A96
SPRINGHILL SUITES AT CAROWINDS
1000 COASTERVIEW DR, Charlotte, NC 28273
Restaurant · NC permit/State ID 2060019673
Latest gradeA (96)
Last inspectedJul 17, 2026
Inspections on record11
On record sinceDec 19, 2019
Score history
Dec 19, 2019Higher is betterJul 17, 2026
Inspections & violations
Jul 17, 2026 A 96 · 3 violations
#2 · Certified Food Protection Manager −1
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. *Observed - No CFPM onsite during time of inspection.
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#24 · Time as a Public Health Control; procedures & records −3
Corrected during inspectionRepeat violation
*REPEAT* 3-501.19 (A) (1) Written procedures for Time as a Public Health Control shall be prepared in advance, maintained in the establishment, and made available for the Health Department upon request. Written TPHC procedures must specify methods of compliance with 3-501.19 (B) or (C). -Pf- *Observed - No TPHC written procedures onsite during time of inspection. *CDI - EHS provided copy of TPHC procedures and assisted PIC in filling them out. PIC made copies to provide one for the manager and the kitchen.
TPHC procedure template may be found at: www.mecknc.gov/foodsafety
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. *Observed - Right Door Gasket tearing to Left 2 Door Standing RIC. Replace.
Dec 18, 2025 A 94 · 2 violations
Inspector comments: For milk cartons in mini cooler repeatedly seen to be above 41F, TPHC or pre-chilling milk substantially below 41F (ahead of placement in cooler for cold holding) is advised. Milk cartons in small cooler which is opened continuously are not good candidates for the current cold holding process, based on findings from the last two inspections. If cold holding is out at the next inspection, risk control plan maya result.
#22 · Proper cold holding temperatures −3
Repeat violation
REPEAT. See general comments.
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Observed milk cartons in right side mini cooler serving line at 43F. (-3)
#24 · Time as a Public Health Control; procedures & records −3
Repeat violationFollow-up verification required
REPEAT. TEN DAY VR.
3-501.19 (A) (1) Written procedures for Time as a Public Health Control shall be prepared in advance, maintained in the establishment, and made available for the Health Department upon request. Written TPHC procedures must specify methods of compliance with 3-501.19 (B) or (C). -Pf.
Observed no written procedures for TPHC onsite. PIC should fill out form provided and email to EHS for verification within 10 days. (-3)
FORM HERE:
English- https://mecknc.widen.net/s/pvtc855zds/tphc-template-english
Spanish- https://mecknc.widen.net/s/jb7hdwsqqk/tphc-template-spanish
Jun 11, 2025 A 90.5 · 8 violations
Inspector comments: -All TCS items held on TPHC. TCS foods in back kitchen hot boxes begin time when leaving temperature control.
#1 · PIC Present, demonstrates knowledge, & performs duties −1
Corrected during inspectionRepeat violation
REPEAT.
2-102.11 (A) - (C )(1), (4)-(16) The Person in charge shall demonstrate knowledge of foodborne disease prevention, application of HACCP principles, and the requirements of this code by (A) Complying with the Food Code by having no violations of Priority Items during the current inspection, (B) Being a certified food protection manager, or (C) by responding correctly to the inspector's questions related to the operation of the food establishment. -Pf.
Observed PIC unable to determine how high temp dish machine is tested prior to use each day or if the facility has written procedures for TPHC. Facility noted with repeat temperature violations, and the staff member stated to be a CFPM was not present for inspection.
CDI- EHS provided education about TPHC and testing high temp dish machine. EHS advises additional staff to become CFSM’s at earliest opportunity. (-1)
Please visit our resource page, www.mecknc.gov/foodsafety, for more food safety information related to PIC Duties, Training, and managing food safety.
#2 · Certified Food Protection Manager −1
Repeat violation
REPEAT.
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager.
Observed no CFPM onsite during inspection. (-1)
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#21 · Proper hot holding temperatures −1.5
Corrected during inspectionRepeat violation
REPEAT.
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P
Observed egg frittatas and sausage patty’s in warmer boxes below 135F.
CDI- PIC voluntarily disposes of items. Points not escalated due to being taken from TPHC violation for improper starting temperature. (-1.5)
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
REPEAT.
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Observed milks in small beverage cooler above 41F.
CDI- PIC voluntarily disposes of milk. EHS advises placement on TPHC going forward, due to frequent opening of cooler doors. EHS notes mini cooler which was not ANSI approved at last inspection has been replaced and has an ambient temperature below 41F. (-3)
#24 · Time as a Public Health Control; procedures & records −1.5
TEN DAY VR.
3-501.19 (A) (1) Written procedures for Time as a Public Health Control shall be prepared in advance, maintained in the establishment, and made available for the Health Department upon request. Written TPHC procedures must specify methods of compliance with 3-501.19 (B) or (C). -Pf.
PIC states all items on serving line and in back warmer boxes are on TPHC but no procedures could be located onsite.
EHS will make return visit within 10 days to re-assess TPHC written procedures, which were also provided at the last inspection. (-1.5)
Form here: https://mecknc.widen.net/s/pvtc855zds/tphc-template-english
3-501.19(B) (1) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall have an initial temperature of 41 F when removed from cold holding temperature control or 135 F or greater when removed from hot holding temperature control. -P
Observed all TCS foods (frittatas, sausage) inside warmer boxes below 135F. PIC states these items are back-ups that move to the serving line when supply is depleted. EHS explains that TCS foods cannot begin TPHC if below 135F.
CDI- All items in warmer boxes voluntarily disposed of. EHS instructs PIC to take temperatures of foods and ensure 135F or above before placing on TPHC.
#37 · Food properly labeled: original container
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta.
Observed dry goods without labels. EHS advises staff to label items with product name at earliest opportunity. (-0)
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
Repeat violation
REPEAT.
4-205.10 Ensure equipment other than toasters, mixers, microwaves, water heaters and hoods is ANSI certified or equivalent.
Observed non-ANSI certified table top warmer boxes in back of kitchen as a source of repeat temperature violation. Replace with suitable equipment which can hold food at 135F and above, and is ANSI certified/equivalent. (-0.5)
4-501.11 Maintain equipment in good repair.
Observed severely torn gasket in reach-in cooler.
#48 · Warewashing facilities: installed, maintained & used; test strips −1
Repeat violation
10 DAY VR.
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf
Observed no max registering thermometer for use at high-temp dish machine. EHS dish plate thermometer read 160F on second cycle. EHS will make return visit in 10 days to verify thermometer.
REPEAT. TEN DAY VR.
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf
Observed Sink and Surface test strips when facility uses quat. Quat observed at 250ppm. A visit will be made within 10 days to reassess. (-1)
Dec 23, 2024 A 94.5 · 7 violations
#1 · PIC Present, demonstrates knowledge, & performs duties −1
Corrected during inspection
2-102.11 (A) - (C )(1), (4)-(16) The Person in charge shall demonstrate knowledge of foodborne disease prevention, application of HACCP principles, and the requirements of this code by (A) Complying with the Food Code by having no violations of Priority Items during the current inspection, (B) Being a certified food protection manager, or (C) by responding correctly to the inspector's questions related to the operation of the food establishment. -Pf. Observed PIC that is not a certified food protection manager, had commercial reheating, hot and cold holding violations, and did not know how to test sanitizer at 3 compartment sink. CDI-EHS provided education.
Please visit our resource page, www.mecknc.gov/foodsafety, for more food safety information related to PIC Duties, Training, and managing food safety.
#2 · Certified Food Protection Manager −1
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no certified food protection manager during inspection.
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#19 · Proper reheating procedures for hot holding
Corrected during inspection
3-403.11 (C), (D) Reheat commercially processed, ready-to-eat food to 135F within 2 hours if food is to be hot held until service. -P. Observed ready to eat frittatas reheated below 135F (see temp chart) to be held for hot holding at serving line. CDI-PIC reheated items to above 165F.
#21 · Proper hot holding temperatures −1.5
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P. Observed frittatas and egg bagel below 135F at serving line (see temp chart). CDI-Facility to discard all foods after service is over at 9:30. Facility does not save/cool any hot foods used and operates from 6:30-9:30. EHS to establish TPHC procedure for facility.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed several containers of milk above 41F (see temp chart) in self serving mini fridge at serving line and opened bag of ready to eat sausage without temperature control sitting at prep table at 48F that was in the process of being prepped, other patties were below 41F . CDI-PIC voluntarily discarded milk and immediately cooked all sausage patties. EHS spoke with PIC about getting all unused foods under temperature control until being cooked and to not use mini fridge for milk until fridge is replaced with approved equipment.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-205.10 Ensure equipment other than toasters, mixers, microwaves, water heaters and hoods is ANSI certified or equivalent. Observed food warmer and mini fridge for holding milk at serving line that are not ANSI or NSF approved. EHS spoke with PIC about replacing equipment with commercially approved (ANSI/NSF).
#48 · Warewashing facilities: installed, maintained & used; test strips −0.5
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf. Observed facility using sink and surface sanitizer without sink and surface test strips, facility has quat test strips. EHS tested sanitizer at 700 ppm. VR within 10 days to check for correct test strips.
Apr 19, 2024 A 98.5 · 3 violations
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P. Observed quat sanitizer testing at 0 ppm in 3 compartment sink. CDI-PIC changed empty sanitizer container and dispensing system tested at 200 ppm. Per PIC, dishes had not been washed in 3 compartment sink yet since service was still on going and container of quat sanitizer was going to be changed prior to dish washing.
For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY
#23 · Proper date marking & disposition −1.5
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P. Observed marinara sauce and shredded mozzarella held the 7 day time window, prepped shredded cheddar cheese and salsa and opened commercial container of salsa without a date label. CDI-PIC voluntarily discarded items and added date label to commercial container of salsa.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.111 Keep storage areas and bins for waste in good repair. Observed dumpster with broken, right topside lid.
Dec 21, 2023 A 100 · 2 violations
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed minor tear on gasket in left corner of the left door of the refrigerator unit in the kitchen. Temperatures unaffected by torn gasket.
#55 · Physical facilities installed, maintained & clean
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed minor dust buildup surrounding both air vents inside the kitchen.
Jun 23, 2023 A 97 · 6 violations
#2 · Certified Food Protection Manager
Repeat violation
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager.
For more information on becoming a certified food protection manager please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation.
Observed no CFSM present at the time of the inspection.
#21 · Proper hot holding temperatures
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
Observed scrambled eggs held below 135F on the breakfast buffet. CDI - Establishment was allowed to use TPHC for the remainder of breakfast, breakfast does not exceed the 4 hour TPHC hold. EHS emailed TPHC form to PIC.
#22 · Proper cold holding temperatures −1.5
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
Observed marinara inside the RIC above 41F. Observed salsa on the breakfast buffet held above 41F. CDI - Marinara was voluntarily discarded. Salsa on breakfast buffet was allowed to be on 4 hour TPHC (1 hour remaining).
#39 · Contamination prevented during food preparation, storage & display −1
Corrected during inspection
3-306.11 Protect food on display using shields, packaging, or other effective means. -P. Observed apples on the breakfast buffet with no protective packaging or shield. CDI - Apples were removed from breakfast buffet.
#40 · Personal cleanliness −0.5
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed food employees prepping and reheating food with no head covering.
#54 · Garbage & refuse properly disposed; facilities maintained
Corrected during inspection
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed dumpster doors left open. CDI - Dumpster doors were closed.
Dec 21, 2022 A 97 · 5 violations
#2 · Certified Food Protection Manager
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. For more information on becoming a certified food protection manager please visit: http://meck.co/FoodSafety. Observed facility without a certified food protection manager
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf. Observed hand sink without paper towels. CDI: PIC placed paper towels at hand sink
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY. Observed quat sanitizer at 3 comp sink at 0ppm. Container was empty. CDI: PIC replaced container and refilled the sink. New concentration is 150ppm. (This type of quat is effective at 150ppm- 400ppm).
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ . Observed almond milk and 2% milk sitting on buffet bar above 41F. CDI: PIC voluntarily discarded items.
#51 · Plumbing installed; proper backflow devices
5-205.15 Maintain a plumbing system in good repair. Observed pipe under 3 comp sink leaking. Repair
May 24, 2022 A 99 · 2 violations
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.14 Post a handwash sign at each handsink. Observed no handwashing signage at handwashing sink in bar. CDI - Handwashing signage was provided. -1 point-
#48 · Warewashing facilities: installed, maintained & used; test strips
4-302.13 (B) Provide an approved Max/Min thermometer for testing sanitizing temperatures in hot water warewashing machines. The thermometer must be readily accessible. -Pf Observed no max/min thermometer for testing sanitizing temperatures in hot water warewashing machine. Facilities that use a high-temperature dishmachine as the method of sanitizing food contact surfaces must provide an irreversible registering temperature indicator for measuring the utensil surface temperature. This testing method should ensure that the surface of the utensil reaches at least 160ºF. Recommended testing methods include Temperature labels or maximum registering thermometer/plate. -0 points-
Aug 18, 2021 A 98 · 2 violations
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspection
4-501.114 Manual and Mechanical Warewashing Equipment, Chemical Sanitization-Temperature, pH, Concentration and Hardness - P OBSERVED low concentration levels for sanitizer at three comp sink. CDI. PIC emptied and refilled with sanitizer that reached accurate concentration level.
#34 · Thermometers provided and accurate −0.5
Follow-up verification required
4-302.12 Provide an accessible thermometer for use. Provide a thin probe thermometer for accurate measure of thin foods.-Pf OBSERVED no thin probe thermometer on site. VR within 10 days.
Dec 19, 2019 A 98.5 · 2 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties
No Points Deducted: Observed PIC without ANSI Food Protection Manager credential.
2-102.12 Certified Food Protection Manager - C
#21 · Proper date marking and disposition −1.5
Observed: Several items not date marked. Items were opened and placed in containers by the night shift (last night). CDI by educating the importance of date marking and adding dates to the containers.
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “SPRINGHILL SUITES AT CAROWINDS” or State ID 2060019673). Inspection type (routine vs. follow-up) is not published in the county's data.