A97.5
FAIRFIELD INN AND SUITES MATTHEWS
8540 E INDEPENDENCE BV, Charlotte, NC 28227
Lodging · NC permit/State ID 2060200485
Latest gradeA (97.5)
Last inspectedAug 11, 2026
Inspections on record14
On record sinceJul 29, 2013
Score history
Jul 29, 2013Higher is betterAug 11, 2026
Inspections & violations
Aug 11, 2026 A 97.5 · 2 violations
#19 · Single-use and single-service articles properly stored and used −0.5
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination.
Observed boxes of cups stored on the floor in the 3rd floor storage room. Needs to be stored off the floor. REPEAT.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed wooden board under ice machine on second floor due to damaged floor underneath. Observed cracked floor tile next to ice machine on 3rd floor. Needs repair. REPEAT. Points not increased due to repairs made to ceilings from last inspection.
Aug 6, 2025 A 96.5 · 4 violations
Inspector comments: Facility is putting in new mattress during inspection.
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed ice machines with pink/black residue build up on floors 2 and 3. REPEAT.
#19 · Single-use and single-service articles properly stored and used
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed single-use cups stored on the floor in storage room.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed ceiling damage over ice machines on 2nd and 3rd floors. Observed cracked floor tile next to ice machine on 3rd floor. Needs repair.
#31 · Linen properly handled and stored
15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Observed boxes of linen stored on floor in storage room. Needs to be off the floor.
Sep 11, 2024 A 96.5 · 5 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed ice machine soiled with residue build up on floors 2 and 3.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed soiled mattresses in rooms 217, 307, 407, 411.
Observed carpet stains in rooms 324 and 411.
Observed pull out mattress in 217 torn, stained, and had food debris.
Found used personal care item under mattress in room 407. Item leaked onto box springs.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
Observed roof leak with black build up in room 407.
Observed bathroom wallpaper torn and peeling in room 411.
#33 · Garbage and refuse disposal; facilities maintained
5-501.115 A storage area and enclosure for refuse, recyclables, or returnables shall be maintained free of unnecessary items and clean. Observed trash accumulating outside of dumpster area
5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles. Observed dumpster doors open.
#37 · Household cleaning agents, medicines, and sanitizers properly stored and handled −1.5
15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations.
Observed bottle of cleaner (blue liquid) without a label and stored on housekeeping cart and used as a disinfectant.
Feb 19, 2024 A 96 · 4 violations
#20 · Thermometer provided; test strips provided −1
15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Observed no test kit for Ecolab Sink and Surface Cleaner in the laundry room. REPEAT.
#29 · Linen changed between guests and as required −1.5
15A NCAC 18A .1828 (a) Bed and bath linen shall be provided for each guest and shall be changed between successive guests. Linen found on pull-out cot. Staff stated guests are supplied with cot linen upon request. Found in Room 314 designated as Clean Ready.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Chemical spray bottle stored on shelf of cart with cleaned linens.
#37 · Household cleaning agents, medicines, and sanitizers properly stored and handled −1.5
15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. House keeping carts with unlabeled chemical bottles. Unclear if Ecolab Quat 146 or Ecolab Sink and Surface is being utilized by facility. Both present but no test strip for Sink and Surface.
Mar 13, 2023 A 97 · 6 violations
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −0.5
15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed minor food residue in microwaves through out. Observed microwave in room 128 has a burn damaged surface on right wall. Observed dirty refrigerator in need of cleaning in room 224, 424
#19 · Single-use and single-service articles properly stored and used −0.5
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed cup, bowl, paper towel, linen, etc..in cardboard boxes stored directly on the floor. Recommend to store all items off the floor at least 6 inches to prevent contamination.
#20 · Thermometer provided; test strips provided
15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Observed no test kit for sanitizing solution in the laundry room. The facility has a test kit in the kitchen. Recommend for facility to also obtain their own test kits in the laundry room.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed damaged wall in one of the linen chute room from parking of cleaning carts. Maintenance has been working on repair, recommend to put hard panel/bumper to prevent incident to occur again.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed stain on mattresses in room 305, 306. Observed no mattress cover and debris on mattresses in room 306, recommend to have mattresses cover to prevent damage. Observed stain pillow case cover in room 305. Observed stain on box spring cover in room 128, 413. Observed hair strains on bed in room 224. Observed dead bug between the mattress and box spring, need details cleaning.
#33 · Garbage and refuse disposal; facilities maintained
5-501.114 Drains in receptacles and waste handling units for refuse, recyclables, and returnables shall have drain plugs in place. Observed one dumpster is missing a drain plug, replace drain plug to prevent insects/rodents harborage.
Apr 29, 2022 A 98 · 2 violations
#27 · Physical facilities installed, maintained, and clean −2
Observed wall damage in storage closets on 2nd, 3rd and 4th floor. Needs to be repaired.
**15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
Observed cup lids not protected on housekeeping cart on 2nd floor.
**15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination.
Apr 30, 2021 A 95.5 · 2 violations
#18 · Cooking surfaces of equipment and nonfood-contact surfaces clean −0.5
15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean. Coffee maker soiled in room 324.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests. House keeping not using the multi-quat 146 to sanitize in rooms. House keeping staff stated they use the Bathroom Cleaner for all cleaning in the bathrooms.
May 28, 2020 A 94.5 · 3 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests. Shower heads observed with pink residue in all rooms checked. Shower curtains in rooms 128, 229 and 422 observed stained.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Wall dented in room 323. Repair dent. Paint peeling off near headboard in room 312. Repair paint. Carpet stained in hallway on 4th floor. Clean stain.
#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces −1.5
15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to avoid contamination of food and food contact surfaces, linen, and single-use articles. Single service food items observed on floor. Ensure supplies are stored in a way to provide easy cleaning off the floor.
Jan 17, 2019 A 94.5 · 5 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
REPEAT: Observed black buildup in the ice chute on the 4th floor. Clean. (Improvement shown).
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair.
#22 · Water from approved source; backflow prevention; plumbing in good repair
No Points Deducted:
Observed a leak under the ice machine on the 3rd floor. Water pooling on the floor.
5-205.15 Maintain a plumbing system in good repair.
*NOTE: 2nd floor under renovation.
Report emailed to: todd.williams2@marriott.com
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
Observed stained mattresses and/or pillow in rooms 417 and 401.
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
-Observed some swiffer type mops stored dirty side upwards on housekeeping carts. Store turned downwards or cover to prevent cross contamination. (Improvement shown)
-Observed chemical bottles stored without labels on housekeeping carts. Label all chemicals.
-Observed chemicals in bottles that were labeled as other chemicals. Place the correct chemical in the correct bottle.
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.
#33 · Garbage and refuse disposal; facilities maintained
No Points Deducted:
Observed the dumpster lids open. Keep closed.
5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles.
Jan 18, 2018 A 94.5 · 8 violations
#4 · Eating, tasting, drinking, or tobacco use
15A NCAC 18A .1822(b) Lodging establishment employees shall comply with the requirements of sections 2-301.11, 2-301.12, 2-301.14, 2-301.15, 2-304.11, 2-401.11, 2-401.12, and 2-403.11 of the Food Code as amended by Rule 15A NCAC 18A .2652.14.
Observed employee drinks were stored co-mingled with clean single service cups on the housekeeping carts on 2nd, 3rd, and 4th floor. **Stored employee beverage/food separate from clean equipment, utensils, and single service items.
NO POINT DEDUCTION
#16 · Warewashing facilities installed, maintained and used; guest room sinks sanitized when necessary
15A NCAC 18A .1824( c)* All kitchen ware and food contact surfaces of equipment, excluding cooking surfaces of equipment, shall be cleaned and sanitized, as required in Parts 4-6 and 4-7 of the Food Code as amended by Rule 15A NCAC 18A .2654 after each use, air dried, and stored in a manner to prevent contamination. Observed housekeeping cart in use on the 2nd floor with no food-grade sanitizer supplied on cart (bottle was empty). **If ice bucket lids are cleaned and sanitized in the guest rooms, the sink must be cleaned and sanitized prior to washing/sanitizing any food contact surface.
NO POINT DEDUCTION
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair.
Observed ice machine shoots with pink and black residue on the 3rd and 4th floor. **Keep all food contact surface cleaned and sanitized.
#19 · Single-use and single-service articles properly stored and used
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed single service cups were stored beneath the sink drain in the Willard Meeting room. **Provide clean location for single service cups.
NO POINT DEDUCTION
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied
15A NCAC 18A .1825 (c ) A hand washing sink, located to allow use by employees handling clean and soiled linen, shall be provided. This requirement shall be effective one year after the effective date of this Rule. Observed no soap and towels were supplied at the two basin wash sink. **Install soap and towels so employees have adequate hand washing facility. **If alternate hand hygiene procedure is used (i.e. using sink in nearby room), employees must be trained.
NO POINT DEDUCTION
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed the shower curtain was not clean in room 218, and the shower curtain liner with pink residue in room 427. **Ensure that all fixtures are clean and in good repair.
#31 · Linen properly handled and stored
15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. Observed soiled laundry bags on the hallway, fitness center and used towel bin at the pool were not labeled for soiled linen only. **Provide labels indicating soiled linen storage.
NO POINT DEDUCTION
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed employee personal items, chemical cleaning supplies, the soiled end of mops and brooms, and lost-and-found items were stored co-mingled or above clean supply items and clean linen. Observed bags of personal guest belongings were stored with equipment in some storage closets. **Re-arrange all carts and storage areas to prevent contamination of clean items.
Jul 18, 2016 A 95.5 · 3 violations
#7 · Fixtures clean and in good repair, provided in each room if required −1.5
Observed pink residue in showerheads in 424 and 302.
Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).
#13 · Hot and cold running water provided (116-128 F) in guestrooms −1.5
Hot water 104F in 424, 325, 131 and 130F in 302.
Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
#17 · Ice machines clean and in good repair; ice machine meet requirements −1.5
Observed black residue in ice machines on 3rd and 4th floors.
Ice Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair. 15A NCAC 18A .1811 (c).
Jan 25, 2016 A 94.5 · 3 violations
#13 · Hot and cold running water provided (116-128 F) in guestrooms −1.5
Observed hot water 95-110F in rooms 324 and 131. Hot water 132-137F in rooms 215, 206, 317, 406.
**Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
#16 · Ice buckets with liners, ice bucket lids washed, rinsed and sanitized in an approved manner −2
Observed improper cleaning and sanitizing of ice buckets and lids. Debris inside of ice bucket liner in room 317. Change liners when they have been used.
**When properly fitting disposable food grade liners are provided, ice buckets shall be treated as non-food contact surfaces and shall be washed, using an all purpose cleaner
suitable for food contact surfaces, and rinsed. The lid used with the lined ice bucket shall be washed, rinsed and subjected to an approved sanitizing treatment in place. 15A NCAC 18A .1811 (b).
#33 · Garbage containers covered, kept clean, facilities for cleaning −2
Repeat: Observed dumpster overflowing and bags of trash on ground.
**All garbage and trash shall be collected and stored in covered containers in such a manner as not to create a nuisance. 15A NCAC 18A .1814 (a).
Sep 8, 2014 A 96 · 3 violations
Inspector comments: Patrick Clay was present during the inspection and Sam Socias (GM) accepted the sanitation report. Housekeeping Cart Guide was issued.#8 - Observed quat sanitizer test strips were wet/damaged. **A method or equipment for testing the sanitizer shall be available and used to insure minimum prescribed sanitizer strength. 15A NCAC 18A .1809 (b).#17 - Observed an ice machine that was out of order had black residue on the ice shoot. **Ice Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair. 15A NCAC 18A .1811 (c).**Observed exterior dryer lint trap (laundry room) with accumualtion of lint and was littering the ground.**All rooms requiring carbon monoxide alarms were in compliance (Laundry room, 201, and 206)
#3 · Floors, walls and ceilings clean and in good repair −0.5
Observed the ceiling was water damaged and had mildew in the fitness room (from leaking AC unit)**Floors, walls, and ceilings located in Lobby, Halls, Stairs, and Vending Areas, shall be kept clean and in good repair. 15A NCAC 18A .1808 (b).
#32 · Supplies on carts properly stored, carts clean and stored properly −1.5
Observed a wet cleaning rag was stored on top of clean items on a housekeeping cart, and dirty surfaces of dusters/brooms were stored touching the clean items (tissue, wraped cups, toiletry items).**Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. 15A NCAC 18A .1813 (e).
#33 · Garbage containers covered, kept clean, facilities for cleaning −2
(REPEAT) Observed litter and bags of garbage on the ground surrounding the dumpster, and the dumpster doors were left open.**Garbage and trash storage containers shall be kept clean and in good repair. 15A NCAC 18A .1814 (a).
Jul 29, 2013 A 98.5 · 1 violation
Inspector comments: **Wes Santos accepted the sanitation report.General Comments:#27 - Observed some guestroom benches(orange) with stains (room 317 and 205).**Keep all furniture and fixtures clean and in good repair.#31 - Observed dirty cleaning rags were not bagged.Observed soiled laundry bags were over filled/over flowing on some houskeeping carts.**Do not over fill soiled laundry bags. **Provide labeled bag/container for soiled leaning rags to prevent contamination.#34 - Observed some litter collected on the ground behind the dumpster.**Keep the garbage area and the premises free of litter and debris.
#13 · Hot and cold running water provided (116-128 F) in guestrooms −1.5
(REPEAT) Observed the hot water is several rooms did not reach 116F. Room 425 - 113F, room 328 - 108F, room 205 - 113F, and room 228 - 110.5F**Hot water provided in guestrooms must be maintained between 116F-128F.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “FAIRFIELD INN AND SUITES MATTHEWS” or State ID 2060200485). Inspection type (routine vs. follow-up) is not published in the county's data.