A99
PAPA LUIGI`S
14523 CAROWINDS BV, Charlotte, NC 28273
Food Stands · NC permit/State ID 2060020579
Latest gradeA (99)
Last inspectedOct 17, 2026
Inspections on record21
On record sinceApr 17, 2014
Mobile units are mapped at their registered address (usually a base or commissary), not where they're serving today.
Score history
Apr 17, 2014Higher is betterOct 17, 2026
Inspections & violations
Oct 17, 2026 A 99 · 2 violations
Inspector comments: - Facility was missing 2 of the 3 compartment sink drain plugs at the time of the inspection. PIC stated that they have a work order in for replacements and that they have been using makeshift drain plugs using gloves and plastic wrap in the meantime. Facility must acquire drain plugs prior to the next inspection so that staff can fill up the sink basins of the 3 compartment sink and properly conduct the wash/rinse/sanitize dishwashing process. No issues observed with dirty dishes at the time of the inspection.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf - Observed the handwash sink at the front counter across from the large opentop to not be provided with paper towels at the time of the inspection. PIC stated that it is not a handwash sink that is used often as staff tend to use the other front counter one of the 2 in the back kitchen area.
CDI - Paper towels provided.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. - Observed the exterior surfaces of the hot box to have accumulations of food debris/grease/grime.
Aug 8, 2025 A 97 · 4 violations
#16 · Food-contact surfaces: cleaned & sanitized −3
Corrected during inspectionRepeat violation
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed multiple slicers and one pair of tongs that were sticky to the touch. CDI-PIC set aside utensils to be rewashed. REPEAT.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#21 · Proper hot holding temperatures
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P. Observed slices of meat pizza and cheese at 121F and 111F in warming unit across from the main service line. Facility was hot holding slices. CDI-Facility to discard any remaining slices from the unit after 3 due to being cooked at the same time as slices on serving line.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#22 · Proper cold holding temperatures
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed one bag of mozzarella cheese in lowboy section of prep top at 42F, sausage next to cheese was at 41F. CDI-PIC moved cheese to WIC.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#28 · Toxic substances properly identified stored & used
Corrected during inspection
7-102.11 Label working containers of toxic materials such as cleaners and sanitizers.-Pf. Observed unlabeled bottle of window cleaner near 3 compartment sink. CDI-PIC added label to container.
Jun 20, 2025 A 98.5 · 1 violation
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf.
Pizza slider soiled with food debris. CDI - Cleaned on site.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
Oct 12, 2024 A 98 · 2 violations
#24 · Time as a Public Health Control; procedures & records −1.5
Corrected during inspection
3-501.19(B)(3) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. Food shall be marked to indicate the time that is 4 hours past the point in time when the food is removed from temperature control. Pf. Observed prepped salads that are set on TPHC, but did not have time recorded, per facilitys procedures. CDI-PIC added salad time to log.
#45 · Single-use & single-service articles: properly stored & used −0.5
Repeat violation
4-904.11 (A) Display and handle single-use and single-service articles and cleaned and sanitized utensils to prevent contamination. Observed water cups on front counter without plastic sleeve and single use cups without sleeve in cup dispenser. Repeat.
Jun 28, 2024 A 99.5 · 3 violations
#44 · Utensils, equipment & linens: properly stored, dried & handled
4-903.11 (A) Store cleaned equipment, utensils, linens in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor. Observed used pizza screen stored on top of clean racks and sheet pans above 3 comp sink.
#45 · Single-use & single-service articles: properly stored & used
4-904.11 (A) Display and handle single-use and single-service articles and cleaned and sanitized utensils to prevent contamination. Observed water cups without protective plastic wrap covering the food surface that were within reach of customers.
#49 · Non-food contact surfaces clean −0.5
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed the outside portions of stacked metal sheet pans that were greasy to the touch and stored as clean. Metal pans were set aside to be rewashed.
Oct 6, 2023 A 99 · 2 violations
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.11 Provide soap for handwashing at each handsink. -Pf
Observed no hand soap at the hand sink in the front food service area.
CDI - Soap was replaced.
#16 · Food-contact surfaces: cleaned & sanitized
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
Observed pan stored as clean with residue present on the food contact surface.
CDI - Pan moved to 3 compartment sink.
Jun 24, 2023 A 99 · 3 violations
#37 · Food properly labeled: original container
Corrected during inspection
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed container of salt with no label. CDI - Container was labeled.
#41 · Wiping cloths: properly used & stored −0.5
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed wiping cloths stored in sanitizer below 100 PPM. CDI - Sanitizer was replaced with sanitizer at the proper strength.
#44 · Utensils, equipment & linens: properly stored, dried & handled −0.5
Corrected during inspection
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed pans stacked wet. CDI - Pans were separated.
Oct 7, 2022 A 96.5 · 6 violations
#8 · Hands clean & properly washed −2
Corrected during inspection
2-301.14 (H) Wash hands before donning gloves to initiate a task that involves working with food. - P. Observed x2 employees arrive to kitchen, take off jackets, put on hair nets and don gloves. CDI - EHS intervened, educated and hands washed.
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. - Pf. Observed no hand drying provisions at kitchen hand sink. CDI - PIC replenished station with paper towels.
#24 · Time as a Public Health Control; procedures & records −1.5
Corrected during inspection
3-501.19(B)(4)(5) Follow written procedures for foods held using Time as a Public Health Control (TPHC) for 4 hours. The food shall be discarded after the food has completed its 4 hour hold time, if the food is in unmarked containers, or marked with a time that exceeds the 4 hour time limit. - P. Observed mozzarella cheese, pepperoni and pizza sauce with out start/end times. PIC confirmed start time of 6:30. CDI - Products time stamped.
#47 · Equipment, food & non-food contact surfaces approved, cleanable, properly designed, constructed & used
4-501.11 Maintain equipment in good repair. Observed walk-in freezer door unable to properly closed. Repairs needed.
#51 · Plumbing installed; proper backflow devices
Corrected during inspectionRepeat violation
REPEAT: 5-205.15 Maintain a plumbing system in good repair. Observed kitchen hand sink slow to drain. CDI - Service order has been placed.***No escalation in points due to different item observed.
#56 · Meets ventilation & lighting requirements; designated areas used
Corrected during inspection
6-403.11 (A) Areas designated for employees to eat and drink, shall be located so that food, equipment, linens, single service/use items are protected from contamination. Observed employee drink co-mingling with boxes of single service items. CDI - Item removed.
Apr 14, 2022 A 98 · 6 violations
#5 · Procedures for responding to vomiting & diarrheal events −0.5
Corrected during inspectionRepeat violation
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf Observed incomplete written procedures for vomiting and diarrheal events. CDI - Provided PIC New NC Food Code changes and guidance via email. For more information please visit: http://meck.co/FoodSafety
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
5-205.11 (A) A handwashing sink shall be maintained so that it is accessible at all times for employee use Pf. Observed handsink across from pizza robot blocked by trash can. CDI: trash can relocated.
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf. Observed paper towel dispenser jammed making paper towels in accessible. CDI: dispenser repaired and paper towels were provided.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 . Observed food debris on metal pans stored as clean. CDI: removed and taken to 3-comp sink to be cleaned.
4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed pink build-up and residue inside both ice machines.
#44 · Utensils, equipment & linens: properly stored, dried & handled
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed red trays wet stacked on shelf.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris. 4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed spider webs, leaves, and accumulation of food debris under food line.
#51 · Plumbing installed; proper backflow devices
Corrected during inspection
5-205.15 Maintain a plumbing system in good repair. Observed pipe leaking under 3-comp sink and faucet leaking continuously. CDI: service order has been placed.
Nov 19, 2021 A 99.5 · 2 violations
#5 · Procedures for responding to vomiting & diarrheal events
Corrected during inspection
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf Observed written procedures for these types of events not provided during the inspection. CDI - Provided PIC New NC Food Code changes and guidance via email. For more information please visit: http://meck.co/FoodSafety
#41 · Wiping cloths: properly used & stored −0.5
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. Observed the sanitizer at 0 ppm of quat. CDI - quat remade and is now at the correct concentration.
Nov 21, 2020 A 99 · 2 violations
#47 · Non-food-contact surfaces clean −0.5
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed minimal build up of debris in prep unit drawers and gaskets.
#53 · Physical facilities installed, maintained and clean −0.5
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed floor damaged in walk in cooler floor not smooth and easily cleanable.
Jul 1, 2019 A 97 · 4 violations
#21 · Proper date marking and disposition −1.5
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P Observed containers of pasta (dated 6/14) held past 7 days. PIC stated that items were pulled from the freezer and forgot to label the pull date. CDI PIC voluntarily discarded pasta and EHS discussed proper date marking.
#22 · Time as a Public Health Control: procedures and records −1
Corrected during inspection
3-501.19 Provide and follow written procedures for foods held using Time as a Public Health Control (TPHC). Clearly mark foods with begin and end times. All food not sold by the end of 4 hours shall be discarded. -P/Pf Observed grab n go salad held on TPHC without documented begin or end times labeled. CDI PIC provided a label with the start and end times.
#43 · Single-use and single-service articles; properly stored and used
Corrected during inspection
4-903.11(A) Store single-use and single-service articles to prevent contamination and at least 6 inches off the floor. Observed plastic cups by the drink station without a method to prevent from contamination. Ensure to provide plastic sleeves or an effective method when storing cups at drink station. CDI PIC provided plastic sleeves the cups.
#47 · Non-food-contact surfaces clean −0.5
Corrected during inspection
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed several non-food contact surfaces (exterior of equipment, reach in units, containers of utensils etc.) with debris build up. Ensure to increase cleaning frequency.
Aug 13, 2018 A 98.5 · 2 violations
#42 · Utensils, equipment and linens: properly stored, dried and handled −0.5
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing.
Some wet stacking observed of sheet trays.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used −1
Repeat violation
4-501.11 Maintain equipment in good repair.
Plastic in interior wall of ice machine is chipping. Repair or replace. REPEAT. Facility is woking on repair/replacement.
Apr 20, 2018 A 97 · 3 violations
#20 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 45F or less. -P
Multiple pasta foods recorded above 45F in WIC. CDI- Food discarded.
#41 · In-use utensils: properly stored −0.5
Corrected during inspection
3-304.12 During pauses in food preparation or dispensing, store in-use utensils in a clean, dry place, in food with handles above the food, in 135F or greater water, or in running water that moves food particles to the drain.
Ice scoop submerged in ice with handles buried in ice as well. CDI- Removed from ice.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used −1
4-501.11 Maintain equipment in good repair.
Plastic in interior wall of ice machine is chipping. Repair or replace.
Jul 14, 2017 A 95 · 4 violations
#8 · Handwashing sinks, supplied and accessible −1
Corrected during inspection
6-301.11 Handwashing Cleanser, Availability - PF - Observed no handwashing soap available at handwashing sink behind front counter. CDI, operator provided handwashing soap while on-site.
#20 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 45F or less. -P - Observed pepperoni, cheese, cut lettuce over 45 degrees F at pizza prep refrigerator and unit with an ambient air temperature of 60 degrees F. CDI, operator called in maintenance to repair unit while on-site and TCS foods relocated to walk in cooler to rapidly cool. Repeat.
#34 · Thermometers provided and accurate
4-204.112 Provide and position correctly an air thermometer in cold/hot holding equipment. - Observed no temperature measuring device inside prep refrigerator.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used −1
4-501.11 Good Repair and Proper Adjustment-Equipment - C - Observed pizza prep refrigerator not holding required temperature and with ambient air temperature of 60 degrees F. Observed 1 light out under hood ventilation system.
Apr 21, 2017 A 97 · 5 violations
#4 · Proper eating, tasting, drinking, or tobacco use
Corrected during inspection
2-401.11 Cover and store employee drinks to prevent contamination of food or utensils. Observed 1 employee beverage stored on storage rack.
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspection
4-602.11 Equipment Food-Contact Surfaces and Utensils-Frequency - P - Observed residue accumulating on side of ice machine. CDI by instruction, clean at required frequency.
#20 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 45F or less. -P - Observed ambient air temperature of pizza prep cooler at 55 degrees F. Foods over 45 degrees F were voluntarily discarded by PIC. PIC contacted maintenance for repair while on site and holding TCS foods on ice baths until equipment repaired.
#42 · Utensils, equipment and linens: properly stored, dried and handled
4-903.11 (A), (B) and (D) Equipment, Utensils, Linens and Single-Service and Single-Use Articles-Storing - C - Store single-service articles 6 inches from the ground. Observed some clean single service cups stored on ground.
#53 · Physical facilities installed, maintained and clean
6-201.11 Floors, walls and ceilings shall be designed, constructed, and installed so they are smooth and easily cleanable. Observed some damage to floor on juncture between walk in cooler and walk in freezer.
Aug 5, 2016 A 99.5 · 1 violation
#39 · Wiping cloths: properly used and stored −0.5
3-304.14(B) Cloths in-use for wiping counters and other equipment shall be held between uses in a chemical sanitizer solution at the proper concentration. Wiping cloths were stored in soapy water. Store in sanitizer only. CDI- Wiping cloths were removed.
May 27, 2016 A 99.5 · 1 violation
#47 · Non-food-contact surfaces clean −0.5
4-601.11(C )/4-602.13 Non Food-contact surfaces of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris. Non food contact surfaces of equipment shall be cleaned at a frequency necessary to preclude accumulation of soil or residue. Observed dirty green shelves and dirty gaskets.
May 8, 2015 A 96 · 6 violations
#19 · Proper hot holding temperatures −1.5
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P. Observed macaroni and cheese in the hot holding cabinet at 122F. CDI by voluntary disposal.
#20 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 45F or less. -P. Observed cooked pulled pork BBQ stored in the flip top cooler at 50-54F. CDI by voluntary disposal.
#22 · Time as a Public Health Control: procedures and records −1
Follow-up verification required
3-501.19 Provide and follow written procedures for foods held using Time as a Public Health Control (TPHC). Clearly mark foods with begin and end times. All food not sold by the end of 4 hours shall be discarded. -P/Pf. Observed no written time procedures or clearly marked begin and end times on pizzas that are held under TPHC. VR- provide within 10 days.
#27 · Compliance with variance, specialized process, reduced oxygen packaging criteria or HACCP plan
Corrected during inspectionFollow-up verification required
3-502.12 Obtain Health Dept approval for the HACCP plan required for on site reduced oxygen packaging. -P/Pf. According to the PIC, the cooked pork bbq is placed into a bag, and sealed in the commissary in SC (approved for reciprocity) and brought over to store in the facility. CDI by voluntary disposal. VR- provide additional info to determine whether procedure has been approved with SC health department through an approved HACCP plan and variance if needed within 10 days.
#38 · Personal cleanliness
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed employee making a pizza without a hair restraint.
#39 · Wiping cloths: properly used and stored
3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. Observed wiping cloths stored next to the handsink.
Jul 16, 2014 A 97.5 · 3 violations
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Corrected during inspection
4-602.11 Equipment Food-Contact Surfaces and Utensils-FrequencyOBSERVED MOLD & MILDEW GROWTH ON INTERIOR SURFACE OF ICE MACHINE. CDI BY HAVING STAFF CLEAN ICE MACHINE WHILE CONDUCTING INSPECTION.
#42 · Utensils, equipment and linens: properly stored, dried and handled −0.5
4-903.11 (A), (B) and (D) Equipment, Utensils, Linens and Single-Service and Single-Use Articles-StoringOBSERVED ICE BUCKETS NOT BEING STORED INVERTED TO FACILITATE EASY DRAINAGE OF WATER.
#47 · Non-food-contact surfaces clean −0.5
4-602.13 Nonfood Contact SurfacesOBSERVED HEAVY DUST ACCUMULATION ON VENTILATION GUARDS BEHIND ICE MACHINES. CLEANOBSERVED MILDEW & MOLD PRESENT ON EXTERIOR SURFACE ON ICE CHUTE SHEILD AT CUSTOMER DRINK STATIONS. CLEAN
Apr 17, 2014 A 99 · 3 violations
#22 · Time as a Public Health Control: procedures and records
Corrected during inspection
. 3-501.19 Time as a Public Health ControlGENERAL COMMENTFACILITY WILL USE TPHC FOR PHFs. CDI BY PROVIDING PIC WITH TPHC LOGS FOR DOCUMENTING FOOD ITEMS AND INSTRUCTING PIC TO HAVE DOCUMENTATION AT EVERY FACILITY USING TPHC.
#42 · Utensils, equipment and linens: properly stored, dried and handled
4-903.11 (A), (B) and (D) Equipment, Utensils, Linens and Single-Service and Single-Use Articles-StoringGENERAL COMMENT***STORE ICE BUCKETS INVERTED INBETWEEN USE TO HELP FACILITATE PROPER DRAINAGE AND PREVENT WATER FROM COLLECTING INSIDE***
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used −1
4-101.19 Nonfood-Contact Surfaces4-202.16 Nonfood-Contact Surfaces4-501.11 Good Repair and Proper Adjustment-EquipmentMAINTAIN EQUIPMENT AND UTENSILS IN GOOD REPAIR AND SMOOTH AND EASILY CLEANABLE.OBSERVED SPLIT GASKET AROUND WALK-IN COOLER DOOR. REPLACE TORN/SPLIT GASKET
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “PAPA LUIGI`S” or State ID 2060020579). Inspection type (routine vs. follow-up) is not published in the county's data.