A98
ROYAL INN & SUITES
3433 AXAR RD, Charlotte, NC 28208
Lodging · NC permit/State ID 2060200296
Latest gradeA (98)
Last inspectedMay 28, 2026
Inspections on record13
On record sinceApr 10, 2014
Score history
Apr 10, 2014Higher is betterMay 28, 2026
Inspections & violations
May 28, 2026 A 98 · 2 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
Observed loose toilet seat in room 204. Needs to be tightened.
**15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
Observed stained mattress cover in rooms 261 and 263.
**15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.
Apr 21, 2025 A 93 · 3 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −3
4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed build up/debris in ice buckets in rooms 207 and 260. Needs cleaning. REPEAT.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stained mattress in room 155. Needs cleaning/replacement. REPEAT.
#30 · Linen clean and in good repair; two sheets provided for each bed
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed crumbs on mattress cover/sheets in 260 and a burn on duvet. Observed burns on duvet and stained mattress cover in 207. Observed debris stuck to duvet in 155. Needs cleaning.
Jun 3, 2024 A 93 · 3 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −3
4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed black build up inside of ice machine chute located in main lobby area. REPEAT VIOLATION.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed room 262 with stained mattress and torn on the corners. Observed black long hair on shower floor.
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed orange stains on mattress in room 261. Observed pillow case with several strains of black hair.
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stained bed sheets along with soiled hand towels in bathroom.
#31 · Linen properly handled and stored
15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. Observed soiled linen cart stored in laundry room not labeled or identified for soiled laundry only.
Jun 21, 2023 A 92 · 3 violations
Inspector comments: *NOTE: Facility is currently under renovation.
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −3
4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf. Observed heavy black build up inside of ice machine chute located in main lobby area. REPEAT VIOLATION.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed lampshade stained in room 103. Observed heavy dust accumulation in AC vent located in room 103. Observed staining on bottom of shower curtain in room 103. Observed dresser peeling in room 104. Observed black build up inside of shower tiles in room 104. Observed baseboard peeling behind toilet in room 259. Observed AV vent filter broken in room 259. Observed floor lifting behind toilet in room 258. Observed baseboard peeling behind toilet in room 258. Observed black side of drapes stained in room 203.
REPEAT VIOLATION.
#33 · Garbage and refuse disposal; facilities maintained −1
5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Observed dumpster sliding door opened during time of inspection.
Jun 30, 2022 A 95.5 · 4 violations
#18 · Cooking surfaces of equipment and nonfood-contact surfaces clean −0.5
15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean. Observed heavy black accumulation on chute of ice machine stored in main lobby.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed staining on the bottom of shower curtain in room 103. Observed staining on mattress skirt in room 103. Observed black build up surrounding outline of shower in rooms 103, 202, and 203. Observed staining on mattress cover in room 154. Points de-escalated due to improvement from previous inspection.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed ceiling cracking over toilet in room 154. Observed laminate loose/coming off from wall behind toilets in bathrooms in several rooms checked during time of inspection. Per conversation with staff, facility will soon be renovated. Points de-escalated due to improvement from previous inspection report.
#31 · Linen properly handled and stored
15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. Observed soiled linen cart stored in laundry room not labeled or identified for soiled laundry only.
Apr 22, 2021 A 92 · 2 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed minimal damage to furniture and mattresses in rooms inspected.
#27 · Physical facilities installed, maintained, and clean −4
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed minimal damage to ceiling in restrooms in some rooms inspected.
May 20, 2020 B 84.5 · 8 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
4-603.14* Equipment food contact surfaces and utensils shall be effectively washed to remove or completely loosen soils by using
the manual or mechanical means necessary. -REPEAT- Observed pink build up inside of ice machine located in main lobby area.
Clean.
#19 · Single-use and single-service articles properly stored and used
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. - Observed plastic cups, ice liners, and bars of soap stored on the floor in storage room next to room 147. No point deduction.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. - REPEAT- Observed stains and burns on pillows and mattresses in rooms 263, 257, 206, 204, 202, 250, and 247. Observed dark build up and damage to floor in showers of rooms 261 and 250. Observed rust, damage, and dark build up in microwaves and mini fridges of rooms 258, 250, and 247. Observed bathroom shelf with burn marks and holes in rooms 154, 250, and 147. Observed water damage to night stands and dressers in rooms 154, 263, 258, 257, 206, and 147.
#27 · Physical facilities installed, maintained, and clean −4
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. - REPEAT- Observed base board damage and debris build up on floors behind beds and night stands in rooms 103, 154, 258, 257, 247, and 147.
#28 · Insects and rodents present; live animals prohibited from food preparation, storage, sales, display, or dining
15A NCAC 18A .1826 (i) Maintain premises free of insects, rodents, and other pests. - Observed one dead roach in bath room of 154. No point deduction occurred.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. -REPEAT- Observed stains and burns on sheets and pillow cases in rooms 103, 147, 154, 263, 257, 206, 204, 202, 250, and 247.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. -REPEAT- Observed three bottles of chemicals stored on top of single service hygiene items and clean linen on housekeeping cart.
#33 · Garbage and refuse disposal; facilities maintained −2
5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles. -REPEAT- Observed dumpster sliding doors opened during time of inspection.
NOTE: Due to covid19 pandemic no signature occurred. Staff member Vijay Pillai was present during the inspection.
Aug 26, 2019 A 91 · 7 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required
4-603.14* Equipment food contact surfaces and utensils shall be effectively washed to remove or completely loosen soils by using the manual or mechanical means necessary. Observed minor black build up inside of ice machine located in main lobby area. Clean.
NO POINTS DEDUCTED.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels at handsink located in laundry room.
NO POINTS DEDUCTED.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stains on pillows in rooms 104, 154, 155 and, 203. Observed stains on mattress in rooms 104, 155, 207, 205, 203, and 201. Observed stains on mattress pads in rooms 203 and 201. Observed black build up on grout in bath/shower tubs in all rooms checked during time of inspection. Observed build up inside of microwave in rooms 104, 154, 155 and, 205. Observed loose toilet seat in rooms 154 and 207. Observed several rooms checked during time of inspection with black build up inside of chaulk of handwash sink located in the bathroom. Observed drapes in several rooms with stains on the front and backside of draping.
REPEAT VIOLATION.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed baseboard behind toilet in rooms 154 and 155 in disrepair. Observed paint chipping above shower in room 201.
REPEAT VIOLATION.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed staining on bed linen in room 154. Clean/Replace.
REPEAT VIOLATION.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. Observed four bottles of hemicals stored on top of single service hygiene items on housekeeping cart.
NO POINTS DEDUCTED.
#33 · Garbage and refuse disposal; facilities maintained −1
5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles. Observed dumpster sliding doors opened during time of inspection.
REPEAT VIOLATION.
May 1, 2018 A 94 · 4 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed furniture damaged in guest rooms #206, #259; Observed paint peeling of shower surfaces in guest room #204; Observed toilet seat broken off in guest room #259. Observed carpet in need of cleaning in guest rooms #204, #259, #262.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed walls in need of painting in guestrooms #103, #259, and laundry room.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed linen on bed stained in guestroom #206.
#33 · Garbage and refuse disposal; facilities maintained
NO POINTS DEDUCTED
5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles. Observed dumpster having broken lids in need of replacing.
Mar 10, 2017 A 93.5 · 3 violations
#7 · Fixtures clean and in good repair, provided in each room if required −3
Observed underside of shower chair and base of shower curtain in room 103 soiled. Thoroughly clean underside of shower chair and base of shower curtain. Observed showers with plexy glass walls and doors damaged and soiled along base of shower liner. Observed some microbial growth along caulking on plexy glass fixtures to showers. Refurbish or replace shower liners in rooms 154, 263, 261, 207, 203 and any where else needed. Thoroughly clean plexy glass, caulking along plexy glass and area along gasket on plexy glass shower fixtures throughout in rooms where needed. Replace damaged plexy glass on shower fixture in room 207.
Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).
#27 · Furniture, fixtures and accessories clean and in good repair −2
Touch-up furniture with furniture marker throughout in rooms. Replace damaged laminate on edge of dresser fixture in 203 or stain area where laminate is missing. Clean spot on mattress in room 103. Clean hair dryer in room 154. Clean area around handle/knob and interior of microwaves throughout in rooms.. Observed area around handle/knobs and interior of back corners of microwaves soiled throughout in several rooms. Replace stained/ damaged ironing boards covers in rooms.
Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).
#32 · Supplies on carts properly stored, carts clean and stored properly −1.5
Observed single service articles stored near cleaning products on house keeping cart in storage room. Store cleaning products below and away from single service articles and clean linen on house keeping carts. Label cleaning products used on house keeping carts.
Housekeeping carts shall be kept clean and stored in a clean area. 15A NCAC 18A .1813 (e).
Dec 2, 2015 A 93 · 3 violations
Inspector comments: General Comment: #3. Touch-up paint area on wall in front office area.**Floors, walls, and ceilings located in Lobby, Halls, Stairs, and Vending Areas, shall be kept clean and in good repair. 15A NCAC 18A .1808 (b). #20. Clean front cover plate on heating and cooling unit in room 103.**In the absence of functioning windows, air conditioning and artificial lighting must be kept clean and in good repair. 15A NCAC 18A .1812 (a). #34. Observed emptied boxes from flat screen television outside of dumpster corral. Break down boxes and places in dumpster or remove from premises as soon as possible.**Rubbish, litter and other items not used in the operation of the establishment shall not be permitted to accumulate on the premises. 15A NCAC 18A .1814 (b). Rooms in main office building and a couple of rooms in building 2 inspected. Was unable to inspect room in building 3&4 because rooms were occupied by weekly and monthly rentals. Mr. Vashram Jetani present at time of inspection.
#7 · Fixtures clean and in good repair, provided in each room if required −3
Observed damaged shower liner in room 263, 261, 258, 207. Observed shower liner with flaking paint on wall and base. Observed damaged soap holder in shower. Refurbish or replace damaged shower liner in bathrooms. Observed damaged faucet fixture on hand washing sink in room 205. Replace damaged faucet fixture on hand washing sink. Observed soiled and stained toilet seat in room 258 bathroom. Thoroughly clean toilet seat and replace toilet seat with burn mark present. Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).
#26 · Floors, walls, and ceilings clean and in good repair −2
Observed carpet in rooms with opened base beds soiled. Observed trash and debris under beds with opened framed base. Thoroughly clean under beds with opened framed base!The floors, walls, and ceilings of bedrooms, closets, and storage areas shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).
#27 · Furniture, fixtures and accessories clean and in good repair −2
Observed gasket soiled on refrigeration unit in room 103. Clean gasket on refrigeration unit. Observed interior of microwave soiled in room 263 and 207. Clean handle/turn knob on microwave. Minor dusting of top of picture frames in rooms. Clean top of hair blow dryer devices in rooms. Clean handle area on blow dryers in room. Observed area on table in room 261 in need of touch-up paint/varnish. Touchup furniture in room with a furniture marker.Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).
Apr 27, 2015 A 90 · 5 violations
Inspector comments: General Comment: #19.Observed single service articles(styrofoam cups) stacked high in cup dispenser at coffee area with no protectant. Leave sleeving on cups stored at coffee area.**Single service items, including clean disposable towels, shall be stored and handled in a manner to prevent contamination. 15A NCAC 18A .1811 (e). #20. Clean top of heating and cooling units behind top covering. Observed some dust/debris behind/under heating and cooling unit covering.**In the absence of functioning windows, air conditioning and artificial lighting must be kept clean and in good repair. 15A NCAC 18A .1812 (a). #25. Observed (1) spread with burn hole present in room 259. Damaged bed spread pulled at time of inspection.**Bed linens, including sheets, pillow cases, blankets and bedspreads, shall be kept clean and in good repair. 15A NCAC 18A .1812 (c). Mr. Vijay Pillai present at time of inspection. Motel has (1)building used for daily rentals and three buildings used for extended. Informed manager Mr. Tarun Jetani to place signs on extened stay building stating building are extended stay only.
#7 · Fixtures clean and in good repair, provided in each room if required −3
Observed flaking paint on shower walls throughout. Scrap flaking paint on shower walls and reglaze or replace shower liners. Replace or repair damaged shower wall in room 207 and thoroughly clean base of shower wall. Thoroughly clean shower curtain, shower curtain liner and underside of shower chair in room 104 and 103. Replace damaged faucet fixture on hand washing sink in room 205. Observed top of hair dryers dusty/soiled throughout in rooms and pieces od hair on vanity counters. Thoroughly clean top of hair dryers, vanities and fixtures in rooms.Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).
#10 · Floors, walls and ceilings cleanable, clean and in good repair −1
Tightly secure loose rubber cove base moulding behind toilet in room 261. Thoroughly clean door to bathrooms and walls in bathrooms. Observed some stains on wall near toilet paper holders in bathrooms and stains on bathroom doors. Floors, walls, and ceilings located in lavatories and baths shall be cleanable, durable, and shall be kept clean and in good repair. 15A NCAC 18A .1809 (c).
#26 · Floors, walls, and ceilings clean and in good repair −2
Thoroughly clean floor under opened framed beds. Observed trash and debris under beds in rooms that were opened. Clean walls throughout in rooms. Observed some stains on walls throughout in several room. Repaint/repair wall behind recliner chair in room 104. Touch-up paint throughout rooms where needed(corner of wall leading from bedroom to the bathrooms). Replace carpet with burn mark present.The floors, walls, and ceilings of bedrooms, closets, and storage areas shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).
#27 · Furniture, fixtures and accessories clean and in good repair −2
Replace stained lamp shades throughout in rooms. Thoroughly clean gaskets on refrigeration units and replace damaged gaskets on refrigeration units in rooms. Clean/dust shelving above area where you can hang clothes up throughout in different rooms. Replace box spring and mattress in room 205 with stains present. Replace rusted shelving in refrigeration unit in room 155. Tighten loose leg on table and replace mattress with stains in room 155. Clean base of drawer in room 103.Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).
#33 · Garbage containers covered, kept clean, facilities for cleaning −2
Observed hole in base of trash dumpster and old mattresses and box spring behind dumpster area. Replace trash dumpster with holes present and remove old mattresses and box springs from premises.
Apr 10, 2014 A 93 · 3 violations
Inspector comments: Observed minor wall damage in rooms. Touch up paint throughout where needed.**The floors, walls, and ceilings of bedrooms, closets, and storage areas shall be kept clean and in good repair. 15A NCAC 18A .1812 (d). Relabel fading marking on dirty linen bin.**Soiled linen shall be so handled and stored as not to come in contact with clean linen. 15A NCAC 18A .1813 (c). Carbon monoxide detector installed in water heater room near room 104, room 104,154,207 and 258. Mr. Tarun Jetani present during inspection.
#7 · Fixtures clean and in good repair, provided in each room if required −3
Observed microbial growth present on base of shower curtain and underside of wall mounted shower chair in room 104. Observed shower in room 155,207,202 and 258 with peeling liner/paint. Resurface or reglaze showers in rooms.**Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).
#27 · Furniture, fixtures and accessories clean and in good repair −2
Observed lamp and lamp covering soiled and stained throughout in different rooms. Thoroughly clean lamps and lamp covering. Observed interior of refrigeration unit soiled and gasket on refrigeration unit soiled throughout in different room. Replace damaged mattress and stained box spring in room 154. Replace broken table in room 155. Clean interior of microwave in room 202 and 207.**Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).
#33 · Garbage containers covered, kept clean, facilities for cleaning −2
Observed dumpster completely full and missing lids. Empty dumpster more often/frequent if needed and replace missing lids on dumpster.**All garbage and trash shall be collected and stored in covered containers in such a manner as not to create a nuisance. 15A NCAC 18A .1814 (a).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “ROYAL INN & SUITES” or State ID 2060200296). Inspection type (routine vs. follow-up) is not published in the county's data.