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A97

COMFORT INN & SUITES

19521 LIVERPOOL PY, Cornelius, NC 28031
Lodging · NC permit/State ID 2060200423
Latest gradeA (97)
Last inspectedAug 4, 2026
Inspections on record14
On record sinceAug 23, 2013

Score history

7085100 Aug 23, 2013: 98Jan 30, 2015: 95Jun 17, 2016: 95.5Apr 16, 2018: 94.5Feb 22, 2019: 96Jul 15, 2019: 98Oct 2, 2020: 95.5Mar 11, 2021: 97Aug 10, 2021: 98Mar 3, 2023: 97.5Oct 23, 2023: 98Jul 24, 2024: 98Aug 15, 2025: 98Aug 4, 2026: 97
Aug 23, 2013Higher is betterAug 4, 2026

Inspections & violations

Aug 4, 2026 A 97 · 3 violations
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −1
REPEAT 15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed food debris in microwave in room 101. Observed black buildup in ice machine on 1st floor. Detail cleaning needed and keep clean.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed dust buildup in a/c filters in rooms 403, 320, and 317. Observed torn desk chair and stained couch in room 320. Repair/keep clean.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed wall scuffed behind couch in room 320. Observed carpet damaged in hallway on second floor. Repair/replace.

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Aug 15, 2025 A 98 · 2 violations
Inspector comments: NOTE: - PIC: Pragna Patel present during inspection.
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −0.5
REPEAT 15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.- Observed soiled microwave in room 419, 408, 202, 109, 102. Soiled refrigerator/freezer in 408. Observed soiled ice machine in the chute and around 3rd floor. Detail cleaning needed and keep clean.
#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces −1.5
15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to aoid contamination of food and food contact surfaces, linen, and single-use articles.- Observed clean supplies boxes (toilet tissue, pillows, linens, comforter, etc..) in closet 4th, 2nd floor and laundry room. Store/keep all supplies off the floor at least 6 inches at anytime.

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Jul 24, 2024 A 98 · 3 violations
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used
15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.- Observed damaged microwave in 317, need repair/replace. Observed soiled microwaves need detail cleaning and keep clean in 409, 212, 312. Soiled freezer, needs cleaning in 312, 409. Keep equipment in good repair and clean.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.- Observed damaged sofa bed cushions in 219, soiled sofa bed mattress in 419, dusty AC filter in 419, 212, 4th floor end of hall. Observed dust and debris on cabinet surfaces, need cleaning and keep clean in 419, 219, 312.
#30 · Linen clean and in good repair; two sheets provided for each bed
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.- Observed stained on bed sheet in 409, 419. Provide clean bed linens.

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Oct 23, 2023 A 98 · 2 violations
#18 · Cooking surfaces of equipment and nonfood-contact surfaces clean
15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean. Observed food debris and spillage on non-food contact surfaces of microwaves in rooms 309 and 403. Recommend higher frequency and more thorough cleaning. -0 points-
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed residues, splash, and staining on walls in rooms 107 and 403. Observed water damage on ceiling in room 309 and wall damage in room 411. -2 points-

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Mar 3, 2023 A 97.5 · 3 violations
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −0.5
4-101.19 Nonfood contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent clenaing shall be constructed of a corrosion-resistant, non absorbent, and smooth material. Observed rusted shelving in refrigerator in room 108, 301. Need resurface or replacement. 15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed ice machine with black buildup on the base and in the ice shutter surfaces. Need cleaning and sanitize as often to keep clean.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stain in bathtub and strains of hairs in bathroom sink in room 308 and 301. Keep clean. Observed spot stains on sofa beds throughout. Need spot cleaning as needed.
#30 · Linen clean and in good repair; two sheets provided for each bed
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed rip and tear bed sheet in room 301, stain pillow case. Repair or replace when needed.

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Aug 10, 2021 A 98 · 1 violation
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
REPEAT 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed debris from previous guest left underneath bottom drawer of dresser in guest rooms (#317, #102); Observed chipped surface on dresser drawer in guest room (#216); Observed bottom of dresser showing previous water damaged in guest room (#102) (note) dresser is beside jacuzzi tub. (POINTS REMAIN HALF DUE TO IMPROVEMENT).

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Mar 11, 2021 A 97 · 2 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
REPEAT 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed debris collected underneath bottom drawers of dressers in guest rooms #402, #216.
#33 · Garbage and refuse disposal; facilities maintained −1
15A NCAC 18A .1825( e) All refuse shall be collected and stored in covered receptacles. Refuse receptacles shall be kept clean and in good repair. Observed trash / refuse in large bags laying in hallway near linen closet in need of proper removal; Observed bags of trash / refuse stored on ground outside facility near parking lot.

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Oct 2, 2020 A 95.5 · 4 violations
#9 · Food and ice protected from environmental or other sources of contamination; proper dispensing of ice
15A NCAC 18A .1823 (c ) Ice used for room service shall be manufactured from a water supply that complies with 15A NCAC .1700 rules and 15A NCAC 18C rules and shall be stored and handled in a manner so as to prevent contamination. Build-up begiining to form in dispenser chute of ice machine in vending.
#19 · Single-use and single-service articles properly stored and used −0.5
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Toilet paper, cups stored on floor of linen room.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Interiors of microwaves and refrigerator / freezers with food residue and staining.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Staining on sheets, covers, and pillow cases in some rooms. Checked rooms 106, 213, 218, 317, 319, 419

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Jul 15, 2019 A 98 · 1 violation
#27 · Physical facilities installed, maintained, and clean −2
REPEAT 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed mold growth on inside of linen storage room on 4th floor in need of removal / treatment; Observed small areas of wall damage (missing paint) inside guest rooms #415, #316, #303 in need of repair. (IMPROVEMENT OBSERVED)

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Feb 22, 2019 A 96 · 2 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
REPEAT 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed misc debris collected behind drawers of dressers in need of removal / cleaning in all guest rooms checked. Observed toilet seat loose in need of tightening in guest room #320. (IMPROVEMENT OBSERVED)
#27 · Physical facilities installed, maintained, and clean −2
REPEAT 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed wall damage inside bathroom in need of repair in guestroom #218; Observed broken wall outlet cover in guestroom #320 in need of replacing. (VIOLATION WAS GENERAL COMMENTED LAST INSPECTION)

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Apr 16, 2018 A 94.5 · 7 violations
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used
4-101.19 Nonfood contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent clenaing shall be constructed of a corrosion-resistant, non absorbent, and smooth material. Observed gaskets on refrigerators in rooms to be split.
#19 · Single-use and single-service articles properly stored and used −0.5
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed toilet paper, single use consumable items, and cups stored on floors of all storage rooms in facility. Observed chmeicals over clean items and single use items in 3rd floor storage room.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed shower heads with build up in every room inspected today. Observed stained curtains in rooms 420, 406, 402, 319, and 305. Observed minor furniture damage in 402. Observed stained couches in rooms 319 and 202. Observed lint build up on hair dryer vent in room 202. REPEAT VIOLATION
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed wall paper peeling in hallway of 2nd floor. Observed ceiling tiles in room 420 with stains from water damage. Observed ceiling in need of patching in bathroom of 305.
#30 · Linen clean and in good repair; two sheets provided for each bed
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed mattress pad with hole in room 216. Observed stained sheet in room 420, stained comforter in room 406, and stained pillow case in room 406.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. Observed housekeeping carts on all floors where chemicals are stored hanging off of cart over clean linen. CDI: Chemicals relocated to area where no contamination can occur.
#33 · Garbage and refuse disposal; facilities maintained −1
5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles. Observed door open on dumpster. CDI: Door closed. 5-501.115 A storage area and enclosure for refuse, recyclables, or returnables shall be maintained free of unnecessary items and clean. Observed excessive litter and debris in dumpster enclosure. REPEAT VIOLATION

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Jun 17, 2016 A 95.5 · 3 violations
#7 · Fixtures clean and in good repair, provided in each room if required −1.5
Repeat non-compliance: Observed residue collecting on shower head in 401. Observed dental floss on shower wall in 402. Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).
#13 · Hot and cold running water provided (116-128 F) in guestrooms −1.5
Repeat non-compliance: Observed hot water in room 401 at 132 degrees F. Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e). Improvement from previous inspection
#17 · Ice machines clean and in good repair; ice machine meet requirements −1.5
Repeat non-compliance: Observed ice machine collecting residue on chute and chute door on first floor. Ice Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair. 15A NCAC 18A .1811 (c). Improvement from previous inspection.

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Jan 30, 2015 A 95 · 3 violations
Inspector comments: 7. Observed shower head in room 413 collecting resiude.Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).12. Observed drain lines extended into floor drains on ice machines.Cross-connections with sewage lines or unapproved water supplies or other potential sources of contamination are prohibited. 15A NCAC 18A .1810 (c). Provide air gap.Repeat non-compliance: Observed bulk boiled peeled eggs, and plates made up with sausage patties in refrigerator for contentenail breakfast.Facility is not permitted to serve potentialy hazardous food other than what is comericaly individually packaged. See supplied hand out for contentinal breakfast guidance.**Intent to Suspend** - facility must be in complinace with contential breakfast guidelines by March 2nd 2015 or the permit for the hotel will be suspended.
#13 · Hot and cold running water provided (116-128 F) in guestrooms −1.5
Observed hot water in room 304 at 131, in 413 at 130 and 419 at 130 degrees F.Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
#17 · Ice machines clean and in good repair; ice machine meet requirements −1.5
Obseved ice machines with residue collecting on interior of chute on 1st and 3rd floors.Ice used for room service shall be manufactured from an approved water supply and shall be stored and handled in a sanitary manner. 15A NCAC 18A .1811 (c).
#36 · Pemises kept neat and clean −2
Repeat non-compliance: Observed trash around dumpster area.The premises shall be kept neat and clean. 15A NCAC 18A .1814 (b).

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Aug 23, 2013 A 98 · 2 violations
Inspector comments: 7. Observed hand sink leaking in room 107**Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).25.Observed stain on sofa bed mattress in room 405 **Bed linens, including sheets, pillow cases, blankets and bedspreads, shall be kept clean and in good repair. 15A NCAC 18A .1812 (c).26.Observed bottle cap behind bed in room 316 and towels behind bend in 420. Observed wall damaged in room 303.**The floors, walls, and ceilings of bedrooms, closets, and storage areas shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).27.Observed pencil under couch and hole in chair cushion in room 101. **Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).30. Observed wall damaged and storage on floor in laundry area.**Cabinets, shelves, and storage rooms shall be constructed to facilitate cleaning and kept clean. 15A NCAC 18A .1813 (b).Observed boiled peeled eggs in bulk packaging, and bulk jugs of milk for breakfast. Limit all food for breakfast to individually pre packaged items. Potentially hazardous foods must be kept on drained ice or under mechanical refrigeration.Access to rear of dryers prevented by storage in laundry room, access must be provided to all storage rooms and access areas.Mr. AJ Patel present during inspection.
#8 · Lavatory and vanity sanitized, testing method available and used −1
Observed sanitizer on cart below 100 ppm, in fitness room at 0 ppm, quaternary ammonia sanitizer.**A method or equipment for testing the sanitizer shall be available and used to insure minimum prescribed sanitizer strength. 15A NCAC 18A .1809 (b).
#36 · Pemises kept neat and clean −1
Observed trash collecting around dumpster area.**The premises shall be kept neat and clean. 15A NCAC 18A .1814 (b).

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COMFORT INN & SUITES” or State ID 2060200423). Inspection type (routine vs. follow-up) is not published in the county's data.