SPARK BY HILTON

General Comment: 15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. *** Observed strain of hair inside a microwave in 217 needs cleaning. Keep clean.

General Comment: 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. *** Observed candy and minor debris under bed in 217 need cleaning. Keep clean.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. *** Observed damaged walls in laundry room, all housekeeping closets throughout. Repair needed. Keep all walls intact and good repair.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed black buildup under caulking around tub in room 331. Clean.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed dust buildup on AC vent filters in hallways on floors 2, 3 and 4. Observed heavy dust buildup on pipes in laundry room. Observed black speckled buildup on AC vent in room 331. Clean. Observed hole in wall in 4th floor linen closet. Observed one missing light cover in gym. Observed opening in ceiling over single use items in laundry storage room. Repair.

Observed broken vent filters in rooms 423, 336 and 106. Needs to be repaired. **15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.

Observed wall damage in the linen closet on the 4th floor. Observed wall a damage in the housekeeping closet on the 4th, 3rd and 2nd floor. Observed wall damage in the laundry room. Needs to be repaired. **15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Rooms 423, 422, 339, 336, 233 and 106 were available during the inspection.

Observed ottoman peeling in room 429. Observed mattress stained in room 336. Observed HVAC filters broken in room 336. Needs to be repaired. **15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.

Observed wall damage in storage closets on 4th, 3rd and 2nd floor. Observed wall damage in laundry room. Observed wall damage in linen closet on 4th floor. Observed floor tile cracked in linen closet on 3rd floor. Observed ceiling peeling in the bathroom in room 117. **15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

Repeat: -Observed stanined mattress in rooms 308, 230, 215, and the pull out couch mattress torn badly. -Observed stained curtains in rooms 302 and 230. -Observed stained pillows in 215. 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.

Repeat: -Observed stained ceiling tiles in the hall across from the kitchen and restroom area. -Observed the ceiling and wallpaper peeling in the restroom in 105. -Observed the ceiling in the restroom peeling in 302. -Observed ceiling stains over the windows in several of the rooms inspected. 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

No Points Deducted: Observed brooms on housekeeping carts stored with the dirty side pointing upward and directly beside the clean towels. Informed employees to place a bag over the dirty end or store with the dirty side stored downwards. 15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.

15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels nor hand drying device located at handsink in laundry room.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed yellow stain on mattress located in room 223. Observed staining on drapes in the following rooms: 302, 227 and, 102.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed ceiling stains guest workout room. Observed water staining to the ceiling where drapes are located in the following rooms 338, 227 and, 202.

15A NCAC 18A .1827(a) The premises shall be kept free of litter and items unnecessary to the operation or maintenance of the lodging establishment, such as equipment that is nonfunctional or no longer used. Observed several box springs stored in dumpster area.

Observed white residue build-up in the back of coffee makers in rooms 108, 434, 219, and 212. EHS advised leaving lids of coffee makers open to air dry after cleaning. Observed minor cleaning needed in the under-interior side of ice bucket lid in 302 and 219. **15A NCAC 18A .1824(l) Equipment for preparing coffee and tea shall be kept clean, but is exempt from sanitization required by Paragraph (c ) of this Rule.

Observed refrigerators in rooms throughout with tape residue on the interior collecting debris. EHS advised removing residue so that refrigerators can be properly cleaned. Observed gasket in need of cleaning on refrigerator of room 108. Observed microwave in need of minor cleaning in 115. **15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean.

Per conversation with head of housekeeping, lids (uncovered) in rooms are not changed between guests if they look like they haven't been used. EHS advised that even if uncovered single-service articles look like they haven't been used, they must be discarded after each guest. If articles are covered with plastic they may remain if unused. **15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination.

Observed designated hand sink in laundry room to be used for chemicals and linen cleaning (linen in sink). Observed no paper towels present. EHS advised installing a two-compartment sink - one side for chemicals and the other side for hand washing only. Employees shall be trained to wash hands between handling soiled and clean linen. **5-205.11 A hand washing sink shall be accessible and only used for hand washing. -Pf **15A NCAC 18A .1825 (c ) A hand washing sink, located to allow use by employees handling clean and soiled linen, shall be provided. This requirement shall be effective one year after the effective date of this Rule. **15A NCAC 18A .1826(a) Hand washing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures.

Observed stained mattresses in rooms 434, 417, and 310. Observed stained curtains in 108, 302, and 212. Observed trash and debris left under couches in several rooms. Observed debris left in the cracks and crevices and stains under chair cushions in several rooms. **15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.219,

Repeat Observed pieces of tile missing from floors in several linen/house keeping cart storage closets on floors. Observed wall damage on corners in house keeping cart closets. Observed wall damage in fitness room where wallpaper and baseboard is in need of re-attaching. Observed FRP board missing from wall and hole in wall in laundry room. Observed ceiling peeling above shower in room 313. Observed water stained ceiling by window in room 212. **15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

Observed mattress pads with staining in rooms 108, 417, and 310. Observed bed spread with stain in 115. **15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.

Observed clean linen and toilet paper being stored on the floor in house keeping cart closets, linen closets, and in storage closets throughout. EHS advised placing items on pallets. **15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms.

Observed dumpster lids open. **5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers.

Observed no back flow preventer on the white shower wand in room 105 nor on the silver wand in room 233. Provide on all shower wands. If there is a back flow preventer built into any of the shower wands, provide documentation from the manufacturer. 5-202.14 Provide a backflow prevention device on water supply systems. -P

No Points Deducted: Observed the ceiling peeling over the window- room 105. Repair. 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

Observed most of the linen bins not labeled clean or dirty. One was labeled dirty but had clean cloths in it. Label all bins and use them as such. 15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only.

-Observed all of the chemical spray bottles stored diretly over the clean linens on all of the housekeeping carts. Rearrange. -Observed a zip-it (drain cleaner) stored with clean linen on one of the housekeeping carts. -Observed brooms stored with the dirty side upward on all of the housekeeping carts. Cover dirty side or store downward. 15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.