A97
PLATFORM COFFEE MATTHEWS
11011 MONROE RD, Matthews, NC 28105
Food Stands · NC permit/State ID 2060024433
Latest gradeA (97)
Last inspectedSep 18, 2026
Inspections on record3
On record sinceAug 1, 2025
Mobile units are mapped at their registered address (usually a base or commissary), not where they're serving today.
Score history
Aug 1, 2025Higher is betterSep 18, 2026
Inspections & violations
Sep 18, 2026 A 97 · 5 violations
Inspector comments: PIC indicated menu changes around a month ago that include breakfast burritos, chicken salad wraps, chicken Caesar wraps, and steak burritos, grilled chicken sides are delivered from main Platform kitchen 919 Berryhill Rd. every morning. Breakfast burritos and steak burritos are re-heated and hot held above 135F.
PIC also indicated that during the busy hours of the morning they are holding half and half in a carafe for customer use in the front of house area for 4 hours. Facility tracks TPHC via timers and stickers. EHS did not observe carafe out for use at time of inspection, but PIC indicated they do not have written procedures for TPHC. EHS provided PIC copy of TPHC template to be filled out and made available to the EHS in the future.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspectionRepeat violation
6-301.14 Post a handwash sign at each handsink.
Observed both bathrooms that are used for both customer and employee use with no handwash signage. CDI - EHS provided PIC with handwash signage to post in both bathrooms. REPEAT -1-
#16 · Food-contact surfaces: cleaned & sanitized −1.5
Repeat violation
4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed visible buildup and drink splash on sides on interior of ice machine. Increase cleaning to avoid contamination. No escalation of points due to decrease in severity. REPEAT -1.5-
#40 · Personal cleanliness −0.5
2-402.11 Use head coverings, beard guards and clothing to restrain body hair from contacting exposed food, equipment, and utensils.
Observed both employees engaged in food and drink prep with no hair restraints. -0.5-
#41 · Wiping cloths: properly used & stored
3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses.
Observed one in-use wiping cloth held outside of properly concentrated sanitizer. -0-
#45 · Single-use & single-service articles: properly stored & used
Corrected during inspection
4-903.11(A)(C) Store single-use and single-service articles in a clean, dry location; where they are not exposed to splash, dust, or other contamination; and at least 6 inches above the floor.
Observed one box of single-use plastic cups stored directly on the floor in food prep area. CDI - PIC re-located box off floor. -0-
Apr 8, 2026 A 95.5 · 6 violations
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting −1
Corrected during inspection
2-103.11(O) Ensure food employees are informed of their responsibility to report required symptoms, illnesses and exposure.-PF Observed facility without employee health policy in facility.. PIC stated it is in paperwork that is at their house. CDI - EHS gave PIC a copy of the employee health policy and told them it has to remain on the premises.
For more information on employee health policy, please visit: www.mecknc.gov/foodsafety
#5 · Procedures for responding to vomiting & diarrheal events
Corrected during inspection
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf Observed facility without written procedures for vomit and diarrhea on the premises. PIC stated it is in the paperwork at their house. CDI - EHS provided vomit and diarrhea clean up procedures to PIC and told to keep at facility.
For more information please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation
#10 · Handwashing sinks supplied & accessible −2
Corrected during inspectionRepeat violation
6-301.14 Post a handwash sign at each handsink. Observed hand sink in coffee bar area without hand washing sign. CDI - EHS provided hand washing sign to PIC. REPEAT
#16 · Food-contact surfaces: cleaned & sanitized −1.5
4-602.12 (B) The cavities and door seals of microwave ovens shall be cleaned at least every 24 hours by using the manufacturer's recommended cleaning procedure. Observed visible food debris inside of microwave. Increase cleaning.
4-602.11 (E )Clean the equipment and utensils used with nonTCS foods as required to avoid contamination. Observed visible pink buildup on back panel of interior of ice machine. Observed visible buildup up on sides on interior of ice machine. Increase cleaning to avoid contamination.
#37 · Food properly labeled: original container
3-302.12 Label all working containers of food (oils, spices, salts, flour, sugar) except food that is easy to identify such as dry pasta. Observed one container on top of the microwave that was not labeled. All other working containers in facility were labeled properly.
#56 · Meets ventilation & lighting requirements; designated areas used
6-305.11/6-501.110 Designate and use an area for the orderly storage of employees' clothing and possessions.Observed employee drink, and scarf stored on a shelf in dry storage area. Designate an area for the storage of employee possessions.
Aug 1, 2025 A 97.5 · 5 violations
#3 · Management, food & conditional employee; knowledge, responsibilities & reporting
Corrected during inspection
2-102.11 (C ) (2), (3), (17) The Person in charge shall demonstrate knowledge of foodborne disease prevention, application of HACCP principles, and the requirements of this code by (A) Complying with the Food Code by having no violations of Priority Items during the current inspection, (B) Being a certified food protection manager, or (C) by responding correctly to the inspector's questions related to employee health process and procedures. -Pf PIC unable to demonstrate any knowledge at all or food safety does not qualify, certified food protection manager. According to NC DHHS they have up to 210 days from the date of the permit in order to fulfill this criteria, no points taken.
#6 · Proper eating, tasting, drinking or tobacco use −0.5
Corrected during inspection
2-401.11 (A) Employees shall eat, drink, or use any form of tobacco only in designated areas where the contamination of exposed food, clean equipment and utensils, and other items needing protection can not result. Observed multiple employee beverages stored on food, preparation table and kitchen. CDI remove removed.
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.11 Provide soap for handwashing at each handsink. -Pf observe no soap provided to front hand sink CDI provided
6-301.12 Provide paper towels or approved alternative for hand drying at each handsink. -Pf observed no hand towels for drying hands stored to hand sink CDI provided
6-301.14 Post a handwash sign at each handsink. Observed no hand wash sign at front hand sink
#39 · Contamination prevented during food preparation, storage & display −1
Corrected during inspection
3-305.11 Store food in a clean, dry location, not exposed to contamination. Keep at least 6 inches above the floor. Observed multiple boxes of food, stored on floor and kitchen.
3-306.11 Protect food on display using shields, packaging, or other effective means. -P observed, unshielded unprotected pastries out front of register. Facility to supply tent card stating “display only not for consumption.”
#43 · In-use utensils: properly stored
Corrected during inspection
3-304.12 (E) In-use utensils, such as ice scoops or utensils for non-TCS food, must be stored in a clean and protected location. Observed ice scoop, stored on top of ice machine.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “PLATFORM COFFEE MATTHEWS” or State ID 2060024433). Inspection type (routine vs. follow-up) is not published in the county's data.