A96
COMFORT SUITES PINEVILLE
10415 CENTRUM PY, Pineville, NC 28134
Lodging · NC permit/State ID 2060200521
Latest gradeA (96)
Last inspectedJul 13, 2026
Inspections on record14
On record sinceAug 12, 2013
Score history
Aug 12, 2013Higher is betterJul 13, 2026
Inspections & violations
Jul 13, 2026 A 96 · 4 violations
Inspector comments: Walk though with Deloris.
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used
15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed build up on panel behind ice chute on 5th, 2nd and 1st floors.Clean ice machine completely.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed blue bench peeling in rooms 503, 516, and 310. Repeat. Observed drapes stained or blackout drapes torn in rooms 503, 516, 308, 201, and 222. Observed stains on mattress in rooms 503 and 222 (bed closest to window).
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed hole behind doorknob in bedroom in room 404. Observed stains on underside of shower chair in room 102. Observed dust build up on ac filters in rooms 308 and 222. Repeat for ac filter. Decrease in points due to noticeable improvement.
#33 · Garbage and refuse disposal; facilities maintained
5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles. Observed dumpster doors open. Keep closed when not in use.
Aug 6, 2025 A 96 · 2 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed torn/peeling bench cushions in rooms 110, 226, and 315. Repair.
#27 · Physical facilities installed, maintained, and clean −4
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed heavy dust buildup in a/c filters in rooms 106, 110, 213, 226, 317, and 407. Keep clean. Observed stained ceiling tiles in hallway outside of room 226. Replace tiles. REPEAT
Aug 20, 2024 A 95 · 3 violations
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels/hand drying device or soap at laundry room hand sink. REPEAT
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed heavy dust buildup in a/c vents in rooms 501, 423, 404, 304, 327, and 127. Increase cleaning frequency to avoid buildup.
#28 · Insects and rodents present; live animals prohibited from food preparation, storage, sales, display, or dining −2
15A NCAC 18A .1826 (i) Maintain premises free of insects, rodents, and other pests. Observed live insect in bed in room 203. REPEAT *Points not escalated due to no other observations of pests throughout building.
Nov 28, 2023 A 94 · 3 violations
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no disposable towels available or means to dry hands at laundry hand washing sink.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
Observed stained on mattress in room 513 and 511. Observed torn sheet in room 423. Observed fraying and torn carpet in rooms 423 hall way on 4th floor, room 301 and 208. 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Repeat.
#28 · Insects and rodents present; live animals prohibited from food preparation, storage, sales, display, or dining −2
15A NCAC 18A .1826 (i) Maintain premises free of insects, rodents, and other pests. Observed ladybugs near ice machine and insect on bed in room 423.
Jan 31, 2023 A 96 · 2 violations
Inspector comments: Inspection completed with Delores.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
Observed stained on mattress in rooms 215 and 511. Observed torn sheet in room 315.
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
#27 · Physical facilities installed, maintained, and clean −2
Observed water stained ceiling tiles near ice machine on 4th floor and in hall on 1st floor.
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
Jan 21, 2022 A 96.5 · 3 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
Observed dried food debris on glass plate in microwave in room 410 and rust in microwave in room 227.
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair.
#27 · Physical facilities installed, maintained, and clean
Observed red staining on ceiling of shower in room 410.
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
#28 · Insects and rodents present; live animals prohibited from food preparation, storage, sales, display, or dining −2
Observed lady bugs in ice machine area on 4th and 5th floor and insects on window sill in room 201. Pest control recently sprayed. Maintenance called to remove dead/live insects.
15A NCAC 18A .1826 (i) Maintain premises free of insects, rodents, and other pests.
Apr 23, 2021 A 93.5 · 5 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
Observed heavy black buildup inside of the ice machines and chutes. Clean.
4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
-Observed socks under the chair cushion & Debris on the pull out mattress in 514.
-Observed holes in the pull out mattress in 424, 411, and 304.
-Observed candy wrapper under the pull out mattress in 217.
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
#27 · Physical facilities installed, maintained, and clean
No Points Deducted:
Observed a stained ceiling tile in the hall at room 426 and 318.
Observed stains on ceiling tiles spray painted over. Discoloration still visible. Replace stained tiles to prevent microbial growth.
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
-Observed hair on the bedding in 503 & 514.
-Observed stains on the zipped mattress cover in 424, 308, and 304.
-Observed a stain on the comforter in 217.
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest.
#33 · Garbage and refuse disposal; facilities maintained −1
-Observed the dumpster doors open.
-Observed excessive garbage on the ground around the dumpster.
15A NCAC 18A .1825( e) All refuse shall be collected and stored in covered receptacles. Refuse receptacles shall be kept clean and in good repair.
May 29, 2020 A 98.5 · 1 violation
#37 · Household cleaning agents, medicines, and sanitizers properly stored and handled −1.5
15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations.
Bathroom cleaner not labeled on cleaning cart. CDI- Labeled.
Feb 20, 2019 A 96 · 4 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Repeat Observed minor cleaning needed in the ice chute of 1st floor ice machine. Observed build-up in the water dispenser nozzle in lobby. EHS suggested using small pipe cleaner. Observed minor cleaning needed on water fountain nozzle of second floor.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied
5-205.11 A hand washing sink shall be accessible and only used for hand washing. -Pf
15A NCAC 18A .1826(a) Hand washing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no soap or paper towels present in employee restroom of laundry room and no paper towels at utility sink. EHS advised that facility designate one of these sinks as the hand washing sink for the laundry area and provide soap and paper towels at all times. Ensure employees are trained on washing hands between handling dirty and clean linen.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Repeat Observed mattresses with staining in rooms 523, 422, and 406. Observed stained pillow in room 208. Observed window curtains with staining in rooms 523 and 406. Observed window curtains with rips in 216. Observed several doors to rooms with scuffing at the bottom. Observed several doors in restrooms with ware. Observed cleaning needed on the arm of the desk chair in 313. Observed several desk chairs in rooms throughout with damaged sides. Observed re-caulking needed on back splash in restrooms of 422. Observed build-up under metal bars of shower chair in room 102.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Repeat Observed water stained ceiling tile in hallway of 4th floor and several in guest laundry. Observed ceiling tile metal on 2rd floor with rust and discoloration. Ceiling is to be redone. Observed AC unit vents in 116 and 102 with rips. Observed transition missing where carpet meets tile in 208 and 302.
Jun 26, 2018 A 96 · 6 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required
Observed ice chute on ice machine soiled on the 3rd floor. Thoroughly clean and sanitize ice machine chute. Ice machine chute cleaned and sanitized at time of inspection.
4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied
Provide soap and paper towels at utility sink in laundry room area. Its now required that employees wash hands or use an approved hand hygeine program after handling soiled linen and before handling clean linen. Utility sink in laundry room can be used because the chemical are connected to a chemical dispenser above sink and not to the sink itself.
15A NCAC 18A .1825 (c ) A handwashing sink, located to allow use by employees handling clean and soiled linen, shall be provided. This requirement shall be effective one year after the effective date of this Rule.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
Replace toilet seat and clean top of hair dryer in 501. Observed toilet seat peeling/laminate coming off. Replace damaged shower curtain, replace toilet seat and clean stains on window covering in 506. Replace missing sink vanity drainstopper in 527. Clean top of hair dryer and touch-up furniture with furniture marker where television is located in 424. Monitor bubbling paint on ceiling above bathtub/shower in 411 and repair if needed. Clean stain on bed skirt in 411. Address fraying carpet in room 307 and 116 where carpet meet tile floor. Repaint or replace rusted vent above tub in 312. Wipe/clean walls upon entering room and bathroom in 312. Clean vent cover in 116.
#27 · Physical facilities installed, maintained, and clean
Observed water stained ceiling tiles in vending area on 3rd floor. Ceiling tiles were dry; replace water stained ceiling tiles. Observed some discoloration of ceiling tiles on the 2nd floor and ceiling tile railing grid rusting. Recommend replacing discolored ceiling tiles and repainting or replacing rusted ceiling tile grid holders. Observed water pressure too high on water fountain located outside of fitness room. Adjust water pressure on water fountain so water from fountain comes up slighty beyond the mouth guard and does not splash onto the floor.
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
Observed items not properly stored on house keeping carts throughout on different floors. Observed cleaning products stored near single service articles. Store cleaning products away from single service articles and clean linen.
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.
#33 · Garbage and refuse disposal; facilities maintained
Observed some trash and debris around dumpster area and dumpster doors open. Clean/sweep grounds around dumpster area and keep dumpsters doors and lids closed.
5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers.r
Aug 11, 2016 A 94.5 · 3 violations
#13 · Hot and cold running water provided (116-128 F) in guestrooms −3
-Repeat: Observed the water on each floor (except 3rd) at 134F-139F.
Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
#20 · Ventilation clean and in good repair −0.5
-Observed several rooms with dusty AC filters.
-Observed the restroom vent cover rusted in room 426.
In the absence of functioning windows, air conditioning and artificial lighting must be kept clean and in good repair. 15A NCAC 18A .1812 (a).
#27 · Furniture, fixtures and accessories clean and in good repair −2
-Observed debris and residue in the microwave in rooms 426 and 104.
-Observed debris under the pullout mattress in room 508.
-Observed stains on pillows in a few rooms.
-Observed the mattress pad stained in room 202. *Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).
**WARNING: UPON ENTRY, THE FACILITY HAD THE SCORE CARD STORED BEHIND BOOKS ON THE SHELF. THE SCORE CARD MUST BE VISIBLE UPON ENTRY AT ALL TIMES.**
Aug 5, 2015 A 94 · 3 violations
Inspector comments: 3. Observed some of the steps in each stairwell (both ends of the building) in disrepair.Floors, walls, and ceilings located in Lobby, Halls, Stairs, and Vending Areas, shall be kept clean and in good repair. 15A NCAC 18A .1808 (b).7. Observed the tub faucet leaking in room 213.Bath, lavatory, and toilet fixtures shall be kept clean and in good repair. 15A NCAC 18A .1809 (a).16. Observed hair in the ice bucket in room 213.When properly fitting disposable food grade liners are provided, ice buckets shall be treated as non-food contact surfaces and shall be washed, using an all purpose cleaner suitable for food contact surfaces, and rinsed. The lid used with the lined ice bucket shall be washed, rinsed and subjected to an approved sanitizing treatment in place. 15A NCAC 18A .1811 (b).23. Observed stained window curtains in room 304 (bedroom & living room) and room 325.Window coverings shall be kept clean and in good repair. 15A NCAC 18A .1812 (b).25. Observed stained sheet and pillowcase in room 508 and stained mattress cover in room 403.Bed linens, including sheets, pillow cases, blankets and bedspreads, shall be kept clean and in good repair. 15A NCAC 18A .1812 (c).26. Observed slight wall damage in room 508 and the ceiling peeling in the restroom in room 304.The floors, walls, and ceilings of bedrooms, closets, and storage areas shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).30. Observed boxes stored on the floors of all the storage rooms. Place on shelves to facilitate cleaning.Cabinets, shelves, and storage rooms shall be constructed to facilitate cleaning and kept clean. 15A NCAC 18A .1813 (b).Report emailed to comfortsuites_nc831@yahoo.com
#8 · Lavatory and vanity sanitized, testing method available and used −1
Repeat Non-Compliance: Per 4 of the housekeepers, the vanities are cleaned by using the cleaner only. Ensure the vanities are sanitized as well.After cleaning the lavatory, faucet, and vanity, a sanitizer shall be applied to the lavatory and vanity using a method such as a wipe-on chemically-treated disposable sanitizing towel or equivalent. The sanitizer. shall be left to air dry. 15A NCAC 18A .1809 (b).
#13 · Hot and cold running water provided (116-128 F) in guestrooms −3
Repeat Non-Compliance: Observed the water on the 5th & 4th floors at 133F, the 3rd floor at 132-138F, the 2nd floor at 137F, and the1st floor at 131F.Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
#27 · Furniture, fixtures and accessories clean and in good repair −2
-Observed the bar counter top, inside the cabinets and drawers, inside of the freezer, and all of the pots, pans and utensils with debris and/or residue in room 304.-Observed ice still in the freezer bin in room 304. Per staff member, the ice is supposed to be emptied after every guest.-Observed the caulking peeling from the seams of the tub in room 304.Furniture, fixtures, carpets and other accessories shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).
Nov 17, 2014 A 95 · 3 violations
Inspector comments: 3. Observed missing ceiling tiles in the meeting room storage closet.Floors, walls, and ceilings located in Lobby, Halls, Stairs, and Vending Areas, shall be kept clean and in good repair. 15A NCAC 18A .1808 (b).8. Per 2 of the housekeepers, the vanities are cleaned by using the cleaner only. Ensure the vanities are sanitized as well.After cleaning the lavatory, faucet, and vanity, a sanitizer shall be applied to the lavatory and vanity using a method such as a wipe-on chemically-treated disposable sanitizing towel or equivalent. The sanitizer. shall be left to air dry. 15A NCAC 18A .1809 (b).32. -Observed the chemicals stored with the clean items (tissue, kleenex, cups, etc) on the housekeeping carts.-Observed a personal cup of water and a cell phone stored with the clean items on two of the housekeeping carts.Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. 15A NCAC 18A .1813 (e).Ms. Tonya present during the inspection.Report emailed to nc831@bellsouth.net
#1 · Ventalation clean and in good repair −0.5
Observed multiple of the AC unit vents collecting dust.Ventilation located in Lobby, Halls, Stairs, and Vending Areas, shall be kept clean and in good repair. 15A NCAC 18A .1808 (b).
#13 · Hot and cold running water provided (116-128 F) in guestrooms −1.5
Observed the water on the 5th & 4th floors at 132F, the 3rd floor at 133F, the 2nd floor at 138F, and the1st floor at 136F.Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
#17 · Ice machines clean and in good repair; ice machine meet requirements −3
Repeat Non-Compliance: Observed black buildup in the chutes in all of the ice machines in the building.Ice Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair. 15A NCAC 18A .1811 (c).
Aug 12, 2013 A 92.5 · 5 violations
Inspector comments: Ms. Tonya Hutton present during inspection.GC #12: Ice machines do not have air gap on condesate drains, froors 2, 3, 4 and 5.GC #12: Handicap bathrooms do not have backflow prevention on the shower wands that are able to fall below the flood rim of the tub.GC #33: Dumpster needs a drain plug.Blood on mattress pad, room 308.Do not let clean linens that are being folded touch floor.Keep personal drinks from touching clean linens on maid's cart and laundry room.Properly label all spray bottles.Label dirty linen baskets by/in pool and fitness room.Rooms inspected: 104, 110, 208, 223, 308, 315, 408, 427, 507, and 525.**Remember Transitional Permit expires 9/10/13 all list must be completed.
#3 · Floors, walls and ceilings clean and in good repair −0.5
Observed torn carpet, hall outside room 415. Loose wallpaper, lobby above fireplace. Loose wallpaper and broken baseboard tiles, 1st floor vending.15A NCAC 18A .1808 LOBBY: HALLS: STAIRS: AND VENDING AREAS(b) Floors, walls, ceilings, windows and ventilation shall be kept clean and in good repair.
#7 · Fixtures clean and in good repair, provided in each room if required −1.5
Observed: Shower heads with residue/scale build up, rooms 223, 408. Crack in tub, room 507.15A NCAC 18A .1809 LAVATORIES AND BATHSSuch fixtures shall be kept clean and in good repair.
#16 · Ice buckets with liners, ice bucket lids washed, rinsed and sanitized in an approved manner −2
Observed no liner in ice bucket, rooms 110 and 408. Hair in ice bucket, room 104.15A NCAC 18A .1810 WATER SUPPLYice buckets, or ice bucket lids when used, shall be washed, rinsed and subjected to an approved sanitizing treatment, and stored and handled in a manner to prevent contamination. For the washing, sanitizing treatment,and storage of multi-use utensils, equipment and methods meeting the requirements of the "Rules Governing the Sanitation of Restaurants and Other Foodhandling Establishments" 15A NCAC 18A .2600 shall be provided; except, when properly fitting disposable food grade liners are provided,
#17 · Ice machines clean and in good repair; ice machine meet requirements −1.5
Observed ice machines with brown residue on ice chute, all floors.15A NCAC 18A .1810 WATER SUPPLYMachines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair.
#27 · Furniture, fixtures and accessories clean and in good repair −2
Observed: Tear in couch cushions and protruding wires, rooms 110 and 308. Trash behind bed, room 223.15A NCAC 18A .1812 GUESTROOMSFurniture, fixtures, carpets and other accessories shall be kept clean and in good repair.
Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “COMFORT SUITES PINEVILLE” or State ID 2060200521). Inspection type (routine vs. follow-up) is not published in the county's data.