A98
DUNHILL HOTEL
237 N TRYON ST, Charlotte, NC 28202
Lodging · NC permit/State ID 2060200100
Latest gradeA (98)
Last inspectedOct 7, 2025
Inspections on record13
On record sinceOct 10, 2013
Score history
Oct 10, 2013Higher is betterOct 7, 2025
Inspections & violations
Oct 7, 2025 A 98 · 4 violations
#18 · Cooking surfaces of equipment and nonfood-contact surfaces clean −0.5
REPEAT VIOLATION: 15A NCAC 18A .1824(e) Nonfood-contact surfaces of equipment shall be clean. Observed coffee debris on non-food contact surfaces of keurig machine in room 706. -0.5-
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied
5-205.11 A handwashing sink shall be accessible and only used for handwashing. - Pf. Observed swiffer mop stored inside of the laundry room hand sink. CDI - PIC removed mop. -0-
General Comment: 1 of 2 restrooms at lobby missing hand wash sign. EHS provided hand washing signage to facility during today’s inspection.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
REPEAT VIOLATION: **15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed soiled pillow on lounge chair in rooms 304. 0 demerits due to significant improvement from previous inspection. -0-
#37 · Household cleaning agents, medicines, and sanitizers properly stored and handled −1.5
15A NCAC 18A .1827(c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. Observed multiple unlabeled spray bottles of chemicals in housekeeping closets on 9th and 2nd floors. CDI - Chemicals were identified as alkaline bathroom cleanser and carpet neutralizer and labeled accordingly. -1.5-
Nov 8, 2024 A 94 · 7 violations
Inspector comments: Inspection conducted with EHS Niejel Williams and PIC Jordan Kayser present.
#9 · Food and ice protected from environmental or other sources of contamination; proper dispensing of ice
Keep at least 6 inches above the floor. Observed stacked boxes of complimentary water stored on floor in housekeeping closet on 8th floor.
General Comment: 3-305.11* Store food in a clean, dry location, not exposed to contamination. -0-
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required
Observed coffee debris on food contact surfaces of keurig machines in room 207 and evidence of burning on keurig water reservoir in room 605.
General Comment: 4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. - Pf. -0-
#18 · Cooking surfaces of equipment and nonfood-contact surfaces clean
Observed coffee debris on non-food contact surfaces of keurig machines in room 706.
General Comment: 15A NCAC 18A .1824(e) Nonfood-contact surfaces of equipment shall be clean. -0-
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −2
Observed no paper towels at the employee handsink in the laundry room.
REPEAT VIOLATION: 15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. -2-
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
Observed shower head in need of cleaning in room 907.
Observed soiled mattresses in rooms 306, 605, 706, 801, 1005.
Observed debris under pillow of lounge chair in room 907.
Observed damaged arm rests on chairs in rooms 801 and 907; damaged lamp cover in room 1005.
REPEAT VIOLATION: **15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. -4-
#27 · Physical facilities installed, maintained, and clean
Observed ceiling and wall in disrepair in room 1005, peeling on wall paper around window in.
Observed dust accumulating on air conditioning ventilation in restroom room 801; observed visible evidence of moisture and grey growth around AC ventilation in penthouse room 1005.
General Comment: REPEAT VIOLATION: **15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. -0-
#30 · Linen clean and in good repair; two sheets provided for each bed
Observed soiled mattress cover and pillow covers in room 1005. No points deducted due to notable improvement from previous inspection.
REPEAT VIOLATION: **15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. -0-
Oct 31, 2023 A 95.5 · 5 violations
#19 · Single-use and single-service articles properly stored and used
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed a box of toilet paper stored on the floor in the housekeeping closet on the 5th floor.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels at the employee handsink in the laundry room.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
Observed shower heads in need of cleaning in rooms 1002 and 904
Observed desk chair torn in room 1002.
Observed mattress stained in rooms 904, 801 and 505
**15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
#30 · Linen clean and in good repair; two sheets provided for each bed
Observed hand towel in room 1002 stained. Observed mattress cover stained in room 801.
**15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.
#37 · Household cleaning agents, medicines, and sanitizers properly stored and handled −1.5
15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. Observed unlabeled spray bottles of chemicals in all of the housekeeping closets on all floors. Observed disinfectant in a sanitizer bottle on the 6th floor housekeeping closet.
Jun 23, 2023 A 96 · 3 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
Observed shower heads in need of cleaning in rooms 403, 502 and 607.
**15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
#27 · Physical facilities installed, maintained, and clean −2
Observed ceiling peeling near the housekeeping closet on the 5th and 8th floor. Observed ceiling in need of repair in the bathroom in room 607.
**15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
#30 · Linen clean and in good repair; two sheets provided for each bed
Observed mattress cover stained in room 607. Observed hair on mattress cover in room 801. Linen was changed during the inspection.
**15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.
Jun 30, 2022 A 98 · 3 violations
#20 · Thermometer provided; test strips provided
Observed no test strips in the laundry room. Strips were provided from the kitchen (The Asbury) located in the building.
**15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied
Observed no hand drying mechanism at the handwashing sink in the laundry room. Provided paper towels during the inspection but ensure that sink is being used when handling soiled linen.
**15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures.
#27 · Physical facilities installed, maintained, and clean −2
Observed ceiling peeling in the shower in room 1005. Needs to be repaired.
**15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
Jun 4, 2021 A 96 · 3 violations
Inspector comments: PIC Joel Vega was present during the inspection.
#27 · Physical facilities installed, maintained, and clean −2
Repeat: 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed broken floor tile on access elevator. NOTE: Half point deduction occurred since improvement has been noted for this violation.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. - Observed 904 (pink debris), 1002, 806, 406, and 205 linen in need of changing and further cleaning due to hair debris.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. - Observed house keeper personal items stored with guest items.
Jun 29, 2020 A 96 · 2 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
Repeat: 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stain on toilet seat in Room 1005. Observed stain on mattress inside Room 1001.
#27 · Physical facilities installed, maintained, and clean −2
Repeat: 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed broken floor tile on access elevator on 1005. Observed dusty window sills in various rooms. Observed dusty fan inside laundry room. Observed paint peeling on ceiling in storage room on 10th floor.
Jun 20, 2019 A 95.5 · 6 violations
#19 · Single-use and single-service articles properly stored and used
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed bottled water stored on floor in several storage closets.
#20 · Thermometer provided; test strips provided −1
15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Observed no test strips no premises in laundry room. Repeat violation.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied
5-205.11 A handwashing sink shall be accessible and only used for handwashing. -Pf Observed handwashing sink in laundry room with soiled dishes inside. Keep handsinks accessible.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed several mattresses stained in rooms: 1005,907,807,401,201. Observed stained chair cushions in rooms:1005,904. Observed bathtub with rust stains in rm 904. Observed custodial employee not using sanitizer between guests, was using disinfectants which leaves a harsh residue. Repeat violation.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed rooms with water damage near air conditioning access points, rooms:1005, 907, 601, 201. In room 807 the wall was separating from the ceiling. Damage in wall from the door in room 807. Broken floor tiles in room 1005 and in access elevator. Damage in bathroom and mold growing in room 201. Repeat violation. Water damage and some residue left in room 1005.
#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces −1.5
15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to aoid contamination of food and food contact surfaces, linen, and single-use articles. Observed storage areas on floors 10, 6, 4, 2 with incorrect storage order. Single-use articles (cup toppers) exposed to soiled linen, toilet paper and kleenex stored on ground, and clean glassware stored under shampoo/soaps. Contamination hazard.
Jun 28, 2018 A 95 · 3 violations
#20 · Thermometer provided; test strips provided −1
15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Observed no test strips available.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed carpet stained in room #207;
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed ceiling damage in room #1003. Observed wall paper peeling behind entertainment center in guest room #907.
Feb 1, 2017 A 95 · 4 violations
#13 · Hot and cold running water provided (116-128 F) in guestrooms −1.5
Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
Observed water temperature throughout facility between 108F and 114F.
#15 · Multi-use utensils washed, rinsed, sanitized, properly stored and handled; approved facilities if required −2
Multi-use utensils such as glasses, cups, ice buckets, or ice bucket lids when used, shall be washed, rinsed and subjected to an approved sanitizing treatment, and stored and handled in a manner to prevent contamination. 15A NCAC 18A .1811 (b).
Observed glassware throughout facility with residue, spots or smudges, indicating improper cleaning or dish machine not working properly.
#22 · Lighting meets requirements −0.5
Lavoratories shall have lighting with a minimum of 30 foot-candles of light at 30 inches above the floor. 15A NCAC 18A .1812 (a).
Observed lighting less than 30 foot-candles at lavatories throughout facility, specifically 1005, 905, 706, and 604.
#23 · Window coverings clean and in good repair −1
Window coverings shall be kept clean and in good repair. 15A NCAC 18A .1812 (b).
Observed curtains in rooms 1005, 706, 604 and 307 with stained curtains.
Jul 14, 2015 A 96 · 2 violations
Inspector comments: #8 Observed test strips still in original package and damaged (stained). Provide new test strips from ECOLAB.**Sanitizing solutions shall consist of iodophors, quaternary ammonium or other chemicals or methods that are equivalent to the action of 50 parts per million chlorine solution. 15A NCAC 18A .1809 (b).#23 Observed stain on window covering in room #606. Ensure window coverings are clean and in good repair. **Window coverings shall be kept clean and in good repair. 15A NCAC 18A .1812 (b).Nalicia Allio and Raymond Watts were present during inspection.
#25 · Sheets, pillowcases, blankets and bed spreads clean and in good repair −2
Repeat Non Compliance: Observed stains on mattress pads and or linen in the following rooms: 201, 406, 707.**Bed linens, including sheets, pillow cases, blankets and bedspreads, shall be kept clean and in good repair. 15A NCAC 18A .1812 (c).
#27 · Furniture, fixtures and accessories clean and in good repair −2
Repeat Non Compliance: Observed ripped gaskets in room 907 and room 201. Improvement seen from previous inspection. Fridges are in process of replacement. Observed stained mattresses in rooms: 406, 606, 907.**Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).
Aug 21, 2014 A 96.5 · 2 violations
#27 · Furniture, fixtures and accessories clean and in good repair −2
Observed: Torn fridge gasket seals in rooms 601 and 307. A damaged bed skirt and debris collecting between the mattress and box spring in room 307.Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).
#30 · Storage provided for supplies, linen and equipment; kept clean −1.5
Observed: Soft drinks and beverages stored on the basement floor.Cabinets, shelves, and storage rooms shall be constructed to facilitate cleaning and kept clean. 15A NCAC 18A .1813 (b).General Comments: Meredith Zingraff present. Keep up the good work.
Oct 10, 2013 A 95.5 · 3 violations
Inspector comments: 1- General Comment: Observed A/C unit above linen rack with heavy rust.Ventilation located in Lobby, Halls, Stairs, and Vending Areas, shall be kept clean and in good repair. 15A NCAC 18A .1808 (b).25- General Comment: Observed a bed spread with a stain in room 703.Bed linens, including sheets, pillow cases, blankets and bedspreads, shall be kept clean and in good repair. 15A NCAC 18A .1812 (c).30- General Comment: Observed toilet paper stored under a few handwash sinks.Cabinets, shelves, and storage rooms shall be constructed to facilitate cleaning and kept clean. 15A NCAC 18A .1813 (b).Rooms Inspected: 306, 602, 703, 706, and 904.
#8 · Lavatory and vanity sanitized, testing method available and used −1
Observed house keeper on 7th floor with no QAC sanitizer spray bottle. Sanitizer dispenser in laundry tested and operating properly.The lavatory, its handles, faucet, and vanity shall be washed using an all purpose cleaner and rinsed daily if the room has been occupied. A sanitizer shall be applied to the lavatory and vanity using a method such as a wipe-on chemically-treated disposable sanitizing towel or equivalent. The sanitizer shall be left to air dry.Sanitizing solutions shall consist of iodophors, quaternary ammonium or other chemicals or methods that are equivalent to the action of 50 parts per million chlorine solution. 15A NCAC 18A .1809 (b).
#13 · Hot and cold running water provided (116-128 F) in guestrooms −1.5
Observed hot water temperature in all rooms inspected between 103- 113F. Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
#27 · Furniture, fixtures and accessories clean and in good repair −2
Observed dorm fridges with torn/damaged gaskets in most rooms inspected.Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “DUNHILL HOTEL” or State ID 2060200100). Inspection type (routine vs. follow-up) is not published in the county's data.