OMNI CHARLOTTE HOTEL

15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed interior of mini refrigerators in the following rooms with heavy ice accumulation: #601, #603, #501, #513, #303 and #311. Clean and maintain. -0-

REPEAT: 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed physical evidence of water damage on ceiling tiles in female and male restrooms and 1 ceiling tile above ice machine on 5th floor. Observed damaged dry wall at landing on 5th floor. Repair. -2-

15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed soiled sham cover on sofa in room 501. -0-

15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. - Observed employee purse and bag stored alongside clean linen and towels on the housekeeping cart on the 6th floor. -0-

4-602.12 (B)* Cavities and door seals of microwave ovens shall be cleaned at least every 24 hours by using the manufacturer's recommended cleaning procedure. Observed microwave cavity on 8th floor with heavy buildup of soils. 4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf Observed ice machines on 4th, 7th, 9th, 12th, and 15th floor with black/pink buildup in white ice chute.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed low grout and minor tile cracking in showers in rooms 428, 414, 614, and 1016.

15A NCAC 18A .1827(d) Sanitizing solutions shall not be stored in or dispensed from containers previously containing other poisonous or toxic materials. Observed quat sanitizer in spray bottle previously used for bathroom cleaner and labeled as bathroom cleaner.

4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf- Observed all ice machine chutes in need of cleaning, accumulating black residue. Clean and maintain.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed loose Mattress seam in room 731. Replace. 15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests. Observed shower head accumulating calcium build up in room 318. Clean and maintain.

15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. - Observed coffee cup lids stored unprotected and mixed with other single service items on the housekeeping cart on the 5th floor.

4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf- Observed minor build up on ice chute on the 9th floor.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. - Observed water stained ceiling near the elevator on the 7th floor. Observed water stained ceiling tile above the ice chute on the 9th floor.

15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. - Observed coffee cup lids stored unprotected on the housekeeping cart on the 10th floor.

Observed no sanitizer being used to sanitize the room, only disinfectant was on the housekeeping carts. Spokr with staff and sanitizer bottles will be used and vanities/food contact surfaces will be sanitized prior to exiting the room. **15A NCAC 18A .1824( c)* All kitchen ware and food contact surfaces of equipment, excluding cooking surfaces of equipmnet, shall be cleaned and sanitized, as required in Parts 4-6 and 4-7 of the Food Code as amended by Rule 15A NCAC 18A .2654 after each use, aier dried, and stored in a manner to prevent contamination.

Observed tea/coffee maker with residue during the inspection. Spoke with staff about cleaning equipment. **15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean.

Observed residue on shower head from chemical used to clean them. Staff will ensure that residual cleaner is wiped before drying. **15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests.

15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed build up on coffee makers throughout in area where coffee is deposited. Observed heavy build up on ice chutes throughout facility. Observed ice bucket lids in 411 and 503 with residue. REPEAT VIOLATION

15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed bulk box of cups stored on floor in housekeeping office.

15A NCAC 18A .1825 (c ) A handwashing sink, located to allow use by employees handling clean and soiled linen, shall be provided. This requirement shall be effective one year after the effective date of this Rule. 15A NCAC 18A .1825 (c ) Facilities that do not have handwashing sinks in soiled linen areas shall not be required to install additional lavatories if a hand hygiene program, approved by the regualtory authority, is used. Observed no handsink in the laundry area. EHS provided staff with a template for a hand hygiene program to implement. PIC advised that he would look into installing a handsink in the area. No points taken due to direction from Supervisor S. Blackmon.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed loose Mattress seam in room 515. Observed burned couch cushion in room 1504. Observed stained couch cushions throughout facility. Observed stained mattress in room 1206. Observed a curtain with minor reside/cracking and a piece of tape in 1007. Observed build up on vents in room 1424.

15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed stained pillow covers in 1531, 1504, and 1404.

15A NCAC 18A .1828 (e ) Soiled laundry shall be handled and stored separately from clean laundry using separate, cleanable carts or bags. Observed carts in laundry room with no labeling for what is soiled. Observed many of the orange bins are no longer smooth and easily cleanable. Any laundry bins that are cracked and no longer smooth must be replaced.

Observed build up on some ice chutes during the inspection. Improvement from previous inspection. New housekeeping director since previous inspection. Spoke about adding cleaning chutes to checklist. **4-602.11* Equipment food contact surfaces and utensils shall be cleaned at necessary frequencies. -P-

Observed ice machines with black build up on the ice chutes during the inspection. Ensure ice machines are being cleaned at a frequency high enough to reduce the amount of build up. -1.5pts- **15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair.

Observed Keurig coffee maker in room 1123 in need of cleaning. -0pts- **15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean.

Observed stained mattress in room 1408. Observed stained pillows in rooms 1123 and 1008. Ensure that all furnishings and accessories are being checked for staining. -2pts- **15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.

Observed stained linen in room 1503. Ensure linen that is stained is removed from the bed. -0pts- **15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.

Observed the popcorn ceiling peeling on multiple floors by the window near the elevator area, and a stained ceiling tile on the 10th floor. Repair ceiling and replace stained tile. Floors, walls, and ceilings located in Lobby, Halls, Stairs, and Vending Areas, shall be kept clean and in good repair. 15A NCAC 18A .1808 (b).

-Observed some of the housekeeping carts with no sanitizer and some with bleach sanitizer that measured over 1000ppm chlorine. Ensure the rules below are followed. *After cleaning the lavatory, faucet, and vanity, a sanitizer shall be applied to the lavatory and vanity using a method such as a wipe-on chemically-treated disposable sanitizing towel or equivalent. The sanitizer shall be left to air dry. 15A NCAC 18A .1809 (b). *Sanitizing solutions shall consist of iodophors, quaternary ammonium or other chemicals or methods that are equivalent to the action of 50 parts per million chlorine solution. 15A NCAC 18A .1809 (b). -Observed no Quat nor Chlorine test strips on site. Provide. A method or equipment for testing the sanitizer shall be available and used to insure minimum prescribed sanitizer strength. 15A NCAC 18A .1809 (b).

Observed the water temperatures throughout the building (except room 1422) ranging from 146F-133F. Ensure the rule below is followed. Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).

-Observed several ice machines with buildup on the inside. Clean. Ice Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair. 15A NCAC 18A .1811 (c).

-Observed soiled linen/towels stored on top of clean linen/towels on several housekeeping carts. -Observed the nozzles of the chemical bottles touching the clean items on housekeeping carts. -Observed no labels on multiple bottles of sanitizer on housekeeping carts, and one labeled Quat sanitizer, but was actually bleach sanitizer. Label all chemicals correctly. -Observed the stirrers stored unprotected on a housekeeping cart. Store protected to prevent contamination. Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. 15A NCAC 18A .1813 (e).

Observed no soap for washing ice bucket lids on any housekeeping carts.**When properly fitting disposable food grade liners are provided, ice buckets shall be treated as non-food contact surfaces and shall be washed, using an all purpose cleaner suitable for food contact surfaces, and rinsed. The lid used with the lined ice bucket shall be washed, rinsed and subjected to an approved sanitizing treatment in place. 15A NCAC 18A .1811 (b).

Observed stained bed skirts room 1006 and 826. Stained mattress pad room 726. Stained pillow room 1418. Hair on duvet in room 1220.**Bed linens, including sheets, pillow cases, blankets and bedspreads, shall be kept clean and in good repair. 15A NCAC 18A .1812 (c).

Observed coasters, coffee stirrers, and glass caps exposed to contamination on housekeeping carts. Observed glassware on housekeeping carts and shelving for clean glassware and liner dirty/rusted. Clean linen carts in laundry room dirty. Label carts as clean or dirty linen.**Cabinets, shelves, and storage rooms shall be constructed to facilitate cleaning and kept clean. 15A NCAC 18A .1813 (b).**Storage rooms or cabinets shall be provided for all supplies, linens, and equipment. 15A NCAC 18A .1813 (a).

Observed: Some tub basins starting to flake paint.Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).General Comments: 26: Minor dust collecting at the window, ceiling, walls area in room 1501. Clean. 27: A few mattresses collecting stains. Replace or provide a full zip on liner. Hard wired with battery backup CO detectors are installed in the appropriate rooms. Keep up the good work.