A96
RESIDENCE INN
220 E TRADE ST, Charlotte, NC 28202
Restaurant · NC permit/State ID 2060019269
Latest gradeA (96)
Last inspectedJun 30, 2026
Inspections on record10
On record sinceSep 21, 2018
Score history
Sep 21, 2018Higher is betterJun 30, 2026
Inspections & violations
Jun 30, 2026 A 96 · 5 violations
#22 · Proper cold holding temperatures −3
Repeat violationFollow-up verification required
REPEAT
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed almond milk and cream cheese on cold buffet line above 41F. Observed multiple food items in reach in cooler above 41F, ambient air of reach in cooler was 50F. PIC stated temperatures were at 41F or below at beginning of service this morning. Items from reach in cooler were moved to other refrigeration. Items on cold buffet line were voluntarily discarded. VERIFICATION REQUIRED. If violation occurs on future inspections a risk control plan and/or permit action may be implemented.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#36 · Thermometers provided & accurate −0.5
Follow-up verification required
4-302.12 Provide an accessible thermometer for use. Provide a thin probe thermometer for accurate measure of thin foods.-Pf . Observed facility with a thick probe dial thermometer. Facility does have thin food items. VERIFICATION REQUIRED.
#37 · Food properly labeled: original container
3-602.11(C) Bulk food available for consumer self-dispensing shall be prominently labeled in plain view with the manufacturer label provided with the food, or another method of identification that includes the information in 3-602.11 (B)(1), (2), and (6). Observed bulk cereals inside dispensers with only the name of the food, no other information about ingredients or nutrition facts.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
Follow-up verification required
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf. Observed facility without quat test strips. VERIFICATION REQUIRED.
#49 · Non-food contact surfaces clean
Repeat violation
REPEAT
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed minor food debris build up in bottom of reach in freezer and reach in cooler. Points remain the same due to improvement from last inspection.
Aug 13, 2025 A 95.5 · 5 violations
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
REPEAT VIOLATION: 3-501.16(A)(2) Maintain TCS foods in cold holding at 41 F or less. - P. Observed 2% milk, half & half, two containers of cream cheese and one container of salsa cold holding > 41 F at buffet line since 6:30 am. Refer to temperature chart. CDI - PIC transferred foods to reach-in cooler to cool down. Discussed about placing these items on TPHC. TPHC form filled onsite. -3-
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ.
#38 · Insects & rodents not present; no unauthorized animals
6-501.111 Keep the premises free of insects, rodents, and other pests. Observed large flies present in the kitchen. -0-
#39 · Contamination prevented during food preparation, storage & display −1
Repeat violation
REPEAT VIOLATION: 3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed water bottle cases stacked and stored on the kitchen floor and being used to prop open a door. Remove off floor. -1-
#45 · Single-use & single-service articles: properly stored & used −0.5
Repeat violation
REPEAT VIOLATION: 4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed stacked boxes of styrofoam cups stored on the kitchen floor. Remove from floor. -0.5-
#49 · Non-food contact surfaces clean
4-601.11(C) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris. 4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed black biofilm residue build up on non-food contact surfaces of juice dispenser where drip plan is placed. Image attached for reference. Increase cleaning frequency and maintain clean. -0-
Mar 11, 2025 A 98 · 5 violations
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41 F or less. - P. Observed hard boiled eggs and salsa at 46 F and milk at 43 F in the reach in unit. Discussion with PIC, explained that the temperature was above 41 F since 9:00 am. CDI - Foods voluntarily discarded by PIC. -1.5-
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ.
#39 · Contamination prevented during food preparation, storage & display
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed water bottle cases stacked and stored on the kitchen floor. Remove off floor. -0-
#44 · Utensils, equipment & linens: properly stored, dried & handled
Corrected during inspection
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed stagnant water inside two carafes stored as clean at utensil shelving unit. CDI - Carafes relocated to dish machine to be w/r/s. -0-
#45 · Single-use & single-service articles: properly stored & used
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed box of cups stored on the kitchen floor. Remove from floor. -0-
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. - Pf. Observed non-functional maximum registering thermometer/plate. EHS verified dish machine is achieving final rinse temperatures of 160 F. -0.5-
Verification visit is required.
Sep 5, 2024 A 98.5 · 4 violations
#24 · Time as a Public Health Control; procedures & records
Corrected during inspection
3-501.19(B) (1) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall have an initial temperature of 41 F when removed from cold holding temperature control or 135 F or greater when removed from hot holding temperature control. -P Observed TPHC procedures for breakfast however temps and times are not documented. Temped cream cheese at 61F, scrambled eggs 167F, sausage patties 149F. Observed a binder with the TPHC procedures however there are food items no longer offered and log sheets have not been utilized since 2020. CDI - Provided education to the food handler regarding TPHC procedures. Provided a new TPHC sheet for the facility with updated food items. Food handler will discard the cream cheese after breakfast which is from 630-9AM.
#28 · Toxic substances properly identified stored & used −1
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf Observed unlabeled spray bottle of cleaner. CDI - Food handler discarded the contents in the mop sink.
#45 · Single-use & single-service articles: properly stored & used −0.5
Repeat violation
4-903.11(C ) Single Service and Single Use items shall be kept in the original protective package or stored using other means that protect the item until used. Observed bowls at the breakfast buffet stored with the food contact facing upward. Invert to prevent contamination.
#48 · Warewashing facilities: installed, maintained & used; test strips
Corrected during inspection
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf Observed sink and surface cleaner label on the dispenser at the mop sink but was actually quat. Observed the chlorine test strips are expired 2021. Obtain new test kit. (This is not their main sanitizer) CDI - 3-compartment sink has quat and test strips are available, in the event you will need to use chlorine or sink and surface cleaner you will need these test strips.
Jan 31, 2024 A 97.5 · 3 violations
#10 · Handwashing sinks supplied & accessible −2
Corrected during inspectionRepeat violation
5-205.11 (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf. Observed ice bucket in front of the handsink. CDI - bucket was relocated. REPEAT
#45 · Single-use & single-service articles: properly stored & used
4-903.11(C ) Single Service and Single Use items shall be kept in the original protective package or stored using other means that protect the item until used. Observed bowls and plates at the breakfast buffet stored with the food contact facing upward. Invert to prevent contamination.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf Observed facility thermometer to test the heat sanitizing dishmachine is not functioning. Replace battery or if broken replace the thermoplate. Verification visit required within 10 days.
Oct 25, 2023 A 98.5 · 4 violations
#6 · Proper eating, tasting, drinking or tobacco use
2-401.11 (A) Employees shall eat, drink, or use any form of tobacco only in designated areas where the contamination of exposed food, clean equipment and utensils, and other items needing protection can not result. Observed open drink on the prep table.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
5-205.11 (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf. Observed ice bucket in front of the handsink. CDI - bucket was relocated.
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed hard boiled eggs at 62F. In discussion with the food handler, which stated they keep the eggs. Explained that the temperature was above 41F and shall not be resumed for another time. CDI - eggs were discarded.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#56 · Meets ventilation & lighting requirements; designated areas used −0.5
Repeat violation
6-403.11 (A)Areas designated for employees to eat and drink, shall be located so that food, equipment, linens, single service/use items are protected from contamination. Observed personal cell phone on the prep table on supplies.
May 18, 2023 A 97 · 4 violations
#16 · Food-contact surfaces: cleaned & sanitized −1.5
4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed interior of ice machine accumulating pink and black residue. Clean and maintain
#36 · Thermometers provided & accurate −0.5
Follow-up verification required
4-302.12 Provide an accessible thermometer for use. Provide a thin probe thermometer for accurate measure of thin foods.-Pf . Observed the thin probe thermometer not functioning. Repair or replace. Verification visit required to ensure compliance.
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
Follow-up verification required
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf Observed facility does not have a max/min thermometer for ensuring the heat sanitizing dishmachine is properly sanitizing at above 161F. Verification visit required within 10 days.
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf Observed quat sanitizer test strips are water damaged. Obtain a new test kit. Verification visit required to ensure compliance in 10 days.
#56 · Meets ventilation & lighting requirements; designated areas used −0.5
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employee belongings stored under the prep table with facility equipment and on the prep table.
Jan 22, 2020 A 96 · 7 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties −2
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. Observed no certified food protection manager on site during inspection.
#22 · Time as a Public Health Control: procedures and records −1
Repeat violationFollow-up verification required
3-501.19 Provide and follow written procedures for foods held using Time as a Public Health Control (TPHC). Clearly mark foods with begin and end times. All food not sold by the end of 4 hours shall be discarded. -P/Pf Through discussion with staff, all TCS items are discarded at the end of 4 hours. The staff stated that they are not monitoring the temperature on these items due to them discarding them. The current TPHC procedures do not list all TCS food items. The procedure is to log the start and end times on a log and the log is not complete with all items. VERIFICATION REQUIRED
#26 · Toxic substances properly identified, stored, and used
Corrected during inspection
7-207.11 Store labeled, employee medications to prevent contamination. -P Observed employee medicinal spray stored on prep top. CDI: Product relocated.
#38 · Personal cleanliness −0.5
Repeat violation
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed food employee with bracelets. REPEAT VIOLATION
#42 · Utensils, equipment and linens: properly stored, dried and handled −0.5
Corrected during inspection
4-903.11 Store cleaned equipment, utensils, linens and packages in a clean, dry location and at least 6 inches off the floor. Observed employee glasses case and keys stored on prep top table. CDI: Items relocated.
#43 · Single-use and single-service articles; properly stored and used
4-903.11(A) Store single-use and single-service articles to prevent contamination and at least 6 inches off the floor. Observed bulk box of napkins stored on floor in cabinet under juice/milk counter. Observed employee items stored on top of box of sheet pan liners. CDI: Employee items relocated.
#54 · Meets ventilation and lighting requirements; designated areas used
6-403.11 Designated Areas-Employee Accommodations for eating / drinking/smoking - C Observed employee food that was heated in microwave and left in microwave from last night. Ensure there are designated areas and employees use those for reheating/eating food.
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed no designated area for kitchen staff to store personal items. Ensure there are designated areas and employees use those for storage of belongings.
Jun 19, 2019 A 95.5 · 8 violations
#2 · Management and food employee knowledge, and conditional employee; responsibilities and reporting.
Corrected during inspection
2-103.11(M) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure. -PF Through discussion, employees were unable to list more than 2 symptoms and 2 illnesses. Facility has an employee health policy in place. CDI: Employees educated about employee health policy and given an employee health policy poster during inspection.
#8 · Handwashing sinks, supplied and accessible −1
Corrected during inspection
5-205.11 Maintain access to handsinks. Handsinks may only be used for handwashing.-Pf Observed cart for dirty dishes blocking handsink in kitchen. CDI: Cart relocated.
#20 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed cream cheese, yogurt, eggs, cantalope, and honeydew above 41F. CDI: Items permanently moved to TPHC and TPHC procedures written during inspection.
#22 · Time as a Public Health Control: procedures and records
Corrected during inspection
3-501.19 Provide and follow written procedures for foods held using Time as a Public Health Control (TPHC). Clearly mark foods with begin and end times. All food not sold by the end of 4 hours shall be discarded. -P/Pf Through discussion, PIC stated that juices and milk are held on TPHC. There was no TPHC procedure on site during inspection. CDI: TPHC procedure written during inspection.
#35 · Food properly labeled: original container
Corrected during inspection
3-602.11 Food packaged on premises for customer self service shall include a label with the common name of the food, ingredients in descending order, quantity of contents, name and place of business and major food allergens. -Pf Observed no labeling and nutrition information at the self dispense cereals. CDI: Proper information provided during inspection and stored with the cereal dispensers.
#37 · Contamination prevented during food preparation, storage and display
Corrected during inspection
3-307.11 Protect food from contamination sources not specifically noted by code. Observed employee food and drink stored over customer food in reach in cooler. CDI: Items reorganized.
#38 · Personal cleanliness −0.5
Repeat violation
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed employees with unapproved jewelry preparing food. REPEAT VIOLATION
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed employees preparing food with no hair restraints. REPEAT VIOLATION
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
4-502.11(A) Maintain utensils in good repair. Observed salsa chilly box with crack in it.
Sep 21, 2018 A 97 · 4 violations
#14 · Food-contact surfaces: cleaned and sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -P
Observed several serving spoons that were greasy and still had food residue left on them hanging up at the 3 compartment sink as clean. *General Comment*
CDI- Items were placed back in the 3 compartment sink to be rewashed.
#19 · Proper hot holding temperatures −1.5
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P
Observed pre cooked turkey sausage and andouille sausage holding in hot unit both at 94F.
CDI- Items were reheated to 186F during inspection.
#20 · Proper cold holding temperatures −1.5
3-501.16(A)(2) Maintain TCS foods in cold holding at 45F or less. -Pf
At buffet line, observed honey dew melon, sliced cheese, and cream cheese above 45F.
CDI- More ice was added to the ice well under the melon and cheese, so ice touched the containers of food. The cream cheese ice container had melted and it was replaced with a frozen one. - -
#38 · Personal cleanliness
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed.
Observed food employee wearing bracelets and rings.
*General Comment*
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils.
Observed same food employee not wearing hair restraint while preparing food.
*General Comment*
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “RESIDENCE INN” or State ID 2060019269). Inspection type (routine vs. follow-up) is not published in the county's data.