STARBUCKS COFFEE COMPANY #10324

5-501.110 Keep waste stored in receptacles so waste is inaccessible to insects and rodents. *Observed - Trash Bag ripped open spilled on the floor in right dumpster and trash can behind left dumpster knocked over with trash spilling. Clean areas to avoid the harboring of pests and rodents.

*REPEAT* 5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. *Observed - Lids to trash dumpster left open and doors to cardboard dumpster left open.

4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. *Observed - Box of Single-service cup lids stored directly on the floor in next to dry storage rack. *CDI - PIC removed item from floor and stored it on shelf.

*REPEAT* 5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. *Observed - Both Lids to right dumpster left open. 5-501.110 Keep waste stored in receptacles so waste is inaccessible to insects and rodents. *Observed - Waste on floor outside and around both dumpsters.

2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed facility operating without CFPM at beginning of inspection. CDI - CFPM arrived before inspection ended. (0) For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety

3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed numerous containers of powder mixes and toppings without labels. (1)

5-501.16 (C )Provide waste bins in required areas including at handwash sinks. Observed no waste bin by hand sink in dish area. 5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed doors open to trash dumpster and cardboard dumpster. Please keep doors to all outside waste containers closed at all times. REPEAT. 5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. Observed various items by dumpster area not in association with facility. Please remove. REPEAT. (1)

6-501.111 Keep the premises free of insects, rodents, and other pests. Observed flies throughout dining room and kitchen area.

3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloths stored in two different sanitizer containers below 50 PPM. CDI - PIC refilled two containers with sanitizer concentration at 200PPM.

4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed stored clean four clear food containers wet stacked on dry rack. CDI - PIC moved items to wash compartment.

5-501.110 Keep waste stored in receptacles so waste is inaccessible to insects and rodents. Observed lid open to dumpsters. 5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. Observed bags of trash and other items stored on the ground around dumpsters.

5-501.110 Keep waste stored in receptacles so waste is inaccessible to insects and rodents. Observed large amounts of cardboard outside of receptacle in dumpster enclosure area. Per PIC, establishment cleans enclosure out monthly, but has had problems with illegal dumping and neighboring facilities using their cardboard area. EHS spoke with the PIC about potential pest harborages enclosure area can attract if not cleaned out more frequently as needed. Repeat. 5-501.114 Drains in dumpsters and waste containers shall have drain plugs in place. Observed garbage dumpster without drain plug.

2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf. Observed no written procedures for handling vomit and diarrhea. CDI-EHS provided MCPH vomit and diarrhea policy. For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation

6-501.111 Keep the premises free of insects, rodents, and other pests. Observed one flying insect by chemical storage and back door. 6-202.15 Protect outer openings of establishment from insect or rodent entry. Observed backdoor left open upon arrival for inspection. Per PIC, door was propped open for handling trash.

3-304.14(D) Maintain dry wiping cloths free of visible debris and soil. Maintain sanitizer containers for in-use cloths free of visible debris and soil. Observed in use sanitizer holding wiping clothes with a milky color in sanitizer container. 3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed in use wiping clothes stored in 50 ppm sanitizer solution. Repeat

4-501.11 Maintain equipment in good repair. Observed out of order RIF by backdoor. Per PIC, maintenance order has been placed for RIF. All frozen sandwiches have been placed into another RIF across from it and no food is being held in broken RIF.

4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf. Observed no irreversible registering thermometer in the establishment to measure hot water for high temperature dish machine. Repeat. VR within 10 days.

5-501.111 Keep storage areas and bins for waste in good repair. Observed cardboard dumpster with broken topside lids and moderate rust with some cracks on the bottom right side of cardboard dumpster. 5-501.110 Keep waste stored in receptacles so waste is inaccessible to insects and rodents. 5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. Observed cardboard and other items around cardboard dumpster area and trash around the trash dumpster area. Repeat

3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloths stored in sanitizer below 50 PPM. CDI - PIC refilled buckets with sanitizer at correct concentration.

4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. 4-903.12 Do not store single-use and single-service articles in toilet rooms; garbage rooms; mechanical rooms; under sewer lines; under open stairwells; or under other sources of contamination. Observed single-service/use items stored underneath the hand sink. CDI - PIC move items stored below the hand sink.

. 4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf Establishment uses a hot water sanitizing machine and does not have an irreversible registering temperature indicator. EHS educated PIC. REPEAT

4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed build up on the shelving inside the standing, milk reach-in cooler.

5-501.110 Keep waste stored in receptacles so waste is inaccessible to insects and rodents. 5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. Observed bags of trash and other items stored on the ground around dumpsters. REPEAT.

6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed floors under equipment and in wall corners with large amount of debris.-.5

6-301.11 Provide soap for handwashing at each handsink. -Pf Observed not soap at drive through hand sink CDI PIC provided soap. 6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed no paper towels at drive through hand sink. REPEAT CDI PIC provided paper towels. 6-301.14 Post a handwash sign at each handsink. Observed no hand wash sign at warming area and drive through hand sink. CDI EHS gave PIC signs to post

6-501.112 Remove dead or trapped birds, insects, rodents, and other pests. Observed dead bugs under equipment.

4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf Establishment uses a hot water sanitizing machine and does not have an irreversible registering temperature indicator. EHS educated PIC. REPEAT

5-202.13 An air gap between the water supply and flood level rim shall be at least twice the diameter of the water supply inlet and not less than 1 inch.-P Observed drain pipe under warming area below flood rim of drain.

6-302.11 Supply toilet tissue at each toilet. -Pf Observed not toilet tissue in both bathrooms. CDI PIC provided toilet tissue

5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed doors to both dumpsters open 5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. Observed bags of trash and other items stored on the ground around dumpsters. REPEAT

6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed floors under equipment and in wall corners with large amount of debris.-.5

2-201.11(A - C) & (E). Permit holder shall require food employees to report to the PIC information about their health and activities as they relate to diseases that are transmissible through food. -P For more information on employee health policy please visit: http://meck.co/FoodSafety. Employee Health Policy does not include Salmonella nontyphoidal. CDI: educated and provided PIC with website link to obtain updated Employee Health acknowledgment form.

2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf For more information please visit: http://meck.co/FoodSafety. Establishment does not have written procedures for the cleanup of vomiting and diarrheal events. CDI: educated and provided the PIC with website link to obtain template plan to be implemented.

REPEAT VIOLATION: 6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf. Observed no paper towels provided at back handsink where dishmachine is located. CDI: paper towels were provided. 6-301.14 Post a handwash sign at each handsink. Observed no handwashing sign at back handsink. CDI: sign provided by EHS.

4-204.112 (B) Provide and position correctly an air thermometer in cold/hot holding equipment. Observed thermometer missing from 3 reach-in units.

REPEAT VIOLATION: 3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed quat sanitizer in containers with cloths at 50ppm. CDI: sanitizer was dumped and refilled with proper concentration.

4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed boxes of single service cups and lids stored on the floor at back room where 3-comp is located.

4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf. Establishment uses hot water as the sanitization method in their mechanical warewashing operation and they do not have an irreversible registering temperature indicator. CDI: educated the PIC on appropriate equipment that they must provide in order to comply.

REPEAT VIOLATION: 4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris. 4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed cleaning needed on shelving and inside reach-in cooler where ice machine is located. Observed overall cleaning on non food contact surfaces on main line.

5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed lid open to dumpster. 5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. Observed lots of trash stored on the ground behind dumpster.

6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf OBSERVED no paper towels at the hand wash sink across from the reach in coolers where milk is stored. CDI. PIC replaced with more paper towels. REPEAT.

6-501.111 Keep the premises free of insects, rodents, and other pests. OBSERVED gnats in the dish washing area. PIC stated pest control comes frequently due to fruit flies.

3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. OBSERVED wiping clothes in sanitizer not reaching high enough concentration.

6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. OBSERVED general cleaning needing to be done around facility.

2-301.14 Wash hands after handling soiled equipment or utensils and before food preparation, handling clean equipment and utensils and unwrapped single-use/single-service articles. -P OBSERVED improper handwashing. Employees were washing their hands and turning off the faucet without using a barrier. CDI. Employees rewashed their hands and were educated on the importance of not recontaminating their hands. -2 pts.

6-301.11 Provide soap for handwashing at each handsink. -Pf 6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf OBSERVED handsink in the back of the kitchen without soap or paper towels. -1 pt. REPEAT.

5-205.15 Maintain a plumbing system in good repair. OBSERVED can wash not draining properly. There was a puddle of water inside the can wash. PIC stated they have called their plumbing company to resolve the issue. It works for a few days and goes back to not draining properly. -1 pt.

5-202.12 Provide at least 100F water at handsinks. -Pf Observed handwash sink near ice machine not reaching 100 degrees. 10 day verification required. 6-301.14 Post a handwash sign at each handsink. Observed no handwash sign posted at hand sink near ice machine.

5-501.114 Using Drain Plugs - C Observed dumpster missing drain plug.

Repeat: 5-205.11 Maintain access to handsinks. Handsinks may only be used for handwashing.-Pf. Observed handsink in back blocked by boxes stacked. CDI: boxes to be moved. 6-301.11 Provide soap for handwashing at each handsink. -Pf. Observed no soap available at back handsink. CDI: soap to be provided. 6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf. Observed no paper towels available at back handsink. CDI: paper towels to be provided.

7-201.11 Store toxic materials to avoid contamination. -P. Observed restroom cleaner and another cleaner stored at drive thru area on counter and hanging on cabinet door at handsink. CDI: chemicals relocated to designated area.

General Comment: 4-903.11(A) Store single-use and single-service articles to prevent contamination and at least 6 inches off the floor. Observed boxes of single service items stored on the floor at back kitchen area.

Repeat: 6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed jackets and purses hanging on back shelf with food service items.

Repeat: 5-205.11 Maintain access to handsinks. Handsinks may only be used for handwashing.-Pf. Observed back handsink blocked by boxes and with boxes stored inside handsink basin. CDI - boxes were removed and handsink was made accessible.

4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P. Observed quat sanitizer not coming out of dispenser properly. Ecolab was notified and facility will mix sanitizer manually until dispenser can be repaired. CDI: sanitizer mixed manually to proper concentration of 200-300ppm. Return visit required by 10/26/18

6-501.111 Keep the premises free of insects, rodents, and other pests. Observed fruit flies in various areas of facility. PIC stated that facility is continuously working on this issue. Last pest service from Ecolab was 10/16/18.

Repeat: 3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. Observed sanitizer containers and bucket with quat sanitizer at 0-50ppm. CDI: sanitizer was changed out and provided at correct concentration.

General Comment: 6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed coat in cabinet at front line next to food service items. Observed purse and jackets hanging on shelf with food service items at back shelf.

General Comment: 5-205.11 Maintain access to handsinks. Handsinks may only be used for handwashing.-Pf. Boxes stacked and stored in front of back kitchen handsink. CDI: boxes to be relocated.

7-201.11 Store toxic materials to avoid contamination. -P. Restroom cleaner spray bottle stored hanging off cabinet at coffee area. CDI: relocated. Restroom cleaner and disinfectant bottles stored at 3-compartment sink. CDI: chemicals relocated.

Repeat: 3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. Quat solution in bucket and plastic containers at front coffee area observed at 50-100ppm. CDI: corrected to 200ppm.

Repeat: 4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Containers wet stacked on shelf at back kitchen area.

Repeat: 4-903.11(A) Store single-use and single-service articles to prevent contamination and at least 6 inches off the floor. Boxes stored on floor behind undercounter cooler at drive thru. 4-904.11 Display and handle single-use and single-service articles to prevent contamination. Cups overstacked in dispensers at front counter.

Repeat: 1 pt. 6-501.111 Keep the premises free of insects, rodents, and other pests. Observed one fruit fly in kitchen. Facility has been working on abatement for fruit flies. Much improvement has been noted.

Repeat: 1 pt. 3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. Observed sanitizing solution in pans next to expresso machines at 50ppm. CDI: corrected to 200ppm.

4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. 0.5 pts. Observed containers wet stacked on shelf above 3-compartment sink.

4-903.11(A) Store single-use and single-service articles to prevent contamination and at least 6 inches off the floor. 0.5 pts. Observed a box of plastic lids stored on the floor of kitchen.

3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf. Observed no date marking on two containers of coconut milk opened before today. CDI - voluntarily discarded.

6-501.111 Keep the premises free of insects, rodents, and other pests. Observed several fruit flies and a few house flies in kitchen.

3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. Observed sanitizer solution in one bucket and two pans (next to espresso machine) measuring about 50 ppm quat. CDI - all replaced.

5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed garbage dumpster and cardboard dumpster both with one lid open and doors open.

6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed chipped floor tiles in kitchen and missing baseboard tiles to left of dish machine.

2-102.12 PIC demonstrates knowledge by being a certified food protection manager. Observed no certified food manager present.

General Comment - 6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed no paper towels in dispenser at back of kitchen. CDI - paper towels provided.

3-501.16(A)(2) Maintain TCS foods in cold holding at 45F or less. -P Observed both containers of half and half out in customer area at 46F and 55F respectively; whole milk container at 46F. CDI -all containers changed out with fresh product at 41F.

6-501.111 Keep the premises free of insects, rodents, and other pests. Observed a lot of fruit flies on front line and back area of kitchen especially by can wash drain area. According to PIC he will notify pest control company today for treatment.

General Comment - 3-304.14(B) Hold in-use wiping cloths in sanitizer at proper strength - 200ppm, for quat between uses. Observed some quat sanitizer pans on front line at 50-100ppm. Pans changed out to 200ppm during inspection.

General Comment - 4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed build-up on shelves inside 2 - door cooler where Gallon milk is stored. Wipe down counters on front line.

General Comment - 5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. Observed accumulation of trash build-up outside dumpster and accumulation of cardboard boxes and trash outside of cardboard dumpster. 5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed dumpster and cardboard dumpster lid open.

4-501.114 Maintain sanitizer at correct concentrations. -P Observed quat sanitizer bucket at front 50ppm. CDI - sanitizer dumped and changed out to proper concentration.

3-304.14(D) Maintain dry wiping cloths free of visible debris and soil. Maintain sanitizer containers for in-use cloths free of visible debris and soil. Observed quat sanitizer in containers at front soiled and very cloudy. Containers were changed out with fresh sanitizer.

4-903.11(A) Store single-use and single-service articles to prevent contamination and at least 6 inches off the floor. Observed two boxes of single service cups stored on the floor in the hallway leading to the restrooms.

4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed sticky residue and debris on counter tops at front line and behind and under equipment. Counters were being wiped down during inspection. Observed build-up on shelving inside 2-door reach-in where Gallon milk is stored.

6-502.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed floor in need of cleaning at back of kitchen.

3-304.14(E) Store sanitizer containers used for wet wiping cloths off the floor. Observed one sanitizer bucket on the floor.

4-501.11 Maintain equipment in good repair. Observed 3 torn cooler gaskets.

5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed the lid of the outside waste receptacle open while not in use.

4-501.114 Maintain sanitizer at correct concentrations. -P Observed one sanitizer bucket at 0ppm concentration. CDI by dumping and refilling at proper concentration.

4-501.11 Maintain equipment in good repair. Observed two torn gaskets at the reach in cooler and one torn gasket at the reach in freezer.

5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed one door on the waste receptacle propped open while not in use.5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. Observed cardboard boxes and trash buildup behind the waste and cardboard receptacles.

3-304.14 Wiping Cloths, Use Limitation - C. Sanitizer buckets shall be stored off the floor. Observed two sanitizer buckets stored on floor.

5-501.115 Maintaining Refuse Areas and Enclosures - C. Enclosures for waste receptacles shall be kept clean. Observed trash buildup and cardboard buildup behind both waste receptacles.5-501.113 Covering Receptacles - C. Waste receptacles shall be kept covered with tight fitting lids if held outside the establishment. Observed all doors open on cardboard receptacle and one lid open on waste receptacle.

6-202.11 Light Bulbs, Protective Shielding - C. Light bulbs shall be shielded or coated in areas where there is exposed food, clean equipment, utensils, linens, and single use items. Observed light bulb in reach in freezer that is not shatterproof nor shielded.

2-102.12 Certified Food Protection ManagerOne person on site in a managerial capacity shall be an ANSI accredited certified food protection manager. Observed nobody on site with certification. CDI by instruction.

3-501.16 (A)(2) and (B) Potentially Hazardous Food (Time/Temperature Control for Safety Food), Hot and Cold HoldingObserved a gallon of whole milk sitting on shelf at 54 degrees F. CDI, operator relocated milk to reach-in cooler to rapidly cool.

2-303.11 Prohibition-JewelryEmployees shall not wear jewelry on wrists or fingers when preparing food. Observed an employee with a decorative ring and one with wrist bands. CDI by instruction.

3-304.14 Wiping Cloths, Use LimitationStore wet wiping clothes in sanitizer in between uses. Observed 2 wet wiping clothes on countertops along prep line.

4-501.11 Good Repair and Proper Adjustment-EquipmentObserved low reach-in refrigeration unit next to drive through window not holding proper temperature and displaying an ambient air temperature of 59 degrees F as indicated by temperature measuring device. Refrigeration unit was not storing any food at time of reading. Observed cracked lid on ice bin. Observed split gasket on 3 door reach-in refrigeration unit in kitchen.

6-501.12 Cleaning, Frequency and RestrictionsPhysical Facilities shall be clean as often as necessary to keep them clean. Observed floor under dump sink along prep line accumulating som water and other soil.