A99
HOLIDAY INN CHARLOTTE AIRPORT
2707 LITTLE ROCK RD, Charlotte, NC 28214
Lodging · NC permit/State ID 2060200509
Latest gradeA (99)
Last inspectedSep 10, 2026
Inspections on record13
On record sinceJun 9, 2014
Score history
Jun 9, 2014Higher is betterSep 10, 2026
Inspections & violations
Sep 10, 2026 A 99 · 1 violation
#18 · Cooking surfaces of equipment and nonfood-contact surfaces clean −1
Observed exterior of ice machine chute in need of cleaning.
**15A NCAC 18A .1824(a) Nonfood-contact surfaces of equipment shall be clean.
Jul 16, 2025 A 98 · 1 violation
#27 · Physical facilities installed, maintained, and clean −2
Observed baseboards in need of repair in storage closets on 4th and 3rd floor.
**15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
Jul 22, 2024 A 96 · 2 violations
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed leak in womens bathroom ceiling. Observed wall paper peeling in room 123 bathroom. Needs repair.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −4
15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. Observed lunch box and water bottle of employee stored on top of linens in clean cart. Needs to be stored to protect from contamination. REPEAT.
Jul 25, 2023 A 96 · 2 violations
#19 · Single-use and single-service articles properly stored and used
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed boxes of single service cups stored on the floor in storage room on first floor. Should be stored off the floor to prevent contamination.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −4
Observed broom head and mops stored above clean linen and cups. Ensure that brooms and mops are separated from clean items or are covered to prevent possible cross contamination.
**15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. REPEAT.
Aug 17, 2022 A 98 · 2 violations
#30 · Linen clean and in good repair; two sheets provided for each bed
Observed mattress cover stained in room 350. Ensure that linens with set in stains are removed to avoid confusion on whether linen is clean or not.
**15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
Observed coffee cup lids stored on housekeeping cart unprotected. Spoke with staff about proper storage. Observed broom head and lint roller stored above clean linen and cups. Ensure that brooms and lint rollers are separated from clean items or are covered to prevent possible cross contamination.
**15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.
Jul 13, 2021 A 98.5 · 2 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
Observed sanitizer on housekeeping cart at 0ppm. Unknown product was used to fill the bottle.
**4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
Observed lids to cups on the housekeeping cart that were not protected from contamination. Enusre that lids are protected when stored on carts.
**15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.
Nov 18, 2020 A 98 · 2 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed buildup on lamp shades in room 303. -2-
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed buildup on ceiling of restroom in room 218. CDI - Maintenance cleaned during inspection.
May 4, 2020 A 96.5 · 2 violations
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed stained pillows in rooms 124,127, 220 and 446. Observed a hair on a pillow in room 236.
#31 · Linen properly handled and stored −1.5
15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Observed clean linen on the floor in both storage rooms on the first floor.
Mar 25, 2019 A 96 · 3 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required
Observed coffee maker in room 404 in need of cleaning. Spoke with staff about making sure that the grooves are being cleaned.
**15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair.
#27 · Physical facilities installed, maintained, and clean −2
Observed wall damage in the storage rooms on the 3rd floor, 2nd floor and laundry room. Needs to be repaired.
**15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
Observed stained mattress covers throughout the rooms during inspection. Needs to be removed. Ensure that staff is checking for
set in stains on linen.
**15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.
NOTE: Inspection emailed to General Manager, Eben Agyen
Jan 10, 2018 A 96.5 · 3 violations
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied
15A NCAC 18A .1825 (c ) A handwashing sink, located to allow use by employees handling clean and soiled linen, shall be provided. This requirement shall be effective one year after the effective date of this Rule. Observed no soap or paper towels at utility sink in laundry. Keep one side open and stock with soap and paper towels for hand washing of staff after handling dirty laundry and before touching clean laundry.
**Keep grade card posted where guests can room it. No grade card posted on arrival.
#31 · Linen properly handled and stored −1.5
15A NCAC 18A .1828 ( c) Cabinets, shelves, and storage rooms shall be in good repair and kept clean. Observed mini blinds, and ceiling over clean linens dirty. Keep area clean so linens do not become contaminated.
15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Observed boxes of supplies stored on floor in storage room.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed housekeeping carts with personal drinks, purses, clothing in contact with clean linens. Mop, hair removers in contact or above clean items on carts. Unwrapped coffee lids on carts. Chemicals bottles stored in contact with clean linens.
May 20, 2016 A 98.5 · 1 violation
#31 · Linen properly handled and stored −1.5
Observed employee water bottle stored on top of clean linen in linen bin on 3rd floor. Observed comforter removed from cover stored on floor in room that was being clean. Store clean linen in a manner to prevent contamination. Do not store or place clean personal items on or near clean linen. Do not store or place clean linen(comforter, pillow, sheets, fitted sheets) on the floor when cleaning room.
Soiled linen shall be so handled and stored as not to come in contact with clean linen. 15A NCAC 18A .1813 (c).
Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. 15A NCAC 18A .1813 (b).
Jan 15, 2015 A 95.5 · 3 violations
Inspector comments: General Comment: #7.Observed chip in enamel in base of bath tub in room 231. Refurbish/repair base of bath tub. **Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).#26. Observed loose carpet base moulding in room 325 near wall at window area. Tigthly secure carpet base moulding in room. Touch-up paint/repaint walls in storage rooms/closet. Replace damaged floor tile in storage closet located on fourth floor.**The floors, walls, and ceilings of bedrooms, closets, and storage areas shall be kept clean and in good repair. 15A NCAC 18A .1812 (d). #7. Clean/repaint walls in stair way used by contractors. Observed walls soiled/stained. Replace water stained ceiling tiles in hallway area. Ms. Ann Sutton, Mr. Gene Patel and Dennis Jones present at time of inspection.
#13 · Hot and cold running water provided (116-128 F) in guestrooms −1.5
Observed hot water temperature throughout in different rooms on different floors 125F-145F. Broiler had been replaced previous week! Hotel Corporate Director of Engineering was on-site and adjusted water temperature on broilers! Hot water shall be 116F-128F.Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
#17 · Ice machines clean and in good repair; ice machine meet requirements −1.5
Observed ice machine chute and under side of dispenser area soiled on fourth, second and first floor. Thoroughly clean ice machine, ice machine chute and under side of dispenser area often/regular! House keeper was in the process of cleaning ice machines at time of inspection! Include ice machine on daily cleaning list!Ice Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair. 15A NCAC 18A .1811 (c).
#31 · Linen properly handled and stored −1.5
Observed linen bins in laundry room not labeled. Linen bins relabeled at time of inspection. Observed bag of clean linen stored on the floor in guest room on first floor. Observed cases of new linen stored on the floor in storage rooms. NO STORAGE ON THE FLOOR!. Store bag of clean linen on house keeping cart or tie bag of clean linen on clean end of house keeping cart. Purchase shelving/dunage racks to store/place cases of new linen on.
Jun 9, 2014 A 92.5 · 6 violations
Inspector comments: Gene Patel was present during the inspection.***First and Second floors, and the ball rooms were not in service due to renovations.***Intent to Suspend issued due to non-compliance with General Statute 130A-248, a Carbon Monoxide Alarm is required to be installed in the following area(s): Laundry room, 249, 247, boiler room, 403, 301, and the ball rooms.#30 - Observed boxes of supplies were stored onthe floor in the 1st floor storage room (near laundry room). **Cabinets, shelves, and storage rooms shall be constructed to facilitate cleaning and kept clean. 15A NCAC 18A .1813 (b).#31 - Observed clean linen stored below dripping (condenation) HVAC vents in the laundry room. **Soiled linen shall be so handled and stored as not to come in contact with clean linen. 15A NCAC 18A .1813 (c)#25 - Observed one mattress pad with a stain in room 406. **Bed linens, including sheets, pillow cases, blankets and bedspreads, shall be kept clean and in good repair. 15A NCAC 18A .1812 (c).#27 - Observed some furniture with construction dust. **Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).
#3 · Floors, walls and ceilings clean and in good repair −0.5
Repeat Non-compliance: Observed the lobby carpet stained; some staining on the hallway carpet on the 3rd and 4th floor.**Floors, walls, and ceilings located in Lobby, Halls, Stairs, and Vending Areas, shall be kept clean and in good repair. 15A NCAC 18A .1808 (b).
#7 · Fixtures clean and in good repair, provided in each room if required −1.5
Observed bathtub was clogged and used to hold drained waste water from the 2nd floor in room 148 (storage), the sink had a slow drain in room 302, the bathtub faucet with damaged caulk in room 353, and the tub was slow to drain in room 442.**Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).
#8 · Lavatory and vanity sanitized, testing method available and used −1
Observed the sanitizer was dispensed at 100ppm in the laundry room; the sanitizer on a cart in use was at 0ppm on the 3rd floor, and 100ppm on a cart in use on the 4th floor; One house keeper stated that she only used the sanitizer on the ice bucket lids.**After cleaning the lavatory, faucet, and vanity, a sanitizer shall be applied to the lavatory and vanity using a method such as a wipe-on chemically-treated disposable sanitizing towel or equivalent. The sanitizer shall be left to air dry. 15A NCAC 18A .1809 (b).**Sanitizing solutions shall consist of iodophors, quaternary ammonium or other chemicals or methods that are equivalent to the action of 50 parts per million chlorine solution. 15A NCAC 18A .1809 (b). **Ensure the Quat sanitizer is at 200ppm.
#13 · Hot and cold running water provided (116-128 F) in guestrooms −1.5
Repeat Non-complaince: Observed the hot water is some guest rooms was 135F - 147F (rooms 302, 315, 353, 456).**Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
#17 · Ice machines clean and in good repair; ice machine meet requirements −1.5
Observed the ice machine on the 3rd floor without an airgap and the ice machine on the 4th floor with black residue on the ice shoot. *Provide air gap (remove condensate pipe from drain) to prevent back flow issue.**Ice used for room service shall be manufactured from an approved water supply and shall be stored and handled in a sanitary manner. 15A NCAC 18A .1811 (c).
#32 · Supplies on carts properly stored, carts clean and stored properly −1.5
Observed brooms, toilet brushes, and personal medication was stored with clean linen on several carts in use.Observed disposable cup lids were exposed on top comtartment on housekeeping cart.**Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. 15A NCAC 18A .1813 (e).
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HOLIDAY INN CHARLOTTE AIRPORT” or State ID 2060200509). Inspection type (routine vs. follow-up) is not published in the county's data.