A90.5
DUNKIN DONUTS/BASKIN ROBBINS
19921 ZION AV, SUITE C-1, Cornelius, NC 28031
Restaurant · NC permit/State ID 2060018570
Latest gradeA (90.5)
Last inspectedJun 2, 2026
Inspections on record19
On record sinceJun 22, 2016
Score history
Jun 22, 2016Higher is betterJun 2, 2026
Inspections & violations
Jun 2, 2026 A 90.5 · 10 violations
Inspector comments: New manager is unaware if Prep Coolers are still being turned off at night. EHS strongly advises keeping prep cooler son over night to ensure food products stay 41 degrees when loaded.
#8 · Hands clean & properly washed
Corrected during inspection
2-301.12 (A),(B) Wash hands for at least 20 seconds. Follow the cleaning procedure to adequately wash your hands. Use warm water, soap, scrub 10 to 15 seconds, rinse, and immediately follow the cleaning procedure with thorough hand drying method (ex. Disposable Paper Towel). -P
Observed employees washing hands for 5 seconds and then recontaminating them by turning off the faucet with bare hands. CDI - Employees were stopped, educated and they rewashed hands.
#9 · No bare hand contact with RTE foods or pre- approved alternate procedure properly followed −2
Corrected during inspection
3-301.11(B) Do not contact exposed ready-to-eat food with bare hands. Use suitable utensils, single-use gloves or dispensing equipment. -P
Observed an employee bagging donuts with a bare thumb on the food product. CDI - Employee voluntarily discarded food.
#10 · Handwashing sinks supplied & accessible −2
Corrected during inspectionRepeat violation
REPEAT
6-301.11 Provide soap for handwashing at each handsink. -Pf
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf.
5-205.11 (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf.
Observed missing soap for one hand sinks. Observed a glove and utensils in a hand sink. Observed trash cans blocking the back kitchen hand sink. CDI - Soap was provided, objects were removed from the hand sink and trash cans were placed in a separate location.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P
Observed 0ppm Quat sanitizer in the 3-compartment sink due to the container being empty. CDI - Container of sanitizer was switched out.
#22 · Proper cold holding temperatures −3
Repeat violation
REPEAT
3-DAY VERIFICATION REQUIRED
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Observed 57-58 degree TCS foods in the left side prep cooler. All items were voluntarily discarded. Cooler will not be used until it is repaired.
#40 · Personal cleanliness
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed.
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils.
Observed an employee wearing a watch and no hair restraint
#41 · Wiping cloths: properly used & stored
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses.
Observed 0ppm Quat sanitizer in a sanitizer bucket.
#44 · Utensils, equipment & linens: properly stored, dried & handled
4-903.11 (A) Store cleaned equipment, utensils, linens in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor.
Observed a spatula stored behind a metal plate on the prep cooler.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
Repeat violation
REPEAT
4-501.11 Maintain equipment in good repair.
Observed a 61 degree ambient prep cooler.
4-202.15 Cutting or piercing parts of can openers shall be readily removable for cleaning and for replacement.
Observed two house-hold can openers with no removable blades. EHS also recommends deep cleaning them to remove food debris.
#54 · Garbage & refuse properly disposed; facilities maintained −0.5
Repeat violation
REPEAT
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors.
Observed open dumpster doors.
Dec 3, 2025 A 95.5 · 9 violations
Inspector comments: Establishment may use 6-hour TPHC for both prep coolers for today only. EHS will make a follow-up visit tomorrow to see if the coolers have been repaired. If temperatures are not 41 degrees or below, TCS foods from Dunkin Donuts may not be sold.
During conversation with the PIC, he revealed that prep coolers are turned off at night to thaw and then turned back on in the morning for cold TCS foods. EHS does not recommend this practice due to prep coolers taking several hours to come down to temperature (41 degrees)
#6 · Proper eating, tasting, drinking or tobacco use
2-401.11 (A). Employee beverages must be stored in a designated area where contamination of food, clean equipment, utensils, linens, and single-use articles cannot occur.
Observed two employee drinks stored on prep surfaces and food storage shelves.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
5-205.11 (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf.
Observed a large trashcan blocking the back kitchen hand sink. CDI - Large trash can was removed and replaced with a smaller one to allow access to the hand sink.
#22 · Proper cold holding temperatures −3
Follow-up verification required
3-DAY VERIFICATION REQUIRED
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Observed 57-59 degree TCS foods in prep cooler 1. Observed 45-46 degree TCS foods in prep cooler 2. Items were voluntarily discarded. EHS placed coolers on 6-hour TPHC for today only until the coolers can be repaired.
#37 · Food properly labeled: original container
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta.
Observed a large bin of sugar without a label.
#43 · In-use utensils: properly stored
3-304.12 (B) In-use utensils for food that is not TCS must be stored with their handles above the top of the food within containers or equipment that can be closed.
Observed a cup without a handle being used to scoop sugar.
#45 · Single-use & single-service articles: properly stored & used
4-904.11 (A) Display and handle single-use and single-service articles and cleaned and sanitized utensils to prevent contamination.
Observed a container of ice cream tasting spoons with handles turned in different directions. Contamination could occur from touching the food contact surfaces.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair.
Observed both sandwich prep coolers not working properly.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
Follow-up verification required
10-DAY VERIFICATION REQUIRED
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf
Observed missing test strips for Quat sanitizer at the 3-compartment sink.
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors.
Observed open dumpster doors.
Mar 3, 2025 A 99 · 3 violations
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf
Observed no paper towels at front BR hand sink and back prep area hand sink. CDI: PIC provided paper towels.
#28 · Toxic substances properly identified stored & used
Corrected during inspection
7-201.11 Store toxic materials to avoid contamination of food, equipment, utensils, linens, and single-service/use items. -P
Observed two spray bottles of sanitizer stored on prep table at ice cream station and baking station. CDI: Bottles relocated to approved location.
#53 · Toilet facilities: properly constructed, supplied & cleaned
6-501.19 Closing toilet room doors.
Observed broken self closure on women’s restroom door.
Jul 31, 2024 A 99 · 3 violations
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.11 Provide soap for handwashing at each handsink. -Pf
Observed no soap at men's restroom hand sink. CDI: PIC provided soap.
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P
Observed low QAC sanitizer at 3-compartment sink- 0ppm. CDI: PIC provided new container of sanitizer and primed- 200ppm.
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf
Observed a few plastic insert pans stored as clean soiled with food waste. CDI: PIC sent to be W/R/S.
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair.
Observed leak in plumbing line under 3-compartment sink.
Feb 19, 2024 A 98.5 · 4 violations
#1 · PIC Present, demonstrates knowledge, & performs duties
Corrected during inspection
2-101.11 (A) PIC shall be present during all hours of operation. -Pf Observed no PIC present upon arrival for inspection. CDI: Education provided and food employee acted as PIC during inspection.
#2 · Certified Food Protection Manager
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no certified food protection manager on staff at time of inspection.
#13 · Food in good condition, safe & unadulterated −1
Corrected during inspection
3-101.11 Food shall be safe for consumption, unadulterated and honestly presented. -P Observed milk (within 7 day date limit) coagulated and with foul smell stored in BR reach-in cooler. CDI: Food employee voluntarily discarded product.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
Repeat violation
4-501.11 Maintain equipment in good repair. Observed soap dispenser in poor repair in men's restroom. Observed faucet in repair in women's restroom. REPEAT VIOLATION.
Oct 17, 2023 A 99 · 2 violations
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing. -Pf Observed blue towel stored in hand sink next to coffee machines. CDI: Education provided and towel removed.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
Repeat violation
4-501.11 Maintain equipment in good repair. Observed torn gasket on reach-in cooler (Baskin side). REPEAT VIOLATION.
**Points not assessed due to nature of violation**
May 10, 2023 A 99 · 4 violations
#6 · Proper eating, tasting, drinking or tobacco use −0.5
Corrected during inspection
2-401.11 (A) Employees shall eat, drink, or use any form of tobacco only in designated areas where the contamination of exposed food, clean equipment and utensils, and other items needing protection can not result. Observed employee drink stored on countertop next to donut racks and mixing equipment. CDI- drink moved, storage discussed.
#28 · Toxic substances properly identified stored & used
Corrected during inspection
7-201.11 Store toxic materials to avoid contamination of food, equipment, utensils, linens, and single-service/use items. -P Observed bottle of window cleaner stored on shelving above to-go cup lids/single service articles. CDI- chemical moved.
#45 · Single-use & single-service articles: properly stored & used −0.5
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed to-go containers for espresso shots stored directly under paper towel dispenser, adjacent to sink. Potential for splash contamination when washing hands.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed gasket damage on reach in cooler in Dunkin side of store, EHS showed PIC the gasket of concern.
Nov 23, 2022 A 99 · 4 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf. Observed a drink stored in the basin of nearby handsink, employee stated he put this drink here because it was incorrect order, intended on pouring it down the drain but got busy. EHS discussed maintaining handsink access. CDI- drink moved.
#41 · Wiping cloths: properly used & stored −0.5
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed a couple of the sanitizer buckets and cups below 50ppm quat sanitizer. Appears that the more frequently used buckets of sanitizer are dissipating faster than others.
#44 · Utensils, equipment & linens: properly stored, dried & handled −0.5
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed several stacks of plastic equipment that were wet stacked. These dishes need to be air dried before stacking together.
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. Observed handsink near cook line with minor leak from faucet while in use.
May 27, 2022 A 98 · 4 violations
#6 · Proper eating, tasting, drinking or tobacco use
Corrected during inspection
2-401.11 (A) Employees shall eat, drink, or use any form of tobacco only in designated areas where the contamination of exposed food, clean equipment and utensils, and other items needing protection can not result. Observed employee drinks on prep surfaces, on shelf next to retail products. CDI- EHS discussed drink storage, drinks moved.
#28 · Toxic substances properly identified stored & used
Corrected during inspection
7-201.11 Store toxic materials to avoid contamination of food, equipment, utensils, linens, and single-service/use items. -P Observed glass cleaner stored hanging on shelving directly next to bags of coffee beans. CDI- cleaner moved, EHS discussed storage.
#39 · Contamination prevented during food preparation, storage & display −1
Repeat violation
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed boxes of food including bagels on the floor in the walk in freezer. REPEAT.
#43 · In-use utensils: properly stored −1
Repeat violation
3-304.12 (D) When running water is used for storing utensils for moist foods, the water velocity must be sufficient to flush particulates to the drain. Observed ice cream scoops stored in running water at the baskin robbins side of the facility, water flow was minimal and was not enough to flush particulates to the drain. REPEAT.
Sep 1, 2021 A 98 · 7 violations
#2 · Management and food employee knowledge, and conditional employee; responsibilities and reporting.
Corrected during inspection
2-103.11(M) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure. -PF Through discussion with PIC, unable to list symptoms and illnesses related to food borne illness. Facility did not have an employee health policy posted, but PIC stated it is discussed when they are hired. CDI- EHS discussed 5 reportable symptoms and illnesses in detail with PIC, provided MCHD handout with reportable symptoms and illnesses. PIC stated she will make copies and provide to employees.
#35 · Food properly labeled: original container
3-302.12 Label all working containers of food (oils, spices, salts) except food that is easy to identify such as dry pasta. Observed multiple shakers throughout facility without a label.
#37 · Contamination prevented during food preparation, storage and display
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed milk stored in plastic black crates directly on the floor in the walk in cooler. Observed bottled drinks stored on the floor in the walk in cooler.
#39 · Wiping cloths: properly used and stored −0.5
Corrected during inspection
3-304.14(D) Maintain dry wiping cloths free of visible debris and soil. Maintain sanitizer containers for in-use cloths free of visible debris and soil. Observed sanitizer buckets at bar service area registering 0ppm sanitizer. CDI- all sanitizer buckets were changed and at proper concentration by the end of the inspection.
#41 · In-use utensils: properly stored −0.5
3-304.12 Store in-use utensils in a clean, dry place, in food with handles out, in 135F or greater water or in running water which quickly moves food particles to the drain. Observed ice cream scoops stored in a cup of stagnant water behind the ice cream service bar.
#42 · Utensils, equipment and linens: properly stored, dried and handled
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed plastic containers wet stacked above dish pit on shelving.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used −1
4-501.11 Maintain equipment in good repair. Observed gaskets beginning to peel in cold holding drawers below sandwich station. Observed gasket peeled and ripping off frame in reach in unit adjacent to donut display.
Mar 24, 2021 A 98 · 5 violations
#6 · Hands clean and properly washed
Corrected during inspection
2-301.12. Follow the cleaning procedure to adequately wash your hands. Use warm water, soap, scrub 15 secs, rinse, and dry without recontaminating hands. -P. Observed employee washed hands and turn the water off without using paper towel. CDI. Employee rewashed the hands
#8 · Handwashing sinks, supplied and accessible
Corrected during inspection
5-205.11 Maintain access to handsinks. Handsinks may only be used for handwashing.-Pf. Observed cleaning equipment stored directly infront of the hand washing sink at the back. CDI. Employee removed.
#21 · Proper date marking and disposition −1.5
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf. Observed milk and sausage in the WI without date marks. CDI. PIC date marked.
#38 · Personal cleanliness −0.5
Repeat violation
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed
employee wearing a wrist watch while prepping food. CDI. Employee removed. REPEAT.
#53 · Physical facilities installed, maintained and clean
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed build up in the hood around the kitchen area and dry storage area. Needs to be cleaned.
Oct 28, 2020 A 99 · 5 violations
#26 · Toxic substances properly identified, stored, and used
Corrected during inspection
7-201.11 Store toxic materials to avoid contamination. -P. Observed glass cleaner stored on prep table. CDI. PIC removed.
#38 · Personal cleanliness
Corrected during inspection
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed employee wearing a wrist watch while prepping food. CDI. Employee removed.
#41 · In-use utensils: properly stored
Corrected during inspection
3-304.12 Store in-use utensils in a clean, dry place, in food with handles out, in 135F or greater water or in running water which quickly moves food particles to the drain. Observed ice scoop stored with handle touching the ice. CDI. PIC removed.
#42 · Utensils, equipment and linens: properly stored, dried and handled
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed wet stacking of dihes in the clean dish area. CDI. Employee removed to be rewashed.
#54 · Meets ventilation and lighting requirements; designated areas used −1
Repeat violation
6-403.11 Designated Areas-Employee Accommodations for eating / drinking/smoking -C- Observed employee drink being stored in dry storage area with customer supplies. Also observed employee food stored in WI in exactly same place as customer food. Ensure employee drinks are stored in designated areas. CDI- PIC removed. REPEAT.
Jun 4, 2020 A 99.5 · 2 violations
#13 · Food separated and protected
Corrected during inspection
3-304.11 Food shall only contact surfaces of properly cleaned and sanitized equipment and utensils. -P- Observed can of soda stored in ice machine. Corrected during the inspection (CDI) - Can was removed from ice machine. -0pts-
#54 · Meets ventilation and lighting requirements; designated areas used −0.5
Corrected during inspection
6-403.11 Designated Areas-Employee Accommodations for eating / drinking/smoking -C- Observed can of soda being stored in ice machine. Ensure employee drinks are stored in designated areas. CDI- Can was removed. -0.5pts-
Mar 6, 2019 A 98 · 5 violations
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf
Observed plastic containers stored as clean with sticker residue. CDI- Educated PIC that sticker residue needs to be removed when items are getting cleaned.
#20 · Proper cold holding temperatures
Corrected during inspection
General Comment. 3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Observed items above 41F. *See temperature chart above*. This is facility's first inspection of 2019 with the new temperature of 41F, facility gets a general comment for items ranging from 41-45F.
Also observed chicken fillets at 52F in flip top. PIC stated fillets were just put out during the rush. CDI- Food items were placed in prep cooler to cool properly.
#37 · Contamination prevented during food preparation, storage and display
General Comment. 3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor.
In walk in cooler, observed cartoons of milk being stored in crates on the floor. The crates do not allow the milk to be at least 6 inches above the floor. Suggested that facility place empty crate at the bottom of the crates with milk.
#39 · Wiping cloths: properly used and stored −0.5
3-304.14(B) Hold in-use wiping cloths in sanitizer between uses.
Observed bucket of sanitizer holding in-use wiping cloths less than 50 ppm quat. CDI- Sanitizer buckets were emptied out and refilled.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
General Comment. 4-501.11 Maintain equipment in good repair.
Observed split gaskets in prep cooler.
Jul 30, 2018 A 99 · 2 violations
#4 · Proper eating, tasting, drinking, or tobacco use −1
2-401.11 Cover and store employee drinks to prevent contamination of food or utensils. Observed employee drinks stored on prep surface beside open basket of donuts.
#54 · Meets ventilation and lighting requirements; designated areas used
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions.Observed employee belongings stored amongst items for customers.
Nov 2, 2017 A 99.5 · 2 violations
#14 · Food-contact surfaces: cleaned and sanitized
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf Observed sticker residue on a few plastic pans stacked and stored as clean. CDI-sticker residue removed and items rewashed.
#47 · Non-food-contact surfaces clean −0.5
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed buildup on equipment.
May 11, 2017 A 99.5 · 1 violation
#53 · Physical facilities installed, maintained and clean −0.5
6-502.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Cleaning needed for sticky floors and debris throughout.
Dec 7, 2016 A 98 · 5 violations
#4 · Proper eating, tasting, drinking, or tobacco use −1
Corrected during inspection
2-401.11 Cover and store employee drinks to prevent contamination of food or utensils. Observed employee drink stored above items for customers in cooler.
#6 · Hands clean and properly washed
Corrected during inspection
2-301.14 Wash hands after activities that contaminate them.-P Observed employee handle money at register and put on gloves for food prep without washing hands. CDI-through instruction and washing hands.
#8 · Handwashing sinks, supplied and accessible
Corrected during inspection
5-205.11 Maintain access to handsinks. Handsinks may only be used for handwashing.-Pf Observed items stored in handsink. CDI-items removed.
#35 · Food properly labeled: original container −1
Corrected during inspection
3-602.11 Food packaged on premises for customer self service shall include a label with the common name of the food, ingredients in descending order, quantity of contents, name and place of business and major food allergens. -Pf Observed several packaged grab and go cakes in freezer of dining room without allergen label. CDI-allergen labels put on cakes.
#43 · Single-use and single-service articles; properly stored and used
4-903.11(A) Store single-use and single-service articles to prevent contamination and at least 6 inches off the floor. Observed box of single service items stored on floor in corner of ice cream area.
Jun 22, 2016 A 99 · 3 violations
#4 · Proper eating, tasting, drinking, or tobacco use −1
2-401.11 Cover and store employee drinks to prevent contamination of food or utensils. Observed several employee drinks stored improperly on prep surfaces and over food used for customers.
#35 · Food properly labeled: original container
Follow-up verification required
3-602.11 Food packaged on premises for customer self service shall include a label with the common name of the food, ingredients in descending order, quantity of contents, name and place of business and major food allergens. -Pf Observed frozen cakes packaged for customer self service without any labeling of allergens, ingredients or name and place of business. Verification required.
#41 · In-use utensils: properly stored
3-304.12 Store in-use utensils in a clean, dry place, in food with handles out, in 135F or greater water or in running water which quickly moves food particles to the drain. Observed ice cream scoops stored in standing water in dipper well.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “DUNKIN DONUTS/BASKIN ROBBINS” or State ID 2060018570). Inspection type (routine vs. follow-up) is not published in the county's data.