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A98.5

CRUST PIZZA PROMENADE, THE

10710 PROVIDENCE RD, Charlotte, NC 28277
Restaurant · NC permit/State ID 20600110959
Latest gradeA (98.5)
Last inspectedOct 23, 2026
Inspections on record8
On record sinceMay 22, 2024

Score history

7085100 May 22, 2024: 98Sep 9, 2024: 99.5Dec 27, 2024: 99Apr 23, 2025: 99.5Aug 22, 2025: 99Feb 17, 2026: 98.5Jun 8, 2026: 99Oct 23, 2026: 98.5
May 22, 2024Higher is betterOct 23, 2026

Inspections & violations

Oct 23, 2026 A 98.5 · 4 violations
#15 · Food separated & protected −1.5
Corrected during inspection
3-304.15(A) Discard gloves after a task is complete or any time they are damaged or soiled. -P - Observed staff handle soiled equipment at dish machine and nurse same gloves to remove clean equipment out of dish machine. CDI, employee removed gloves and washed hands.
#23 · Proper date marking & disposition
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it has not been labeled, or if the label is incorrect. -P The PIC should train and assign staff to monitor date marking to prevent the use of food products that are no longer in compliance with 3-501.17 (A), (B), or (C) - Observed 1 container of buffalo chicken with prep date of 10/16. CDI, buffalo chicken voluntarily discarded. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#33 · Proper cooling methods used; adequate equipment for temperature control
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed container of cheese recently prepared and cooling at 45 degrees F at 2:17pm. At 3:05 cheese remained at 45 degrees F. CDI, cheese transferred to shallow sheet pan to rapidly cool.. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#43 · In-use utensils: properly stored
3-304.12 (B) In-use utensils for food that is not TCS must be stored with their handles above the top of the food within containers or equipment that can be closed. Observed pizza dough knife handle stored in direct contact with food.

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Jun 8, 2026 A 99 · 4 violations
#2 · Certified Food Protection Manager −1
Corrected during inspection
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed PIC did not have ANSI accredited certified food protection manager certification upon arrival. CDI by instruction. For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#10 · Handwashing sinks supplied & accessible
5-202.12 Provide at least 100F water at handsinks. Observed restroom handwashing sinks at 75 degrees F.
#13 · Food in good condition, safe & unadulterated
Corrected during inspection
3-202.15 Food packaging must be in good condition, intact and protect the food inside. Pf - Observed 2 dented food cans around top nd bottom seal. CDI, cans removed from use.
#23 · Proper date marking & disposition
Corrected during inspection
3-501.17 (A) or (B) Date mark/label all TCS foods that are ready-to-eat once opened or prepared and are to be held for more than 24 hours. -Pf. Establish a date marking system consistent with 3-501.17 (A) or (B). Additional date marking system options are found in 3-501.17 (D). Observed some items such as cooked onion, meatball, and chicken with correct prep date but not counting date of preparation as day 1 and had 8 day discard label. CDI, labels corrected to provide proper discard date and include prep date as day 1. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .

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Feb 17, 2026 A 98.5 · 5 violations
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting
Corrected during inspection
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF Observed employee not knowledgeable regarding reportable symptoms and illnesses. Observed posted health policy at office. For more information on employee health policy, please visit: www.mecknc.gov/foodsafety
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.14 Post a handwash sign at each handsink. Observed no handwashing signs posted at handwashing sinks. CDI, signage provided.
#20 · Proper cooling time & temperatures
Corrected during inspection
3-501.14(B) Quickly cool TCS foods that are prepared from room temperature ingredients. Food must be to 41F within 4 hours. -P. Observed cut ham at 43 degrees F prepared in morning cooling in deep covered container over 4 hours. CDI, 1 pan of ham voluntarily discarded . For more information, please visit: www.meckncgov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Cooling Food Safely https://www.youtube.com/watch?v=P6x8b1ZVOxU .
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed garlic and oil mixture cold held at 74 degrees F. CDI, mixture voluntarily discarded. TPHC procedures reviewed with PIC as possible option or maintain TCS item in temperature control at 41 degrees F and below. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#33 · Proper cooling methods used; adequate equipment for temperature control
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Observed cut ham at 43 degrees F prepared in morning cooling in deep covered container for over 4 hours. CDI, 1 pan of ham voluntarily discarded . For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .

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Aug 22, 2025 A 99 · 3 violations
#8 · Hands clean & properly washed
Corrected during inspection
2-301.14 (H) Wash hands before donning gloves to initiate a task that involves working with food.- P - observed employee enter back door and remove gloves to put on new gloves for food prep but not wash before donning. CDI , employee washed hands.
#40 · Personal cleanliness −0.5
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed food prep employees wearing watch and jewelry on wrist.
#44 · Utensils, equipment & linens: properly stored, dried & handled −0.5
Repeat violation
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed container wet stacked. Improvement made since previous inspection so points not escalated today.

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Apr 23, 2025 A 99.5 · 3 violations
#13 · Food in good condition, safe & unadulterated
Corrected during inspection
3-202.15 Food packaging must be in good condition, intact and protect the food inside. Pf Observed multiple dented cans being stored in conjunction with unadulterated cans in beer WIC during inspection. CDI - PIC removed from WIC and stored elsewhere so that they may be returned for credit or exchange. 0 pts.
#44 · Utensils, equipment & linens: properly stored, dried & handled −0.5
Repeat violation
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed multiple large fish tubs being stored as clean while wet stacked together. Ensure all equipment is properly air dried before being stacked. Repeat. 0.5 pts.
#54 · Garbage & refuse properly disposed; facilities maintained
Corrected during inspection
5-501.16 (C )Provide waste bins in required areas including at handwash sinks. Observed no trash can at handsink next to beer WIC during inspection. CDI - PIC placed trash can at handsink. 0 pts.

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Dec 27, 2024 A 99 · 3 violations
#16 · Food-contact surfaces: cleaned & sanitized
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed dish machine sanitizing with solution below 50 ppm chlorine during inspection. CDI - Maintenance on site during inspection. Chlorine now dispensing above 50ppm. For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY
#44 · Utensils, equipment & linens: properly stored, dried & handled
Corrected during inspection
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed plastic hotel pans being stored as clean while wet stacked during inspection. CDI - PIC had employee rewash all hotel pans.
#56 · Meets ventilation & lighting requirements; designated areas used −1
Corrected during inspectionRepeat violation
6-403.11 (A)Areas designated for employees to eat and drink, shall be located so that food, equipment, linens, single service/use items are protected from contamination. Observed employee salad being stored above customer food in to go RIC during inspection. CDI - PIC moved to bottom of unit. Repeat.

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Sep 9, 2024 A 99.5 · 1 violation
#56 · Meets ventilation & lighting requirements; designated areas used −0.5
Corrected during inspection
6-403.11 (A)Areas designated for employees to eat and drink, shall be located so that food, equipment, linens, single service/use items are protected from contamination. Observed employee drink being stored with clean utensils in dish pit. CDI - PIC removed water bottle.

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May 22, 2024 A 98 · 4 violations
#15 · Food separated & protected −1.5
Corrected during inspection
3-304.15(A) Discard gloves after a task is complete or any time they are damaged or soiled. -P. Observed food employee using their phone with gloves on then proceed to handle pizza crust without changing gloves. CDI: Food employee changed gloves and washed hands.
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf. Observed cut romaine and sliced tomatoes cooling at a rate of 0.02F/min. Tomatoes were in containers covered with a lid, Romaine were in large plastic containers. CDI: Lids were removed from tomatoes and romaine was placed in shallow pans to cool. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#38 · Insects & rodents not present; no unauthorized animals
6-501.111 Keep the premises free of insects, rodents, and other pests. Observed small flying insects throughout the facility.
#44 · Utensils, equipment & linens: properly stored, dried & handled
4-901.11 (B) After cleaning and sanitizing, equipment and utensils may not be cloth dried. Observed food employee cloth drying utensils after cleaning.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “CRUST PIZZA PROMENADE, THE” or State ID 20600110959). Inspection type (routine vs. follow-up) is not published in the county's data.