A99
HOLIDAY INN EXPRESS - MATTHEWS
9420 E INDEPENDENCE BV, Matthews, NC 28105
Lodging · NC permit/State ID 2060200459
Latest gradeA (99)
Last inspectedFeb 13, 2026
Inspections on record13
On record sinceApr 30, 2014
Score history
Apr 30, 2014Higher is betterFeb 13, 2026
Inspections & violations
Feb 13, 2026 A 99 · 2 violations
#31 · Linen properly handled and stored
15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Observed 3 boxes of clean hand towels, duvet covers, and pillows on the floor in clean storage room.
#33 · Garbage and refuse disposal; facilities maintained −1
5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles. Observed dumpster with door opened.
Jul 7, 2025 A 100 · 0 violations
Inspector comments: No violations noted.
No violations were recorded for this inspection.
Jul 18, 2024 A 99 · 3 violations
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels or hand drying device at handsink in main laundry room.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed minor black build up inside of drinking nozzle on water fountain located in gym.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed minor stained ceiling tiles in gym.
Aug 9, 2023 A 98.5 · 3 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed a pinkish buildup inside of ice machine in need of cleaning where the ice comes out of the machine as well as build up where the ice drains on the second and third floor ice machines.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed cleaning needed to remove dirt and debris on laundry room floor, observed restroom vent accumulating dust in laundry room restroom, and observed a water stained ceiling tile as well as a few tiles with holes in fitness room.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. Observed employees with unsealed drinks with straws stored with clean cart items and linens.
Oct 10, 2022 A 97.5 · 3 violations
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −1
15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed torn gaskets on refrigerators in rooms: 332, 312, 212, 134, and 105. REPEAT.
#25 · Meets natural ventilation and lighting requirements
15A NCAC 18A .1826 (d) Light intensity shall be at least 20 foot candles at 30 inches above the floor in areas for handwashing, warewashing, equipment storage, utensil storage, and in toilet rooms. Observed two burnt out light bulbs in room 312. -zero-
#31 · Linen properly handled and stored −1.5
15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Observed linens stored in bags on floor of storage room on second floor. PIC stated that bags of linen will be removed soon.
Jun 15, 2022 A 97.5 · 3 violations
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −0.5
15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.
Gaskets damaged in room 236 and 326
#28 · Insects and rodents present; live animals prohibited from food preparation, storage, sales, display, or dining
15A NCAC 18A .1826 (i) Maintain premises free of insects, rodents, and other pests.
Two dead cockroaches in 1st floor stair hallway. CDI - Removed.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.
Linen had stain on sheet in room 228 and 208. Further, room 208 had hair on sheet.
Apr 8, 2021 A 97.5 · 4 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed staining on ottoman in room 228.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed minor scuff markings to walls in housekeeping closets throughout facility. Observed minor ceiling stain in women restroom located near laundry room. Observed scuff markings to walls on first floor.
#31 · Linen properly handled and stored −1.5
15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Observed boxes of linen and pillows stored on the floor in supply closets and laundry storage room.
#33 · Garbage and refuse disposal; facilities maintained −1
5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles. Observed sliding doors opened on dumpster during time of inspection.
May 28, 2020 A 96 · 3 violations
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Carpet in room 223 observed with burn spots. Repair as needed.
#28 · Insects and rodents present; live animals prohibited from food preparation, storage, sales, display, or dining −2
15A NCAC 18A .1826 (i) Maintain premises free of insects, rodents, and other pests. Live cockroach observed in bathroom in room 223.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Lines observed soiled in rooms 214, 235, 336 and 315.
Jan 22, 2019 A 96.5 · 4 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −3
REPEAT: Observed buildup inside of the ice machines and in the chutes. Clean.
4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf
#19 · Single-use and single-service articles properly stored and used −0.5
Observed plastic cup lids stored unprotected on 3 of the housekeeping carts. Corrected: placed in plastic bags.
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination.
#22 · Water from approved source; backflow prevention; plumbing in good repair
No Points Deducted:
Observed no Back Flow Preventer on the shower wands in rooms 201, 217, & 127. Attach back flow preventers or provide documentation stating that there is a built in device inside of the hand-held wand.
*If violation is notated on the next inspection, points will be deducted.
#33 · Garbage and refuse disposal; facilities maintained
No Points Deducted:
Observed a leak at the bottom left of the dumpster & the lids broken inwards. Replace.
5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles.
5-501.111 Storage areas, enclosures, and receptacles for refuse, recyclables, and returnables shall be maintained in good repair.
Report emailed to: janie.carpender@ohmhotels.com
Jan 22, 2018 A 98.5 · 3 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
Observed stains/debris on keurig in room 320. Observed black residue on spout of water fountain near hall bathrooms on first
floor.
Ice Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good
repair. 15A NCAC 18A .1811 (c).
#27 · Physical facilities installed, maintained, and clean
Observed air filter torn in room 212 and dust on vent in restroom of room 326. Observed oil stain/spot on green chair in room
308.
Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).
#30 · Linen clean and in good repair; two sheets provided for each bed
Observed small spot/stains on bottom of top cover on bed in room 308.
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.
Jun 15, 2016 A 97.5 · 2 violations
#10 · Floors, walls and ceilings cleanable, clean and in good repair −1
Observed floor damage in shower in room 101. Repair. Stated floor was being repaired and maintenance already informed.
Floors, walls, and ceilings located in lavatories and baths shall be cleanable, durable, and shall be kept clean and in good repair. 15A NCAC 18A .1809 (c).
#32 · Supplies on carts properly stored, carts clean and stored properly −1.5
Observed leaking chemical bottle on 3rd floor cleaning and supply cart. Chemical leaking on box of prepackaged Keurig coffee. Observed broom stored in a manner not preventing contamination to single use cups. Cups are individually wrapped.
Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. 15A NCAC 18A .1813 (e).
Mar 30, 2015 A 96 · 2 violations
Inspector comments: Tonia Begley was present during the inspection.#20 - Observed the AC unit was damaged in room 204. **Keep all ventilation equipment clean and in good repair.#25 - Observed some mattress pads were worn/torn. **Keep all bed linen in good repair.
#8 · Lavatory and vanity sanitized, testing method available and used −1
Observed the sanitizer Quat concentration was below 200ppm on the 300 hall cart and on a cart in the laundry room. **Ensure that test strips are used for each bottle dispensed.**Sanitizing solutions shall consist of iodophors, quaternary ammonium or other chemicals or methods that are equivalent to the action of 50 parts per million chlorine solution. 15A NCC 18A .1809 (b).
#17 · Ice machines clean and in good repair; ice machine meet requirements −3
(REPEAT) Observed the ice shoot with pink residue on the 2nd and 3rd floors. **Ice Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair. 15A NCC 18A .1811 (c).
Apr 30, 2014 A 98.5 · 1 violation
Inspector comments: #7 - Observed the toilet seats were loose in rooms 130 and 222. **Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).#32 - Observed an employee's drink cup was stored on the housekeeping cart with the clean items. **Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. 15A NCAC 18A .1813 (e).#33 - Observed the dumpster had no drain plug, and the doors were left open. **All garbage and trash shall be collected and stored in covered containers in such a manner as not to create a nuisance. 15A NCAC 18A .1814 (a).
#17 · Ice machines clean and in good repair; ice machine meet requirements −1.5
Observed the ice machine shoots with pink residue on the 2nd and 3rd floors.**Ice Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair. 15A NCAC 18A .1811 (c).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HOLIDAY INN EXPRESS - MATTHEWS” or State ID 2060200459). Inspection type (routine vs. follow-up) is not published in the county's data.