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A98

MCDONALDS #35403

9414 NORTHLAKE WEST DR, Charlotte, NC 28216
Restaurant · NC permit/State ID 2060019099
Latest gradeA (98)
Last inspectedJul 1, 2026
Inspections on record17
On record sinceFeb 5, 2018

Score history

7085100 Feb 5, 2018: 96Dec 27, 2018: 98.5Jun 30, 2019: 95.5Jun 16, 2020: 97Dec 10, 2020: 97Jun 7, 2021: 97.5Oct 8, 2021: 97.5Mar 24, 2022: 98.5Oct 11, 2022: 98.5Jun 22, 2023: 98.5Oct 27, 2023: 98.5Jun 14, 2024: 97Nov 15, 2024: 98Apr 28, 2025: 99Dec 3, 2025: 99Apr 28, 2026: 97.5Jul 1, 2026: 98
Feb 5, 2018Higher is betterJul 1, 2026

Inspections & violations

Jul 1, 2026 A 98 · 2 violations
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −1
Repeat violation
-REPEAT- 4-501.11 Maintain equipment in good repair. Observed broken low boy and reach-in coolers on right-side prep line. Observed walk-in freezer compressor fans with heavy ice buildup-up. Repair or replace broken equipment.
#55 · Physical facilities installed, maintained & clean −1
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed leaking ceiling around vent by back office. Per PIC, maintenance request has been submitted, waiting for repair.

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Apr 28, 2026 A 97.5 · 4 violations
#10 · Handwashing sinks supplied & accessible −1
Follow-up verification required
5-203.11(A)/5-204.11 Establishment is required to maintain the required number of hand washing sinks required by Law and for convenient use by employees in areas required by the NC Food Code. -Pf- Observed broken handwashing sink beside the fryer. Per PIC, facility has submitted work order for repair. 10-day VR required (5/8/26).
#39 · Contamination prevented during food preparation, storage & display −1
3-305.12 Food may not be stored in locker rooms, toilet rooms, dressing rooms, garbage rooms, mechanical rooms, under sewer lines that are not shielded to intercept potential drips, under leaking water lines, under open stairwells, or under other sources of contamination. Observed sealed boxes of food with ice buildup on exterior under compressor fans with heavy condensation.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
4-501.11 Maintain equipment in good repair. Observed broken low boy and reach-in coolers on right-side prep line. Observed walk-in freezer compressor fans with heavy ice buildup-up. Repair or replace broken equipment.
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. Observed slow leak at faucet of hand washing sink by walk-in cooler door. Repair leak.

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Dec 3, 2025 A 99 · 2 violations
#44 · Utensils, equipment & linens: properly stored, dried & handled −1
Repeat violation
-REPEAT- 4-903.11(B)(1) Clean equipment and utensils shall be stored in a self-draining position that allows for air drying. Observed several plastic containers and metal sheet pans wet stacked. PIC moved items to allow for air drying.
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed open side doors on outside dumpsters. PIC closed dumpster doors.

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Apr 28, 2025 A 99 · 4 violations
#38 · Insects & rodents not present; no unauthorized animals
6-202.15 Protect outer openings of establishment from insect or rodent entry. 6-501.111 Keep the premises free of insects, rodents, and other pests. Observed multiple flying insects in facility due to roof access door being open for filters on roof units being replaced.
#44 · Utensils, equipment & linens: properly stored, dried & handled −0.5
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed a 10-stack of sheet pans being wet nested. 4-903.11(B)(1) Clean equipment and utensils shall be stored in a self-draining position that allows for air drying. Observed a coffee container not kept in self-draining position for air drying.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
4-501.11 Maintain equipment in good repair. Observed gaskets of cold holding units in disrepair on CH reach-in units in kitchen.
#56 · Meets ventilation & lighting requirements; designated areas used
Corrected during inspection
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employee’s personal phones being stored on shelves above prep tables on cook line. CDI- PIC had employees remove personal possessions and wash hands.

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Nov 15, 2024 A 98 · 3 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing -Pf- *Observed - Employee ring out sanitizer towel into handsink basin after removing it from sanitizer bucket. *CDI - PIC educated employee on mistake and proper use of a handsink. Employee then cleaned and wiped down handsink. 6-301.14 Post a handwash sign at each handsink. *Observed - No Handwash sign at hand sinks in restrooms. PIC stated they were taken down during remodel. *CDI - EHS provided new handwash signs to facility.
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-201.11 Store toxic materials to avoid contamination of food, equipment, utensils, linens, and single-service/use items. -P- *Observed - Sanitizer spray bottle stored hanging on rack holding single-service to-go boxes with spray nozzle facing the single-service items. *CDI - PIC noticed before EHS could make them aware and had employee remove spray bottle.
#51 · Plumbing installed; proper backflow devices −1
Repeat violation
*REPEAT* 5-205.15 Maintain a plumbing system in good repair. *Observed - Small leak from pipes at 3 compartment sink. PIC states a work order has already been placed.

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Jun 14, 2024 A 97 · 6 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.11 Provide soap for handwashing at each handsink. -Pf Observed no soap at the back kitchen handsink. CDI - PIC repaired the soap dispenser.
#15 · Food separated & protected −1.5
Corrected during inspectionRepeat violation
3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P Observed raw shelled eggs over cooked eggs in the reach in cooler. Observed raw shelled eggs over beverages in the walk in cooler. CDI - PIC relocated the eggs. For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed raw beef burgers abd ham above 41F in the cooler drawers next to the fryers. The ambient air of the unit was 55F. CDI - PIC voluntarily all the TCS foods in the unit and will call for repair. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#40 · Personal cleanliness
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed food handler with bracelet and prepping food.
#41 · Wiping cloths: properly used & stored
Corrected during inspection
3-304.14(D) Maintain dry wiping cloths free of visible debris and soil. Maintain sanitizer containers for in-use cloths free of visible debris and soil. Observed sanitizer bucket in the warewashing area with 0 ppm of chlorine. CDI - PIC remade the sanitizer.
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. Observed sprayer at the 3-compartment sink leak and taped. Repair. PIC stated that this was called in for repair.

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Oct 27, 2023 A 98.5 · 5 violations
Inspector comments: EHS Courtni Brown co led inspection today.
#15 · Food separated & protected
Corrected during inspection
3-302.11(A)(1) Separate raw animal foods from ready-to-eat foods and washed/unwashed fruits and vegetables. -P Observed raw bacon stored on thawing rack in walk in cooler, directly above hot cakes and ready to eat food. CDI- bacon moved to bottom of thawing rack, no longer contamination risk. For more information on food storage order please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-201.11 Store toxic materials to avoid contamination of food, equipment, utensils, linens, and single-service/use items. -P Observed stock bottle of degreaser stored on top of boxes of soda in dry storage area. CDI- chemical moved, no longer contamination risk.
#43 · In-use utensils: properly stored
3-304.12 (E) In-use utensils, such as ice scoops or utensils for non-TCS food, must be stored in a clean and protected location. Observed spoons used for mixing coffee stored in container, stored spoon side up. Store these utensils with handles up so when handling utensils, not touching food contact surface.
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. Observed handsink near drive thru window with faucet that is loose, needs to be tightened.
#54 · Garbage & refuse properly disposed; facilities maintained −0.5
Corrected during inspection
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed dumpsters outside with lids open. Close lids. CDI- lids closed. 5-501.16 (C )Provide waste bins in required areas including at handwash sinks. Observed no waste bin at handsink near office. CDI- provided.

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Jun 22, 2023 A 98.5 · 4 violations
Inspector comments: Discussed Food Safety Management Systems (FSMS) with PIC, Martha. For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#8 · Hands clean & properly washed
Corrected during inspection
2-301.12 (A),(B) Wash hands for at least 20 seconds. Follow the cleaning procedure to adequately wash your hands. Use warm water, soap, scrub 10 to 15 seconds, rinse, and immediately follow the cleaning procedure with thorough hand drying method. -P Observed manager wash hands at hand sink without using soap. CDI: Education provided and manager re-washed hands using correct procedure.
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed ham and lettuce being held above 41F in 2-door reach-in cooler. Ambient temp of unit 43F-46F. PIC stated food placed into unit between 9am-10am. CDI: PIC placed items in walk-in cooler for rapid cooling and placed work order for reach-in cooler.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed leak at base of faucet on hand sink next to office.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed several gaskets throughout facility soiled with food waste buildup.

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Oct 11, 2022 A 98.5 · 1 violation
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed low QAC sanitizer at three compartment sink- 0ppm. CDI: Food employee replaced sanitizer container and primed- 200ppm. 4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed customer serif-service soda nozzles soiled with mild food splash/waste.

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Mar 24, 2022 A 98.5 · 2 violations
#21 · Proper hot holding temperatures −1.5
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P Observed sausage gravy being held below 135F in steam well. PIC stated product prepared between 5am-6am. CDI: Food employee rapidly reheated product(166F) and added water to steam well.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris. 4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed several gaskets throughout facility soiled with food waste buildup.

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Oct 8, 2021 A 97.5 · 4 violations
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting
Corrected during inspection
2-103.11(M) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure. -Pf Observed no EH policy with "big 6" illnesses listed. CDI: Education provided and PIC made aware of changes due to 2017 Food Code implementation.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.11 Provide soap for handwashing at each handsink. -Pf Observed no soap at hand sink next to walk-in cooler. CDI: PIC provided soap.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Repeat violation
4-602.11 Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed soda nozzles in dining area soiled with buildup. REPEAT VIOLATION.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed torn gasket on biscuit make table. Observed light to moderate ice buildup in walk-in freezer.

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Jun 7, 2021 A 97.5 · 6 violations
#14 · Food-contact surfaces: cleaned and sanitized
Corrected during inspection
4-602.11 Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed ice machine with build-up on the inside. CDi-PIC had food employee clean it with sanitizer towel while EHS was on site.
#22 · Time as a Public Health Control: procedures and records −1
Follow-up verification required
3-501.19 Provide and follow written procedures for foods held using Time as a Public Health Control (TPHC). Clearly mark foods with begin and end times. All food not sold by the end of 4 hours shall be discarded. -P/Pf Observed lettuce and American cheese being held on TPHC with no paper work. EHS sent paperwork and will verify by picture if it is completed. They are doing time stamps correctly. VR REQUIRED 6/17/2021.
#36 · Insects and rodents not present; no unauthorized animals −1
6-501.111 Keep the premises free of insects, rodents, and other pests. Observed flies in the kitchen area.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
Repeat violation
4-502.11(A) Maintain utensils in good repair. Observed ice build-up in the WIF. WIF flap is broken.
#47 · Non-food-contact surfaces clean −0.5
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed latte machine with build-up around the nozzle. Needs to be cleaned.
#52 · Garbage and refuse properly disposed; facilities maintained
5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. Observed boxes and food debris on the outside of the dumpster.

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Dec 10, 2020 A 97 · 4 violations
#7 · No bare hand contact with RTE foods or a pre-approved alternate properly followed −1.5
Corrected during inspection
3-301.11(B) Do not contact exposed ready-to-eat food with bare hands. Use suitable utensils, single-use gloves or dispensing equipment. -P Obsevred food employee BHC a block of cheese and put it on the line for use. CDI-EHS intervened and had PIC voluntarily discard cheese.
#8 · Handwashing sinks, supplied and accessible
Corrected during inspection
5-205.11 Maintain access to handsinks. Handsinks may only be used for handwashing.-Pf Obsevred food employee wash towel in the handsink by the back room. CDI-PIC intervened and explained handsinks are only for handwashing. PIC sanitized sink.
#20 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed a double stand up unit with temperatures at 43F in the bottom unit. The top of the unit was in temp 40-41F, but there was so much cheese, panckaes and large containers of burritos blocking the air from the bottom section. CDI-PIC said food was in there from 1.5hrs ago, food on bottom was moved to the WIC to cool and PIC rearranged the top to allow for air flow. PIC did not sign due to Covid protocols.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
4-501.11 Maintain equipment in good repair. WIF is building up ice on fans.

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Jun 16, 2020 A 97 · 4 violations
#8 · Handwashing sinks, supplied and accessible −1
Corrected during inspectionRepeat violation
REPEAT 6-301.11 Provide soap for handwashing at each handsink. -Pf Observed one hand sink missing soap, CDI soap provided. 6-301.14 Post a handwash sign at each handsink. Observed no sign posted at back of house hand washing sink and mens bathroom hand washing sink. CDI both provided during inspection. (points not increased due to improvement)
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspectionRepeat violation
REHEAT 4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf Observed lemon slicer stored clean with old debris stuck between blade surfaces. CDI slicer pulled and placed into dirty dish pit. Observed containers stored clean with sticker residue stuck to surfaces; CDI containers pulled and placed into dirty dish pit. (points not increased due to improvement)
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
NO POINTS DEDUCTED 4-501.11 Maintain equipment in good repair. Observed split / torn gaskets on reach-in and stand up cooler unit doors in need of replacing / repair.
#47 · Non-food-contact surfaces clean −0.5
4-601.11 (C ) 4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed non-FCS of equipment with build up in need of cleaning (Underneath microwaves, inside bottom surfaces of stand-up freezers, walk-in freezer with ice / frost accumilation in need of removal).

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Jun 30, 2019 A 95.5 · 9 violations
#4 · Proper eating, tasting, drinking, or tobacco use
Corrected during inspection
2-401.11 Eating, Drinking, or Using Tobacco - C An employee shall eat, drink, or use any form of tobacco only in designated areas where the contamination of exposed food or other items needing protection can not result. Observed employee food that was stored (open) on a shelf were opened containers of single-service items were. CDI- Food was removed. Containers were discarded.
#6 · Hands clean and properly washed −2
Corrected during inspection
2-301.14 Wash hands after activities that contaminate them. -P Food employees shall wash their hands after they pick items off the floor, before preparing food. Observed food employee pick food off the floor, throw it away, them put on gloves without washing hands. CDI- Education was performed. Employee removed gloves and washed hands.
#8 · Handwashing sinks, supplied and accessible
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf Observed one hand sink in kitchen area that did not have any paper towels. CDI- Paper towels were provided for hand sink.
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspection
4-602.11 Equipment Food-Contact Surfaces and Utensils-Frequency - P In EQUIPMENT such as ice bins and BEVERAGE dispensing nozzles and enclosed components of EQUIPMENT such as ice makers, cooking oil storage tanks and distribution lines, BEVERAGE and syrup dispensing lines or tubes, coffee bean grinders, and water vending EQUIPMENT: (a) At a frequency specified by the manufacturer, or (b) Absent manufacturer specifications, at a frequency necessary to preclude accumulation of soil or mold. Observed drink nozzles at drink station that had mildew on it. CDI- Nozzles was cleaned during inspection.
#38 · Personal cleanliness
Corrected during inspection
2-402.11 Effectiveness-Hair Restraints - C Food Employees shall wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair from contacting exposed Food; clean equipment, utensils, and linens; and unwrapped single-service and single-use article. Observed food employee not wearing hair restraint while preparing food. CDI- Employee put on hair restraint.
#42 · Utensils, equipment and linens: properly stored, dried and handled −0.5
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed stacks of containers that were stacked wet. CDI- Containers were unstacked and allowed to air dry.
#43 · Single-use and single-service articles; properly stored and used
Corrected during inspection
4-904.11 Display and handle single-use and single-service articles to prevent contamination. Single-Service and Single-Use Articles shall be stored and kept in the original protective package or stored by using other means that afford protection from contamination until used. Inverted single-service trays stored at prep line. Trays were inverted.
#52 · Garbage and refuse properly disposed; facilities maintained
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed dumpster doors were open at start of inspection. CDI- dumpster doors were closed.
#54 · Meets ventilation and lighting requirements; designated areas used −0.5
6-403.11 Designated Areas-Employee Accommodations for eating / drinking/smoking - C Observed employee food that was stored (open) on a shelf were opened containers of single-service items were. CDI- Food was removed. Containers were discarded.

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Dec 27, 2018 A 98.5 · 4 violations
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf Observed several items such as a scooping device and various plastic utensils with slight debris present on the food contact surfaces. PIC stated that the items were no longer in use and voluntarily discarded the items.
#39 · Wiping cloths: properly used and stored
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. Observed two wet wiping cloths left out of sanitizer containers in the rear biscuit area. Items returned to sanitizer container.
#42 · Utensils, equipment and linens: properly stored, dried and handled
Corrected during inspection
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed wet nested containers in the clean dish area. Items unstacked/allowed to air dry by EHS.
#53 · Physical facilities installed, maintained and clean
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed dirt/mud accumulation at the rear door due to recent deliveries.

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Feb 5, 2018 A 96 · 6 violations
#20 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 45F or less. -P - Observed egg whites, liquid eggs, ham and folded eggs in the prep unit beside the fryers above 45F; the unit was unplugged. PIC voluntarily discarded the food; see temperature chart. Product disposition sheet was emailed with the inspection.
#22 · Time as a Public Health Control: procedures and records −1
Corrected during inspection
3-501.19 Provide and follow written procedures for foods held using Time as a Public Health Control (TPHC). Clearly mark foods with begin and end times. All food not sold by the end of 4 hours shall be discarded. -P/Pf - Observed 2 stacks of cheese held on the counter on time but the times were not marked. CDI - times were marked.
#26 · Toxic substances properly identified, stored, and used −1
Corrected during inspectionFollow-up verification required
7-204.11 Provide sanitizer at correct concentrations, diluting as required.-P - Observed QUAT sanitizer at the 3 compartment sink dispensing at 50 ppm. CDI - PIC has switched to chlorine sanitizer until maintenance can come out to adjust the QUAT. Verification required 2/15/2018
#41 · In-use utensils: properly stored
Corrected during inspection
General comment 3-304.12 Store in-use utensils in a clean, dry place, in food with handles out, in 135F or greater water or in running water which quickly moves food particles to the drain. - Observed a spoon handle down in the cooked onion container. CDI - spoon was removed.
#43 · Single-use and single-service articles; properly stored and used −0.5
4-903.11(A) Store single-use and single-service articles to prevent contamination and at least 6 inches off the floor. - Observed multiple boxes of cups stored on the floor; PIC stated they were delivered yesterday at 5 AM.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
General comment 4-501.11 Maintain equipment in good repair. - Observed split gaskets on prep unit under the counter on the front prep line, the top door of the fry freezer and the top door of the chicken freezer. Replace gaskets.

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “MCDONALDS #35403” or State ID 2060019099). Inspection type (routine vs. follow-up) is not published in the county's data.