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A99.5

STARBUCKS COFFEE COMPANY #47827

5920 HIGHLAND SHOPPES DR, SUITE 101, Charlotte, NC 28269
Restaurant · NC permit/State ID 2060018964
Latest gradeA (99.5)
Last inspectedSep 1, 2026
Inspections on record17
On record sinceOct 11, 2017

Score history

7085100 Oct 11, 2017: 100Mar 8, 2018: 100Nov 13, 2018: 98.5Jul 31, 2019: 100Sep 16, 2020: 97Mar 24, 2021: 100Jul 22, 2021: 98.5Jan 21, 2022: 99Jul 14, 2022: 99.5Apr 11, 2023: 99.5Sep 21, 2023: 99.5Feb 28, 2024: 99.5Oct 24, 2024: 100Apr 24, 2025: 100Aug 5, 2025: 100Apr 6, 2026: 100Sep 1, 2026: 99.5
Oct 11, 2017Higher is betterSep 1, 2026

Inspections & violations

Sep 1, 2026 A 99.5 · 2 violations
Inspector comments: Establishment uses TPHC for milk at customer self service station. Start and discard times are tracked using digital timer located behind counter. Written TPHC procedures are posted on inner door of customer self service station.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
Follow-up verification required
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf Observed no max/min thermometer for high temperature dish machine. A verification will be conducted by 9/11/2026 to determine if establishment is in compliance. -0.5 points-
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.16 (C )Provide waste bins in required areas including at handwash sinks. Observed no waste bin at handwashing sink next to three compartment sink. -0 points-

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Apr 6, 2026 A 100 · 0 violations

No violations were recorded for this inspection.

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Aug 5, 2025 A 100 · 0 violations
Inspector comments: Establishment uses TPHC for milk in carafes in customer self serve area. Start and end times are tracked using stickers on bottom of carafe. Written TPHC procedures are posted on inner door of self serve station and are kept digitally on tablet.

No violations were recorded for this inspection.

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Apr 24, 2025 A 100 · 0 violations
Inspector comments: Let updates Employee health plan

No violations were recorded for this inspection.

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Oct 24, 2024 A 100 · 0 violations

No violations were recorded for this inspection.

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Feb 28, 2024 A 99.5 · 2 violations
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed cream cheese and milk above 41F. CDI PIC discarded milk and moved cream cheese back to Tall RIC to cool. Cream cheese was just put in the lowboy around 730 For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf Observed facility didn’t have a thermometer or strips to test sanitizer temp. EHS will return in 3 days.

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Sep 21, 2023 A 99.5 · 2 violations
#45 · Single-use & single-service articles: properly stored & used −0.5
Corrected during inspection
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed boxes of single-service cups and lids being stored on floor in dry storage area. CDI: PIC moved single-service boxes off off floor to a shelf.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed one small RIC no functioning and not in use. PIC stated that it has not been operating or in use for around two months. Repair or replace.

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Apr 11, 2023 A 99.5 · 2 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.14 Post a handwash sign at each handsink. Observed hand sink up front with no hand washing sign. CDI. Provided PIC with one.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
Corrected during inspection
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf. Observed no thermometer in the facility for measuring hot water. CDI. PIC ordered some.

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Jul 14, 2022 A 99.5 · 1 violation
#41 · Wiping cloths: properly used & stored −0.5
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed sanitizer towel stored on splash guard of hand sink in kitchen. CDI: PIC moved towel to sanitizer bucket.

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Jan 21, 2022 A 99 · 4 violations
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting
Corrected during inspection
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF For more information on employee health policy please visit: http://meck.co/FoodSafety Observed no EH policy with "big 6" illnesses listed. CDI: Education provided and PIC made aware of changes due to 2017 Food Code implementation.
#5 · Procedures for responding to vomiting & diarrheal events
Corrected during inspection
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf For more information please visit: http://meck.co/FoodSafety Observed no written policy for vomit & diarrhea cleanup. CDI: Education provided and PIC made aware of changes due to 2017 Food Code implementation.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed no paper towels at hand sink next to three compartment sink. CDI: PIC provided paper towels.
#48 · Warewashing facilities: installed, maintained & used; test strips
Corrected during inspection
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf Observed no max/min thermometer for measuring dish machine temperature. CDI: Education provided and PIC made aware of changes due to 2017 Food Code implementation.

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Jul 22, 2021 A 98.5 · 1 violation
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Follow-up verification required
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed low QAC sanitizer at three compartment sink and in sanitizer trays at front counter- 50ppm. Full container of QAC solution, but fails to dispense correctly. Facility is to make solution by hand until repaired. EHS will return within 10 days to verify QAC sanitizer dispenser repaired. VERIFICATION REQUIRED.

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Mar 24, 2021 A 100 · 0 violations

No violations were recorded for this inspection.

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Sep 16, 2020 A 97 · 5 violations
#2 · Management and food employee knowledge, and conditional employee; responsibilities and reporting.
Corrected during inspection
2-201.11(A) Ensure food employees understand when to report illnesses, symptoms and exposure. -P: Employee unsure of all reportable symptoms. CDI education with management.
#14 · Food-contact surfaces: cleaned and sanitized −1.5
4-602.11 Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Interior of ice machine supporting black growth. More frequent cleaning needed.
#20 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P: Found 2 cartons of half and half above 41 F in reach-in cooler. PIC voluntarily discarded.
#43 · Single-use and single-service articles; properly stored and used
4-904.11 Display and handle single-use and single-service articles to prevent contamination. Some cups overstacked, exposing lip contact surface to contamination.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
4-501.11 Maintain equipment in good repair. Three refrigerators with splitting door gaskets.

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Jul 31, 2019 A 100 · 0 violations

No violations were recorded for this inspection.

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Nov 13, 2018 A 98.5 · 2 violations
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf Observed build up in interior of ice machine. Observed re-usable coffee cups stored over 3 comp sink as clean with debris. CDI-taken to be re-washed.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
4-501.11 Good Repair and Proper Adjustment-Equipment - C Observed torn gasket on reach in cooler by drive thru window.

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Mar 8, 2018 A 100 · 0 violations

No violations were recorded for this inspection.

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Oct 11, 2017 A 100 · 0 violations

No violations were recorded for this inspection.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “STARBUCKS COFFEE COMPANY #47827” or State ID 2060018964). Inspection type (routine vs. follow-up) is not published in the county's data.