A98
DRURY INN AND SUITES
6920 NORTHLAKE MALL DR, Charlotte, NC 28216
Lodging · NC permit/State ID 2060200446
Latest gradeA (98)
Last inspectedJan 13, 2026
Inspections on record12
On record sinceMay 30, 2014
Score history
May 30, 2014Higher is betterJan 13, 2026
Inspections & violations
Jan 13, 2026 A 98 · 2 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
General Comment:
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.- Observed trash and debris underneath the beds in room 704, 604, 504, 307, 207. Keep flooring under beds clean.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
REPEAT
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.- Observed throughout housekeeping carts, items (sweeper duster, cleaning chemicals bottles, etc..) store/mix/match with clean items (cups, coffee pouches, linens etc..) on the cart. Ensure to keep all chemicals, and dirty items separate from clean items to prevent any possible cross contamination at all times. Suggest to place clean items on one side and chemicals/cleaning items on the other side close to trashcan. Points remain the same at this time.
Mar 19, 2025 A 98 · 1 violation
Inspector comments: NOTE:
- Housekeeping Manager: Audrey Nash present during inspection
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.- Observed throughout housekeeping carts, items (sweeper duster, cleaning chemicals bottles, etc..) store/mix/match with clean items (cups, coffee pouches, etc..) on the cart. Ensure to keep all chemicals, and dirty items separate from clean items to prevent any possible cross contamination at all times.
May 8, 2024 A 97 · 3 violations
#19 · Single-use and single-service articles properly stored and used −1
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed chemical (bathtubs cleaner power) stored above single-used cups on shelving in some of the storage rooms. Recommend to rearrange the order of storage- liquid, chemical, toxic materials on the bottom and clean/ready to used no toxic item on top of shelving.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stained mattress - Room 530 and 420. Observed carpet stained in room 530 and 315.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed wall next to tub damaged in room 530. Repair
Mar 21, 2023 A 99 · 4 violations
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −0.5
4-101.19 Nonfood contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent clenaing shall be constructed of a corrosion-resistant, non absorbent, and smooth material. Observed rusted screws inside the refrigerator which caused the equipment to be dirty in room 416, 704, 730. Need replace/repair screws, clean and keep clean.
#19 · Single-use and single-service articles properly stored and used −0.5
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed chemical (bathtubs cleaner power) stored above single-used cups on shelving in all storage rooms. Recommend to rearrange the order of storage- liquid, chemical, toxic materials on the bottom and clean/ready to used no toxic item on top of shelving.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. Observed single-used cups stored next to liquid soap bottles on the housekeeping cart. Recommend to keep the all chemicals and clean/ ready to used items in a separate side of the cart to prevent any possible contamination.
#33 · Garbage and refuse disposal; facilities maintained
5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Observed a recycling dumpster lid left open when not in used. Keep all doors and lids closed to prevent rodents harborage.
Jun 8, 2022 A 98 · 1 violation
#27 · Physical facilities installed, maintained, and clean −2
REPEAT '
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed laundry room used to catch soiled linens having damaged wall (from soiled linen bins) in need of repair.
Apr 8, 2021 A 98 · 1 violation
#27 · Physical facilities installed, maintained, and clean −2
REPEAT
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed wall in laundry room near soiled linen chutes damaged in need of repair.
(points not increased due to great improvement).
May 18, 2020 A 98 · 5 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stains in drawers in room 526, 305, 228. 526-stain on bedframe, 305-water damage near fridge-stain on curtain, 228- Debris in bathtub. Observed ice bucket lid soiled in room 526.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed potential leak in bathtub in room 526. Lock was broken in linen closet on floor 3 and one of the main lights are out.
#30 · Linen clean and in good repair; two sheets provided for each bed
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed hair on bed comforter and stain on pillow in room 613.
PIC was not able to sign due to Covid 19 protocols.
#31 · Linen properly handled and stored
15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Observed trash stored next to clean linen in linen closet on floor 5.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. Observed cart #1 with Bon am-a cleaning powder stored next to single use silverware. Other bottles of chemicals stored next to single packets of coffee and sugar. Cart #6 had personal glasses stored directly on top of sugar packets.
Apr 20, 2019 A 98.5 · 3 violations
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied
NO POINTS DEDUCTED
15A NCAC 18A .1825 (c ) A handwashing sink, located to allow use by employees handling clean and soiled linen, shall be provided. This requirement shall be effective one year after the effective date of this Rule. Observed laundry room in need of designated hand washing sink; (no points deducted, first inspection since rule adoption). Facility has 2 basin sink setup and will convert one into designated hand washing sink.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
NO POINTS DEDUCTED
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed small stack of clean linen stored on top of trash can basin on house-keeping cart.
#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces −1.5
15A NCAC 18A .1827(g) A storage areas shall be provided for building and ground maintenance tools / supplies and stored in a manner to avoid contamination of food and food contact surfaces, linen, and single-use articles and to facilitate cleaning.
Observed supplies stored directly on flooring in house-keeping rooms on each floor; Observed storage directly on floor in clean linen room.
Jan 31, 2018 A 97.5 · 3 violations
#19 · Single-use and single-service articles properly stored and used −0.5
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed single-service cups at coffee station stored beyond protective sleeve exposed to contamination/sneeze spray.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
Observed mattresses in rooms #517, #412, #312 heavily stained in need of encapsulating / replacing.
#27 · Physical facilities installed, maintained, and clean
NO POINTS DEDUCTED
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
Observed floor underneath beds in room #604 collecting debris in need of general cleaning; Observed stain on carpet in room #723 near closet in need of cleaning.
May 13, 2016 A 97 · 2 violations
#17 · Ice machines clean and in good repair; ice machine meet requirements −1.5
Observed ice chute area on ice machines throughout on different floor soiled. Thoroughly clean ice chute on ice machines.
Ice Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair. 15A NCAC 18A .1811 (c).
#32 · Supplies on carts properly stored, carts clean and stored properly −1.5
Observed items on house keeping carts not properly stored. Observed soiled linen stored near and on single service articles and cleaning products stored near and touching single service articles.
Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. 15A NCAC 18A .1813 (e).
Sep 10, 2014 A 98.5 · 1 violation
#7 · Fixtures clean and in good repair, provided in each room if required −1.5
Observed: Tub jets collecting discoloration in rooms 530 and 330.Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).General Comments: #27: Light bulbs out in rooms 705 and 530. **Keep all fixtures in good repair. #30: Soaps and lotions stored above single service items in the cart rooms. **Properly stored items to prevent contamination. Keep up the good work.
May 30, 2014 A 97.5 · 2 violations
Inspector comments: GENERAL COMMENTS: #1 Observed small amount of dust accumulating on ventilation covers in hallways. Thoroughly clean ventilation in hallways.**Ventilation located in Lobby, Halls, Stairs, and Vending Areas, shall be kept clean and in good repair. 15A NCAC 18A .1808 (b). #19. Observed body wash, shampoo and conditioner stored above single service articles in storage closets. Store body wash, shampoo, conditioner and any cleaning products below and away from single service articles and clean linens.**Single service items, including clean disposable towels, shall be stored and handled in a manner to prevent contamination. 15A NCAC 18A .1811 (e). #31 Observed boxes of linens that had been delivered stored on the floor in break room near laundry room. Hotel procedure is to wash clean linen before using and storing. Work deliveries up as soon as possible or store. Store cases of clean linen on dunage rack or shelving until items can be washed.**Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. 15A NCAC 18A .1813 (b). Carbon Monoxide were installed in laundry room, room beside laundry room, 226, 326, 426, 526, 626, 726, fire pump/broiler room, fitness center, 230, 330, 430, 530, 630 and 730. No natural gas powered equipment/machines in separate permitted kitchen. All equipment in kitchen area is electrical! Mrs. Lola Durosaro present at time of inspection.
#3 · Floors, walls and ceilings clean and in good repair −0.5
Observed holes in wall located in house keeping carts storage room. Repair lower section of walls in all house keeping carts storage room and repaint area of wall where wall was repaired. Observed microbial growth on ceiling tile above ice machine on fifth floor. Address condensation collecting on piping above ice machine then replace damaged ceiling tile **Floors, walls, and ceilings located in Lobby, Halls, Stairs, Closet and Vending Areas, shall be kept clean and in good repair. 15A NCAC 18A .1808 (b).
#8 · Lavatory and vanity sanitized, testing method available and used −2
Observed several "sanitizer" bottles on house keeping carts not registering any sanitizer(chlorine) or (quat. ammonia) reading. Lodging facility is using chlorine as a sanitizer solution. Provide sanitizer(chlorine) at least 50ppm.** Sanitizing solutions shall consist of iodophors, quaternary ammonium or other chemicals or methods that are equivalent to the action of 50 parts per million chlorine solution. 15A NCAC 18A .1809 (b). **REPEAT!**
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “DRURY INN AND SUITES” or State ID 2060200446). Inspection type (routine vs. follow-up) is not published in the county's data.