B) Provide accurately calibrated thermometers. Pf. Observed facility using a dial thermometer that was 5 degrees off from EHS thermometer. VR needed 4-20-24
For information on how to properly calibrate a thermometer please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training video at the following weblink: https://youtu.be/IxXix712KkI
#41 · Wiping cloths: properly used & stored
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wet wiping cloth on 3 comp sink drain board.
#43 · In-use utensils: properly stored
Corrected during inspection
3-304.12 (E) In-use utensils, such as ice scoops or utensils for non-TCS food, must be stored in a clean and protected location. Observed ladle spoon used at breakfast buffet stored unprotected on counter.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-101.11 (A) - (E ) Food contact surfaces shall be (A) Safe P, (B) Durable, Corrosion-Resistant, (C ) sufficient in weight and thickness to withstand repeated washing (D) Smooth and easily cleanable, and (E) Resistant to damage. Observed facility using a sponge to wash dishes.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COMFORT SUITES” or State ID 20600110949). Inspection type (routine vs. follow-up) is not published in the county's data.