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A99

STARBUCKS #8351

4100 CARMEL RD, SUITE L, Charlotte, NC 28226
Restaurant · NC permit/State ID 2060013648
Latest gradeA (99)
Last inspectedJan 22, 2026
Inspections on record23
On record sinceDec 18, 2013

Score history

7085100 Dec 18, 2013: 99.5Aug 22, 2014: 99.5Mar 6, 2015: 99.5Jul 22, 2015: 97Jan 11, 2016: 97.5Jul 11, 2016: 96.5Jan 26, 2017: 96.5Aug 30, 2017: 97Jul 18, 2018: 98Feb 13, 2019: 99Dec 5, 2019: 98Feb 21, 2020: 100Jan 15, 2021: 98Jul 8, 2021: 98May 18, 2022: 98.5Oct 4, 2022: 98.5Mar 30, 2023: 99Oct 31, 2023: 99Mar 19, 2024: 99Aug 19, 2024: 98Jan 13, 2025: 99Jul 29, 2025: 98Jan 22, 2026: 99
Dec 18, 2013Higher is betterJan 22, 2026

Inspections & violations

Jan 22, 2026 A 99 · 3 violations
#41 · Wiping cloths: properly used & stored
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloths at espresso machines holding below 200ppm quat during inspection. CDI - PIC changed sanitizer to solution with concentration of around 300ppm quat. REHS recommended utilizing pre-packaged food contact surface wipes as an alternative to ensure steamwands are being cleaned with properly concentrated sanitizer at all times. 0 pts.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
Corrected during inspection
4-501.11 Maintain equipment in good repair. Observed heavily damaged gasket in frappe lowboy during inspection. Repair or replacement necessary. 0 pts.
#48 · Warewashing facilities: installed, maintained & used; test strips −1
Repeat violationFollow-up verification required
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf Observed no min/max thermometer on site during inspection. Acquisition necessary. 10 day VR required. Repeat. 1 pt.

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Jul 29, 2025 A 98 · 4 violations
#22 · Proper cold holding temperatures −1.5
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed all TCS foods in espresso lowboy holding above 41F. See temperature chart. Ambient in unit 50F. All out of temperature TCS foods in unit voluntarily discarded. Maintenance contacted during inspection. Use of unit to be discontinued until repair. 72 hour VR required. 1.5 pts. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf Observed no Min/Max thermometer to measure hot water for sanitation at high temp dish machine during inspection. Acquisition necessary. 10 day VR required. 0.5 pts.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed food debris on shelves in back RIC during inspection. More thorough or frequent cleaning needed. 0 pts.
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.16 (C )Provide waste bins in required areas including at handwash sinks. Observed no waste bin at back handsink during inspection. Ensure all handsinks are stocked with waste bins to promote proper hand drying after washing. 0 pts.

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Jan 13, 2025 A 99 · 2 violations
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf. Observed a drainage hose from a filtration system being held in the hand sink in the back next to the RIC. -CDI- PIC removed the hose from the hand sink. (1 pt)
#55 · Physical facilities installed, maintained & clean
6-101.11/6-201.11 Floors, walls and ceilings shall be designed, constructed, and installed so they are smooth and easily cleanable. Floors shall be non-absorbent in areas subject to moisture. Observed corner cover in the can-wash area missing. Replace corner cover. (0 pts)

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Aug 19, 2024 A 98 · 4 violations
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed opened soy and coconut milk holding above 41F. Unopened containers stored in RIC before opening. Observed containers stacked multiple deep in the RIC, may be reducing air flow around TCS items. Other TCS items holding 41F and below. CDI PIC took out a few unopened alternate dairy items and placed in different RIC to allow for air flow and two items to cool rapidly. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#38 · Insects & rodents not present; no unauthorized animals −2
Repeat violation
6-501.111 Keep the premises free of insects, rodents, and other pests. Observed fly flying around in back prep area and one in display case.Repeat
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed sticker residue on outside, non food contact side of containers, stacked clean. Ensure sticker and sticker residue comes off completely in wash process.
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed door opened on shared dumpster. CDI PIC closed doors.

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Mar 19, 2024 A 99 · 1 violation
#38 · Insects & rodents not present; no unauthorized animals −1
6-501.111 Keep the premises free of insects, rodents, and other pests. EHS observed small flying insects near dish pit and area where brooms were being stored. -1 Point

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Oct 31, 2023 A 99 · 2 violations
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf Observed no max/min thermometer or indicator strips for high temp dish machine. A VR will be conducted within 10 days to verify possession of thermometer or strips. - 0.5 -
#53 · Toilet facilities: properly constructed, supplied & cleaned −0.5
5-501.17 Provide a covered waste bin in female restrooms. Observed covered trash can missing in one of two stalls in women’s restroom. - 0.5 -

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Mar 30, 2023 A 99 · 2 violations
#5 · Procedures for responding to vomiting & diarrheal events −1
Corrected during inspectionRepeat violation
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf For more information please visit: http://meck.co/FoodSafety No written procedures available on hand for food establishment. CDI- A copy was emailed during the inspection.
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ . Observed two percent milk inside of the reach in cooler at a temperature of 44F. CDI- Milk was moved to reach in cooler to cool back down below temperature threshold.

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Oct 4, 2022 A 98.5 · 4 violations
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting −1
Corrected during inspectionRepeat violation
2-201.11 (A), B), (C), and (E) Responsibility of Permit Holder, Person in Charge and Conditional Employees (P) Ensure that teams members are aware of their duties to report food borne illnesses to upper level management as these illnesses are transmissible through food. Team members do not have to recall from memory, but will be required to be able to locate information. Handout provided didn’t acknowledge the 6 food borne illness. An email was provided during the inspection.
#5 · Procedures for responding to vomiting & diarrheal events −0.5
Corrected during inspectionRepeat violation
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf For more information please visit: http://meck.co/FoodSafety No written procedures available on hand for food establishment. Manager will follow up with upper level management to obtain written procedures for bodily fluid cleanup. CDI- A copy was emailed during the inspection.
#8 · Hands clean & properly washed
Corrected during inspection
2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P Continue to work with team members about washing hands after engaging in activities that contaminate them. Observed an employee use a cell phone with no hand wash in between working with food. CDI- Employee was educated by person in charge.
#44 · Utensils, equipment & linens: properly stored, dried & handled
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Dishes shall; be stored in a manner that allows them to effectively air dry. Observed dishes left wet stacked during the inspection. Recommend pyramid stacking to allow proper air flow.

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May 18, 2022 A 98.5 · 3 violations
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting
Corrected during inspection
2-201.11 (A), B), (C), and (E) Responsibility of Permit Holder, Person in Charge and Conditional Employees (P) Ensure that teams members are aware of their duties to report food borne illnesses to upper level management as these illnesses are transmissible through food. CDI- Manager was able to later locate employee health policy during the inspection using partner hub system.
#5 · Procedures for responding to vomiting & diarrheal events
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf For more information please visit: http://meck.co/FoodSafety No written procedures available on hand for food establishment. Manager will follow up with upper level management to obtain written procedures for bodily fluid cleanup.
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ . All time and temperature controlled foods kept for cold holding shall maintain a temperature threshold of at least 41F or below. Observed milk and half and half at temperatures above threshold. Ensure that these items are placed directly back in to cold holding to limit environmental temperature exposure. Recommended using half gallon instead of whole gallons to store in reach in units to help better maintain temperature threshold. CDI- Milk and half and half was moved to reach in cooler to lower the temperature.

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Jul 8, 2021 A 98 · 3 violations
#4 · Proper eating, tasting, drinking, or tobacco use
Corrected during inspection
2-401.11 Cover and store employee drinks to prevent contamination of food or utensils. Observed several employee drinks stored on the cleaned side of the 3-compartment sink along with clean equipment. CDI-The drinks were removed.
#36 · Insects and rodents not present; no unauthorized animals −1
6-501.111 Keep the premises free of insects, rodents, and other pests. Observed several gnats and some flies in the facility. Facility is working with a pest control company to reduce amount of pests in the facility.
#49 · Plumbing installed; proper backflow devices −1
5-205.15 Maintain a plumbing system in good repair. Observed a leak to the plumbing underneath the front hand sink. Have repaired.

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Jan 15, 2021 A 98 · 4 violations
#8 · Handwashing sinks, supplied and accessible −1
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf No paper towels observed at front handsink.
#36 · Insects and rodents not present; no unauthorized animals −1
6-501.111 Keep the premises free of insects, rodents, and other pests. Some fruit flies observed in the back drain area. Keep free of flies.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
4-501.11 Maintain equipment in good repair. Gaskets for back reach in coolers torn.
#53 · Physical facilities installed, maintained and clean
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Indent in tile floor near dish machine.

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Feb 21, 2020 A 100 · 0 violations

No violations were recorded for this inspection.

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Dec 5, 2019 A 98 · 3 violations
#8 · Handwashing sinks, supplied and accessible −2
Corrected during inspectionRepeat violation
5-205.11 Maintain access to handsinks. Handsinks may only be used for handwashing.-Pf/5-205.11 Using a Handwashing Sink-Operation and Maintenance - PF Hand sink in back prep area was not accessible due to it being blocked off by a trash can with boxes. Also observed food debris inside of front prep hand sink. CDI/REPEAT- Sink was made accessible when trash was taken out and education was given on proper use of the hand sinks. - 2 points.
#36 · Insects and rodents not present; no unauthorized animals
6-501.111 Keep the premises free of insects, rodents, and other pests. Observed several gnats inside of the back prep area near the mop sink. PIC stated that they will have their third party contractor come out and treat the facility as needed. 0 points.
#37 · Contamination prevented during food preparation, storage and display
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed box of almond milk on the floor near the storage area near 2 door unit. 0 points.

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Feb 13, 2019 A 99 · 3 violations
#8 · Handwashing sinks, supplied and accessible −1
Corrected during inspection
5-205.11 Maintain access to handsinks. Handsinks may only be used for handwashing.-Pf Back prep hand washing sink was not accessible. Hand sink was in corner slightly blocked by trash can and ladder. CDI- PIC moved items so that hand sink was accessible. -1 point.
#20 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Creamer located in warmest part of 2 door tall refrigerator was cold holding at 43 degrees F. All other milk products inside of same unit registered a temperature less than 40 degrees. CDI- PIC moved out of temp to different refrigeration to be cooled down. 0 points. First cold hold violation under the 41 degrees and below cold hold rule. 0 points.
#22 · Time as a Public Health Control: procedures and records
Follow-up verification required
3-501.19 Provide and follow written procedures for foods held using Time as a Public Health Control (TPHC). Clearly mark foods with begin and end times. All food not sold by the end of 4 hours shall be discarded. -P/Pf Facility does not have proper documentation that backs the TPHC used for milks and creamers held at time. VR- Will return to ensure that necessary documentation is added to the facility.

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Jul 18, 2018 A 98 · 3 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties −2
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager.
#20 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 45F or less. -P Whip cream and half and half milk canisters were cold holding outside of refrigeration at 50 plus degrees. Informed PIC that he can use a time method for whip cream if heavily used during servicing. Will provide tphc template for him to use to fulfil this adjustment. CDI- whip cream was cooled and milk was discarded.
#38 · Personal cleanliness
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed food employees prepping with watches on. General Comment: IF holding half and half canisters near door area at time ensure that a time stamp is added to the product. J

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Aug 30, 2017 A 97 · 4 violations
#8 · Handwashing sinks, supplied and accessible −1
Corrected during inspectionRepeat violation
6-301.11 Provide soap for handwashing at each handsink. -Pf Observed no soap present at back hand sink near reach in coolers. CDI: PIC had dispenser refilled. REPEAT.
#39 · Wiping cloths: properly used and stored −1
Corrected during inspectionRepeat violation
3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. Observed wiping cloth held in tray with no sanitizer in it. CDI: Sanitizer replaced with supply from sink reading 200ppm QAC. REPEAT.
#43 · Single-use and single-service articles; properly stored and used −1
4-904.11 Display and handle single-use and single-service articles to prevent contamination. Observed single use cups displayed with lip contact surfaces exposed to contamination. REPEAT.
#52 · Garbage and refuse properly disposed; facilities maintained
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed dumpsters with lids and doors open. CDI: Closed.

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Jan 26, 2017 A 96.5 · 6 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties −2
Repeat violation
2-102.12 Certified Food Protection Manager - C - Repeat - Observed no ANSI certified food protection manager onsite.
#8 · Handwashing sinks, supplied and accessible
Corrected during inspection
6-301.11 Provide soap for hand washing at each hands ink. -Pf - 0 pts - Observed no soap at hand sink by back reach-in coolers. CDI: PIC refilled soap dispenser.
#26 · Toxic substances properly identified, stored, and used
Corrected during inspection
7-201.11 Store toxic materials to avoid contamination. -P - 0 pts - Observed window cleaner stored on counter above packaged ready to eat food products. CDI: PIC moved cleaner to designated area to prevent contamination of food products.
#39 · Wiping cloths: properly used and stored −1
Corrected during inspectionRepeat violation
3-304.14(B) Hold in-use wiping cloths in sanitizer at tproper concentration between uses. - Repeat - Observed two sanitizer buckets measuring 50 ppm quat. CDI: PIC filled buckets with fresh sanitizer. It was advised that sanitizer run for awhile before filling buckets to ensure it is dispensing at the proper concentration.
#42 · Utensils, equipment and linens: properly stored, dried and handled
4-903.11 Store cleaned equipment, utensils, linens and packages in a clean, dry location and at least 6 inches off the floor. - 0 pts - Observed 3 compartment sink with comingling of dirty and clean utensils. PIC was advised to have seperation of dirty and clean utensils.
#43 · Single-use and single-service articles; properly stored and used −0.5
Repeat violation
4-904.11 Display and handle single-use and single-service articles to prevent contamination. - Repeat - Observed single-use cups stored by front counter without plastic sleeve where cup lips are exposed to contamination by customers.

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Jul 11, 2016 A 96.5 · 4 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties −2
2-102.11 PIC demonstrates knowledge by being a certified food protection manager. - PIC does not have CFPM certification.
#20 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 45F or less. -P - 0pts -Observed two containers of milk reading 48 and 53F. CDI- Items placed in cooler to cool down. Discontinue leaving milk out for extended periods of time.
#39 · Wiping cloths: properly used and stored −1
Corrected during inspectionRepeat violation
3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. - Repeat - Observed wet wiping clothes in bucket with no sanitizer. Observed quat sanitizer reading 0 ppm. CDI- Items changed out.
#42 · Utensils, equipment and linens: properly stored, dried and handled −0.5
Corrected during inspection
4-904.11 Display and handle single-use and single-service articles to prevent contamination. - Observed a stack of cups with visible splash from coffee and water. / Observed cups stacked in exposed area to customer sneeze or cough. CDI- Covered and discarded.

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Jan 11, 2016 A 97.5 · 3 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties −2
2-102.11 PIC demonstrates knowledge by being a certified food protection manager. - PIC does not have CFPM certification.
#39 · Wiping cloths: properly used and stored −0.5
3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. - Quat sanitizer read about 50 ppm. CDI- Sanitizer replaced read 200 ppm. 3-304.14(E) Store sanitizer containers used for wet wiping cloths off the floor. - Sanitizer stored on the floor. CDI- Placed off the floor.
#53 · Physical facilities installed, maintained and clean
6-502.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. - 0pts - Floor cleaning needed in the back kitchen. Walls near handsink need minor cleaning for splash.

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Jul 22, 2015 A 97 · 4 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties −2
2-102.11 PIC demonstrates knowledge by being a certified food protection manager. - PIC does not have CFPM certification.
#14 · Food-contact surfaces: cleaned and sanitized
Corrected during inspection
4-602.11 Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. - 0 pts - Observed minor build up in ice machine. Ice machine is currently on a 3 week schedule. Recommend to go to a two week schedule. CDI- PIC cleaned ice machine during inspection.
#41 · In-use utensils: properly stored
3-304.12 Store in-use utensils in a clean, dry place, in food with handles out, in 135F or greater water or in running water which quickly moves food particles to the drain. - 0 pts - Tongs used to grab bagels stored in soiled container. CDI- PIC cleaned items.
#43 · Single-use and single-service articles; properly stored and used −1
Corrected during inspectionRepeat violation
4-903.11(A) Store single-use and single-service articles to prevent contamination and at least 6 inches off the floor. - Some shelving in back kitchen area are not at 6 inches off the floor. 4-904.11 Display and handle single-use and single-service articles to prevent contamination. - Repeat - Lips of cups are unprotected in dispenser. To avoid contamination use original plastic sleeve or maintain all cups within dispenser.

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Mar 6, 2015 A 99.5 · 4 violations
#8 · Handwashing sinks, supplied and accessible
Corrected during inspection
5-205.11 Maintain access to hand sinks. Hand sinks may only be used for handwashing.-Pf - 0 pts - Hand sink in back kitchen observed with coffee residue. Hand sinks shall not be used as a dump sink. CDI- PIC cleaned hand sink. Recommend to move trash and cardboard box containers stored in back area to a different location to ensure that the hand sink is not blocked and prevent any source of contamination.
#39 · Wiping cloths: properly used and stored
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. - 0 pts - One wet wiping cloth was stored without sanitizer in the container. When not in use wet wiping cloths shall remain in chemical sanitizer at all times. CDI- PIC filled containers with chemical sanitizer.
#43 · Single-use and single-service articles; properly stored and used −0.5
4-904.11 Display and handle single-use and single-service articles to prevent contamination. - Lips of coffee cups stored on front and back line are exposed. To prevent any source of contamination the lips of coffee cups shall be stored in completely enclosed dispensers or remain in the plastic covering.
#52 · Garbage and refuse properly disposed; facilities maintained
5-501.114 Ensure drain plug on dumpsters, waste containers is in place. - 0 pts - Plug missing on dumpster. Contact dumpster company.

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Aug 22, 2014 A 99.5 · 2 violations
#8 · Handwashing sinks, supplied and accessible
Corrected during inspection
.5-205.11 Maintain access to handsinks-Pf. Observed handsink in dishwashing area blocked by a portable, storage cart. CDI - Storage cart relocated to another area.
#53 · Physical facilities installed, maintained and clean −0.5
Repeat violation
6-501.11 Floors, walls, and ceilings shall be maintained in good repair and cleanable. Observed damaged floor tile near 3-comp sink area. (REPEAT)

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Dec 18, 2013 A 99.5 · 3 violations
#46 · Warewashing facilities: installed, maintained and used; test strips −0.5
Corrected during inspection
Test strips shall be available to measure sanitizer concentrations. Observed no chlorine test strips on site (to test sanitizer in dish machine). Person in charge is ordering today.
#47 · Non-food-contact surfaces clean
Non food contact surfaces shall be clean. Wipe out cupboards on line where debris has built up.
#53 · Physical facilities installed, maintained and clean
Floors shall be in good repair and cleanable. Observed broken floor tile near the 3 compartment sink. Work order has been entered.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “STARBUCKS #8351” or State ID 2060013648). Inspection type (routine vs. follow-up) is not published in the county's data.