A99
PALM BERRIES
1111 METROPOLITAN AV, SUITE 150, Charlotte, NC 28204
Restaurant · NC permit/State ID 20600111481
Latest gradeA (99)
Last inspectedMay 6, 2026
Inspections on record2
On record sinceNov 26, 2025
Score history
Nov 26, 2025Higher is betterMay 6, 2026
Inspections & violations
May 6, 2026 A 99 · 4 violations
Inspector comments: EHS provided PIC with updated Employee Health Policy which includes restriction and exclusion flow chart.
#2 · Certified Food Protection Manager
Repeat violation
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager.
Observed no CFPM present at the facility during time of inspection. PIC stated that all of management (including shift leads) are scheduled to take the ServSafe class this week.
REPEAT VIOLATION.
*Note: Although a repeat violation, EHS not deducting points today since facility still within time range of getting CFPM.
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
5-205.11 (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf.
6-301.14 Post a handwash sign at each handsink.
Observed rolling cooler stored directly in front of the handsink located next to prep sink in dish area. Observed the same handsink missing handwashing sign.
CDI: PIC moved rolling cooler to allow access to handsink. EHS provided PIC with handwashing sign to post for compliance.
#43 · In-use utensils: properly stored −0.5
3-304.12 (B) In-use utensils for food that is not TCS must be stored with their handles above the top of the food within containers or equipment that can be closed.
Observed scoop handles for non-TCS food items in the freezer drawers, commingled within the food products.
Keep all scoop handles stored above the top of the non-TCS food to prevent contamination.
#45 · Single-use & single-service articles: properly stored & used −0.5
Corrected during inspectionRepeat violation
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor.
Observed two cases of single-serve bowls stored directly on the floor in front of chest freezer.
CDI: PIC moved cases of single-serve bowls off of the floor to prevent contamination.
REPEAT VIOLATION.
Nov 26, 2025 A 99 · 6 violations
#2 · Certified Food Protection Manager
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. You have 210 days from permit issuance to obtain food safety manager certification (proctored exam).
#36 · Thermometers provided & accurate −0.5
Follow-up verification required
4-302.12 Provide an accessible thermometer for use. Provide a thin probe thermometer for accurate measure of thin foods.-Pf . Obtain within 10 days. Verification required.
#40 · Personal cleanliness
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed one employee with bracelets.
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed one employee without a hair restraint.
#45 · Single-use & single-service articles: properly stored & used
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed boxes of to go bags on the floor behind the front counter. Move to shelving.
#53 · Toilet facilities: properly constructed, supplied & cleaned
6-501.19 Toilet room doors shall be kept closed. Observed door open. A self-closer is needed to keep door closed at all times.
#56 · Meets ventilation & lighting requirements; designated areas used −0.5
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employee items stored on top shelf of storage rack over dry and packaged food goods. Move to an area below/away from all food and related items.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “PALM BERRIES” or State ID 20600111481). Inspection type (routine vs. follow-up) is not published in the county's data.