A97
PRIME FOOD EXPRESS
13720 MALLARD CREEK RD, SUITE B, Charlotte, NC 28262
Restaurant · NC permit/State ID 2060019032
Latest gradeA (97)
Last inspectedJul 21, 2026
Inspections on record23
On record sinceDec 13, 2017
Score history
Dec 13, 2017Higher is betterJul 21, 2026
Inspections & violations
Jul 21, 2026 A 97 · 4 violations
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no one in facility with food protection manager certification.
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-602.11 (A) (5) Equipment food contact surfaces and utensils shall be cleaned, and sanitized per 4-702.11/4-703.11, at any time during the when contamination may have occurred. P. Observed dishes, wet and with brown liquid inside edges of containers. PIC stated employees had just cleaned fryer with hose and splash residue got on clean dishes. CDI - PIC moved all dishes contaminated to three compartment sink for w/r/s
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#21 · Proper hot holding temperatures −1.5
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P Observed several pieces of chicken, wings, chicken tenders, and potato wedges HH below 135. CDI - PIC voluntarily discarded and made fresh chicken.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#49 · Non-food contact surfaces clean −0.5
Repeat violation
4-601.11 (B) Food contact surfaces of cooking equipment and pans shall be kept free of encrusted grease deposits and other soil accumulations. Observed several pans heavily encrusted. EHS discussed plan for pans to be cleaned or removed. Replace/repair.
Mar 3, 2026 A 95.5 · 5 violations
Inspector comments: Pizza sauce maintained on prep counter is nonTCS per state variance.
PIC stated that produce comes in pre washed and prepped.
EHS provided updated employee health handout as additional resource to internal training.
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no CFPM onsite during inspection. *REPEAT*
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#8 · Hands clean & properly washed −2
Corrected during inspectionRepeat violation
2-301.12 (A),(B) Wash hands for at least 20 seconds. Follow the cleaning procedure to adequately wash your hands. Use warm water, soap, scrub 10 to 15 seconds, rinse, and immediately follow the cleaning procedure with thorough hand drying method (ex. Disposable Paper Towel). -P. Observed food employee fail to properly wash hands prior to applying sanitizer to hands before beginning new task involving food. CDI- EHS discussed proper handwashing with PIC, PIC had food employee stop activities then properly wash hands before returning to task. *REPEAT*
For more information on handwashing, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training video at the following web link, https://youtu.be/BH6CLGrH10M .
2-301.14 (H) Wash hands before donning gloves to initiate a task that involves working with food. -P. Observed food employee don gloves to work with food without first washing hands after working with unclean equipment. CDI- EHS discussed with PIC, PIC had food employee discard gloves then wash hands before replacing. *REPEAT*
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspectionRepeat violation
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. Per PIC, some items not in use. -Pf. Observed food debris and greasy residue on large stack of dishes stored as clean by 3-comp. PIC stated items were not in the process of being cleaned. CDI- PIC moved items to dishpit to be W/R/S. *REPEAT*
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed top portion of Italian sausage and diced ham being maintained above 41F. CDI- PIC removed items to rapidly cool in Walk-in freezer.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#49 · Non-food contact surfaces clean
4-601.11 (B) Food contact surfaces of cooking equipment and pans shall be kept free of encrusted grease deposits and other soil accumulations. Observed several pans heavily encrusted. EHS discussed plan for pans to be cleaned or removed.
Sep 30, 2025 A 96 · 13 violations
Inspector comments: EHS observed items (mashed potatoes and rice) (rice heated from 88F-95F in 70 minute time span) that likely would not have reheated within two hours due to items being reheated at steam table. EHS recommended best practice of reheating items in oven to facilitate rapid reheating.
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no CFPM present at time of inspection. **REPEAT** -1-
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#8 · Hands clean & properly washed
Corrected during inspection
2-301.12 (A),(B) Wash hands for at least 20 seconds. Follow the cleaning procedure to adequately wash your hands. Use warm water, soap, scrub 10 to 15 seconds, rinse, and immediately follow the cleaning procedure with thorough hand drying method (ex. Disposable Paper Towel). -P- Observed food employee and PIC wash hands for less than 20 seconds. -CDI- EHS educated both on proper handwashing procedures and both properly rewashed their hands.
For more information on handwashing, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training video at the following web link, https://youtu.be/BH6CLGrH10M .
2-301.14 (H) Wash hands before donning gloves to initiate a task that involves working with food. -P- Observed food employee don gloves to work with food after cleaning. -CDI- EHS educated food employee on when to wash and food employee washed hands. -0-
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.11 Provide soap for handwashing at each handsink. -Pf- Observed no soap at handsink at BOH. -CDI- PIC replenished soap supply. -1-
#15 · Food separated & protected
3-302.11(A)(8) Separate unwashed produce from ready-to-eat foods. Observed unwashed mushrooms over RTE onions and peppers in WIC. -0-
For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. Per PIC, some items not in use. -Pf.- Observed food debris and greasy residue on dishes stored as clean. -CDI- PIC moved items to dishpit to be W/R/S. EHS recommended that items not in use be removed, stored away, or stored clean. -0-
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#23 · Proper date marking & disposition −1.5
Corrected during inspection
3-501.17 (A) or (B) Date mark/label all TCS foods that are ready-to-eat once opened or prepared and are to be held for more than 24 hours. -Pf. Establish a date marking system consistent with 3-501.17 (A) or (B). Additional date marking system options are found in 3-501.17 (D)./3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it has not been labeled, or if the label is incorrect. -P The PIC should train and assign staff to monitor date marking to prevent the use of food products that are no longer in compliance with 3-501.17 (A), (B), or (C). Observed date marks missing on ham, chicken, sausage, diced tomatoes, and shredded mozzarella cheese in pizza prep unit. Per PIC, items were prepared prior day. -CDI- PIC properly date marked items. -1.5-
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#29 · Compliance with variance, specialized process, reduced oxygen packaging criteria or HACCP plan
Corrected during inspection
8-103.12 Comply with the procedures in the HACCP plan as submitted and approved as part of a variance or local approval. Maintain approval and records as required. -Pf- Observed no variance for pizza sauce. -CDI- EHS provided information via email. -0-
#40 · Personal cleanliness
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed PIC engaging in food prep with bracelet. -0-
#41 · Wiping cloths: properly used & stored
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloths stored in 500ppm quaternary sanititizer. Observed wet wiping cloths stored on side of sink. -CDI- EHS educated PIC on proper storage of wiping cloths and PIC placed items in sanitizer bucket and corrected concentration to 400ppm. -0-
#43 · In-use utensils: properly stored
Corrected during inspection
3-304.12 (A) In-use utensils in TCS food, must be stored with handles above the food and top of the food container. Observed tong handles touching potato wedges and chicken tenders and scoop handle touching pizza cheese. -CDI- PIC removed items. -0-
#44 · Utensils, equipment & linens: properly stored, dried & handled
4-903.11 (A) Store cleaned equipment, utensils, linens in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed rack containing clean dishes partially stored beneath hood and items with greasy residue likely due to food/grease splash/condensation. -0-
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed shelving in need of cleaning, especially in WIC where chicken is stored, above washing compartment of 3-comp sink and where clean dishes are stored. Increased and more thorough cleaning frequency recommended. -0-
#55 · Physical facilities installed, maintained & clean −0.5
Repeat violation
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed food splash on walls above dishpit area. Observed floors beneath drink machine in need of cleaning. Increased and more thorough cleaning frequency recommended. **REPEAT** -0.5-
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed soap dispenser likely in need of new batteries due to constantly blinking red light and not coming out unless you opened and closed it.
May 2, 2025 A 97.5 · 4 violations
Inspector comments: Facility using time on pizza in the Gas station. It’s for Quality not for food safety , Pizza is held for about 30 minutes then discarded. EHS left updated Employee health plan.
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no CFPM on duty when inspection started. REPEAT
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed several items above temp in WIC. CDI..Items were voluntarily discarded
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-101.19/4-202.16 Non FOOD-CONTACT SURFACES of EQUIPMENT that are exposed to splash, spillage, or other FOOD soiling or that require frequent
cleaning shall be constructed of a CORROSION-RESISTANT, nonabsorbent, and SMOOTH material. NonFOOD-CONTACT SURFACES shall be free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance. Observed shelving in WIC rusting.
#55 · Physical facilities installed, maintained & clean
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed Blowers in need of cleaning
Jan 16, 2025 A 98.5 · 3 violations
Inspector comments: Facility doesn’t use TPHC for fried chicken. chicken is tossed after 4 hour but temps are taken during the 4 hours, temp will have to be at or above 135. Per PIC chicken will not last the 4 hours.
Bagged protein toppings for pizza were also discussed. Pizza Hut has a freeze date and thaw date, with a 8 day shelf life after bags are open. Pizza Hut does not count the open date as day one as per food code. PIC made EHS aware that bags of protein will last maybe a day or two due too high volume. EHS and PIC agreed that facility will use an open date on bags of protein.
#2 · Certified Food Protection Manager
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no CFPM on dirty during inspection
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#21 · Proper hot holding temperatures −1.5
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P Observed Tenders in Warmer below 138F. CDI tenders were reheated. Please see temp chart.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#37 · Food properly labeled: original container
Corrected during inspection
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. observed squeeze bottles without labels, actively using
Sep 23, 2024 A 99 · 4 violations
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf. Observed food in Hand sink in kitchen. CDI..Sink was cleaned
#24 · Time as a Public Health Control; procedures & records
Corrected during inspection
3-501.19 (A) (1) Written procedures for Time as a Public Health Control shall be prepared in advance, maintained in the establishment, and made available for the Health Department upon request. Written TPHC procedures must specify methods of compliance with 3-501.19 (B) or (C). -Pf. observed chicken in warmer held on time. The sign that was posted didn’t have information needed from health department such as location of item, how it will be discarded, times items will be discarded. EHS left TPHC set with Keli and explained how it works.
TPHC procedure template may be found at: www.mecknc.gov/foodsafety
#41 · Wiping cloths: properly used & stored
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wet wiping cloth on pizza prep area.
#44 · Utensils, equipment & linens: properly stored, dried & handled
Corrected during inspection
4-901.11 (B) After cleaning and sanitizing, equipment and utensils may not be cloth dried. Observed employee cloth drying strainer. EHS Educated employee about not using cloths to dry items that have been w/r/s. It need to air dry.
May 21, 2024 A 98.5 · 6 violations
#2 · Certified Food Protection Manager
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no CFPM on duty during inspection
For more information on becoming a certified food protection manager please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#8 · Hands clean & properly washed
Corrected during inspection
2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P Observed employee was hands then pull up pants and not re-wash hands. CDI.. EHS will educate PIC about handwashing
#22 · Proper cold holding temperatures −1.5
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed Observed several items in pizza prep above 41.. See temp chart sausage, pepperoni,cheese,ham, cooked chicken, tomatoes Items were voluntarily discarded EHS will return in 3 days
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#37 · Food properly labeled: original container
Corrected during inspection
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed in squeeze bottles without lables. CDI..PIC lables items
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed ambient air of Prep unit bottom 44 and top of prep unit 46
#48 · Warewashing facilities: installed, maintained & used; test strips
Corrected during inspection
4-501.19 During manual warewashing, maintain the wash solution at a minimum of 110F or as otherwise allowed by the detergent manufacturer label. -Pf Observed dishes actively being wash in water at 96F. EHS educated PIC on correct temp of water when dishes are being actively washed.
Dec 13, 2023 A 100 · 0 violations
No violations were recorded for this inspection.
Sep 18, 2023 A 96.5 · 5 violations
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. Observed no certified food protection manager on staff at time of inspection. REPEAT VIOLATION.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.11 Provide soap for handwashing at each handsink. -Pf Observed no soap at front hand sink. CDI: PIC provided soap.
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed tomatoes being held above 41F in pizza make table. CDI: PIC voluntarily discarded product.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
Repeat violation
4-501.11 Maintain equipment in good repair. Observed light out in vent hood. REPEAT VIOLATION.
#49 · Non-food contact surfaces clean −1
Repeat violation
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed buildup on shelves in walk-in cooler. REPEAT VIOLATION.
May 15, 2023 A 98 · 4 violations
Inspector comments: Discussed Food Safety Managment System(FSMS) w/ PIC and owner. For more information visit the following website:
https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. Observed no certified food protection manager on staff at time of inspection. REPEAT VIOLATION.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed light out in vent hood.
#48 · Warewashing facilities: installed, maintained & used; test strips
Corrected during inspection
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf Observed QAC test strips water damaged. CDI: Education provided and new test strips obtained.
#49 · Non-food contact surfaces clean −1
Repeat violation
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed buildup on pizza make table gaskets. Observed buildup on shelves used for storing clean dishes/utensils. REPEAT VIOLATION.
Jan 10, 2023 A 97 · 4 violations
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. For more information on becoming a certified food protection manager please visit: http://meck.co/FoodSafety Observed no certified food protection manager on staff at time of inspection. REPEAT VIOLATION.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed low QAC sanitizer solution at three compartment sink- 0ppm. CDI: Education provided and PIC primed solution- 200ppm.
#48 · Warewashing facilities: installed, maintained & used; test strips
Corrected during inspection
4-603.16 Washed utensils and equipment shall be rinsed prior to sanitizing. Observed food employee skip “rinse” step while cleaning dishes. CDI: Education provided.
#49 · Non-food contact surfaces clean −0.5
Corrected during inspectionRepeat violation
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed buildup on gaskets of retarder. CDI: Cleaned. REPEAT VIOLATION.
Aug 24, 2022 A 99 · 3 violations
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. For more information on becoming a certified food protection manager please visit: http://meck.co/FoodSafety Observed no certified food protection manager on staff at time of inspection. REPEAT VIOLATION.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
Corrected during inspection
4-501.11 Maintain equipment in good repair. Observed rusted shelving in walk-in cooler. CDI: PIC provided order receipt for new shelving.
#49 · Non-food contact surfaces clean
Corrected during inspection
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed buildup on gaskets of retarder. CDI: Cleaned.
Apr 27, 2022 A 99 · 1 violation
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. For more information on becoming a certified food protection manager please visit: http://meck.co/FoodSafety Observed no certified food protection manager on staff at time of inspection. REPEAT VIOLATION.
Feb 7, 2022 A 98.5 · 2 violations
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. For more information on becoming a certified food protection manager please visit: http://meck.co/FoodSafety Observed no certified food protection manager on staff at time of inspection. REPEAT VIOLATION.
#5 · Procedures for responding to vomiting & diarrheal events −0.5
Corrected during inspectionRepeat violation
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf For more information please visit: http://meck.co/FoodSafety Observed no written policy on vomit & diarrhea cleanup. CDI: EHS provided second email copy of vomit/diarrhea cleanup plan. REPEAT VIOLATION.
Oct 7, 2021 A 97.5 · 4 violations
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 (A) Certified Food Protection Manager. Observed no certified food protection manager on staff at time of inspection. REPEAT VIOLATION.
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting
Corrected during inspection
2-103.11(M) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure. -PF Observed no employee health policy with "big 6" illnesses listed. CDI: Education provided and EHS provided PIC with copy of new EH policy per 2017 Food Code.
#5 · Procedures for responding to vomiting & diarrheal events
Corrected during inspection
2-501.11 Clean-up of Vomiting and Diarrheal Event Observed no written policy for vomit & diarrhea clean up in facility. CDI: Education provided and PIC made aware of changes due to implantation of 2017 Food Code.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspectionRepeat violation
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf Observed several plastic insert pans stacked and stored as clean soiled with stickers/sticker residue. CDI: PIC sent to be W/R/S. REPEAT VIOLATION.
Jun 22, 2021 A 97 · 4 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties −2
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. Observed no certified food protection manager on staff at time of inspection.
#8 · Handwashing sinks, supplied and accessible −1
Corrected during inspectionRepeat violation
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed no paper towels at hand sink next to fryers. CDI: PIC provided paper towels. REPEAT VIOLATION.
#14 · Food-contact surfaces: cleaned and sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf Observed several metal insert pans with sticky residue stored as clean and several plastic insert pans with stickers/sticker residue stored as clean. CDI: PIC sent pans to be re-W/R/S.
#19 · Proper hot holding temperatures
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P Observed mashed potatoes being held below 135F. PIC stated product placed in unit @12pm. CDI: PIC reheated product to above 165F.
Jan 29, 2021 A 99 · 1 violation
#8 · Handwashing sinks, supplied and accessible −1
Corrected during inspection
5-205.11 Maintain access to handsinks. Handsinks may only be used for handwashing.-Pf Observed can of stainless steel cleaner in back hand sink. CDI: PIC relocated cleaner to approved location.
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed air dryer for hands in women's restroom not working. CDI: Food employee tripped breaker and dryer began working.
Oct 5, 2020 A 98.5 · 2 violations
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed sanitizer in 3-vat sink @ 0ppm. CDI: PIC added emptied sink and refilled with correct sanitizer concentration. -1.5-
#19 · Proper hot holding temperatures
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P Observed metal insert pan of mashed potatoes in steam well being held below 135F. CDI: PIC rapidly reheated product. -0-
Jan 27, 2020 A 100 · 0 violations
No violations were recorded for this inspection.
Oct 14, 2019 A 99.5 · 2 violations
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
4-501.11 Maintain equipment in good repair. Observed a couple racks in walk in cooler rusted and peeling, needing replacing.
#47 · Non-food-contact surfaces clean −0.5
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed fan covers in walk in cooler with dust build up and racks in walk in cooler with food debris build up on them needing cleaning. Observed ceiling vent cover above pizza oven needing cleaning of dust build up.
Feb 25, 2019 A 99 · 3 violations
#6 · Hands clean and properly washed
Corrected during inspection
General Comment. 2-301.14 Wash hands before donning gloves and between gloves uses.-P
2-301.14 Wash hands after activities that contaminate them.-P
Observed food employee handle money with bare hands and place food sleeve inside of box without washing hands. Food employee then donned gloves. CDI- Through education. Explained to employee that food is touching sleeve that has been contaminated by hands used to touch money. A handwash needs to be done after touching money.
#8 · Handwashing sinks, supplied and accessible −1
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf
Observed no paper towels at front handsink. CDI- Paper towels were provided.
#19 · Proper hot holding temperatures
Corrected during inspection
General Comment. 3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P
Observed wedges hot holding at 120F. CDI- Wedges were reheated to 194F. E e
Jul 23, 2018 A 99 · 2 violations
#47 · Non-food-contact surfaces clean −0.5
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Clean heavy sticker residue from outside of plastic pans.
#54 · Meets ventilation and lighting requirements; designated areas used −0.5
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed unopened employee drinks and food stored on top shelf above food for customers in walk in cooler.
Dec 13, 2017 A 97 · 4 violations
#8 · Handwashing sinks, supplied and accessible −1
Corrected during inspectionFollow-up verification required
6-301.11 Provide soap for handwashing at each handsink. -Pf 6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf - Observed no soap or paper towels at the front hand sink. CDI - both were provided.
5-205.11 Maintain access to handsinks. Handsinks may only be used for handwashing.-Pf - Observed a sanitizer bucket stored in the front hand sink. CDI - bucket was removed.
5-202.12 Provide at least 100F water at handsinks. -Pf - Observed the women's restroom only reaching 62F and the men's only reaching 64F. Repair to maintain at least 100F; verification required 12/23/2017
#19 · Proper hot holding temperatures −1.5
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P - Observed potato wedges, red beans, macaroni and cheese and sausage and rice below 135F. CDI - the potato wedges and red beans were voluntarily discarded; the other items were reheated to at least 165F (see temperature chart).
#39 · Wiping cloths: properly used and stored −0.5
Corrected during inspection
3-304.14 Wiping Cloths, Use Limitation - C - Observed all QUAT sanitizer buckets at 50 ppm. CDI - buckets were refilled at 200 ppm.
#42 · Utensils, equipment and linens: properly stored, dried and handled
General comment 4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. - Observed containers stacked wet.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “PRIME FOOD EXPRESS” or State ID 2060019032). Inspection type (routine vs. follow-up) is not published in the county's data.