A98
MASONS FAMOUS LOBSTER ROLLS
9904 SANDY ROCK PL, STE F, Charlotte, NC 28277
Restaurant · NC permit/State ID 20600111296
Latest gradeA (98)
Last inspectedJun 15, 2026
Inspections on record4
On record sinceMay 12, 2025
Score history
May 12, 2025Higher is betterJun 15, 2026
Inspections & violations
Jun 15, 2026 A 98 · 5 violations
#2 · Certified Food Protection Manager −1
Corrected during inspection
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager.
Observed no certified PIC on site upon arrival. PIC on site not certified. CDI by instruction.
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#8 · Hands clean & properly washed
Corrected during inspection
2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P - Observed 1 food employee turn faucet off with bare hands after washing. CDI, employee rewashed hands.
#13 · Food in good condition, safe & unadulterated −1
Corrected during inspection
3-202.15 Food packaging must be in good condition, intact and protect the food inside. Pf - observed sprite packaging leaking and collecting in garbage bag and some dripping on floor near beverage unit in kitchen. CDI, item voluntarily discarded.
#24 · Time as a Public Health Control; procedures & records
Corrected during inspection
3-501.19(B) (1) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall have an initial temperature of 41 F when removed from cold holding temperature control or 135 F or greater when removed from hot holding temperature control. -P - Observed label made for blanched fries held on TPHC but operator forgot to record time. CDI, time recorded on label.
#56 · Meets ventilation & lighting requirements; designated areas used
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed cell phone stored on prep table in kitchen.
Feb 4, 2026 A 99.5 · 2 violations
#23 · Proper date marking & disposition
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it has not been labeled, or if the label is incorrect. -P The PIC should train and assign staff to monitor date marking to prevent the use of food products that are no longer in compliance with 3-501.17 (A), (B), or (C) - Observed 1 container of lobster dip with prep date of 1/14. CDI, dip voluntarily discarded.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
4-501.14 Warewashing machines and the compartments/drainboards of sinks used for washing and rinsing equipment, utensils, raw food, etc. shall be cleaned before use, throughout the day to prevent recontamination of equipment and utensils, and at least every 24 hours if used. Observed clean drainboard of 3 compartment sink being used to stored soiled equipment and cardboard boxes.
Oct 1, 2025 A 96 · 7 violations
#2 · Certified Food Protection Manager
Corrected during inspection
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager.
Observed PIC not certified. Facility recently permitted and has 210 days from date of permit issuance or 1 point deduction.
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
5-205.11 (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf. Observed bottle and cloth stored over handwashing sink. CDI, items removed.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P - Observed quat santizier testing below required concentration. CDI, sanitizer at 3 compartment sink refilled to required concentration.
For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY
#19 · Proper reheating procedures for hot holding
Corrected during inspection
3-403.11 (C), (D) Reheat commercially processed, ready-to-eat food to 135F within 2 hours if food is to be hot held until service. -P - Observed commercially prepared RTE several soups not reheated to 135 degrees F upon initial reheating. CDI, soups voluntarily discarded.
#21 · Proper hot holding temperatures −1.5
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P
Observed blanched fries held at 73 degrees F. Observed no TPHC procedures. CDI, TPHC procedures completed while on-site.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-201.11 Store toxic materials to avoid contamination of food, equipment, utensils, linens, and single-service/use items. -P - Observed chemical spray bottle stored over clean equipment and single-service articles . CDI, chemicals relocate for proper storage.
#37 · Food properly labeled: original container
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed lemon butter and some bottles and containers of spices not labeled.
May 12, 2025 A 98 · 4 violations
Inspector comments: EHS provided Employee Reporting Agreement via email during inspection.
#2 · Certified Food Protection Manager
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager.
Observed no Certified Food Protection Manager on site during inspection. Facility has until 11/10/25 to certify.
0 pts.
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Observed cut tomatoes and cooked lobster in top of prep unit holding above 41F during inspection. PIC unable to verify how foods entered the temperature danger zone. Cut tomatoes had been in unit overnight, and cooked lobster had been in unit for less than three hours. Ambient in unit maintaining 36F. CDI - PIC voluntarily discarded tomatoes. Lobster placed in RIF to rapidly cool.
1.5 pts.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#36 · Thermometers provided & accurate −0.5
4-302.12 Provide an accessible thermometer for use. Provide a thin probe thermometer for accurate measure of thin foods.-Pf .
Observed no thin probed thermometer on site during inspection. Acquisition required. 10 day VR required.
0.5 pts.
#40 · Personal cleanliness
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils.
Observed no employees donning proper hair restraints while working with customer foods during inspection. Ensure all employees don proper hair restraints.
0 pts.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “MASONS FAMOUS LOBSTER ROLLS” or State ID 20600111296). Inspection type (routine vs. follow-up) is not published in the county's data.