A98
RESIDENCE INN
404 S MINT ST, Charlotte, NC 28202
Lodging · NC permit/State ID 2060200271
Latest gradeA (98)
Last inspectedMay 28, 2026
Inspections on record12
On record sinceApr 2, 2014
Score history
Apr 2, 2014Higher is betterMay 28, 2026
Inspections & violations
May 28, 2026 A 98 · 2 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed scuffed furniture and cabinets in rooms 1108 and 1111. Observed torn curtain in room 1108. Observed curtains stains in rooms 404 and 512. Observed large crack in sink in room 902.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed water damaged ceiling tiles in hall at room 1111and 1104. Observed wall peeling at 11th floor storage. Observed wall peeling across from room 1108. Observed door handle broken off of the storage room on 10th floor. Observed stained kitchen cabinet in room 907. Observed carpet peeling away from the floor in hallway near 9th floor storage room. Observed mold growth on window seal in room 608. Observed torn weight bench in fitness room.
Mar 26, 2025 A 98 · 2 violations
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
Railing cover in room # 304 was loose, CDI - Maintenance fixed during inspection
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.
Sheet had hole in it in room # 308.
Sheet had major stain in room # 304. CDI - Sheet removed from use.
Mar 8, 2024 A 100 · 0 violations
No violations were recorded for this inspection.
Mar 31, 2023 A 100 · 0 violations
Inspector comments: No violations were observed during the inspection.
No violations were recorded for this inspection.
Mar 11, 2022 A 98 · 1 violation
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
Observed damaged furniture in rooms 1110, 805 and 615. Hotel will soon begin remodeling.
**15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
May 4, 2021 A 96 · 3 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required
4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf Observed dirty half gallon pitcher in refrigerator room 1008.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed several mattresses throughout inspection with staining. EHS recommended replacing. Observed hair on bed sheets room 1011 and 706, and on pull outs room 713 and 408. Observed rusted frame on pull out room 1011. Observed hair on pillows room 713. Observed hair and used band-aid on small chair room 408. REPEAT VIOLATION.
#29 · Linen changed between guests and as required
15A NCAC 18A .1828 (a) Bed and bath linen shall be provided for each guest and shall be changed between successive guests. Observed used linen on pull out mattress room 608.
May 15, 2020 A 95 · 6 violations
Inspector comments: Ensure all doors are abled to be unlocked so that all areas may be assessed including storage rooms at the ends of hallways and maintenance areas.
#19 · Single-use and single-service articles properly stored and used
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed single use items stored on floor in 4th floor house keeping/linen closet. CDI: Single use items were relocated to shelves.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.Observed damaged end tables in 1001, 913, 908, and 707. Observed stained mattress in 817. Observed stained mattress cover in 1106, and 1001. Observed rust in tub of 210. Observed stained black out curtain in room 908. Observed pink build up on shower heads in 1112, 913, and 908. Observed table in 603 with some damage. Observed dirty toilet in 710. Observed sink door hinge damaged in 1001. Observed water damage under kitchen sink in 1007. Observed loose toilet seat in 908. CDI: PIC repaired toilet seat. REPEAT VIOLATION
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed dust collecting on ceiling vents in 11th floor hallway. Observed water damaged ceiling in 913. Observed 4th floor linen closet with wall damage from house keeping cates. Observed touch up paint needed in 603.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination.Observed barriers set up on housekeeping carts made of non-cleanable materials such as cardboard and poster board. REPEAT VIOLATION Previous violation corrected.
#33 · Garbage and refuse disposal; facilities maintained −1
5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles. Observed lids off of dumpsters. CDI: Lids were closed.
5-501.114 Drains in receptacles and waste handling units for refuse, recyclables, and returnables shall have drain plugs in place. Observed no drain plugs on dumpsters. REPEAT VIOLATION
#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces
15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to aoid contamination of food and food contact surfaces, linen, and single-use articles. Observed maintenance storage rooms throughout facility in need of reorganizing and items need to be moved to shelving.
Aug 13, 2019 A 96.5 · 5 violations
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels at hand sink used for handwashing after housekeeping staff handles soiled linens
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed chipped tub in room 606. Hair in sink room 1003. Shower grout discolored room 1003. Sticky bathroom countertop room 606. Several rooms with sticky/glue residue near shower mats. Ledge around shower needs cleaning of grime build-up.
#31 · Linen properly handled and stored −1.5
15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Observed linens not protected in linen rooms. Bags of clean linen stored on floor near laundry chute, 11th floor. Clean linens stored on dirty items.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed unprotected glass caps on housekeeping carts. Cover/protect from contamination.
#33 · Garbage and refuse disposal; facilities maintained
5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Observed lids open on dumpsters. Keep closed.
Feb 23, 2018 A 98 · 2 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
NO POINTS DEDUCTED
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed couch cushion damaged in room #204.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed walls in rooms #1101, #304 having furniture stain on walls near cabinet drawers in need of repainting.
Jun 8, 2016 A 97 · 2 violations
#7 · Fixtures clean and in good repair, provided in each room if required −1.5
Observed some slight pink coloration on shower heads throughout in some rooms. Thoroughly clean shower heads in room. Observed hand washing sink/vanity in (1) room with hair line crack in base of sink. Replace sink. Replace toilet seat in room 408 which covering is wearing off. Tightly secure slip resistant mat in base of bath tub and touch-up spot in base of bath tub in room 315. Thoroughly clean underside of wall urinal in men bathroom located in the lobby area.
Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).
#13 · Hot and cold running water provided (116-128 F) in guestrooms −1.5
Observed hot water fluctuate between 129F-133F at vanities/ hand washing sinks within room throughout on different floors. Water temperature shall be 116F-128F.
Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
Feb 2, 2015 A 95 · 3 violations
Inspector comments: 12: No backflow prevention device on the dumpster area hose bib. **Cross connections are prohibited with water supplies. 15: Glassware on bathroom vanity without a wrap or lid. **Glasses shall be provided lids or wrapped. 32: Housekeeper personal items with clean linen on a cart. **Do not store personal items with clean items. Amber Jeffries present.
#7 · Fixtures clean and in good repair, provided in each room if required −1.5
Observed: Most shower heads, in rooms inspected, with pink buildup.Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).
#27 · Furniture, fixtures and accessories clean and in good repair −2
Repeat: Observed: Most arm rests on chairs damaged. A stained mattress in rm 612.Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).
#30 · Storage provided for supplies, linen and equipment; kept clean −1.5
. Repeat: Observed: Guest related items on closet floors (linen, pillows, coffee makers, beverages, etc).Cabinets, shelves, and storage rooms shall be constructed to facilitate cleaning and kept clean. 15A NCAC 18A .1813 (b).
Apr 2, 2014 A 97 · 2 violations
Inspector comments: 26: Mold/wall damage on the wall/ceiling area in room 809. Repair.27: Some arm rests on leather chairs starting to crack. Repair/replace.Intent to Suspend Issued for GS 130A-248. CO detectors are required in the following areas: 203, 204, 205, 206, 207, 208, 209, 210, 211, 212, 213, and 1110. Also, provide documentation that the currently installed CO detectors in the Roof Water heater room, Kitchen, Lobby (at fireplace), and Mez Level mech. room are UL listed. CO detectors can be battery powered until 9/20/14. The following areas must have hard wired, with battery backup, CO detectors by 10/1/14: Lobby fireplace/check in area/hall/vending/business area (all one area), Roof mech. room, Kitchen, House Laundry, Mez level mech. room, 1110, 203, 204, 205, 206, 207, 208, 209, 210, 211, 212, 213, guest laundry, elevator/laundry hall (all one area), Blue Ridge meeting room. Maintain documentation that all CO detectors area UL Listed. Amber Jeffries and Henry Schmidlin present.
#13 · Hot and cold running water provided (116-128 F) in guestrooms −1.5
Observed: Hot water at 132-136F on floors 10, 5, 4, 3, and 2.Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
#30 · Storage provided for supplies, linen and equipment; kept clean −1.5
Observed: Guest related items stored on Linen Room floors throughout. Smaller storage rooms with non-guest related items stored improperly (rooms could not be accessed).Storage rooms or cabinets shall be provided for all supplies, linens, and equipment. 15A NCAC 18A .1813 (a).~store guest related items above floors~ ~non guest related storage closets shall be neat/organized/accessible~
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “RESIDENCE INN” or State ID 2060200271). Inspection type (routine vs. follow-up) is not published in the county's data.