A97.5
POPEYES #13799
9523 FOREST DR, Charlotte, NC 28216
Restaurant · NC permit/State ID 20600111631
Latest gradeA (97.5)
Last inspectedJul 30, 2026
Inspections on record2
On record sinceMay 8, 2026
Score history
May 8, 2026Higher is betterJul 30, 2026
Inspections & violations
Jul 30, 2026 A 97.5 · 5 violations
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
Repeat violation
-REPEAT-
4-501.11 Maintain equipment in good repair.
Observed frozen compressor fans in walk-in freezer. Observed walk-in freezer door unable to be fully closed and latched. Repair compressor fans and freezer door.
Observed chipped walk-in cooler door handle. Observed non-functioning hot holding equipment next to ovens and fryer station. Observed low boy next to fryer with ambient temperature of 43F.
*Transitional permit items.
#49 · Non-food contact surfaces clean −0.5
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris. 4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues.
Observed shelves throughout facility with build-up of food debris and splash residue. Increase cleaning frequency of shelving.
#51 · Plumbing installed; proper backflow devices −1
Repeat violation
-REPEAT-
5-205.15 Maintain a plumbing system in good repair.
Observed drip at 3-comp sink faucet.
*Transitional permit item.
#55 · Physical facilities installed, maintained & clean
6-501.16 Store mops for air drying after use.
Observed mop in bucket of dirty mop water not in use. Remove mops from bucket and store for air drying after use.
#56 · Meets ventilation & lighting requirements; designated areas used −0.5
-REPEAT-
6-303.11 Provide required lighting intensity.
Observed non-functional light under fryer hood adjacent to prep top.
*Transitional permit item.
May 8, 2026 A 97 · 9 violations
#10 · Handwashing sinks supplied & accessible
6-301.14 Post a handwash sign at each handsink.
Observed missing handwash sign in men’s bathroom. EHS provided sign to PIC, sign was posted.
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-204.11 Provide sanitizer at correct concentrations, diluting as required. -P-
Observed sanitizer bucket with >200ppm of chlorine. CDI - PIC diluted sanitizer to 100ppm.
#36 · Thermometers provided & accurate
4-204.112 (B) Provide and position correctly an air thermometer in cold/hot holding equipment.
Observed missing air temperature thermometers in reach-in cooler next to steamer and in lowboy cooler next to fryer.
*Transitional permit item.
#39 · Contamination prevented during food preparation, storage & display −1
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor.
Observed food on floor in walk-in freezer.
3-305.12 Food may not be stored in locker rooms, toilet rooms, dressing rooms, garbage rooms, mechanical rooms, under sewer lines that are not shielded to intercept potential drips, under leaking water lines, under open stairwells, or under other sources of contamination.
Observed food boxes with ice on exterior from leaking compressor fans in walk-in freezer.
PIC moved items off of floor and out from under compressor fans.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-402.11 Fixed equipment shall be spaced to allow access for cleaning around the equipment or sealed to adjoining equipment or walls.
Observed missing caulking at chicken prep sink and 3-comp sink. Repair caulking.
*Transitional permit items.
4-501.11 Maintain equipment in good repair.
Observed frozen compressor fans in walk-in freezer. Observed walk-in freezer door unable to be fully closed and latched. Repair compressor fans and freezer door.
Observed broken hinge on cabinet door under customer beverage station. Observed rust on racks next to 3-comp sink and on walk-in freezer speed racks. Observed broken self-latching closure on walk-in cooler door. Observed chipped walk-in cooler door handle. Observed non-functioning hot holding equipment next to ovens and fryer station. Observed low boy next to fryer with ambient temperature of 43F. Observed back door not self-closing. Observed toilet paper dispenser in men’s bathroom detaching from wall.
*Transitional permit items.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
Corrected during inspection
4-501.116 Concentration of the SANITIZING solution shall be accurately determined by using a test kit or other device. -Pf-
Observed 0ppm Quat sanitizer in 3-comp sink. Dispenser had a container of quat but was not able to clear air gap in line. CDI - PIC called for system service. Facility will hand mix sanitizer until repaired.
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair.
Observed drip at faucets of prep sink and 3-comp sink.
*Transitional permit items.
#55 · Physical facilities installed, maintained & clean −0.5
Repeat violation
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair.
Observed damaged ceiling tiles and loose air vent in dining area. Observed small holes in FRP walls by can wash, oven and breading station areas.
*Transitional permit items.
-REPEAT-
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure.
Observed standing water in walk-in cooler. PIC to address cleaning frequency. Points not escalated due to improvement in other areas of floor cleanliness.
#56 · Meets ventilation & lighting requirements; designated areas used
6-303.11 Provide required lighting intensity.
Observed non-functional lights in dining area and under fryer hood adjacent to prep top.
*Transitional permit item.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “POPEYES #13799” or State ID 20600111631). Inspection type (routine vs. follow-up) is not published in the county's data.