A97
BEST WESTERN PLUS-HUNTERSVILLE
13830 STATESVILLE RD, Huntersville, NC 28078
Lodging · NC permit/State ID 2060200262
Latest gradeA (97)
Last inspectedMar 16, 2026
Inspections on record13
On record sinceAug 20, 2013
Score history
Aug 20, 2013Higher is betterMar 16, 2026
Inspections & violations
Mar 16, 2026 A 97 · 5 violations
Inspector comments: NOTE:
- Observed damaged and frayed seating furniture at the front lobby need repair or replace. Keep all furniture in good repair.
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −1
REPEAT
15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.- Observed soiled ice machines in the chute need detail cleaning and keep clean. Observed soiled/stained microwave in 220, 125, 119, 304 need detail cleaning or repair/replace. Keep clean and good repair.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −2
REPEAT
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed handwashing sink in laundry room without soap and paper towels in the dispenser for hand washing. Ensure to provide all hand washing supplies at all hand sinks at all times.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
General Comment:
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.- Observed stained sofa mattress in room 304 need cleaning or replace. Keep all furniture clean.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
General Comment:
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.- Observed housekeeping cart need to be arranged in manner to keep clean, dirty, and chemical supplies separate from each others to prevent cross contamination at any time.
#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces
General Comment:
15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to aoid contamination of food and food contact surfaces, linen, and single-use articles.- Observed clean linens and supplies boxes stored on the floor 3rd floor. Keep/store all clean supplies off the floor at least 6 inches at anytime.
Feb 14, 2025 A 97 · 3 violations
Inspector comments: NOTE:
- Maintenance: AAron and Housekeeper: Elba present during inspection. Report review with GM: Belinda on the phone and the front desk staff: Jazmin.
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used
15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.- Observed soiled ice machines (3rd and 1st floor) in the chute and basin. Observed rusted microwave in 215. Soiled inside microwave in 302, 207, 105. Cleaning needed and keep clean.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −2
REPEAT
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed handwashing sink in laundry without paper towels in the dispenser and soaps for hand washing. Ensure to always provide all hand washing supplies at all hand sinks at all times.
#33 · Garbage and refuse disposal; facilities maintained −1
5-501.114 Drains in receptacles and waste handling units for refuse, recyclables, and returnables shall have drain plugs in place.- Observed a dumpster is missing drain plug. Obtain a drain plug and replace.
5-501.110 Refuse, recyclables, and returnables shall be stored in receptacles so that they are inaccessible to insects and rodents.- Observed old wooden pallets/solid wastes surrounding a dumpster, a bucket is holding standing water from rains. The area needs cleaning and clearing. Keep area clean, neat, and free of clutters and standing water.
Jun 12, 2024 A 97 · 3 violations
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed handwashing sink in laundry without paper towels. Points not escalated due to improvement -REPEAT-
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed water and wall damage to shower area in room 205. Observed ceiling water damage in room 311.
#28 · Insects and rodents present; live animals prohibited from food preparation, storage, sales, display, or dining −2
15A NCAC 18A .1826 (i) Maintain premises free of insects, rodents, and other pests. Observed flying insects in sink of room 103. Control insects to prevent infestation.
May 30, 2023 A 97 · 5 violations
#20 · Thermometer provided; test strips provided
15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Observed facility does not have a test kit or other device to measure a strength of the sanitizer solution. Need to obtain a kit for that reason.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed laundry facility without hand soap and paper towels at the hand washing sink. PROVIDE HAND WASHING SUPPLIES AT THE HAND WASHING SINK AT ALL TIME.
5-205.11 A handwashing sink shall be accessible and only used for handwashing. -Pf. Observed buckets of chemicals blocking access to hand washing sink in laundry room. CDI- REMOVED. ALWAYS ENSURE ACCESS TO HAND WASHING SINK AT ALL TIME.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
REPEAT
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed damaged seats on roller chairs in room 220, 125, and most of the green chairs in the lobby. Observed cracked in a bathroom tub in room 125. Need repair or replace.
NOTE: facility stated they are in the process of changing out the furniture.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed damaged/peeling wall near a hand washing sink and washer/dryer machine in laundry room. Need repair or replace and keep in good repair.
#33 · Garbage and refuse disposal; facilities maintained
5-501.114 Drains in receptacles and waste handling units for refuse, recyclables, and returnables shall have drain plugs in place. Observed a dumpster without a drain plug. Obtain a drain plug and keep in good repair.
Aug 20, 2021 A 96 · 1 violation
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
REPEAT
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed shower curtain rods damaged in need of repair inside guest rooms #311, #219.
Mar 10, 2021 A 96 · 2 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
REPEAT
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed debris collected underneath bed skirts against bumpers in guest rooms (#308, #322, #225) need of general cleaning. Observed very loose toilet seat inside guest room #204 in need of repair.
POINTS NOT INCREASED DUE TO IMPROVEMENT.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed walls damaged throughout laundry room in need of repair.
May 19, 2020 A 96.5 · 3 violations
#19 · Single-use and single-service articles properly stored and used −0.5
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed boxes of toilet paper and napkins stored on floor in storage room.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
Observed staining on carpets throughout facility and on chairs in guest rooms.
#33 · Garbage and refuse disposal; facilities maintained −1
5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Observed lids open on dumpsters.
Feb 18, 2019 A 95 · 3 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
REPEAT
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed laminate peeling / damaged at entertainment stand / refrigerator stand in need of repair in guest room #312; Observed toilet seats loose in guest rooms #103, #107.
(points kept at half due to improvement observed).
#27 · Physical facilities installed, maintained, and clean −2
N/A
#33 · Garbage and refuse disposal; facilities maintained −1
REPEAT
5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Observed doors and lids open to dumpster can.
5-501.115 A storage area and enclosure for refuse, recyclables, or returnables shall be maintained free of unnecessary items and clean. Observed misc items stored behind dumpster (broken toilet seat, trash debris).
(violation general commented last inspection)
Mar 9, 2018 A 94 · 8 violations
#19 · Single-use and single-service articles properly stored and used −0.5
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed boxes of knives and forks stored on floor of 1st floor storage room.
NOTE: Observed bulk boxes of condiments stored on floor as well. Ensure items are stored on shelving units.
NOTE: MANY AREAS WERE NOT ACCESSIBLE DUE TO NOT HAVING KEYS PRESENT IN BUILDING. ENSURE ALL AREAS OF THE FACILITY ARE ACCESSIBLE AT ALL TIMES
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied
15A NCAC 18A .1825 (c ) A handwashing sink, located to allow use by employees handling clean and soiled linen, shall be provided. This requirement shall be effective one year after the effective date of this Rule. Observed no handsink in laundry room. Provide a handsink or hand hygiene SOP by 10/1/18.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed mattress stained in room 123 and in room 203. Observed carpets throughout several rooms damaged. Observed holes in couch in room 304.
15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests. Observed employees using a chemical with a 10min contact time for 5 min or less depending on the housekeeper. PIC stated they have purchased a new chemical for sanitizing. New chemical has a contact time of 90sec, based on the bottle directions. New chemical provided today during inspection to each housekeeper.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed splash on walls in room 217. Observed laundry chute walls stained on 3rd floor. Observed wall damage on 2nd floor near fitness center.
#30 · Linen clean and in good repair; two sheets provided for each bed
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed one sheet that is worn thin in room 203.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. Observed employee water bottles stored in containers of clean items. Observed one housekeeping cart with chemicals stored hanging over clean linen. REPEAT VIOALTION
#33 · Garbage and refuse disposal; facilities maintained
5-501.115 A storage area and enclosure for refuse, recyclables, or returnables shall be maintained free of unnecessary items and clean. Observed large items stored in dumpster enclosure. Remove large items.
15A NCAC 18A .1825( e) All refuse shall be collected and stored in covered receptacles. Refuse receptacles shall be kept clean and in good repair. Observed dumpster in severe disrepair. CDI: PIC phoned dumpster company for a new dumpster that will be delivered on Monday.
#37 · Household cleaning agents, medicines, and sanitizers properly stored and handled −1.5
15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. Observed several chemical bottles throughout facility with no label on them identifying the chemical.
Sep 9, 2016 A 96 · 3 violations
#15 · Multi-use utensils washed, rinsed, sanitized, properly stored and handled; approved facilities if required −2
Multi-use utensils such as glasses, cups, ice buckets, or ice bucket lids when used, shall be washed, rinsed and subjected to an approved sanitizing treatment, and stored and handled in a manner to prevent contamination. 15A NCAC 18A .1811 (b). Observed a disinfectant spray being used on the ice bucket and lid. Observed sanitizer spray missing from several house keeping carts.
#20 · Ventilation clean and in good repair −0.5
In the absence of functioning windows, air conditioning and artificial lighting must be kept clean and in good repair. 15A NCAC 18A .1812 (a). Observed dust and black residue build up on HVAC units.
#32 · Supplies on carts properly stored, carts clean and stored properly −1.5
Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. 15A NCAC 18A .1813 (e). Observed several house keeping carts with personal food and beverages stored with clean guest supplies. Do not store personal items above or with guest supplies.
Sep 29, 2015 A 98 · 1 violation
Inspector comments: 7. Observed one shower tub basin stained at soap dish area on back side tub in room 220.Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).8. Housekeeping staff stated that disinfectant is used on vanity.After cleaning the lavatory, faucet, and vanity, a sanitizer shall be applied to the lavatory and vanity using a method such as a wipe-on chemically-treated disposable sanitizing towel or equivalent. The sanitizer shall be left to air dry. 15A NCAC 18A .1809 (b).
#15 · Multi-use utensils washed, rinsed, sanitized, properly stored and handled; approved facilities if required −2
Observed ice bucket collecting residue in room 104. Observed water standing around rim in one guest room in ice bucket.Multi-use utensils such as glasses, cups, ice buckets, or ice bucket lids when used, shall be washed, rinsed and subjected to an approved sanitizing treatment, and stored and handled in a manner to prevent contamination. 15A NCAC 18A .1811 (b).
Dec 22, 2014 A 95 · 2 violations
Inspector comments: 10. Observed dusty vent in room 325 bathroom.Floors, walls, and ceilings located in lavatories and baths shall be cleanable, durable, and shall be kept clean and in good repair. 15A NCAC 18A .1809 (c).16. Observed no sanitizer on custodial carts in hallways in front of dirty guest rooms. Owner stated that housekeeping is using sanitizer to clean ice bucket lids.When properly fitting disposable food grade liners are provided, ice buckets shall be treated as non-food contact surfaces and shall be washed, using an all purpose cleaner suitable for food contact surfaces, and rinsed. The lid used with the lined ice bucket shall be washed, rinsed and subjected to an approved sanitizing treatment in place. 15A NCAC 18A .1811 (b).26. Observed food on floor under sofa beds in 2 guest rooms.The floors, walls, and ceilings of bedrooms, closets, and storage areas shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).Observed eggs in refrigerator, shelled from food distributer. Eggs are not individually packaged and are being served to guests. Facility is only approved to have indivually prepackaged items for guests.Please contact Christopher Sells for any questions regarding the contential breakfast at 704 336-5100.Mr. PM Patel present during inspection.
#13 · Hot and cold running water provided (116-128 F) in guestrooms −3
Observed hot water in rooms ranging from 130 to 150.Hot and cold running water under pressure shall be provided at all times in guest rooms, for food preparation areas, and other areas in which water is required for cleaning. 15A NCAC 18A .1810 (d).Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
#33 · Garbage containers covered, kept clean, facilities for cleaning −2
Observed trash preventing lids from closing and trash bags collecting on ground around dumpster area.All garbage and trash shall be collected and stored in covered containers in such a manner as not to create a nuisance. 15A NCAC 18A .1814 (a).
Aug 20, 2013 A 96 · 3 violations
Inspector comments: 24. Observed sheet in room 217 with sheet less than 4 inches folded down.**The upper sheet shall be folded under the mattress at the lower end and folded over the cover for at least six inches at the top end. 15A NCC 18A .1812 (c).27. Observed chair damaged on arm rest in room 208.**Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCC 18A .1812 (d).30. Observed storage on floor in storage room on 3rd floor preventing door from fully opening.Observed storage on floor in 2nd floor storage room.**Cabinets, shelves, and storage rooms shall be constructed to facilitate cleaning and kept clean. 15A NCC 18A .1813 (b).33. Observed trash on ground around dumpster area. Observed dumpster missing drain plug.**Garbage and trash storage containers shall be kept clean and in good repair. 15A NCC 18A .1814 (a).Ms. Terry Douglas and Mr. Billy Givens present during inspection.Facility must use only single service milk containers (individually pre-packaged).All food must be locked in kitchenette when not being served. Facility must use only single service mik container (Individual pre-packaged). all food must be locked in kitchenett when not being served
#8 · Lavatory and vanity sanitized, testing method available and used −2
Repeat non-compliance: Observed no sanitizer test strips present at facility.**Sanitizing solutions shall consist of iodophors, quaternary ammonium or other chemicals or methods that are equivalent to the action of 50 parts per million chlorine solution. 15A NCAC 18A .1809 (b). A method or equipment for testing the sanitizer shall be available and used to insure minimum prescribed sanitizer strength. 15A NCAC 18A .1809 (b).
#13 · Hot and cold running water provided (116-128 F) in guestrooms −1.5
Observed hot water on north wing of facility with water temperatures ranging from 107 to 110 degrees F. **Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
#20 · Ventilation clean and in good repair −0.5
Observed dust collecting on HVAC units throughout in guest rooms throughout. Observed hole in drapes in room 106. **Windows and glass doors shall be kept clean and in good repair. 15A NCAC 18A .1812 (a).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “BEST WESTERN PLUS-HUNTERSVILLE” or State ID 2060200262). Inspection type (routine vs. follow-up) is not published in the county's data.