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A94

POLLO ROYAL

4517 N TRYON ST, Charlotte, NC 28213
Restaurant · NC permit/State ID 2060017546
Latest gradeA (94)
Last inspectedJul 14, 2026
Inspections on record42
On record sinceAug 9, 2013

Score history

7085100 Mar 28, 2014: 95.5Jul 24, 2014: 93.5Nov 18, 2014: 94.5Mar 16, 2015: 96Aug 17, 2015: 94Jan 26, 2016: 97.5Apr 13, 2016: 93Sep 12, 2016: 93Nov 28, 2016: 94Mar 22, 2017: 91.5Jun 29, 2017: 96.5Sep 7, 2017: 96Dec 6, 2017: 95.5Mar 2, 2018: 96May 14, 2018: 96.5Jul 23, 2018: 97.5Dec 27, 2018: 95.5May 23, 2019: 95Mar 16, 2020: 95Sep 10, 2020: 96.5Jan 28, 2021: 96May 24, 2021: 90Sep 2, 2021: 94Oct 20, 2021: 96Feb 24, 2022: 97.5May 24, 2022: 97Aug 24, 2022: 98Oct 27, 2022: 98.5Feb 21, 2023: 98.5Apr 17, 2023: 98Aug 9, 2023: 96.5Nov 28, 2023: 92Apr 22, 2024: 95.5Sep 3, 2024: 97Nov 18, 2024: 97Apr 1, 2025: 98Jul 14, 2025: 97.5Nov 5, 2025: 97Mar 2, 2026: 97Jul 14, 2026: 94
Mar 28, 2014Higher is betterJul 14, 2026

Inspections & violations

Jul 14, 2026 A 94 · 9 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf No paper towels at hand washing sink beside cooking equipment. CDI - PIC placed roll of paper towels at hand washing sink. 0 pts.
#20 · Proper cooling time & temperatures −3
Corrected during inspectionRepeat violation
3-501.14(A) Quickly cool cooked foods within 2 hours from 135F to 70F; and within a total of 6 hours from 135F to 41F. -P. House made picante salsa measured 45-48F (2 containers). PIC stated it began cooling last night. Use blast chiller or ice bath with frequent stirring to cool TCS foods after cooking. CDI - PIC educated on cooling and salsa was discarded. REPEAT For more information please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Cole slaw (46F), pico (50F), and lettuce (62F) in sandwich cooler top measured above 41F. TCS foods in cold holding shall measure 41F or less. CDI - PIC moved items to walk-in cooler as he thought they warmed from lunch rush and everything in bottom of cooler was below 41F so it was working. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it has not been labeled, or if the label is incorrect. -P The PIC should train and assign staff to monitor date marking to prevent the use of food products that are no longer in compliance with 3-501.17 (A), (B), or (C) 1 pan of yucca had date label of 7-3. PIC stated the yucca was cooked Sunday and the employee did not change the old date on the pan. CDI - PIC put Sunday's date on pan. 0 pts. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspectionRepeat violation
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Picante salsa measured 45-48F and began cooling yesterday. Use blast chiller, or ice bath with frequent stirring to cool large batches of food. CDI - PIC discarded salsa. REPEAT For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#38 · Insects & rodents not present; no unauthorized animals
6-501.111 Keep the premises free of insects, rodents, and other pests. 2 live roaches observed on floor during inspection. Keep premises free of pests. Increase frequency of pest control visits if pests are still present using current pest control frequency. 0 pts.
#43 · In-use utensils: properly stored
3-304.12 (F) Containers of water used for storing in-use utensils must be maintained at a temperature of at least 135 F and cleaned at least every 24 hours or when container has accumulated soil or residue. Utensils on line were stored in room temperature water. Do not store in-use utensils in water unless the water can be maintained at 135F or above. 0 pts.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −1
Repeat violation
4-501.11 Maintain equipment in good repair. Most refrigeration units and freezers have torn gaskets. Replace torn gaskets. REPEAT
#56 · Meets ventilation & lighting requirements; designated areas used
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Employee personal food container stored directly on top of restaurant food in walk-in cooler. Store employee food separately from food for customers. 0 pts.

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Mar 2, 2026 A 97 · 6 violations
#20 · Proper cooling time & temperatures −1.5
Corrected during inspection
3-501.14(B) Quickly cool TCS foods that are prepared from room temperature ingredients. Food must be to 41F within 4 hours. -P. Pupusas measured 65F at beginning of inspection and still measured 61F an hour later. Pupusas were stacked on top of each other causing them to cool slowly. CDI - PIC spread out the pupusas so they would cool quicker. For more information, please visit: www.meckncgov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Cooling Food Safely https://www.youtube.com/watch?v=P6x8b1ZVOxU .
#21 · Proper hot holding temperatures
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P Rice and beans in hot holding measured 120F. TCS foods in hot holding shall measure at least 135F. CDI - PIC discarded rice and beans. 0 pts. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#33 · Proper cooling methods used; adequate equipment for temperature control
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf 2 pans of pupusas in drawer cooler under grill measured 55-60F. PIC stated the pupusas were prepared 1 hour ago. Also, bus tub of pupusas in walk-in cooler measured 65F and PIC stated they were just finished being prepared 10 minutes before inspection began. Use walk-in cooler to cool TCS foods after preparation. Do not place TCS foods above 41F in coolers on line. Also, spread out cooling TCS foods and leave them loosely covered or uncovered. CDI - PIC moved pupusas from drawer cooler to walk-in cooler and he removed covers from bus tubs and spreader out the pupusas so they would cool quicker. 0 pts. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
Repeat violation
4-501.11 Maintain equipment in good repair. Replace torn gaskets on upright freezer doors and raw chicken cooler doors. Replace handle on hot hold unit that is torn off. Also, replace shelves in raw chicken cooler and replace shelf above 3-compartment sink that is chipping pint. REPEAT
#51 · Plumbing installed; proper backflow devices −1
Follow-up verification required
5-202.14 Prevent backflow or back siphonage prevention devices installed shall meet American Society of Sanitary Engineering standards. -P Mop sink faucet does not have backflow preventer. VR - Verification required within 3 days that establishment installs vacuum breakers on both spigots in mop sink.
#55 · Physical facilities installed, maintained & clean
6-101.11/6-201.11 Floors, walls and ceilings shall be designed, constructed, and installed so they are smooth and easily cleanable. Floors shall be non-absorbent in areas subject to moisture. Grout between floor tiles is low in front of 3-compartment sink. 0 pts.

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Nov 5, 2025 A 97 · 6 violations
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Food processor blades had visible food debris on them and were stored as clean. Food-contact surfaces of equipment and utensils shall be cleaned to sight and touch. CDI - PIC washed blades in dish machine. 0 pts. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Red salsas in front upright cooler measured 49-62F. PIC states these are salsas they put at tables for customers. TCS foods must be 41F or less in cold holding. CDI - PIC discarded salsas. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it has not been labeled, or if the label is incorrect. -P The PIC should train and assign staff to monitor date marking to prevent the use of food products that are no longer in compliance with 3-501.17 (A), (B), or (C) Red salsas in upright cooler at front were missing prep date labels. TCS RTE foods must be labeled with prep date, and must be used or discarded within 7 days of preparation. CDI - PIC discarded salsas. 0 pts For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#38 · Insects & rodents not present; no unauthorized animals −1
6-501.111 Keep the premises free of insects, rodents, and other pests. 2 dead roaches and 1 live roach observed during inspection. PIC had invoice from pest control from last week. Maintain premises free of pests.
#43 · In-use utensils: properly stored −0.5
3-304.12 (F) Containers of water used for storing in-use utensils must be maintained at a temperature of at least 135 F and cleaned at least every 24 hours or when container has accumulated soil or residue. Utensils on line stored in 90F water. Utensils may only be stored in water if the water is maintained above 135F.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Replace torn gasket on upright freezer and on doors of sandwich cooler. Replace rusted shelves in raw chicken cooler. 0 pts.

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Jul 14, 2025 A 97.5 · 5 violations
#20 · Proper cooling time & temperatures −1.5
Corrected during inspection
3-501.14(B) Quickly cool TCS foods that are prepared from room temperature ingredients. Food must be to 41F within 4 hours. -P. Cole slaw prepared at 9AM still measured 54F at 11AM. Cut cabbage in vinegar also measured 52F at 11AM and was prepared at 9AM. Both the cabbage in vinegar and the cole slaw were in bus tubs with lids on them cooling down. Establishment needs to prepare less cabbage at a time or acquire more sheet pans so it can be spread out to cool properly. CDI - PIC put ice in cabbage in vinegar and moved the cole slaw to smaller pans and placed them in freezer to continue cooling. For more information, please visit: www.meckncgov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Cooling Food Safely https://www.youtube.com/watch?v=P6x8b1ZVOxU .
#33 · Proper cooling methods used; adequate equipment for temperature control
Corrected during inspection
3-501.15 Cooling Methods (Pf) Pupusas, cole slaw and cabbage were cooling in bus tubs with lids on containers. Use shallow pans and leave cooling TCS foods loosely covered or uncovered. Establishment needs to have a better method for cooling cabbage and cole slaw. CDI - PIC educated on cooling methods and moved cole slaw to shallow pans, took lids off pupusa tubs, and added ice to cut cabbage. 0 pts.
#38 · Insects & rodents not present; no unauthorized animals −1
6-501.111 Controlling Pests (Pf) Flies are present in kitchen. Establishment needs to keep back door free of trash to prevent attracting flies. Establishment has pest control visits already in place.
#45 · Single-use & single-service articles: properly stored & used
4-903.11 (A) and (C) Equipment, Utensils, Linens and Single-Service and Single-Use Articles - Storing (C) Boxes of disposable items stored on floor of storage building outside. Store single-use and single-service at least 6 inches off the floor. 0 pts.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Torn gaskets present on most freezer units in kitchen. Replace all damaged gaskets. 0 pts.

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Apr 1, 2025 A 98 · 4 violations
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting −1
Corrected during inspection
2-102.11 (C ) (2), (3), (17) The Person in charge shall demonstrate knowledge of foodborne disease prevention, application of HACCP principles, and the requirements of this code by (A) Complying with the Food Code by having no violations of Priority Items during the current inspection, (B) Being a certified food protection manager, or (C) by responding correctly to the inspector's questions related to employee health process and procedures. -Pf. Observed employees without knowledge of food borne illnesses. CDI. PIC was provided another paper copy and also education provided.
#36 · Thermometers provided & accurate
Corrected during inspection
4-302.12 Provide an accessible thermometer for use. Provide a thin probe thermometer for accurate measure of thin foods.-Pf . Observed no working thermometer during inspection. CDI. PIC provided one from the back and had batteries put on them.
#39 · Contamination prevented during food preparation, storage & display −1
Corrected during inspection
3-307.11 Protect food from contamination sources not specifically noted by the code. Observed food stuffs stored in unit outside without covering the unit. CDI. PIC covered the unit
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed opened dumpster outside.

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Nov 18, 2024 A 97 · 5 violations
#15 · Food separated & protected
Corrected during inspection
3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P. Observed raw chicken stored directly by produce. CDI. PIC removed the chicken. For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed beef, chicken CH In drawer, cabbage and slaw in prep unit at temperatures above 41F. CDI. PIC voluntarily discarded. Repeat For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#48 · Warewashing facilities: installed, maintained & used; test strips
Corrected during inspection
4-501.18 Maintain wash, rinse, and sanitize solutions clean. Observed build up in wash solution. CDI. PIC replaced.
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.114 Drains in dumpsters and waste containers shall have drain plugs in place. Observed one of the dumpsters missing a drain plug.
#55 · Physical facilities installed, maintained & clean
Repeat violation
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed CLEANING needed on floors under cooking equipment and cold holding units. Repeat ***improvment from last time.

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Sep 3, 2024 A 97 · 6 violations
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed beef CH In drawer at temperatures above 41F. CDI. PIC voluntarily discarded. Repeat For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#39 · Contamination prevented during food preparation, storage & display
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed boxes of food directly on the floor in the WI.
#41 · Wiping cloths: properly used & stored
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. OBSERVED in use wet wiping cloths stored directly on prep tables.
#45 · Single-use & single-service articles: properly stored & used
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed single use boxes, and To go dishes stored directly on the floor.
#49 · Non-food contact surfaces clean
Repeat violation
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed build up on top of dish machine. ****IMPROVEMENT FROM LAST TIME
#55 · Physical facilities installed, maintained & clean
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed CLEANING needed on floors under cooking equipment and cold holding units.

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Apr 22, 2024 A 95.5 · 6 violations
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed one of the WI with everything in it completely out of temperature. CDI. PIC got the unit repaired. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#44 · Utensils, equipment & linens: properly stored, dried & handled −1
Repeat violation
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed wet stacking with rubber bowls and containers stored as clean. Repeat
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-502.11(A) Maintain utensils in good repair. Observed one of the WI in disrepair.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
Corrected during inspection
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf. Observed no test kit in the facility during inspection. CDI. PIC ordered new ones. 4-501.18 Maintain wash, rinse, and sanitize solutions clean. Observed uncleaned wash solution during active ware washing. CDI. PIC replaced.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed build up on shelves in WI.
#56 · Meets ventilation & lighting requirements; designated areas used
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employees food stored directly by customer food. CDI. PIC removed. CDI. PIC removed.

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Nov 28, 2023 A 92 · 8 violations
#15 · Food separated & protected −3
Repeat violation
3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P- Observed liquid eggs stored over platanos in RIC under prep unit. -CDI- PIC corrected storage order. **REPEAT** -3- 3-302.11(A)(8) Separate unwashed produce from ready-to-eat foods. Observed unwashed lettuce stored over mozzarella cheese and RTE pupusas under unwashed peppers in outdoor WIC. -CDI- PIC corrected storage order. For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf.- Observed food debris on dishes stored as clean. -CDI- PIC moved items to dishpit to be W/R/S. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 . 4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed buildup in ice machine. Increased and more thorough cleaning frequency recommended. -0-
#19 · Proper reheating procedures for hot holding
Corrected during inspection
3-403.11 (A),(D) Reheat all TCS foods to 165F within 2 hours if food is to be hot held until service. -P- Observed food employee reheat beans and rice in microwave for hot holding to 115F. -CDI- EHS educated PIC about proper reheating temperatures and food employee reheated food to 178F. -0-
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P- Observed items in RIC under prep unit above 41F. Refer to temperature chart. Per PIC, facility has had problems with this unit in the past. Observed ambient air of unit at 41F. -CDI- PIC voluntarily discarded items. **REPEAT** -3- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition −1.5
Corrected during inspectionRepeat violation
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf-/3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P- Observed pupusas in outdoor WIC dated 11/21 (discard 11/27). Observed cheese sauce in stand alone RIC dated 11/20 (discard 11/26). Observed guacamole with tomatoes and half and half in stand alone RIC with no date. Observed no date on frozen chicken in reach-in freezer. Observed no date on horchata in drink dispenser. Observed cut melons in display freezer with no date. Per PIC, guacamole, half and half, cut melons and horchata were prepared yesterday and frozen chicken was prepared (11/26). -CDI- PIC voluntarily discarded expired items and properly date marked other items. **REPEAT** -1.5- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#39 · Contamination prevented during food preparation, storage & display
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed bananas in boxes on the ground in outdoor WIC. -0-
#44 · Utensils, equipment & linens: properly stored, dried & handled −0.5
Repeat violation
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed wet stacking with metal bowls and containers stored as clean. **REPEAT** -0.5-
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. Observed leak at back handwashing sink. -0-

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Aug 9, 2023 A 96.5 · 8 violations
#8 · Hands clean & properly washed
Corrected during inspection
2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P- Observed food employee drop an item on the floor and pick it up without washing hands. -CDI- EHS told PIC what was observed and PIC instructed food employee to wash hands and food employee properly washed hands. -0-
#15 · Food separated & protected −1.5
Corrected during inspection
3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P- Observed raw shrimp stored over RTE salsa and raw chicken over cut cabbage (revuelto) in stand alone RIC. Observed raw shrimp over bananas in stand alone RIC in back. Observed bread stored under unwashed lettuce in outdoor WIC. -CDI- PIC corrected storage order. -1.5- For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#20 · Proper cooling time & temperatures
Corrected during inspection
3-501.14(B) Quickly cool TCS foods that are prepared from room temperature ingredients. Food must be to 41F within 4 hours. -P.- Observed lettuce cut yesterday in WIC between 43-45F. -CDI- PIC voluntarily discarded lettuce. -0- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Cooling Food Safely https://www.youtube.com/watch?v=P6x8b1ZVOxU .
#22 · Proper cold holding temperatures −1.5
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P- Observed housemade tomatillo salsa, curtido and repollo (cut cabbage), coleslaw and yuca in RIC under prep unit above 41F. Observed raw beef round and raw chicken in cold drawers above 41F. Observed raw chicken in indoor WIC above 41F. Observed raw chicken and raw beef in outdoor cool above 41F. Ambient temperature of outdoor WIC 41F. Refer to temperature chart. -CDI- PIC discarded over all items in RIC under prep unit. PIC moved chicken in indoor WIC to blast chiller to rapidly cool as chicken had just been prepared today. PIC discarded of raw beef round in cold drawer as it was above 45F and moved raw chicken in cold drawer to freezer to rapidly cool. PIC moved items from outdoor WIC to blast chiller to have items rapidly cool. **3DAY VERIFICATION REQUIRED** -1.5- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf-/3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P- Observed cut lettuce, mozzarella cheese, pico de gallo, cut cabbage and cole slaw in prep unit with no dates. Per PIC, these items had been prepared 8/7/23 and were dated in WIC but date was not transferred to prep unit. Observed chicken tacos in RIC under prep unit dated 7/31. Observed black beans and cheese sauce in RIC # 1 with no date. Observed housemade red salsa RIC # 1 dated 7/31. Per PIC, red salsa was prepared 8/7/23. -CDI- PIC discarded of chicken dated 7/31 and PIC properly date marked remaining items. EHS educated PIC on carrying date marks from WIC to prep unit. -0- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#33 · Proper cooling methods used; adequate equipment for temperature control
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf- Observed cut lettuce in WIC prepared yesterday cooling, stacked high with tight fitting lid. Observed raw marinated chicken in WIC prepared today, cooling with tightly fitting lid, stacked high. -CDI- EHS educated PIC on proper cooling methods and PIC placed marinated chicken in blast chiller. PIC discarded of cut lettuce as it was prepared yesterday. -0- For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU .
#44 · Utensils, equipment & linens: properly stored, dried & handled
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed wet stacking with metal bowls and containers stored as clean. -0-
#55 · Physical facilities installed, maintained & clean −0.5
Repeat violation
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed damage floor tiles near indoor WIC. **REPEAT** -0.5-

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Apr 17, 2023 A 98 · 4 violations
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P. Observed sanitizer used to sanitizer at 400ppm chlorine plus. CDI. PIC diluted the locution. For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.110 Keep waste stored in receptacles so waste is inaccessible to insects and rodents. Observed open dumpster in the facility during inspection.
#55 · Physical facilities installed, maintained & clean
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed damage ceiling in the facility during inspection.
#56 · Meets ventilation & lighting requirements; designated areas used −0.5
Repeat violation
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employees food stored directly by customer food. CDI. PIC removed. CDI. PIC removed. Repeat.

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Feb 21, 2023 A 98.5 · 4 violations
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed cabbage, Lettuce in prep unit at temperatures above 41F. CDI. PIC had placed more in the container than the size of the container and quantity was reduced to the WI.
#39 · Contamination prevented during food preparation, storage & display
Corrected during inspection
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed box of food stored directly on the floor in the WI cooler. CDI. PIC removed.
#55 · Physical facilities installed, maintained & clean
Corrected during inspection
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed water leaks on the floors in the WI coolers and needs to be cleaned.
#56 · Meets ventilation & lighting requirements; designated areas used
Corrected during inspection
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employees keys on table. CDI. PIC removed. Repeat.

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Oct 27, 2022 A 98.5 · 2 violations
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed cabbage in RI at temperatures above 41F. CDI. PIC voluntarily discarded.
#48 · Warewashing facilities: installed, maintained & used; test strips
Corrected during inspection
4-303.11 (A) (B) Cleaning agents and chemical sanitizers that are used to clean and sanitize equipment and utensils shall be provided and available for use during all hours of operation.-Pf. Observed no sanitizer at dish machine during inspection. CDI. PIC provided one.

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Aug 24, 2022 A 98 · 4 violations
#2 · Certified Food Protection Manager −1
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. For more information on becoming a certified food protection manager please visit: http://meck.co/FoodSafety. Observed no CFPM in the facility at the time of inspection.
#39 · Contamination prevented during food preparation, storage & display
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed container of food stored directly on the floor in the WI cooler.
#55 · Physical facilities installed, maintained & clean −0.5
Repeat violation
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed damaged ceiling. Needs to be repaired. Repeat.
#56 · Meets ventilation & lighting requirements; designated areas used −0.5
Repeat violation
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employees phone on table. CDI. PIC removed. Repeat.

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May 24, 2022 A 97 · 3 violations
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ . Observed cabbage,slaw, cold holding at temperatures above 41F. CDI. PIC voluntarily discarded. REPEAT.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris. 4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed build up on shelves. Needs to be cleaned.
#56 · Meets ventilation & lighting requirements; designated areas used
Corrected during inspection
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employees phone on table. CDI. PIC removed.

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Feb 24, 2022 A 97.5 · 5 violations
#2 · Certified Food Protection Manager −1
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. For more information on becoming a certified food protection manager please visit: http://meck.co/FoodSafety. Observed no CFPM in the facility at the time of inspection.
#8 · Hands clean & properly washed
2-301.12 (A),(B) Wash hands for at least 20 seconds. Follow the cleaning procedure to adequately wash your hands. Use warm water, soap, scrub 10 to 15 seconds, rinse, and immediately follow the cleaning procedure with thorough hand drying method (ex. Disposable Paper Towel). -P. Observed PIC wash hands and turn the water off with bare hands. CDI. Hands rewashed.
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ . Observed slaw, and cabbage cold holding at temperatures above 41F. CDI. PIC voluntarily discarded.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris. 4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed build up on RI doors. Needs to be cleaned.
#55 · Physical facilities installed, maintained & clean
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed damaged floors at door to WI cooler. Needs to be repaired.

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Oct 20, 2021 A 96 · 4 violations
#5 · Procedures for responding to vomiting & diarrheal events
Corrected during inspection
2-501.11 Clean-up of Vomiting and Diarrheal Event. Observed no written plan for Vomiting and Diarrheal event. CDI. Provided PIC with one.
#23 · Proper date marking & disposition −3
Corrected during inspectionRepeat violation
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf. Observed open containers of milk in the WI without dates. CDI. PIC date marked.
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf. Observed sanitizer in spray bottle without a label. CDI. PIC labelled. 7-201.11 Store toxic materials to avoid contamination. -P. Observed multiple containers of sanitizer stored on prep table. CDI. PIC removed.
#38 · Insects & rodents not present; no unauthorized animals
6-202.15 Protect outer openings of establishment from insect or rodent entry. Observed some flies around the kitchen area.

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Sep 2, 2021 A 94 · 7 violations
#8 · Handwashing sinks, supplied and accessible
Corrected during inspection
5-205.11 Maintain access to handsinks. Handsinks may only be used for handwashing.-Pf. Observed grease trap stored directly infront of the hand sink. CDI. PIC removed
#20 · Proper cold holding temperatures −3
Follow-up verification required
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed rice, chicken, beef in RI cold holding at temperatures above 41F. CDI. PIC voluntarily discarded. REPEAT. Unit will be checked within 10days for repairs
#21 · Proper date marking and disposition −1.5
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf. Observed milk in RI and WI without date marks. CDI. PIC date marked.
#31 · Proper cooling methods used; adequate equipment for temperature control −1
Corrected during inspectionRepeat violation
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf. Observed chicken, slaw, tightly covered inside the walk-in cooler. CDI: training and education provided; PIC indicated that they were made not long ago. REPEAT.
#36 · Insects and rodents not present; no unauthorized animals
6-202.15 Protect outer openings of establishment from insect or rodent entry. Observed multiple flies in the kitchen during inspection.
#39 · Wiping cloths: properly used and stored
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. Observed multiple in use wet wiping cloths stored directly on prep tables. CDI. PIC removed.
#52 · Garbage and refuse properly disposed; facilities maintained −0.5
Repeat violation
5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. Observed numerous amounts of trash inside and outside of the dumpster enclosure. Areas needs much attention.

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May 24, 2021 A 90 · 13 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties
2-103.11(A-L) PIC shall ensure rules in the code for food safety and handling are met. Observed PIC with in adequate knowledge of cooking temperatures. Observed violations including cold holding, handwashing, date marking, cooling temperatures,etc. Little to no oversight over kitchen operation.
#4 · Proper eating, tasting, drinking, or tobacco use
Corrected during inspection
2-401.11 Cover and store employee drinks to prevent contamination of food or utensils. Observed employee electrolyte drink solution stored on prep table. CDI: drink was relocated to designated area.
#13 · Food separated and protected −1.5
Corrected during inspection
3-304.15(A) Discard gloves after a task is complete or any time they are damaged or soiled. -P. Observed employee not changing gloves after several tasks including cracking raw eggs, touching handle surfaces, and clean dishes. CDI: PIC was informed; education and training was provided, and gloves were discarded and hands were washed. 3-302.11(A) Separate raw animal foods from ready-to-eat foods. -P. Observed shell eggs stored above onions inside outdoor walk-in cooler. CDI: storage order corrected. 3-304.11 Food shall only contact surfaces of properly cleaned and sanitized equipment and utensils. -P. Observed a container inside walk-in cooler stored directly on top of an open container of fried chicken. CDI: fried chicken was discarded.
#18 · Proper cooling time and temperatures −3
Corrected during inspectionRepeat violation
Repeat: 3-501.14(A) Quickly cool cooked foods within 2 hours from 135F to 70F; and within a total of 6 hours from 135F to 41F. -P. Observed cooked chicken at 47F in center of product that had cooled from yesterday in large plastic container. CDI: chicken was discarded. Observed chicken soup and chicken tacos cooling from yesterday inside walk-in cooler. Products were between 43F - 45F. CDI: products voluntarily discarded. EHS will conduct a compliance visit within 10 days to determine if risk control plan needs to be implemented or permit action needs to be taken.
#20 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed inside bottom of prep cooler cheese sauce at 49F, slaw at 48F, Caesar dressing at 42F, and chicken at 47F. CDI: these items were voluntarily discarded. Observed door to cooler not closing properly. Service call will be placed. Items in top of cooler were in compliance with temperatures. Observed green and red sauce in cups sitting on counter at 64F. CDI: sauce was discarded due to date marking issues. EHS will conduct return visit in 10 days to ensure cooler has been repaired and temperatures are maintained.
#21 · Proper date marking and disposition −1.5
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P. Observed items inside WIC including red salsa, salsa royal, green salsa, and slaw that had expired past 7 days. CDI: these items were discarded.
#26 · Toxic substances properly identified, stored, and used −1
Corrected during inspection
7-207.11 Store labeled, employee medications to prevent contamination. -P. Observed employee medicine stored on dry storage shelf with restaurant food items. CDI: removed and stored in a designated area. 7-201.11 Store toxic materials to avoid contamination. -P. Observed WD-40 stored on shelf with dry goods. CDI: relocated to designated chemical area.
#31 · Proper cooling methods used; adequate equipment for temperature control −1
Corrected during inspectionRepeat violation
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf. Observed cooked chicken, tacos, and chicken soup that had cooled in large portions and covered inside the walk-in cooler. CDI: training and education provided; items were discarded due to temperature abuse. Cooling posters and logs were given out.
#34 · Thermometers provided and accurate
4-204.112 Provide and position correctly an air thermometer in cold/hot holding equipment. Observed thermometers missing from walk-in coolers and prep cooler on cook line.
#35 · Food properly labeled: original container
3-302.12 Label all working containers of food (oils, spices, salts) except food that is easy to identify such as dry pasta. Observed some dry good containers not labeled.
#37 · Contamination prevented during food preparation, storage and display
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed a container of lettuce stored on the floor inside walk-in cooler. Observed a bin of flour stored on the floor of kitchen.
#41 · In-use utensils: properly stored
3-304.12 Store in-use utensils in a clean, dry place, in food with handles out, in 135F or greater water or in running water which quickly moves food particles to the drain. Observed utensils stored in water at 83F.
#52 · Garbage and refuse properly disposed; facilities maintained −0.5
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed trash overflowing to the point were the lids are left open. 5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. Observed numerous amounts of trash inside and outside of the dumpster enclosure. Areas needs much attention.

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Jan 28, 2021 A 96 · 6 violations
#8 · Handwashing sinks, supplied and accessible −2
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed back hand sink with no paper towels. CDI-PIC provided paper towels 5-205.11 Maintain access to handsinks. Handsinks may only be used for handwashing.-Pf Observed wall drying rack where pots and pans hang, blocking access to handsink. Pots and pans are blocking the sink. CDI-PIC moved pots and pans on the drying rack next to sink, out of the way of the sink.
#18 · Proper cooling time and temperatures −1.5
Repeat violationFollow-up verification required
3-501.14(A) Quickly cool cooked foods within 2 hours from 135F to 70F; and within a total of 6 hours from 135F to 41F. -P Observed chicken with a date from 1/27 at 43F. PIC said they made it yesterday. Chicken was in a large portion and covered with condensation on the top. EHS noticed a loot of food items (beans, refried beans, salsa, beans and rice) are all in large portions. PIC voluntarily discarded chicken. VR REQUIRED 2/7/2021. REPEAT
#31 · Proper cooling methods used; adequate equipment for temperature control −0.5
Repeat violationFollow-up verification required
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed chicken with a date from 1/27 at 43F. PIC said they made it yesterday. Chicken was in a large portion and covered with condensation on the top. EHS noticed a loot of food items (beans, refried beans, salsa, beans and rice) are all in large portions. PIC voluntarily discarded chicken. VR REQUIRED 2/7/2021 PIC did not sign due to Covid protocols.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
4-501.11 Maintain equipment in good repair. Observed WIC with metal starting to erode.
#47 · Non-food-contact surfaces clean
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed grease dripping off the oven hood and onto the floor. Needs to be cleaned. *Kitchen is clean, hood is clean except the edges that are catching moisture.
#53 · Physical facilities installed, maintained and clean
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed areas of low grout throughout kitchen area.

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Sep 10, 2020 A 96.5 · 5 violations
#20 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed 2 large bins on salsa and 2 large metal pans of rice made 9/9/20 holding above 41F. Observed chicken in the cold drawer holding above 41F. CDI- Items discarded.
#31 · Proper cooling methods used; adequate equipment for temperature control
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed slaw and cabbage over stacked in the prep top. Observed rice and salsa in large bins in the walk in cooler. CDI- Rice and salsa was discarded. Cabbage and slaw was halved in smaller containers.
#35 · Food properly labeled: original container −1
Corrected during inspectionRepeat violation
3-302.12 Label all working containers of food (oils, spices, salts) except food that is easy to identify such as dry pasta. Observed spices and sugar bins without a label. CDI- Items labeled.
#36 · Insects and rodents not present; no unauthorized animals
6-501.111 Keep the premises free of insects, rodents, and other pests. Observed flies in kitchen area.
#37 · Contamination prevented during food preparation, storage and display −1
Corrected during inspection
3-307.11 Miscellaneous Sources of Contamination - C Observed fly land cabbage during prep. CDI- Portion of caggabe discarded. fresh cut cabbage was covered with plastic wrap until prep was complete.

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Mar 16, 2020 A 95 · 7 violations
#6 · Hands clean and properly washed −2
Corrected during inspectionRepeat violation
Repeat: 2-301.12. Follow the cleaning procedure to adequately wash your hands. Use warm water, soap, scrub 15 secs, rinse, and dry without recontaminating hands. -P. Observe employee touching facuet handles after washing hands. CDI: intervened; education provided on proper handwashing; hands properly washed.
#18 · Proper cooling time and temperatures
Corrected during inspection
General Comment: 3-501.14(A) Quickly cool cooked foods within 2 hours from 135F to 70F; and within a total of 6 hours from 135F to 41F. -P. Observed one container of queso that had been cooled from last night inside bottom of prep cooler at 46F. CDI: product voluntarily discarded.
#21 · Proper date marking and disposition −1.5
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P. Observed a pan of cheese pupusas and cheese and bean pupusas inside cold hold drawer that has expired past 7 days. Observed a container of pinto beans inside walk-in cooler that has expired past 7 days. CDI: discarded. Observed a pan of pinto beans without date inside walk-in cooler and a squeeze botttle of ranch dressing without date inside botttom of prep cooler. CDI: ranch was dated and pinto beans were discarded due to uncertainty as to when it was made. 3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf
#35 · Food properly labeled: original container
General Comment: 3-302.12 Label all working containers of food (oils, spices, salts) except food that is easy to identify such as dry pasta. Observed no labels on squeeze bottles and some dry goods in the kitchen.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used −1
Repeat violation
Repeat: 4-501.11 Maintain equipment in good repair. Observed rusted shelving inside walk-in cooler. Observed heavily damaged dish racks. 4-501.12 Resurface or replace cutting surfaces that can no longer be effectively cleaned and sanitized. Observed deeply gouged cutting boards.
#46 · Warewashing facilities: installed, maintained and used; test strips
Corrected during inspection
General Comment: 4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf. Bleach test strips could not be located. CDI: gave facility some strips until they can order more.
#53 · Physical facilities installed, maintained and clean −0.5
Repeat violation
Repeat: 6-201.11 Floors, walls and ceilings shall be designed, constructed, and installed so they are smooth and easily cleanable. Observed some areas inside kitchen were floor needs to be regrouted.

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May 23, 2019 A 95 · 9 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties −2
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. Observed PIC during time of inspection with no food protection manager certification.
#6 · Hands clean and properly washed −2
Corrected during inspection
2-301.14 Wash hands after activities that contaminate them. -P. Observed food employee go outside to outside walk in cooler, come back inside and go back to prepping food. CDI, employee was educated on when to wash hands by PIC, employee properly washed hands.
#13 · Food separated and protected
Corrected during inspection
3-302.11(A) Separate unwashed produce from ready-to-eat foods. -P. Observed unwashed lettuce in bags stored over RTE cut vegetables located in outside walk in cooler. CDI, unwashed bags of lettuce was moved to under RTE vegetables by food employees.
#20 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed several TCS foods cold holding above 41F. Per State Memo first inspection of 2019 for facility no points to be taken for TCS foods found between 42-45F. CDI, educated facility on the new cold holding requirement, facility understands expectation for henceforth of all TCS foods to be kept at or below 41F.
#31 · Proper cooling methods used; adequate equipment for temperature control −0.5
Repeat violation
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf. Observed deep bucket of beans covered cooling in walk in cooler. CDI, beans were placed on a shallow pan and left uncovered to allow cold air to flow through food. REPEAT
#39 · Wiping cloths: properly used and stored
3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. Observed in use wiping clothes held in warm water inside buckets throughout facility without sanitizer.
#41 · In-use utensils: properly stored
3-304.12 Store in-use utensils in a clean, dry place, in food with handles out, in 135F or greater water or in running water which quickly moves food particles to the drain. Observed in use utensils on stove top holding in water temping at 125F.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
4-501.12 Cutting Surfaces - C. Observed cutting boards on prep line with minor scoring. Advised PIC to resurface or replace cutting boards.
#53 · Physical facilities installed, maintained and clean −0.5
Repeat violation
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed patches of low grout throughout kitchen. REPEAT. Observed damaged floor tiles in front of indoor walk in cooler.

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Dec 27, 2018 A 95.5 · 6 violations
#4 · Proper eating, tasting, drinking, or tobacco use −1
Corrected during inspection
2-401.11 Cover and store employee drinks to prevent contamination of food or utensils. - Observed an employee drink stored on a cutting board on the cook line and another drink stored on the dry storage shelf on the cook line. CDI - drinks were removed.
#16 · Proper cooking time and temperatures −1.5
Corrected during inspection
3-401.11 Cook raw animal foods to required temperatures. Do not interrupt the cooking process without approved procedures. -P- Observed an employee cooking raw chicken and taking them off the grill at 153F. CDI - explained that a minimum final cook temperature of 165F needs to be met before the cooking process is done. CDI - chicken was placed back on the grill and reached 170F.
#31 · Proper cooling methods used; adequate equipment for temperature control
Corrected during inspection
General comment 3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf - Observed chicken tacos cooling while covered in the walk in cooler. CDI - explained proper cooling methods; tacos were uncovered to facilitate cooling.
#42 · Utensils, equipment and linens: properly stored, dried and handled −1
Repeat violation
Repeat violations 4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. - Observed containers, bowls and tubs stacked wet.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used −1
Repeat violation
Repeat violation 4-501.11 Maintain equipment in good repair. - Observed a split gasket on the tall reach in freezer in the back, the reach in freezer on the cook line and both doors on the prep unit on the cook line; replace gaskets. Points were not escalated due to some gaskets were replaced since the last inspection.
#53 · Physical facilities installed, maintained and clean
General comment 6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. - Observed patches of low grout throughout the kitchen.

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Jul 23, 2018 A 97.5 · 4 violations
#26 · Toxic substances properly identified, stored, and used −1
Corrected during inspection
7-201.11 Store toxic materials to avoid contamination. -P - Observed 2 bottles of cleaners stored with plantains. CDI -bottles were removed and placed with the chemicals.
#42 · Utensils, equipment and linens: properly stored, dried and handled −0.5
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. - Observed containers and tubs stacked wet.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used −1
Repeat violation
Repeat violation 4-501.11 Maintain equipment in good repair. - Observed split gaskets on the right door of the small freezer on the cook line, the left door of the reach in freezer by the hot box, the right door of the reach in freezer in the back and the outside walk in cooler. Replace gaskets.
#47 · Non-food-contact surfaces clean
General comment 4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. - Observed cleaning needed on the walk in cooler shelves.

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May 14, 2018 A 96.5 · 5 violations
#26 · Toxic substances properly identified, stored, and used −1
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf - Observed a bottle of green cleaner unlabeled. Observed sanitizer stored in a bucket that was labeled "detergent". CDI - all items were labeled correctly.
#37 · Contamination prevented during food preparation, storage and display −2
Corrected during inspectionRepeat violation
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. - Observed boxes of chicken and a container of cole slaw stored on the floor in the walk in cooler. CDI - items were placed on the walk in cooler shelves.
#41 · In-use utensils: properly stored −0.5
Corrected during inspection
3-304.12 Store in-use utensils in a clean, dry place, in food with handles out, in 135F or greater water or in running water which quickly moves food particles to the drain. - Observed the handle of a knife stored in the cole slaw in the prep unit on the cook line. Observed the handle of a spoon down in a container if chicken soup. CDI - items were removed from the food.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
General comment 4-501.11 Maintain equipment in good repair. - Observed split gaskets on both doors of the prep unit on the cook line, the walk in cooler and the right door of the 2 door reach in freezer in the back. Replace gaskets. Observed shelves starting to rust in the walk in cooler. Repair/replace shelves; do not spray paint.
#53 · Physical facilities installed, maintained and clean
General comment 6-201.11 Floors, walls and ceilings shall be designed, constructed, and installed so they are smooth and easily cleanable. - Observed FRP missing on the wall on the right exposing unsealed wood in the mop closet in the hallway. Repair wall so that it is smooth, easy to clean and non-absorbent. 6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. - Observed the baseboard/door frame to the right in the mop closet rotting and falling apart. Repair.

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Mar 2, 2018 A 96 · 3 violations
#19 · Proper hot holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16 (A)(1) Potentially Hazardous Food (Time/Temperature Control for Safety Food), Hot and Cold Holding - P observed rice and chicken stored in warming cabinet <135F. CDI by reheat to 165F. Recommended use of metal pans in place of plastic pans. Observed ambient air temp of 156F in warmer.
#35 · Food properly labeled: original container
3-302.12 Label all working containers of food (oils, spices, salts) except food that is easy to identify such as dry pasta. observed unlabeled dry food containers.
#37 · Contamination prevented during food preparation, storage and display −1
Corrected during inspection
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. observed boxes of raw chicken stored on floor of walk-in cooler. CDI - storing 6 inches above floor.

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Dec 6, 2017 A 95.5 · 5 violations
#4 · Proper eating, tasting, drinking, or tobacco use −1
Corrected during inspection
2-401.11 Cover and store employee drinks to prevent contamination of food or utensils. observed uncovered employee beverage stored on prep cooler on cook line. CDI by discard.
#13 · Food separated and protected −1.5
Corrected during inspection
3-302.11(A) Separate the different types of raw animal foods. -Pf observed raw chicken stored in same pan with raw beef. CDI by storing seperately with chicken below beef.
#19 · Proper hot holding temperatures −1.5
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P observed rice and beans stored in warming cabinet < 135F. CDI by voluntary discard by PIC.
#33 · Approved thawing methods used −0.5
Corrected during inspection
3-501.13 Use approved thawing methods. observed beef thawing on cart off of temperature control. CDI moved to walk-in cooler.
#49 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. observed water leak at handsink in cook line area.

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Sep 7, 2017 A 96 · 5 violations
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf observed dried food debris on utensils stored as clean on the drying rack. CDI by wash, rinse, and sanitize. 4-601.11 (A) Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils - P observed 3 compartment sink to be heavily soiled. Hood filters had been cleaned in sink and utensils were being washed in sink at the same time. CDI by wash, rinse, and sanitize of 3 comp sink.
#26 · Toxic substances properly identified, stored, and used −1
Corrected during inspection
7-201.11 Store toxic materials to avoid contamination. -P observed spray bottle of degreaser stored on drainboard of in-use 3 compartment sink. CDI by moving to chemical storage.
#37 · Contamination prevented during food preparation, storage and display −1
Corrected during inspection
3-305.11 Food Storage-Preventing Contamination from the Premises - observed open bags of dry food on storage rack. CDI moved to sealed containers.
#39 · Wiping cloths: properly used and stored −0.5
3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. observed wet wiping cloths stored on prep tables.
#49 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. observed slow drain of water in cook line handsink. repair.

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Jun 29, 2017 A 96.5 · 4 violations
#31 · Proper cooling methods used; adequate equipment for temperature control −0.5
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed just cut lettuce cooling in flip top unit across from grill. EHS educated on cooling in walk in cooler prior to placing in holding unit. CDI-lettuce taken to walk in cooler to rapidly cool.
#36 · Insects and rodents not present; no unauthorized animals −1
6-501.111 Keep the premises free of insects, rodents, and other pests. Observed sticky pad with roaches in dry storage area. Did not observe any live roaches. PIC provided EHS with a copy of invoice from Pest Extermination from 5/9/17. EHS advised upping the frequency of visits.
#42 · Utensils, equipment and linens: properly stored, dried and handled −1
Repeat violation
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed a small stack of plastic containers stacked while wet. REPEAT 4-903.11 Store cleaned equipment, utensils, linens and packages in a clean, dry location and at least 6 inches off the floor. Observed employee prepping raw chicken on prep table above a container of cleaned and sanitized lids.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used −1
Repeat violation
4-501.11 Maintain equipment in good repair. Observed torn gaskets on the 2 door under counter reach in cooler on the cookline. 4-502.11(A) Maintain utensils in good repair. Observed cracked plastic food containers. Replace as needed. REPEAT.

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Mar 22, 2017 A 91.5 · 18 violations
#2 · Management and food employee knowledge, and conditional employee; responsibilities and reporting. −1.5
Follow-up verification required
2-201.11(A) Ensure food employees understand when to report illnesses, symptoms and exposure.-P 2-103.11(M) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF PIC was unable to identify the employee health policy even when pointed out, PIC referred to an inspection report and was unable to discuss the employee health policy. VR- provide signed copies of employee health policies to ensure understanding.
#6 · Hands clean and properly washed −2
Corrected during inspection
2-301.14 Wash hands after handling soiled equipment or utensils and before food preparation, handling clean equipment and utensils and unwrapped single-use/single-service articles.-P 2-301.14 Wash hands after activities that contaminate them.-P Observed an employee move from handling raw chicken to handling cooked food without washing hands or changing gloves. Employees were also observed working in and out of the walk in coolers and returning to the cook line with proper glove change or hand washing. CDI- by education and redirecting the employee to properly remove gloves before leaving cookline to perform other duties that may contaminate hands and washing hands upon return.
#13 · Food separated and protected
Corrected during inspection
3-302.11(A) Separate the different types of raw animal foods. -P 3-304.15(A) Discard gloves after a task is complete or any time they are damaged or soiled. -P Observed an employee scooping out raw chicken with gloved hands and with the same gloves touch a cooked pupusa. Observed raw beef stored over yucca and other precooked items inside the reach in freezer. CDI- by disposal of the cooked pupusa and moving the raw beef to a bottom shelf below cooked items. Employee removed gloves and washed hands.
#14 · Food-contact surfaces: cleaned and sanitized
Corrected during inspection
4-501.114 Manual and Mechanical Warewashing Equipment, Chemical Sanitization-Temperature, pH, Concentration and Hardness - P Properly wash, rinse and sanitize prior to use. Observed a spatula washed at the 3 comp sink to return to the cook line without sanitizing. CDI- employee was stopped and the spatual was ran through the properly sanitizing dishmachine. Employees educated on proper W/R/S.
#19 · Proper hot holding temperatures −1.5
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P Observed fried chicken stored below 135F (see temp observations chart). CDI by reheating to above 200F.
#20 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 45F or less. -P Observed sliced cheese overstacked in the prep cooler above 45F and shredded cheese not properly cooled stored on the unit to serve above 45F also (see temp observations chart). CDI- by removing the overstacked portion of cheese and the shredded lettuce to cool down inside the walk in cooler. Education provided on fill lines and overstacking.
#21 · Proper date marking and disposition −3
Corrected during inspectionRepeat violation
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf Observed milk opened with the intent to stored for up to 2-3 days with out a date label. Observed a pan of shredded cabbage stored in the walk in cooler missing a date label. PIC stated smaller container may have come from the larger batch. Advised the PIC to label smaller batches to keep track of when they are made since PIC stated he was not certain if the product came from a main batch. CDI by properly date labeling while onsite.
#26 · Toxic substances properly identified, stored, and used
Corrected during inspection
7-201.11 Store toxic materials to avoid contamination. -P Observed glass cleaner stored with paper towels and other cleaner stored with single service items. CDI by removing.
#38 · Personal cleanliness
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed employee on cook line wearing a bracelet.
#41 · In-use utensils: properly stored
3-304.12 Store in-use utensils in a clean, dry place, in food with handles out, in 135F or greater water or in running water which quickly moves food particles to the drain. Provide scoops with handles for dispensing food products. Observed gloved hands being used to dispense several products. Observed scoop handle submerged in flour container.
#42 · Utensils, equipment and linens: properly stored, dried and handled −0.5
Repeat violation
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed a small stack of plastic containers stacked while wet.
#43 · Single-use and single-service articles; properly stored and used
4-903.11 Store cleaned equipment, utensils, linens and packages in a clean, dry location and at least 6 inches off the floor. Observed a box of napkins stored on the floor behind the front register.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
Corrected during inspection
4-501.11 Maintain equipment in good repair. Observed torn gaskets on the 2 door under counter reach in cooler on the cookline. 4-502.11(A) Maintain utensils in good repair. Observed cracked plastic food containers. Replace as needed. 4-101.11 Food contact surfaces shall be made of safe materials. No odor, color or taste can migrate during multi-use. Materials shall be smooth, cleanable, durable and nonabsorbent. Observed flour stored inside trash bags. Advised to provide food grade bags for storage.
#46 · Warewashing facilities: installed, maintained and used; test strips
Corrected during inspection
4-501.19 During manual warewashing, maintain the wash solution at a minimum of 110F or as otherwise allowed by the detergent manufacturers label. Observed spatulas being washed in wash solution at 104F. CDI by instructing to wash in the dishmachine.
#47 · Non-food-contact surfaces clean
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Minor cleaning needed on shelving on the cookline.
#51 · Toilet facilities: properly constructed, supplied and cleaned
5-501.17 Provide a covered waste bin in female restrooms. Observed no covered waste bin in femal restroom.
#52 · Garbage and refuse properly disposed; facilities maintained
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. 5-501.114 Ensure drain plug on dumpsters, waste containers is in place. Observed the dumpster lids open and plug missing. 5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. Observed old pallets/wood stored behind the dumpster.
#54 · Meets ventilation and lighting requirements; designated areas used
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed an employee coat and purse stored with dry food products.

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Nov 28, 2016 A 94 · 4 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties −2
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. No cerified PIC present. Certified PIC arrived at end of inspection.
#8 · Handwashing sinks, supplied and accessible −2
Repeat violation
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf observed 2 handwash sinks without hand towels. CDI by adding hand towels. REPEAT VIOLATION
#21 · Proper date marking and disposition −1.5
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf observed cooked pork in walk-in cooler without date mark. CDI by date mark. 3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P observed tacos in walk-in cooler held past 7 day window for disposition. CDI by voluntary discard by PIC.
#42 · Utensils, equipment and linens: properly stored, dried and handled −0.5
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. observed wet tight stacked pans on the drying rack.

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Sep 12, 2016 A 93 · 7 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties −2
2-101.11 PIC shall be present during all hours of operation.-PF - PIC with certification was not present during the inspection.
#2 · Management and food employee knowledge, and conditional employee; responsibilities and reporting. −1.5
Corrected during inspection
2-103.11(M) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF 2-201.11(A) Ensure food employees understand when to report illnesses, symptoms and exposure.-P 2-201.11(E) Ensure food employees report illnesses, symptoms and exposure.-PF - Employee did not know what the health policy was, nor if one was posted. CDI - a copy of the policy and health poster was left with the employee.
#6 · Hands clean and properly washed −2
Corrected during inspection
2-301.15 Only wash hands in handwashing sink.-PF - Observed an employee rinse hands in the 3 comp sink 3 times. CDI - explained to the employee that handwashing can only be done in the handsink.
#8 · Handwashing sinks, supplied and accessible −1
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf - Observed no paper towels at the handsink on the cook line.
#42 · Utensils, equipment and linens: properly stored, dried and handled −0.5
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. - Observed containers stacked wet under the prep table by the 3 comp sink.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
General comment 4-501.11 Maintain equipment in good repair. - Observed a split gasket on the older prep unit on the cook line. Replace gasket. Observed shelves in the walk in cooler starting to rust. Resurface/replace shelves. Do not spray paint.
#54 · Meets ventilation and lighting requirements; designated areas used
Corrected during inspection
General comment 6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. - Observed an employee's food stored above facility food in the reach in cooler by the hot hold box. CDI - food was moved to the bottom shelf.

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Apr 13, 2016 A 93 · 8 violations
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed dish machine sanitizing at 0 ppm, chlorine sanitizer had run out. CDI- Sanitizer container changed out, dishes re-washed and sanitized.
#18 · Proper cooling time and temperatures −3
Corrected during inspectionRepeat violation
3-501.14(A) Quickly cool cooked foods within 2 hours from 135F to 70F; and within a total of 6 hours from 135F to 45F. -P Observed corn atol, a cooked milk and corn drink, improperly cooled in a deep tub in walk in cooler at 53 degrees that had been cooling since last night, over 6 hrs. CDI- PIC voluntarily disposed of the food. (repeat)
#21 · Proper date marking and disposition −1.5
Corrected during inspection
501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P Observed cole slaw date marked for 8 days ago and salsa that PIC said was mis-dated, with a date over two weeks ago. Date mark required foods are allowed a maximum 7 day shelf life. CDI- Out of date and/ or incorecctly dated food disposed of.
#31 · Proper cooling methods used; adequate equipment for temperature control −1
Corrected during inspectionRepeat violation
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed deep tub of corn atol that was not properly cooled. CDI- Reviewed proper cooling methods with PIC. PIC disposed of the food.
#38 · Personal cleanliness
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed cook wearing a bracelet.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
4-501.11 Maintain equipment in good repair. Observed racks in older prep cooler on cook line that are peeling and showing rust, need replacing.
#49 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. Handsink on cook line has a diconnected pipe with water running into a bucket. Needs repair ASAP.
#53 · Physical facilities installed, maintained and clean
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed wall tile at old take out window missing, needing replacing. Observed a couple ceiling tiles in kitchen peeling and showing cardboard surface. Need replacing soon.

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Jan 26, 2016 A 97.5 · 4 violations
#18 · Proper cooling time and temperatures −1.5
Corrected during inspection
3-501.14(A) Quickly cool cooked foods within 2 hours from 135F to 70F; and within a total of 6 hours from 135F to 45F. -P Observed corn atol, a cooked milk and corn drink, improperly cooled in a deep and covered pan in fridge at 47 degrees that had been cooling since last night, over 6 hrs. CDI- PIC voluntarily disposed of the food.
#26 · Toxic substances properly identified, stored, and used
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf Observed a spray bottle of degreaser that was un-labeled. CDI- Bottle labeled.
#31 · Proper cooling methods used; adequate equipment for temperature control −1
Repeat violation
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed deep and covered pan of corn atol that was not properly cooled. CDI- Reviewed proper cooling methods with PIC. PIC disposed of the food.
#35 · Food properly labeled: original container
3-302.12 Label all working containers of food (oils, spices, salts) except food that is easy to identify such as dry pasta. Observed a couple containers of chicken breading flour not labeled.

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Aug 17, 2015 A 94 · 5 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties −2
Repeat violation
2-102.11 PIC demonstrates knowledge by being a certified food protection manager. Present PIC is not food safe certified.
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations. -P Chlorine sanitizer should be maintained at 50-200 ppm. Observed dish machine not sanitizing, reading 0 ppm on test strip. CDI- Dish machine corrected on site to sanitize properly. Observed all sanitizer buckets reading 0 ppm, worker not adding enough bleach to sanitizer water. CDI- Sanitizer remade to proper strength.
#18 · Proper cooling time and temperatures −1.5
Corrected during inspection
3-501.14(B) Quickly cool TCS foods that are prepared from room temperature ingredients. Food must be to 45F within 4 hours. -P Observed cole slaw made approx. 4 hrs earlier at 53 degrees, had been placed on make table to cool after prepping. Make table is for cold holding and should not be used to cool foods. CDI- Cole slaw voluntarily disposed of by PIC.
#31 · Proper cooling methods used; adequate equipment for temperature control
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf Observed cole slaw improperly cooling in make table. CDI- Reviewed proper cooling methods with PIC. Cole slaw disposed of.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used −1
Repeat violation
5 4-501.11 Maintain equipment in good repair. Observed rusty storage racks in prep coolers, racks next to cook line handwash sink, and racks above 3 comp sink that are peeling and rusty. Racks need replacing or re-coating.

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Mar 16, 2015 A 96 · 7 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties −2
2-102.11 PIC demonstrates knowledge by being a certified food protection manager. Certified PIC was not present till end of inspection.
#26 · Toxic substances properly identified, stored, and used −1
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf Observed un-labeled spray bottle of filter cleaner in chemical storage area. CDI- Bottle lableled.
#37 · Contamination prevented during food preparation, storage and display
Corrected during inspection
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed tub of chips stored on floor of kitchen. CDI- Food stored of the floor.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
Repeat violation
5 4-501.11 Maintain equipment in good repair. Observed rusty storage rack in prep coolers and storage rack next to cook line handwash sink, peeling and rusty. Racks need replacing or re-coating.
#46 · Warewashing facilities: installed, maintained and used; test strips −0.5
Follow-up verification required
4-501.15 Maintain ware washing machine to properly work. Observed dish machine not working, facility is using 3 comp sink for dishes. Facility serves 50+ seats with multi wash dishes, and is required to have a working dishmachine. Will follow up in 10 days that machine is working.
#53 · Physical facilities installed, maintained and clean
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Floor tile at entrance to walk in cooler is loose, needs fastening to floor.
#54 · Meets ventilation and lighting requirements; designated areas used −0.5
Repeat violation
4-202.18 Ventilation Hood Systems, Filters - C Maintain hood filters. Observed missing hood filters above stove. Need replacing

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Nov 18, 2014 A 94.5 · 9 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties
Corrected during inspection
2-103.11 (A)-(L)Person-In-Charge-Duties - PF PIC knowingly placed TCS foods, baked and fried chicken, and rice and beans in a non working hot holding cabinet and hot held the foods over 3 hrs btw. 85-126 degrees. It is the PIC's responsibility to ensure foods are properly hot held at 135 min, if unit is not working, alternative methods for hot holding must by used. CDI- PIC informed of his duties, reheated all foods to 165 in oven and will hot hold all foods at 135 min in oven until hot hold unit is repaired.
#8 · Handwashing sinks, supplied and accessible −1
Corrected during inspectionRepeat violation
6-301.14 Post a handwash sign at each handsink. No handwash sign at bar and cook line handsinks.
#9 · Food obtained from approved source
Corrected during inspection
3-201.11 Use food from approved sources only.-P Observed no invoices for blue crab in reach in freezer. CDI- Mgr. got a digital copy of receipt from grocery store for crab. Be sure to keep invoices and/or receipts for all foods.
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspectionRepeat violation
4-601.11 (A) Food contact surfaces must be clean to sight and touch. Observed several dishes stored as clean with food stuck tothem. Observed meat slicer with food build up stuck on the underside of the blade guard. Need to pre-wash dishes better and inspect dishes and equipment for cleanliness. CDI- All dirty items re-washed.
#19 · Proper hot holding temperatures −1.5
Corrected during inspectionFollow-up verification required
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P TCS foods, fried and baked chicken and beans and rice stored in non working hot hold unit for approx. 3 hrs at 85-126 degrees. CDI- Foods reheated to 165 in oven and hot held in oven at 135 min until unit can be repaired. Will return to see that hot hold unit is repaired.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
4-501.11 Maintain equipment in good repair. Observed rusty storage rack in walk in cooler and peeling racks in prep coolers on cook line and peeling dry storage rack on cook line. Racks need replacing or re-coating.
#47 · Non-food-contact surfaces clean −1
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed bad mold build up on walk in cooler ceiling and ceiling light, observed build up needing cleaning from racks in walk in cooler.
#53 · Physical facilities installed, maintained and clean
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed missing wall tile next to refrigerator and missing FRP from sides of counters needing repair.
#54 · Meets ventilation and lighting requirements; designated areas used −0.5
4-202.18 Ventilation Hood Systems, Filters - C Maintain hood filters. Observed missing hood filters above stove. Need replacing.

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Jul 24, 2014 A 93.5 · 7 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties −2
2-102.12 Certified food protection Mgr. must be available at all times of operation. Present PIC not food safe certified.
#8 · Handwashing sinks, supplied and accessible
Corrected during inspection
6-301.14 All handwash sinks need handwash signs, no sign at bar hand sink.
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspectionRepeat violation
4-601.11 (A) Food contact surfaces must be clean to sight and touch. Observed several dishes stored as clean with food stuck to them. Need to pre-wash dishes better and inspect dishes for cleanliness. CDI- All dirty dishes re-washed.
#20 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16 (A)(2) and (B) Observed containers of raw chicken and raw beef in prep cooler at 56-60 degrees, all other foods in cooler were 45 or below. Cooler reading 40 degrees. PIC said cooler may have been left open overnight. CDI- Out of temp meat disposed of. Observed house made salsa in non working prep cooler in bar at 60 degrees since yesterday. CDI- Salsa disposed of. This cooler cannot be used to hold any TCS foods until repaired.
#21 · Proper date marking and disposition −1.5
Corrected during inspection
3-501.18 Maintain 7 day shelf life on all date mark required foods. Observed container of tacos dated for 10 days ago. CDI- Tacos disposed of.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
4-502.11 (A) and (C) Maintain utensils in good repair or dispose of them. Observed damaged ice scoop in use, ice scoop disposed of.
#53 · Physical facilities installed, maintained and clean
6-201.11 Ceilings must be made of cleanable material. Observed two ceiling tiles directly above chicken prep table that are acoustic, not easily cleanable, need replacing.6-501.113 & 6-501.1114 Maintain facility free of un-necessary equipment, properly store maintenance tools in separate location. Observed non working prep cooler and large pressure washer stored in middle of kitchen. Need removal.

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Mar 28, 2014 A 95.5 · 6 violations
#2 · Management and food employee knowledge, and conditional employee; responsibilities and reporting.
Corrected during inspection
2-103.11 (M) Facility must have employee health policy. Observed employee health policy available but new food employee was un-aware of the policy. Have all employees read and sign the health policy. CDI- Reviewed health policy with employee who will sign the policy.
#4 · Proper eating, tasting, drinking, or tobacco use −1
Corrected during inspection
2-401.11 Employee drinks need to be stored covered and below food or food contact surfaces. Observed open employee drink stored in kitchen, and covered employee drink stored on dish rack next to clean dishes. CDI- Drinks removed.
#8 · Handwashing sinks, supplied and accessible
Corrected during inspectionRepeat violation
6-301.14 All handwash sinks need handwash signs. Main handwash sink in kitchen has no sign.
#13 · Food separated and protected −1.5
Corrected during inspectionRepeat violation
3-302.11 Protect food during storage. Observed a number of foods stored un-covered in walk in cooler. CDI- Foods covered.
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspection
4-501.114 Maintain chlorine sanitizer at 50-200 ppm to be effective. Observed dish machine sanitizer at 0 ppm, sanitizer had run out. Observed bucket of sanitizer reading 0 ppm. CDI- Sanitizer at dish machine and in bucket changed out with proper strength sanitizer.4-601.11 (A) Food contact surfaces must be clean to sight and touch. Observed slicer not used today with food residue left on the blade. CDI- Slicer washed and sanitized.
#31 · Proper cooling methods used; adequate equipment for temperature control −0.5
3-501.15 Use approved cooling methods to quickly cool foods from 135 to 70 in first 2 hrs and 70-45 in 4 more hrs. Observed deep bucket of sauce cooling in ice bath at 150 degrees, bucket too deep and ice not high enough to help cool the sauce properly. Use shallow pans, proper ice baths, quick chilling equipment, or other effective cooling methods. CDI- Sauce moved to shallow pans and placed in proper ice baths to cool faster.

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Dec 6, 2013 A 95.5 · 6 violations
#8 · Handwashing sinks, supplied and accessible
Corrected during inspectionRepeat violation
Supply all handwash sinks with handwash signs. A few sinks had no signs. CDI- Gave PIC some signs to post at sinks.
#13 · Food separated and protected −1.5
Corrected during inspection
Protect food during storage. Observed uncovered pans of chicken in walk in cooler. CDI- Chicken covered. Observed container with drilled holes in lid covering tortilla chips. CDI- Solid lid replaced on chip container.
#17 · Proper reheating procedures for hot holding −1.5
Corrected during inspection
Reheat foods to 165 within 2 hrs for hot holding. Observed recently reheated beans hot holding in hot hold cabinet at 118. Appears beans had not been reheated to 165. CDI- Beans reheated to 165 and properly hot held.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used −1
Repeat violation
Maintain equipment in good repair. Observed torn gasket on main prep cooler needing replacing. Observed peeling and rusty racks in prep coolers and in walk in cooler needing re-coating or replacing.
#47 · Non-food-contact surfaces clean −0.5
Keep non food contact sufraces clean. Observed mold and build up needing cleaning from walk in cooler racks.
#53 · Physical facilities installed, maintained and clean
Observed ceiling tiles removed from cook line area due to leak. Have leak repaired and replace ceiling tiles.

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Aug 9, 2013 A 90 · 10 violations
#2 · Management and food employee knowledge, and conditional employee; responsibilities and reporting.
Corrected during inspection
More training needed of employees on employee health policy, employees did not know specifice symptoms or illnesses they must report. CDI- PIC will train workers on health policy.
#8 · Handwashing sinks, supplied and accessible
Corrected during inspectionRepeat violation
Need handwash signs at every handwash sink. No handwash sign on bar handsink.
#13 · Food separated and protected −1.5
Corrected during inspection
Need to separate foods by final cook temperature to prevent contamination. Observed raw chicken stored in same tub to thaw on top of raw beef. CDI- raw beef was sealed in an intact water proof packaging so the outside of raw beef package was cleaned and the beef was separated from chicken.
#18 · Proper cooling time and temperatures −1.5
Corrected during inspection
Cool foods from 135 to 70 in two hrs and 70-45 in 4 more hrs. Observed beans improperly cooled in a deep 5 gal bucket with a lid at 47 degrees since cooked yesterday. CDI- Beans voluntarily disposed of by PIC. Will return within 10 days to check cooling procedure.
#20 · Proper cold holding temperatures −1.5
Corrected during inspectionRepeat violation
Cold hold foods at 45 or below. Observed main prep cooler not working properly, reading 65 degrees, all TCS foods inside were 62 degrees. CDI- PIC voluntarily disposed of all TCS foods including raw chicken, raw beef, sliced tomatoes, sliced lettuce, and various TCS sauces. Have cooler serviced, use the other working reach in cooler until its fixed. Will return within 10 days to check prep cooler.
#21 · Proper date marking and disposition −3
Date mark all required TCS/RTE foods per NC food code and maintain 7 day shelf life for all required TCS/RTE foods. Obsereved a number of foods incorrectly dated or not dated that had been refrigerated more than 24 hrs. Observed foods being kept longer than 7 days. CDI- Foods properly labeled, out of date foods voluntarily disposed of.
#26 · Toxic substances properly identified, stored, and used −2
Corrected during inspectionRepeat violation
Label all chemicals. Observed sanitizer stored in green bucket labeled soap water. Observed several chemical spray bottles not properly labeled. CDI- Sanitizer and chemicals properly labeled.
#31 · Proper cooling methods used; adequate equipment for temperature control −0.5
Use approved cooling methods to properly cool foods. Observed beans improperly cooled in deep bucket with tight lid. Use shallow pans, ice baths, quick chilling equipment, stir often, or other effective cooling methods.
#39 · Wiping cloths: properly used and stored
Corrected during inspection
Observed cooks wearing dirty and wet wiping cloths on their aprons. Store wet wiping cloths in sanitizer, once soiled, switch out cook's towels for clean dry towels.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
Maintain equipment in good repair, observed a few peeling racks in a few coolers. Equipment and utensils need to be NSF or ANSI equivalent. Observed non-approved blenders at bar area.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “POLLO ROYAL” or State ID 2060017546). Inspection type (routine vs. follow-up) is not published in the county's data.