RENAISSANCE CHARLOTTE SOUTHPARK

15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels available at the hand washing sink in laundry room. Repeat.

15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels available at the hand washing sink in laundry room. Repeat.

15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed microbial growth inside of the ice machine chute on floors 6 and 2.

15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels available at the hand washing sink in laundry room. Repeat.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed slight staining on the curtains of room 417. Observed stains on the decorative pillows of room 746 and 330.

15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. Observed clean and dirty linen carts with no labels.

15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed soiled ice machine chute on 6th, 4th, 2nd floor. Need cleaning and sanitizing and maintaining clean.

REPEAT 15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towel available at the hand washing sink in laundry room. Ensure to provide all hand washing supplies at all hand sink at all time.

15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed stain bed linen in room 314 and stain on decor pillow in room 536. Damaged pillow case in room 536. Very soiled stain on decor pillow in room 148. Need cleaning, repair or replace. Keep in good repair.

15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Observed on 6th floor, clean linens stored on shelving very low to the floor, causing clean linens to drop and touching the floor. Ensure all items stay on shelving and to prevent any contamination.

3-306.13(B)* Consumer self serve operations for ready to eat foods shall be provided with suitable utensils or effective dispensing methods that protect the food from contamination.-Pf Observed black residue on chute of ice machine in contact with ice. Ice machines need detailed cleaning to prevent exposure of food to contamination. -0-

15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed boxes of cups, Starbucks coffee, toilet paper, and facial tissue stored directly on floor in storage rooms. Place items on shelf. Repeat.

5-205.11 A handwashing sink shall be accessible and only used for handwashing. -Pf Observed laundry bins blocking hand washing sink in laundry room. Keep sink accessible. 15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels or hand drying device at hand-washing sink. Housekeeping worker provided paper towels. Keep sinks supplied with paper towels. No points deducted.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed multiple small decorative pillows on beds with stains. Keep decorative accessories clean. Observed residue in refrigerators of rooms deemed clean by PIC. Keep refrigerators clean. -Repeat- -2-

Physical facilities including mechanical ventilation shall be installed, maintained, and clean. Observed multiple heating and air conditioning vents with dust and debris in restrooms and sleeping areas. Keep vents maintained free of dust and accumulation. -0-

15A NCAC 18A .1826 (i) Maintain premises free of insects, rodents, and other pests. Observed ants in room 214. PIC notified EcoLabs for service. Keep establishment free of insects, rodents, and other pests. -0-

Observed the ice bucket lids with buildup and debris in 732, 614, 411, and 322. Clean and sanitize. 4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf

No Points Deducted: Observed boxes of cup lids stored on the floor in storage rooms. Store to prevent contamination. 15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination.

No Points Deducted: Observed residue in refrigerators in 732, 614, and 411. Clean and sanitize. 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.

No Points Deducted: Observed the ceiling peeling in the hall by room 705 and 233. 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

Observed bedding stains in rooms 614, 533, 411, and 206. 15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.

Observed all push carts with brooms and dusters stored over the clean items with the dirty side upward and not covered. Observed all push carts with the chemical bottles hanging off the sides with the sprayers on or over the clean items. 15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Knob to drawers in room # 438 was loose. Manager made a note and will fix. Door Hedge was loose to closet door in room # 710. Manager will fix

15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Linen had very small burn marks on them in room # 709 and 710.

15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean. Observed mini refrigerators throughout rooms with tape residue in the bottom interior collecting debris. Observed cleaning needed in other interior areas of mini refrigerators in several rooms. Observed food left in refrigerator of one room. Observed ice bucket with debris in the bottom interior in room 650, bag is used so not a food-contact surface.

15A NCAC 18A .1825 (c ) A hand washing sink, located to allow use by employees handling clean and soiled linen, shall be provided. This requirement shall be effective one year after the effective date of this Rule. Observed no hand sink present in laundry room. All laundry is sent off site for cleaning. Employees still sort dirty linen and organize clean linen in same space of laundry room. Observed there to not be a hand sink within 25 feet of laundry room, a hand sink will be required. Ensure employees are trained to wash hands between handling soiled and clean linen. Ensure hand sink is equipped with soap, paper towels, and a hand washing sign at all times.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed debris collecting in drawer of safe in room 532. Observed stain on carpet in hallway of 5th floor by stairwell.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Repeat Observed wall damage in storage closet of 5th floor. Observed baseboard peeling off, revealing wall damage in linen closet of 7th floor. Observed water stained ceiling tiles along service hallway. Engineer stated this was due to AC condensation in the warmer months. EHS advised that stained ceiling tiles be replaced as needed.

15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. All linen and bedding has been replaced along with renovation. Observed mattress cover with rip and stain on underside in clean room 650.

15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Observed clean linen in boxes being stored on the floor in linen closets of 6th and 7th floors. Observed clean linen being stored in bags on the floor in the laundry room. EHS advised storing linen on pallets.

5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Observed dumpster compactor doors open. 5-501.115 A storage area and enclosure for refuse, recyclables, or returnables shall be maintained free of unnecessary items and clean. 15A NCAC 18A .1827(a) There shall be no fly or mosquito breeding places, rodent harborages, or undrained areas on the premises. Observed debris collecting around compactor in need of cleaning.

-Observed no sanitizer on all but 1 of the housekeeping carts that were checked. Provide for all. Sanitizing solutions shall consist of iodophors, quaternary ammonium or other chemicals or methods that are equivalent to the action of 50 parts per million chlorine solution. 15A NCAC 18A .1809 (b). -Observed no test strips for testing the Quat sanitizer. Provide. A method or equipment for testing the sanitizer shall be available and used to insure minimum prescribed sanitizer strength. 15A NCAC 18A .1809 (b).

Observed multiple rooms with the water temps 131-133F. Follow the rule below. (515, 414, 310). Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).

-Observed several rooms (clean and dirty) with glasses sitting on flat coasters that exposes the edge (mouthpiece) of the glass. Follow the rule below. Clean glasses shall be individually wrapped or fitted with a single-service cap that covers the edge of the glass. 15A NCAC 18A .1811 (b). -Observed the pressure gauge not working on the dish machine where the glasses are cleaned. Repair. Multi-use utensils such as glasses, cups, ice buckets, or ice bucket lids when used, shall be washed, rinsed and subjected to an approved sanitizing treatment, and stored and handled in a manner to prevent contamination. 15A NCAC 18A .1811 (b).

Repeat: Observed holes in the mattress covers in rooms 726 & 452. (not as many as last inspection). Bed linens, including sheets, pillow cases, blankets and bedspreads, shall be kept clean and in good repair. 15A NCAC 18A .1812 (c).

-Repeat: Observed mattress in disrepair in room 452; Observed stains on mattresses in rooms 515 & 726. (not as many as last inspection). Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).

-Observed the nozzles of the chemical bottles, phones, and papers stored touching and/or on the clean linens. Follow the rule below. -Observed bottles of chemicals not labeled on a housekeeping. Label all chemicals. Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. 15A NCAC 18A .1813 (e).

Observed the hall ice machines with pink buildup inside (on the white shield) and small amounts of buildup inside some of the chutes. Ice Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair. 15A NCAC 18A .1811 (c).

Observed holes and/or stained on the sheets and/or mattress pads in rooms 646, 622, 511, 416 (hair on mattress pad), and 214. Bed linens, including sheets, pillow cases, blankets and bedspreads, shall be kept clean and in good repair. 15A NCAC 18A .1812 (c).

-Repeat Non-Compliance: Observed stained mattresses in rooms 622, 330, 302, also springs sticking out of the mattress in room 302. -Observed stained refrigerators in rooms 735, 702 (debris in the gasket as well), 646, and 622. Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).

Observed no sanitizer on maid's cart, 5th floor. No ice bucket liner in ice bucket, room 514.**When properly fitting disposable food grade liners are provided, ice buckets shall be treated as non-food contact surfaces and shall be washed, using an all purpose cleaner suitable for food contact surfaces, and rinsed. The lid used with the lined ice bucket shall be washed, rinsed and subjected to an approved sanitizing treatment in place. 15A NCAC 18A .1811 (b).

Observed stained mattresses in rooms 602,148, and 632. Torn mattress in room 539.** The floors, walls, and ceilings of bedrooms, closets, and storage areas shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).

Observed clean linens touching floor and other unclean items in hallway linen rooms.**Soiled linen shall be so handled and stored as not to come in contact with clean linen. 15A NCAC 18A .1813 (c).General Comment #12: Air gap is required at ice machine condensate drains.

Repeat non-compliance: Observed: Hot water in excess of 130F in most rooms inspected and in Lobby area restrooms. **Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).

Observed: Ice machines on 7th floor, 5th floor, 4th floor, and 3rd floor collecting pink and black residue around/in the ice chute. **Ice Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair. 15A NCAC 18A .1811 (c).

Observed: Empty wine and beverage boxes stored on the floor in the Bev Closet. Guest items, pillows, and linen stored on the floor, or next to the mop sink on Hall Closets. **Cabinets, shelves, and storage rooms shall be constructed to facilitate cleaning and kept clean. 15A NCAC 18A .1813 (b).