A97.5
DUNKIN DONUTS C/D MAIN ATRIUM
5501 JOSH BIRMINGHAM PY, ATRIUM, Charlotte, NC 28208
Food Stands · NC permit/State ID 2060023932
Latest gradeA (97.5)
Last inspectedApr 16, 2026
Inspections on record10
On record sinceJun 8, 2022
Mobile units are mapped at their registered address (usually a base or commissary), not where they're serving today.
Score history
Jun 8, 2022Higher is betterApr 16, 2026
Inspections & violations
Apr 16, 2026 A 97.5 · 3 violations
#21 · Proper hot holding temperatures −1.5
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P - Observed an egg patty to be at a temperature of 115-120F in one of the hot holding drawers at the cookline.
CDI - PIC voluntarily discarded.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#23 · Proper date marking & disposition
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it has not been labeled, or if the label is incorrect. -P The PIC should train and assign staff to monitor date marking to prevent the use of food products that are no longer in compliance with 3-501.17 (A), (B), or (C) - Observed an insert containers of egg patties to not be provided with a date mark in the refrigerated drawer at front counter opentop.
CDI - PIC date marked container.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#49 · Non-food contact surfaces clean −1
Repeat violation
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. - Observed the exterior/interior surfaces and the opentop refrigerator and the refrigerated drawers at the front counter opentop refrigerator to have accumulations of food debris/grime. REPEAT.
Sep 24, 2025 A 96 · 4 violations
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf. - Observed an employee using the front counter area handwash sink as a dump sink to dump brewed coffee down at the time of the inspection. Handwash sinks must remain as handwash only sinks and dumping of coffee pots must be done in the dump sink or the 3 compartment sink in the back kitchen area.
CDI - EHS intervened and provided education on proper usage of handwash sinks. Handwash sink rinsed out to remove coffee from basin and employee continued to empty coffee brewer into the front counter dump sink.
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P - Observed an insert container of individually packaged cream cheeses in the front counter opentop refrigerator at temperatures of 48-50F. Insert container was at the front of the unit and not covered by the metal lid or an individual insert container lid. REPEAT.
CDI - PIC voluntarily discarded cream cheese containers.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#41 · Wiping cloths: properly used & stored
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. - Observed the sanitizer bucket on the front counter to be testing at 0ppm of sink and surface sanitizer. Employee had just refilled the bucket but it was not testing properly.
CDI - Bucket emptied and refilled with the sanitizer testing at 700ppm.
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. - Observed the exterior surfaces and the refrigerated drawers at the front counter opentop refrigerator to have accumulations of food debris/grime.
Jun 13, 2025 A 96.5 · 2 violations
#22 · Proper cold holding temperatures −3
Corrected during inspectionRepeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P
Cheese in reach in cooler recorded above 41F. CDI - Discarded.
Ham and cheese bagel sandwhich recorded above 41F in flip top, overstacked. CDI - Discarded. REPEAT
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#45 · Single-use & single-service articles: properly stored & used −0.5
4-904.11 (A) Display and handle single-use and single-service articles and cleaned and sanitized utensils to prevent contamination.
Single service cups stored in a manner in which rims are not protected. Keep in plastic sleeves.
Nov 19, 2024 A 95 · 4 violations
#10 · Handwashing sinks supplied & accessible
Corrected during inspection
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing Pf. Observed food handler dump coffee into handwash sink. CDI-EHS notified PIC about proper uses of handwash sink and for sink to be cleaned.
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Corrected during inspection
4-602.11 (C ) Equipment food contact surfaces and utensils shall be cleaned, and sanitized per 4-702.11/4-703.11, throughout the day at least every 4 hours, unless otherwise indicated in the Food Code, P. Observed tongs and spreading knives stored in prep top that had been in use since 6 am and have not been washed/rinsed/sanitized or swapped for a clean pair since 6 am. CDI-PIC removed utensils and replaced with clean pairs.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
#22 · Proper cold holding temperatures −3
Repeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed sliced cheeses and other TCS items above 41F in prep top. PIC showed temperature log of 38F for TCS items taken at 10 am. Prep top lid was open upon arrival and unit is side by side with oven. PIC voluntarily discarded all TCS items in prep top. VR within 3 days to check for proper cold holding temperatures. REPEAT.
For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#43 · In-use utensils: properly stored −0.5
Repeat violation
3-304.12 (F) Containers of water used for storing in-use utensils must be maintained at a temperature of at least 135 F and cleaned at least every 24 hours or when container has accumulated soil or residue. Observed mixing stirrers stored in 76F water by coffee machine. PIC removed stirrers and emptied water. REPEAT.
Apr 22, 2024 A 97.5 · 6 violations
Inspector comments: Scorecard was not posted and was located on back counter under other papers. PIC stated scorecard fell down. Keep scorecard visibly posted at all times.
#8 · Hands clean & properly washed
Corrected during inspection
2-301.14 (I) Wash hands after engaging in other activities that contaminate hands. -P. Observed employee pick up cash that fell on floor before attempting to handle new donut box without washing hands. EHS reminded PIC that employee must wash hands. CDI - employee washed hands before continuing.
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P. Observed American cheese in prep top at 49 F. CDI - PIC voluntarily discarded top layer of American cheese above 41 F.
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#38 · Insects & rodents not present; no unauthorized animals −1
6-501.111 Keep the premises free of insects, rodents, and other pests. Numerous live cockroaches found underneath front counter facing atrium used for holding single-service items for customers (straws, drink carriers, sugar packets, etc.)
#43 · In-use utensils: properly stored
Corrected during inspection
3-304.12 (F) Containers of water used for storing in-use utensils must be maintained at a temperature of at least 135 F and cleaned at least every 24 hours or when container has accumulated soil or residue. Observed stirring spoon stored in water at 70 F. CDI - PIC placed spoon in holding container with no water.
#44 · Utensils, equipment & linens: properly stored, dried & handled
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed some containers wet stacked on rack by 3-comp sink.
#45 · Single-use & single-service articles: properly stored & used
Corrected during inspection
4-903.11(C ) Single Service and Single Use items shall be kept in the original protective package or stored using other means that protect the item until used. Observed residue on unpackaged single-service lids kept in metal holder attached to counter below coffee taps. CDI - PIC voluntarily discarded soiled lids.
Oct 11, 2023 A 100 · 0 violations
No violations were recorded for this inspection.
Oct 5, 2023 B 88 · 12 violations
#1 · PIC Present, demonstrates knowledge, & performs duties −1
2-102.11 (A) - (C )(1), (4)-(16) The Person in charge shall demonstrate knowledge of foodborne disease prevention, application of HACCP principles, and the requirements of this code by (A) Complying with the Food Code by having no violations of Priority Items during the current inspection, (B) Being a certified food protection manager, or (C) by responding correctly to the inspector's questions related to the operation of the food establishment. -Pf. Observed PIC not having manager control and multiple priority item violations. VR needed 10-15-23
Please visit our resource page, https://health.mecknc.gov/envhealth/food-and-facilities-sanitation, for more food safety information related to PIC Duties, Training, and managing food safety.
#2 · Certified Food Protection Manager
2-102.12 (A) PIC shall demonstrate knowledge by being a certified food protection manager. Observed no CFPM on duty during inspection
For more information on becoming a certified food protection manager please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting −1
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF Observed that PIC was not aware of how employees are trained on health policy and did not know what the health policy was. VR needed 10-15-23
For more information on employee health policy, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#16 · Food-contact surfaces: cleaned & sanitized −3
4-601.11(A) Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed food in prep unit in unclean containers. There was various types of food debris in the containers not related to the food being stored in the containers. VR needed 1-15-23
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg , How to Test Sanitizer https://youtu.be/y0SjmnabFaY , and Cleaning and Sanitizing Food Contact Surfaces https://youtu.be/av1Rbh-lh08 .
4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed buildup on inside of ice machine.
4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed Quat sanitizer at 3 comp sink at 0 ppm. PIC will use chlorine sanitizer until dispenser is repaired. VR needed 10-8-23
For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: Sanitizing Solutions - https://youtu.be/ykP2mr9CtRg and How to Test Sanitizer https://youtu.be/y0SjmnabFaY
#22 · Proper cold holding temperatures −3
Repeat violation
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P Observed several TCS foods and food labeled “keep refrigerated” in prep top above 41F. CDI PIC voluntarily discarded. REPEAT
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#35 · Approved thawing methods used
Corrected during inspection
3-501.13 (A), (B), (C ) Use approved thawing methods. Pf Observed wraps being thawed on counter top at 62F. PIC stated that they were sitting on the counter when she came in at around 10 am. EHS educated PIC on proper thawing methods. CDI PIC voluntarily discarded.
#36 · Thermometers provided & accurate −0.5
4-302.12 Provide an accessible thermometer for use. Provide a thin probe thermometer for accurate measure of thin foods.-Pf . Observed thermometer with low battery and not recording temperatures VR needed 10-15-23
#39 · Contamination prevented during food preparation, storage & display −1
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed speed rack of pastries stored in back near mop sink and 3 comp sink not covered or protected. Plastic wrap that covers rack was badly torn.
#40 · Personal cleanliness −1
Repeat violation
2-302.11 (B) Unless wearing intact gloves in good repair, a Food Employee may not wear fingernail polish or artificial fingernails when working with exposed food. - Pf Observed several employees with painted fingernails and articulated nails without gloves on VR needed 10-15-23
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed several employees with jewelry on their wrist and handling food
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed all employee with out head coverings on. REPEAT
#49 · Non-food contact surfaces clean −0.5
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed counters throughout kitchen and inside of prep units and prep tops with large amount of buildup.
#55 · Physical facilities installed, maintained & clean −0.5
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed floors throughout facility with large amount of debris.
#56 · Meets ventilation & lighting requirements; designated areas used −0.5
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employee possessions on prep tables CDI PIC moved items
6-403.11 (A)Areas designated for employees to eat and drink, shall be located so that food, equipment, linens, single service/use items are protected from contamination. Observed employee drinks on prep tables. CDI PIC moved employee drinks.
Jun 22, 2023 A 97 · 6 violations
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
5-205.11 (B) A handwashing sink may not be used for purposes other than handwashing - Pf. Observed evidence of ice dumped inside hand washing sink. CDI - Employees educated.
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. - Pf. Observed no paper towels at hand washing sink in back of kitchen. CDI - PIC restocked with hand towels. -1-
#22 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41 F or less. - P. Observed american cheese, roasted tomatoes and sausages to be > 41 F in prep top and cold drawer unit. Refer to temperature chart for details. CDI - Sausages and cheese transferred to reach-in unit and roasted tomatoes voluntarily discarded. Products transferred to unit began to decrease towards < 41 F after 20 minutes. -1.5-
For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ.
#38 · Insects & rodents not present; no unauthorized animals
6-501.111 Keep the premises free of insects, rodents, and other pests. Observed large fly present in back of kitchen during inspection. -0-
#40 · Personal cleanliness −0.5
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils. Observed no employees wearing hair restraints. -0.5-
#44 · Utensils, equipment & linens: properly stored, dried & handled
Corrected during inspection
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed plastic containers wet nesting at shelving unit left of 3-compartment sink. CDI - PIC relocated utensils to 3-compartment sink to be W/R/S. -0-
#56 · Meets ventilation & lighting requirements; designated areas used
Corrected during inspection
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions. Observed employee jackets stored with and on top of boxes containing single service items. CDI - PIC removed jackets. -0-
Dec 5, 2022 A 98.5 · 2 violations
#40 · Personal cleanliness −1
Repeat violation
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed employees wearing watches while preparing foods. REPEAT
#43 · In-use utensils: properly stored −0.5
3-304.12 (F) Containers of water used for storing in-use utensils must be maintained at a temperature of at least 135 F and cleaned at least every 24 hours or when container has accumulated soil or residue. Observed utensils in water that was below 135F.
Jun 8, 2022 A 99.5 · 1 violation
#40 · Personal cleanliness −0.5
2-303.11 Remove jewelry on hands and arms while preparing food. A plain ring, such as a wedding band, is allowed. Observed employees wearing watches while preparing foods.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “DUNKIN DONUTS C/D MAIN ATRIUM” or State ID 2060023932). Inspection type (routine vs. follow-up) is not published in the county's data.