QUALITY INN

REPEAT 15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.- Observed soiled/rusted microwave in 111, 123, 126, 214, 323, 326, 310. Detail cleaning needed all around including ceiling of the microwave. Observed soiled ice machine in the chute on 1st floor, need cleaning. Need repairing or replacing new microwaves. Keep clean and in good repair.

General Comment: 15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment.- Observed the facility is using QAC sanitizer for cleaning. The facility does not have testing strips for the solution. Obtain a testing kit for the sanitizer use.

REPEAT 15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures.- Observed not working soap dispenser and no paper towels available at hand washing in laundry room. Provide soap and paper towels at hand sink for hand washing at all time.

REPEAT 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.- Observed damage arm of the roller chair, and broken/soiled air filter in 326. repair/replace needed. Observed soiled/broken AC filter in 214, 123. Observed stained/soiled mattress in 224, damaged/stained protector sheet in 304. Observed damaged floor in room 123. Broken light in room 123, 126. Need repair or replace. Keep all fixtures clean and in good repair.

REPEAT 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.- Observed damage at front entrance canopy. Damage/hole on wall at the end of hallway 2nd floor. Damage flooring and wall near chemical dispenser and hand sink in laundry room. Damage floor in room 123. Repair needed. No points at this time.

General Comment: 15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only.- Observed soiled linens stored in a cart labeled “clean linen” in laundry room. Ensure to keep soiled linens in soiled cart, and clean linens in clean cart at anytime. Ensure to keep accurate labeling of the carts in laundry room.

REPEAT 15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to avoid contamination of food and food contact surfaces, linen, and single-use articles.- Observed supply boxes (linen, paper towels, toilet tissues) stored directly on the floor in storage room 3 rd floor and laundry room. Keep/store all clean supplies items off the floor at least 6 inches to prevent any possible contamination at any time.

REPEAT 15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.- Observed soiled/rusted microwave in 112, 301, 211, 206. Cleaning, replacing needed. Keep clean and in good repair.

15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures.- Observed empty soap dispenser and no paper towels available at hand washing in laundry room. Ensure to provide soap and paper towels at all hand sinks at all time.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.- Observed damage seat on roller chair in 301, repair/replace needed. Observed soiled/broken AC filter in 206, 301, 112. Observed soiled AC vent in bathroom 301. Detail cleaning needed. Replacing broken AC filter, keep in good repair.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.- Observed damage at front entrance canopy. PIC stated the moving truck hit it in the past two days and damaged while moving. Caution sign placed at front blocking pathway. The repair work is one the way.

15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to avoid contamination of food and food contact surfaces, linen, and single-use articles.- Observed boxes of linen in storage room 3 rd floor stored directly on the floor. Keep/store all items off the floor at least 6 inches to prevent any possible contamination.

15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed food debris and residue in refrigerator located in food 320. Recommend higher frequency and more thorough cleaning. -1 point-

5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Observed sliding door open on dumpster. Keep lids and sliding doors closed when not in use to prevent rodent or insect infestation. -1 point-

15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed rusted microwaves and the bottom of refrigerators in many rooms throughout the facility. Repair or replace needed.

15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels available at the hand sink in laundry room. CDI- paper towels provided. KEEP SOAP AND PAPER TOWELS AVAILABLE AT ALL TIME AT ALL HAND SINKS.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed damaged wall, ceiling, the divider around the utility/mop sink in laundry room. Need repair and keep in good condition.

5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles. Observed dumpster door left opened when not in used. Keep doors/lids closed to prevent insects/rodents harborage. 5-501.114 Drains in receptacles and waste handling units for refuse, recyclables, and returnables shall have drain plugs in place. Observed dumpster is missing drain plug, Need replacement to avoid insects/rodents harborage.

15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to aoid contamination of food and food contact surfaces, linen, and single-use articles. Observed boxes of pillows, linens, toilet tissues, paper towels stored on the floor in one of the storage room. Recommend to keep all boxes off the floor at least 6 inches to avoid any contamination.

Observed no sanitizer on the housekeeping cart. Provided during the inspection. 4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P

Observed no quat test strips for the sanitizer. Provide strips. 15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment.

Observed no paper towels at the laundry handsink. Provide to dry hands. 15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures.

Repeat: Observed ceiling damage in areas of the laundry room. (Points not doubled due work done but peeling in areas). Observed black stains on the ceiling in the hall at room 312. Employees are aware of issue and will continue working on it. Observed duck tape around the window in room 312. Removed during the inspection. Observed buildup on the AC filters in room 312. 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

Observed stained sheets and mattress covers in rooms 312, 324, and 306. Remove all and clean. 15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.

-Observed the dumpster doors open. Keep closed. 5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. -Observed no drain plug in the dumpster. Provide drain plug. 5-501.114 Drains in receptacles and waste handling units for refuse, recyclables, and returnables shall have drain plugs in place.

REPEAT 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed broken toilet seat lid inside guest room #126 in need of repair; Observed staff bathroom in downstairs lobby having broken toilet seat in need of repair. (points remain at half point deduction due to improvement).

REPEAT 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed walls inside laundry room damaged in need of repair. (points remain at half point deduction due to improvement).

REPEAT 15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed chemical spray bottles stored up against clean linen on housekeeping cart.

Some room refrigerators with broken gaskets, rusting on bottom, buildup on gaskets where cracked and door not closing. 15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Note: Grade card not posted upon entry. Grade card must be visible to guests upon check-in. If you want a reinspection contact office and request a "service request for reinspection" 980-314-1620

REPEAT Observed black build-up on ice machine chute. **15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair.

REPEAT. Observed single-use plates, plasticware and napkins in drawer of vacant, "clean" guestroom. Storage of single use products on floor in storage. **15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination.

No test strips for quat sanitizer 15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment.

REPEAT. Observed no hand washing sink in linen area not stocked with supplies for handwashing and filled with items including pants, bowls and other items. Keep handsink accessible and clean for handwashing. **15A NCAC 18A .1825 (c ) A hand washing sink, located to allow use by employees handling clean and soiled linen, shall be provided. This requirement shall be effective one year after the effective date of this Rule. No soap in restroom at handsink.15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device

No backflow prevention device on shower head in handicap accessible room. 5-202.14 Provide a backflow prevention device on water supply systems. -P REPEAT. Observed no air gap behind washing machines. 5-202.13 Provide an air gap between the water supply inlet and flood level rim of the plumbing fixture or equipment at least twice the diameter of the water supply inlet. -P

REPEAT. Observed missing handles on dressers. Observed food debris in drawers in guestroom on first floor. Observed damaged chair. Observed damaged refrigerator gaskets in rooms throughout. Observed worn wooden furniture throughout. Observed rusted and leaking washer in guest laundry. **15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Approved sanitizer not being used on vanities or in guestrooms between use. No sanitizer available on housekeeping carts for cleaning rooms. 15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests.

REPEAT. Observed water-damaged/stained ceilings in storage areas. Observed missing baseboards throughout storage areas. Observed missing baseboards in shower in room on first floor. Observed siding peeling from wall in guestroom. **15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

Some linen torn (mattress covers. Observed soiled bedding on clean guests beds (stains, hair, debris, etc). 15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.

Soiled linen in clean linen only cart. Unlabeled carts with linen. Storage of clean linen with soiled items (ie. dust pan, caulking, maintenance materials, etc.) 15A NCAC 18A .1828 (e ) Soiled laundry shall be handled and stored separately from clean laundry using separate, cleanable carts or bags. 15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only.

REPEAT. Observed open personal belongings, drinks, lunch boxes, jackets, purses on top of clean guest items. Observed spray bottles of chemicals hanging on side of cart over clean linens. **15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.

REPEAT Observed black build-up on ice machine shoot. Observed water fountain nozzle in need of cleaning on second floor. **15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair.

Observed single-use plastic cups in lobby to be uncovered. Keep cups covered to prevent contamination. Observed box of single-service cups being stored on the floor in second floor storage. **15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination.

Observed no hand washing sink in linen area. Observed a utility sink being used for chemicals by folding area. EHS informed PIC that this sink is approved for use as a hand washing sink as long as facility provides a hand hygiene SOP. This must be completed by October 1, 2018. **15A NCAC 18A .1825 (c ) A hand washing sink, located to allow use by employees handling clean and soiled linen, shall be provided. This requirement shall be effective one year after the effective date of this Rule.

Observed no air-gap behind washing machines. Provide air-gap. **5-202.13 Provide an air gap between the water supply inlet and flood level rim of the plumbing fixture or equipment at least twice the diameter of the water supply inlet. -P

Observed curtain rod damaged in 204. Observed holes in mattress covers in 306 and 218 and hole in comforter in 306. Observed stained mattress pads in 306, 218, and 216 and stained pillow in 210. Observed damaged chair in 306. Observed debris on mattress pad in 216 and 210. Observed damaged refrigerator gaskets in rooms throughout. Observed worn wooden furniture throughout. Observed cracked shelving in refrigerator in 209. Observed sink bowl with crack in 122 and cracked tub in 109. Observed rusted and leaking washer in guest laundry. **15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.

Observed damaged stair tread on stairway to higher numbered rooms. REPEAT Observed wall paper damage in several areas throughout. Observed water-damaged ceilings on second floor hallway. Observed AC vent filters in need of cleaning in 216 and 3rd floor hallway. Observed ceiling vent in need of cleaning in bathroom of 216. Observed tile with gap between tile and wall in need of caulking in 210 and 122. Observed damaged and missing tiles from laundry room mop sink and under utility sink. **15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

Observed open personal water bottle and lunch box being stored on top of clean guest items. Observed spray bottles of chemicals hanging on side of cart over clean linen. **15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.

REPEAT Observed dumpster doors open. Ensure dumpster doors remain closed when not in use. Observed cleaning needed in dumpster enclosure. **5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. **5-501.115 A storage area and enclosure for refuse, recyclables, or returnables shall be maintained free of unnecessary items and clean.

REPEAT Observed bathroom cleaner and disinfectant being stored in a bottle labeled quat sanitizer. Ensure all chemicals are properly labeled. **15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations.

Observed hot water in guest rooms at 137F. **Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).

Observed ice buckets and lids not being cleaned properly. Ice buckets lids not being sanitizer properly. Maids carts w/o approved sanitizer. Mislabeled chemicals in spray bottles. Using undiluted bleach in bottles labeled quat sanitizer. Follow proper sanitizing procedures and keep bleach diluted to 50-200 ppm chlorine. Use test strips to check. **When properly fitting disposable food grade liners are provided, ice buckets shall be treated as non-food contact surfaces and shall be washed, using an all purpose cleaner suitable for food contact surfaces, and rinsed. The lid used with the lined ice bucket shall be washed, rinsed and subjected to an approved sanitizing treatment in place. 15A NCAC 18A .1811 (b).

Observed ice machine with an excessive amount of black residue on chute. **Ice Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair. 15A NCAC 18A .1811 (c).

Observed clean pillow cases stored against vacuum on housekeeping cart. Dirty linens being put in carts labeled "clean" when transferring from room to laundry room. **Protect clean linens from contacting dirty items. **Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. 15A NCAC 18A .1813 (e).

Observed several bags of trash on ground around dumpster. **Rubbish, litter and other items not used in the operation of the establishment shall not be permitted to accumulate on the premises. 15A NCAC 18A .1814 (b).

Observed ceiling stained in 226 over shower. Observed wall damaged in 121 bathroom.Floors, walls, and ceilings located in lavatories and baths shall be cleanable, durable, and shall be kept clean and in good repair. 15A NCAC 18A .1809 (c).

Observed refrigerator gaskets damaged in guest rooms throughout. Observed damagedFurniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).