A98.5
DAIRY QUEEN EASTWAY #17165
3054 EASTWAY DR, Charlotte, NC 28205
Restaurant · NC permit/State ID 2060019945
Latest gradeA (98.5)
Last inspectedOct 5, 2026
Inspections on record7
On record sinceOct 14, 2020
Score history
Oct 14, 2020Higher is betterOct 5, 2026
Inspections & violations
Oct 5, 2026 A 98.5 · 4 violations
Inspector comments: Facility has now added hot dogs to the menu. EHS to change risk category
#2 · Certified Food Protection Manager −1
Repeat violation
REPEAT
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed facility without a CFPM onsite during inspection.
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#23 · Proper date marking & disposition
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it has not been labeled, or if the label is incorrect. -P The PIC should train and assign staff to monitor date marking to prevent the use of food products that are no longer in compliance with 3-501.17 (A), (B), or (C) . Observed hot dogs without a date. CDI: PIC placed date on item
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#39 · Contamination prevented during food preparation, storage & display
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed food being stored on the floor inside walk in freezer.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used −0.5
4-502.11(A) Maintain utensils in good repair. Observed rubber spatulas damaged. Replace
Jul 3, 2025 A 97.5 · 9 violations
Inspector comments: EHS advised PIC to wash bananas before cutting them.
#2 · Certified Food Protection Manager −1
Repeat violation
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed nozzles CFPM on duty during inspection. REPEAT
For more information on becoming a certified food protection manager please visit: www.mecknc.gov/foodsafety
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting −1
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF Observed that the PIC could not ensure that employees have been trained. EHS spoke with owner on the phone and he will text EHS pictures of forms the employees signed. EHS gave PIC employee health policy for employees to read and sign. VR needed 7-13-25
For more information on employee health policy, please visit: www.mecknc.gov/foodsafety
#5 · Procedures for responding to vomiting & diarrheal events −0.5
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf Observed the facility does not have written instructions for vomiting or diarrheal cleanup. EHS spoke with Owner and he stated that he has ordered a new kit that will contain the instructions. VR needed 7-13-25
For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#8 · Hands clean & properly washed
Corrected during inspection
2-301.14 (H) Wash hands before donning gloves to initiate a task that involves working with food.- P Observed both employees putting on gloves without washing their hands. CDI EHS educated employees and they both stopped and washed their hands.
#40 · Personal cleanliness
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed employee handling food with no head covering on.
#41 · Wiping cloths: properly used & stored
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed a wet wiping cloth on the cutting board.
#45 · Single-use & single-service articles: properly stored & used
Corrected during inspection
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed multiple single service items stored unprotected on top of the counter. CDI PIC inverted single service items and will keep cup liners in the plastic.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.12 Resurface or replace cutting surfaces that can no longer be effectively cleaned and sanitized. Observed cutting board at the prep unit with deep grooves that can not be effectively cleaned and sanitized.
#56 · Meets ventilation & lighting requirements; designated areas used
Corrected during inspection
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed multiple employee possessions on the shelf above food. CDI PIC moved employee items.
Jul 11, 2024 A 96 · 7 violations
#2 · Certified Food Protection Manager −1
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. No one present during inspection that had food certification.
For more information on becoming a certified food protection manager please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed sanitizer at 0 ppm quat in three comp sink. Was being used to wash and sanitize. CDI New container put in, new sanitizer filled and tested at 150 ppm, items re washed and sanitized.
For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed milk and ambient in RIC 1 holding above 41F. Observed queso in prep unit holding above 41F. CDI items above 41F were voluntarily discarded. Milk will be placed in RIC 2 that is holding 41F and below. Have RIC 1 looked at by repairman.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P Observed queso from a can portioned out with expired date mark of 7/23, past a 7 day expiration of when it was opened (7/8). CDI queso date was corrected to 7/16.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#28 · Toxic substances properly identified stored & used
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf Observed one bottle of glass and multi surface cleaner with no label. CDI bottle was labeled.
#38 · Insects & rodents not present; no unauthorized animals
6-501.111 Keep the premises free of insects, rodents, and other pests. Observed fruit flies flying around.
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed doors open on shared dumpsters. Keep doors closed.
Jul 10, 2023 A 98.5 · 3 violations
#2 · Certified Food Protection Manager −1
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. - Observed PIC’s food protection manager certificate to have expired on 6/04/2023.
For more information on becoming a certified food protection manager please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#5 · Procedures for responding to vomiting & diarrheal events −0.5
Corrected during inspection
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf - PIC unable to locate facility’s written procedures for vomit and diarrheal clean up. - CDI - EHS emailed PIC copy of written procedures for vomit and diarrhea clean up plan. Ensure all employees are trained on procedures and maintain written procedures in facility.
For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. - Observed ice buildup in walk-in freezer. Ensure no moisture leaks are present in unit.
Jul 5, 2022 A 98.5 · 4 violations
#39 · Contamination prevented during food preparation, storage & display
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Bag of soft serve observed on floor in walk-in cooler. Do not store food on floor. 0 pts.
#41 · Wiping cloths: properly used & stored −1
Repeat violation
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed 2 wet wiping cloths on surfaces in the kitchen. Store wet wiping cloths in sanitizer solution when in between uses. REPEAT
#54 · Garbage & refuse properly disposed; facilities maintained
5-501.15 Provide dumpster, waste containers that are of sound construction. Lid missing on cardboard dumpster. Contact waste management company to replace dumpster. 0 pts.
#56 · Meets ventilation & lighting requirements; designated areas used −0.5
Repeat violation
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Employee personal items stored on shelf above cake trays. REPEAT
Jul 14, 2021 A 98 · 4 violations
#26 · Toxic substances properly identified, stored, and used −1
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf. Observed spray bottle holding blue chemical with no identification. Observed various chemicals with incorrect labeling including yellow disinfectant cleaner identified as sanitizer. CDI - PIC corrected all chemical bottle labeling.
7-201.11 Store toxic materials to avoid contamination. -P. Observed spray bottles of bleach and blue chemical stored on shelf immediately adjacent to single service cups. CDI - PIC relocated. Do not store chemicals with food or food contact items.
7-206.11 Restricted Use Pesticides, Criteria - P. Observed household Raid Ant & Roach spray present in mop room. CDI - PIC discarded. Do not use household pesticides not labeled for use in commercial foodservice establishments. Contact pest control operator for service.
#39 · Wiping cloths: properly used and stored −0.5
Repeat violation
3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. Observed wet wiping cloth with food residue present laying on countertop at ice cream machines. Once a wiping cloth has been used, place it into sanitizer solution if it will be used again or remove it to soiled linen receptacle. REPEAT
#46 · Warewashing facilities: installed, maintained and used; test strips −0.5
Repeat violationFollow-up verification required
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf. Observed no test kit available for chlorine sanitizer solution used in shake machines. REPEAT - Verification required.
#54 · Meets ventilation and lighting requirements; designated areas used
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employee purse and computer bag stored on shelving in prep area mixed with bags of bananas and directly above packages of cookie crumbs. Designate an area away from food and food contact items for the storage of personal items.
Oct 14, 2020 A 99 · 3 violations
#4 · Proper eating, tasting, drinking, or tobacco use
Corrected during inspection
2-401.11 Cover and store employee drinks to prevent contamination of food or utensils. Observed multiple employee beverages stored over single service utensils.
#39 · Wiping cloths: properly used and stored −0.5
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. Observed wet wiping cloth on blender machine not in sanitizer.
#46 · Warewashing facilities: installed, maintained and used; test strips −0.5
Corrected during inspectionFollow-up verification required
4-302.14 Provide a test kit that accurately measures sanitizer concentrations. -Pf Observed chlorine based sanitizer used to sanitize the milkshake machine currently made but no test strips to test. CDI- gave some strips VR
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “DAIRY QUEEN EASTWAY #17165” or State ID 2060019945). Inspection type (routine vs. follow-up) is not published in the county's data.