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A98.5

REDWOOD HEALTH & REHABILITATION

5939 REDDMAN RD, Charlotte, NC 28212
Institutional Food Service · NC permit/State ID 2060160144
Latest gradeA (98.5)
Last inspectedNov 25, 2025
Inspections on record8
On record sinceFeb 28, 2019

Score history

7085100 Feb 28, 2019: 97Jan 22, 2020: 96Dec 11, 2020: 93Jul 8, 2021: 93Nov 22, 2022: 97.5Dec 20, 2023: 98.5Dec 12, 2024: 96.5Nov 25, 2025: 98.5
Feb 28, 2019Higher is betterNov 25, 2025

Inspections & violations

Nov 25, 2025 A 98.5 · 3 violations
Inspector comments: Facility permittee has changed from Accordius Health at Charlotte LLC to Eastland SNF Operations LLC but is operating under the same license. This has been changed in CDP. Facility dish machine is currently out of service and technician has been on site today making repairs to machine. Facility is using 3-compartment sink for all dishwashing and has moved to using disposable utensils for service.
#43 · In-use utensils: properly stored
Corrected during inspection
3-304.12 (B) In-use utensils for food that is not TCS must be stored with their handles above the top of the food within containers or equipment that can be closed. Observed sugar scoop handle in contact with food in bin. CDI - PIC removed scoop handle from contact with food.
#49 · Non-food contact surfaces clean −0.5
Repeat violation
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed cleaning needed to non food contact surfaces in kitchen such as shelving holding single-use packets of sugar/other items. REPEAT.
#55 · Physical facilities installed, maintained & clean −1
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. 6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed ceiling damage in area with 3 comp sink. Observed black build up on walls behind the dish machine. Needs repair/cleaning. REPEAT.

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Dec 12, 2024 A 96.5 · 6 violations
#10 · Handwashing sinks supplied & accessible −1
Corrected during inspection
6-301.11 Provide soap for handwashing at each handsink. -Pf. Observed no soap at handsink in dish area upon EHS arrival to complete inspection. CDI, soap was supplied to handsink during time of inspection.
#23 · Proper date marking & disposition
Corrected during inspection
3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf. Observed shredded lettuce and shredded cheese in reach in cooler improperly date marked. CDI. PIC corrected date mark for both TCS food items during time of inspection. -General comment. For more information, please visit: www.mecknc.gov/foodsafety or view our training videos at the following weblinks: What are TCS Foods https://www.youtube.com/watch?v=q0iLZb7v0UM and Date Marking Food Safely https://youtu.be/BOPsSNUajYs .
#49 · Non-food contact surfaces clean
4-601.11(C ) Keep non food contact surfaces of equipment clean to avoid build up of dust, food residue or debris.4-602.13 Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues. Observed cleaning needed to non food contact surfaces throughout kitchen to include outside of dish machine. -General comment.
#54 · Garbage & refuse properly disposed; facilities maintained −1
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed dumpster lid opened during time of inspection. 5-501.115 Discard items and litter stored in the waste areas and enclosures as they are not necessary to operation and maintenance. Observed debris and litter surrounding dumpster area.
#55 · Physical facilities installed, maintained & clean −1
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed some floor tiles cracking within kitchen area. 6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed detailed cleaning needed to floor and walling throughout kitchen (behind and under equipment).
#56 · Meets ventilation & lighting requirements; designated areas used −0.5
6-403.11 (A)Areas designated for employees to eat and drink, shall be located so that food, equipment, linens, single service/use items are protected from contamination. Observed employee drinks stored on shelving with institutional kitchen food in front reach in cooler.

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Dec 20, 2023 A 98.5 · 3 violations
#21 · Proper hot holding temperatures
Corrected during inspection
3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P. Observed tater tot bake hot holding below 135F, refer to temperature chart. CDI, TCS food item reheated to 165F. For more information, please visit: https://health.mecknc.gov/envhealth/food-and-facilities-sanitation or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Safe Food Temperatures https://youtu.be/tXP09IK-1TQ .
#54 · Garbage & refuse properly disposed; facilities maintained −0.5
Repeat violation
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed 1 dumpster lid opened during time of inspection. PIC closed lid during time of inspection.
#55 · Physical facilities installed, maintained & clean −1
Repeat violation
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed detailed cleaning needed to flooring under food service equipment throughout kitchen.

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Nov 22, 2022 A 97.5 · 5 violations
Inspector comments: #3- facility has the un-updated employee health policy. The new updated paper copies of employee health policy/poster was provided at the time of the inspection.
#5 · Procedures for responding to vomiting & diarrheal events
Corrected during inspection
2-501.11 A food establishment shall have written procedures for employees to follow when responding to vomiting or diarrheal events. -Pf For more information please visit: http://meck.co/FoodSafety. Observed no written policy for vomiting/diarrhea clean up plan on site. CDI- Paper copies of the policy and poster provided at the time of inspection to PIC to post it up.
#33 · Proper cooling methods used; adequate equipment for temperature control −0.5
Corrected during inspection
3-501.15 Quickly cool foods. Use methods such as open/vented shallow pans, large ice baths and active stirring. Cold air must flow around product to remove the heat. -Pf For more information please visit: http://meck.co/FoodSafety or view our training videos at the following weblinks: What are TCS Foods https://youtu.be/bRvqAETDjQU and Cooling Food Safely https://youtu.be/P6x8b1ZVOxU. Observed slices cheese trying to cool in tightly plastic wrapped in a plastic container with tightly closed lid. Cheese were 44F, and 30 minutes later, the cheese temperature remained the same. CDI- PIC put the cheese in walking freezer and cracked the container lid open to quickly cool, and temperature came down to 41F.
#38 · Insects & rodents not present; no unauthorized animals −1
6-501.112 Remove dead or trapped birds, insects, rodents, and other pests. Observed died bugs on the floor when entering the kitchen from the dinning room.
#54 · Garbage & refuse properly disposed; facilities maintained −0.5
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed dumpster lid opened while not in used. Keep the lids and doors closed to prevent flies and rodents.
#55 · Physical facilities installed, maintained & clean −0.5
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed cracked floor around the drain near the dish washing area, cracked between walls and floors in the drying rack room next to the dish washing room- need repair. Observed dirty floor around the equipment where hard to reach, need clean.

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Jul 8, 2021 A 93 · 7 violations
#8 · Handwashing sinks, supplied and accessible −1
Corrected during inspection
6-301.14 Post a handwash sign at each handsink. Observed no handwashing sign at handwashing sink in toilet. Gave handwashing sign to PIC. 5-205.11 Maintain access to handsinks. Handsinks may only be used for handwashing.-Pf Observed trash can blocking hand washing sink. PIC move trashcan away from handwashing to allow access. No verification needed as CDI was implemented.
#35 · Food properly labeled: original container −1
3-302.12 Food Storage Containers Identified with Common Name of Food - C Observed food containers with no name labeled. Label containers with name of food.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used −2
4-501.11 Maintain equipment in good repair. Observed dish machine not meeting temperature, both gauges are not functioning . PIC called in a work order. Ice machine broken, steamer broken, reach in refrigerator broken and bottom oven broken. PIC stated that a new steamer is on order and work order is in place for ice machine. Bottom over is currently in the process of getting repaired, but is not completed.
#46 · Warewashing facilities: installed, maintained and used; test strips −1
4-204.113 Warewashing Machine, Data Plate Operation Specifications - C Observed dish machine failing to meet temperature as specified on data plate. Wash temperature specified 160F, gauge broken. Rinse temperature specified 180F, gauge read 135F. Checked temperature of dish machine x3, each temperature read 155F. PIC called in a work order to come in immediately to repair dish machine. Informed PIC to use three compartment sink to wash, rinse and sanitized until repairs are complete.
#47 · Non-food-contact surfaces clean −1
4-602.13 Nonfood Contact Surfaces - C Clean and wipe down all nonfood contact surfaces throughout, observed accumulated debris on nonfood contact surfaces throughout kitchen.
#49 · Plumbing installed; proper backflow devices
Follow-up verification required
5-203.14 Backflow Prevention Device, When Required - P 5-203.14 Prevent backflow or backsiphonage at each point of use in a water supply system by installing an approved backflow device. -P Observed no backflow prevention device on sink in utility closet. Discussed with administrator and PIC who contacted maintenance to install backflow prevention device on faucet. Both PIC and Administrator stated that the sink is not used for any purpose. Maintenance will install backflow prevention device today 7/8/2021. No points taken. Will verify installation.
#52 · Garbage and refuse properly disposed; facilities maintained −1
5-501.115 Maintaining Refuse Areas and Enclosures - C Observed litter around dumpster area. Clean up litter and maintain dumpster area free of litter. 6-501.114 Maintaining premises, unnecessary items and litter.

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Dec 11, 2020 A 93 · 7 violations
#1 · PIC present, Demonstration - Certification by accredited program, and performs duties −2
2-102.12 PIC shall demonstrate knowledge by being a certified food protection manager. No designated PIC was on duty.
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Follow-up verification required
4-501.112(A)(2) Provide a minimum of 180F rinse water for sanitization when using the dish machine. -Pf. Observed dish washing machine not reaching a 180F rinse water for sanitization when using the dish machine. Facility was aware of issue before EHS arrived to complete inspection. VR required.
#21 · Proper date marking and disposition −1.5
Corrected during inspection
3-501.18 Discard the food requiring date labels once time/temperature window has expired, if it is not been labeled, or if the label is incorrect. -P. Observed shredded cheese in reach in walk in cooler date marked for 8 days. CDI, cheese voluntarily discarded. 3-501.17 Date mark/label all TCS foods that are ready-to-eat once opened or prepared and held more than 24hrs. -Pf. Observed opened sliced cheese in reach in refrigerator not date mark. CDI, sliced cheese was date marked for date it was opened.
#45 · Equipment, food and non-food-contact surfaces approved; cleanable, properly designed, constructed and used
4-501.11 Maintain equipment in good repair. Observed large 2 door reach in refrigerator not funtioning. Repair.
#47 · Non-food-contact surfaces clean −0.5
4-601.11(C )/4-602.13 Keep the equipment clean to avoid build up of dust, food residue or debris. Observed build up to reach in refrigerator located behind stove. Observed debris on the outside of equipment throughout building.
#52 · Garbage and refuse properly disposed; facilities maintained −0.5
Repeat violation
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed lid to dumpster opened. REPEAT.
#53 · Physical facilities installed, maintained and clean −1
Repeat violation
6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. Observed build up on walls throughout kitchen.

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Jan 22, 2020 A 96 · 8 violations
#11 · Food in good condition, safe and unadulterated −1
Corrected during inspection
3-202.15 Food packaging has be in good condition, intact and protect the food inside. Observed dented cans in the can storage area.CDI. PIC removed them to a dented can designated area
#14 · Food-contact surfaces: cleaned and sanitized −1.5
Follow-up verification required
4-703.11 Hot Water and Chemical-Methods - P. Observed plate surface temperature of utensils through dish machine not reaching the minimum 160F. PIC is now using dish machine to wash and is temporarily sanitizing in the 3 compactment sink. PIC states repairman is on the way.
#36 · Insects and rodents not present; no unauthorized animals
6-501.111 Keep the premises free of insects, rodents, and other pests. Observed a roach in the dish washing area. PIC indicated that they were treated yesterday and will be back again in two weeks.
#42 · Utensils, equipment and linens: properly stored, dried and handled −0.5
Corrected during inspection
4-901.11(A) Air dry equipment and utensils after cleaning and sanitizing. Observed wet stacking in the clean dish storage area. CDI. PIC removed them to the dish washing area.
#46 · Warewashing facilities: installed, maintained and used; test strips
4-501.15 Warewashing Machines, Manufacturers’ Operating Instructions - C. Observed the rinse temperature gauge reading differently from the manufacturer's data plate. PIC called for a repair.
#49 · Plumbing installed; proper backflow devices
Corrected during inspection
The wash water at the dish machine area was overfilled and covered over the inlet of the channel drain, creating a cross connection. This water line needs to be evaluated to see if it requires and backflow prevention device installed, or if the water line is not in working order. The water was removed from around this area for the time being. / The spray gun must be removed from wall-mounted hose when not in use because of the limited atmospheric vacuum breaker capabilities, unless a backflow prevention device rated for continuous pressure is installed. 5-205.12 Prohibiting a Cross Connection - P,PF 5-202.14 Backflow Prevention Device, Design Standard - P
#52 · Garbage and refuse properly disposed; facilities maintained
5-501.113(B) Keep dumpster, outside waste containers covered with tight-fitting lids or doors. Observed the dumpster outside with no cover on it. Informed PIC to have it covered.
#53 · Physical facilities installed, maintained and clean −1
Repeat violation
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. Observed damaged ceilings at dish washing area and dry storage unit. Informed PIC to get it fixed.

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Feb 28, 2019 A 97 · 3 violations
#20 · Proper cold holding temperatures −1.5
Corrected during inspection
3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P- Observed cole slaw prepared last night at 47F in the reach-in cooler. Corrected during the inspection (CDI)- Cole slaw was discarded. -1.5pts-
#39 · Wiping cloths: properly used and stored −0.5
Corrected during inspection
3-304.14(B) Hold in-use wiping cloths in sanitizer between uses. - Observed sanitizer less than 50ppm in bucket holding wiping cloth. CDI- Sanitizer was replaced. -0.5pts-
#53 · Physical facilities installed, maintained and clean −1
6-501.11 Floors, walls, and ceilings including the attachments such as soap and towel dispensers; light fixtures; and heat/ac vents shall be maintained in good repair. - Observed ceiling damage in the supply closet and the near where clean dishes are stored. Needs to be repaired. 6-501.12 Floors, walls, ceilings including the attachments such as soap, towel dispensers; light fixtures; and heat/ac vent covers shall be clean. Caution should be used to minimize food exposure. - Observed floor in the supply closet in need of cleaning. -1pt-

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “REDWOOD HEALTH & REHABILITATION” or State ID 2060160144). Inspection type (routine vs. follow-up) is not published in the county's data.