A100
SPRINGHILL SUITES CHARLOTTE BALLANTYNE
12325 JOHNSTON RD, Charlotte, NC 28277
Lodging · NC permit/State ID 2060200451
Latest gradeA (100)
Last inspectedSep 29, 2025
Inspections on record13
On record sinceJul 10, 2013
Score history
Jul 10, 2013Higher is betterSep 29, 2025
Inspections & violations
Sep 29, 2025 A 100 · 0 violations
Inspector comments: No violations observed.
No violations were recorded for this inspection.
Sep 18, 2024 A 98 · 1 violation
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed dust buildup in a/c filters in rooms 138 and 236.
Feb 5, 2024 A 98 · 1 violation
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. EHS observed a large tear on sofa in room 323. Points weren't escalated do to severity. Repeat -2 points
Mar 17, 2023 A 97 · 2 violations
Inspector comments: Inspection completed with Sonia (housekeeping manager). Sent to Allison Mills.
#16 · Warewashing facilities installed, maintained and used; guest room sinks sanitized when necessary −1
15A NCAC 18A .1824(h) Sinks in guest rooms shall be sanitized before washing multi-use utensils. Observed sanitizer bottle filled with room freshener on cart on 4th floor and sanitizer bottle empty at public restrooms on 1st floor.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed dust on vent in restrooms (toilet) in rooms 417 and 516. Observed stained mattress in room 313 (bed closest to window).
Mar 2, 2022 A 98 · 1 violation
Inspector comments: Inspection emailed to GM, Allison Mills.
#27 · Physical facilities installed, maintained, and clean −2
Observed red stain/spill on floor in storage room on 5th floor. Observed peeling paint on ceiling in shower in room 415. Observed black residue on ceiling in shower in room 310. Observed discoloration on ceiling in shower in room 307.
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
Apr 21, 2021 A 100 · 0 violations
Inspector comments: No violations were observed during the inspection.
No violations were recorded for this inspection.
May 29, 2020 A 100 · 1 violation
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed one stain on side of mattress in room 219.
No points taken.
No signature needed due to COVID-19 guidelines.
Mar 1, 2019 A 95 · 6 violations
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used
Observed microwave door chipped, rough in room 405. Keep easily cleanable.
4-101.19 Nonfood contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent clenaing shall be constructed of a corrosion-resistant, non absorbent, and smooth material.
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
REPEAT. Observed ice machine chutes and area right behind chute with heavy build-up. Observed cup in clean room, with visible debris. 15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
Observed small stain on mattress seam and torn blinds on second floor. Small amount of buildup on AC unit (room 305).
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
Note: At time of inspection, staff using sanitizer appropriately and correct strength. Not repeat item.
#31 · Linen properly handled and stored −1.5
Observed soiled linens on carts in unlabeled, exposed (torn) bags. Soiled linens observed touching clean linens. In linen storage, soiled items, such as brooms, vacuums, employee items touching clean linens. 15A NCAC 18A .1828 (e ) Soiled laundry shall be handled and stored separately from clean laundry using separate, cleanable carts or bags.
15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
REPEAT. Observed personal items (drinks, employee bags, food, etc) stored over and on clean items and linens on carts. Observed over-stacked carts with clean linen in contact with soiled linen.
15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination.
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.
#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces
Some linen storage with brooms laying against clean linen. Main storage rooms with items stored on floor (unused linen, bulk items, backup items, decorations etc), clutter and not easy to clean around. 15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to avoid contamination of food and food contact surfaces, linen, and single-use articles.
May 23, 2018 A 94.5 · 7 violations
#4 · Eating, tasting, drinking, or tobacco use
2-401.11 Cover and store employee drinks to prevent contamination of food or utensils. Observed employee drinks stored in contact with clean linens and other items in laundry room and housekeeping carts
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed ice machine chutes and area right behind chute with heavy build-up. Clean and sanitize more frequently
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests. Observed no sanitizer or weak sanitizer on several housekeeping carts
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed torn mattress piping room 520. Observed stained lamp shade in room 505.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed some dusty vent filters in rooms.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed broom stored above clean rags on 1 cart. Arrange so clean cannot become contaminated from items like brooms, dusters, spray bottles, etc
#33 · Garbage and refuse disposal; facilities maintained −1
5-501.13 Receptacles for refuse, recyclables, and returnables, shall be durable, cleanable, insect and rodent resistant, leakproof, and non absorbent. Observed hole in dumpster where ground has become sludgy and an animal tried pulling a bag through the hole. Broken glass and trash on ground around dumpster. Replace dumpster.
#38 · Premises kept neat and clean −1
15A NCAC 18A .1827(a) The premises shall be kept free of litter and items unnecessary to the operation or maintenance of the lodging establishment, such as equipment that is nonfunctional or no longer used. Observed cluttered store rooms and unneeded items cluttering storerooms. Keep storage organized and off floor.
Aug 15, 2016 A 94 · 4 violations
#7 · Fixtures clean and in good repair, provided in each room if required −1.5
Observed pink residue in shower heads in 527 and 236.
Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).
#8 · Lavatory and vanity sanitized, testing method available and used −1
Observed house keeping carts without sanitizer. Laundry room has sanitizer but is not hooked up. Advised to mix sanitizer by hand and go to all rooms and sanitize properly.
Sanitizing solutions shall consist of iodophors, quaternary ammonium or other chemicals or methods that are equivalent to the action of 50 parts per million chlorine solution. 15A NCAC 18A .1809 (b).
Provide test kit.
A method or equipment for testing the sanitizer shall be available and used to insure minimum prescribed sanitizer strength. 15A NCAC 18A .1809 (b).
#17 · Ice machines clean and in good repair; ice machine meet requirements −1.5
Observed ice machine with black residue behind ice chute on 3rd, 4th, and 5th floors. Clean all ice machines.
Ice Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair. 15A NCAC 18A .1811 (c).
#27 · Furniture, fixtures and accessories clean and in good repair −2
Observed stains on couches in various rooms.
Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).
Aug 7, 2015 A 94 · 4 violations
Inspector comments: 3. Observed stained ceiling tiles in the laundry room and in the 2nd floor hall (near room 208).Floors, walls, and ceilings located in Lobby, Halls, Stairs, and Vending Areas, shall be kept clean and in good repair. 15A NCAC 18A .1808 (b).7. -Observed the handle that operates the handsink drain missing in room 535.-Observed buildup around the shower handrail/bar in rooms 535 and 512.Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).15. -Observed the drinking glasses stored without any protection for the edge of the glass.Clean glasses shall be individually wrapped or fitted with a single-service cap that covers the edge of the glass. 15A NCAC 18A .1811 (b).-Observed residue on the drinking glasses in rooms 535 and 512.Multi-use utensils such as glasses, cups, ice buckets, or ice bucket lids when used, shall be washed, rinsed and subjected to an approved sanitizing treatment, and stored and handled in a manner to prevent contamination. 15A NCAC 18A .1811 (b).16. Observed hair, sticky residue, and/or other debris in a few ice buckets and/or on the lids. Follow the rule below.When properly fitting disposable food grade liners are provided, ice buckets shall be treated as non-food contact surfaces and shall be washed, using an all purpose cleaner suitable for food contact surfaces, and rinsed. The lid used with the lined ice bucket shall be washed, rinsed and subjected to an approved sanitizing treatment in place. 15A NCAC 18A .1811 (b).17. Observed black buildup inside of the 5th floor ice machine.Ice Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair. 15A NCAC 18A .1811 (c).27. Observed stained pillows in rooms 512 and 403.Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).Report and Lodging rules emailed to Tyrekus Williams.. shsballantyne@sree.com
#1 · Ventalation clean and in good repair −0.5
Observed the filters dusty in all of the AC units inspected and in the ceiling vents in some of the restrooms.Ventilation located in Lobby, Halls, Stairs, and Vending Areas, shall be kept clean and in good repair. 15A NCAC 18A .1808 (b).
#8 · Lavatory and vanity sanitized, testing method available and used −1
Observed no test strips onsite. None of the housekeeping employees had knowledge of the Quat test strips.A method or equipment for testing the sanitizer shall be available and used to insure minimum prescribed sanitizer strength. 15A NCAC 18A .1809 (b).
#13 · Hot and cold running water provided (116-128 F) in guestrooms −3
Repeat Non-compliance: Observed the water temperature in rooms 512, 403, 314, and 208 at 136-140F.Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
#30 · Storage provided for supplies, linen and equipment; kept clean −1.5
Repeat Non-Compliance: Observed storage of guest related items stored on the floor in most storage rooms (old pillows, old linen, tissues, etc). Non guest related items (surplus building materials, boxes of paper work, etc.) stored on the floor. Rooms are not organized for routine cleaning. Provide storage. *IF VIOLATION IS OBSERVED ON THE NEXT INSPECTION, POINTS WILL BE INCREASED.Cabinets, shelves, and storage rooms shall be constructed to facilitate cleaning and kept clean. 15A NCAC 18A .1813 (b).
Oct 3, 2014 A 95 · details not yet loaded
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Jul 10, 2013 A 97.5 · details not yet loaded
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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “SPRINGHILL SUITES CHARLOTTE BALLANTYNE” or State ID 2060200451). Inspection type (routine vs. follow-up) is not published in the county's data.