‹ Back to search

A92

HAMPTON INN MATTHEWS

9615 INDEPENDENCE POINTE PY, Matthews, NC 28105
Lodging · NC permit/State ID 2060200534
Latest gradeA (92)
Last inspectedNov 13, 2025
Inspections on record11
On record sinceMar 13, 2015

Score history

7085100 Mar 13, 2015: 97.5Jun 13, 2016: 96Jun 14, 2018: 97Jun 25, 2019: 96May 29, 2020: 95.5Mar 31, 2021: 95.5Jun 21, 2022: 95Mar 13, 2023: 96Oct 31, 2023: 95Sep 13, 2024: 94Nov 13, 2025: 92
Mar 13, 2015Higher is betterNov 13, 2025

Inspections & violations

Nov 13, 2025 A 92 · 3 violations
#19 · Single-use and single-service articles properly stored and used
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed single service items stored on the floor in storage room. Needs to be stored off the floor to prevent contamination.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed build up on multiple shower heads. Observed cracked tub and black build up in jets of room 508. Observed shower leaking in 210. REPEAT.
#27 · Physical facilities installed, maintained, and clean −4
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed stained ceiling tiles on first floor. Observed ceiling and wall damage outside room 508. Observed missing ceiling tiles in laundry storage room. Observed stained ceiling tiles in maintenance room. Needs repair. REPEAT. General manager stated they have been working to make ceiling/wall repairs and fix leaks.

View this inspection on the county portal ›

Sep 13, 2024 A 94 · 6 violations
#20 · Thermometer provided; test strips provided
15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. During time of inspection facility could not locate test strips to test sanitizer.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels or hand drying device at handsink in main laundry room area that employees use to wash hands in between handling soiled and clean linen.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed black and pink build up surrounding edges of tub in the following rooms: 509, 411 and 304. Observed shower tile peeling and in need of repair in room 113.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed stained ceiling tiles in foyer entering into main lobby and to the right of main check in desk. Observed popcorn ceiling peeling in room 505. Observed ceiling bubbling/peeling outside of rooms 211 and 213.
#31 · Linen properly handled and stored
15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. Observed soiled laundry bins in main laundry room unlabeled.
#33 · Garbage and refuse disposal; facilities maintained −1
5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers. Observed dumpster lids unable to close due to the amount of trash in dumpster. 5-501.115 A storage area and enclosure for refuse, recyclables, or returnables shall be maintained free of unnecessary items and clean. Observed debris/litter surrounding dumpster area.

View this inspection on the county portal ›

Oct 31, 2023 A 95 · 2 violations
Inspector comments: Entered the following rooms during inspection: 519, 518, 508, 417, 414, 320, 319, 211 and 115
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed black build up on caulking on inside surface of bath tub in room 320 and torn carpet in room 115.
#37 · Household cleaning agents, medicines, and sanitizers properly stored and handled −3
15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. Observed spray bottles being stored on cleaning cart on 5th floor and a cleaning cart on 1st floor missing a label. Label spray bottles. REPEAT

View this inspection on the county portal ›

Mar 13, 2023 A 96 · 5 violations
#19 · Single-use and single-service articles properly stored and used −0.5
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed single cups with plastic wrapping stored in the cleaning cart, next to chemicals/cleaning solution bottles. Keep cups/clean supplies separate from chemicals to avoid contamination.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −2
REPEAT 15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels and soap in one of the employees hand sink in laundry/break room. Observed no paper towels at the other hand sink in the corner of laundry room. ENSURE SOAP AND PAPER TOWELS ARE AVAILABLE AT ALL TIME AT ALL HAND SINKS.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed broken two windows from the outside, covered with wooden broad. The facility just had an incident happened over the weekend and they are going some cleaning and maintaining the building currently at the time of inspection.
#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces
15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to aoid contamination of food and food contact surfaces, linen, and single-use articles. Observed old dirty carpets in one of the storage rooms stored on the floor. Need to clean and clear the space to prevent any possible contamination.
#37 · Household cleaning agents, medicines, and sanitizers properly stored and handled −1.5
REPEAT 15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. Observed disinfectant solution in spray bottle without a label. Observed air freshener solution in the disinfectant bottle per housekeeper. Label all chemicals correctly and use according to manufacture recommendations.

View this inspection on the county portal ›

Jun 21, 2022 A 95 · 5 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed 1x ice shoot on 4th floor with buildup, in need of cleaning. Note: points not escalated as facility is replacing all ice machines in facility. EHS observed ice machine shoot dirty that was out of order, not being used by public.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels or hand drying device at handsink in laundry room. REPEAT.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed mattress staining in rooms 517, 420, 413, 304 and 205. Observed damage to cushion on chair in room 517. Observed tables attached to chairs with minor damage in rooms 420 and room 304. Observed base of wooded closet/cabinet with scratches in room 205. REPEAT VIOLATION.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. Observed clean towels stored directly adjacent to chemicals in 2x cleaning carts during inspection. Housekeepers stated this is the usual spot for chemicals, but will adjust to avoid chemicals contaminating clean towels in carts.
#37 · Household cleaning agents, medicines, and sanitizers properly stored and handled
15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. Observed facility with a bottle marked with sharpie as “bleach” and with a yellow peroxide label in the laundry room. Housekeepers stated that they mix bleach and peroxide together for cleaning. Ensure these chemicals are used according to manufacture recommendations.

View this inspection on the county portal ›

Mar 31, 2021 A 95.5 · 6 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed minor pink build up on ice machine chute located on 4th floor.
#19 · Single-use and single-service articles properly stored and used −0.5
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed boxes of single service cups stored on the floor in laundry room. EHS did not observed any other single service articles stored on the floor in any other storage closet checked during time of inspection.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels nor drying device at hand sink located in laundry room.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed staining on mattress in rooms 505 and 320.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed stained ceiling tile located near main entrance of hotel. Observed minor stained ceiling tile on first floor. Observed minor ceiling damage near door of room 410.
#33 · Garbage and refuse disposal; facilities maintained
5-501.115 A storage area and enclosure for refuse, recyclables, or returnables shall be maintained free of unnecessary items and clean. Observed mattress, chair, and pieces of dry wall stored within dumpster area. Per conversation with staff arrangements have been made to have items removed.

View this inspection on the county portal ›

May 29, 2020 A 95.5 · 6 violations
#19 · Single-use and single-service articles properly stored and used −0.5
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed boxes of single-service cups stored on ground in storage room on 5th floor.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed carpet soiled in guest room 205, 211, and stained mattress in room 521, 205. Some improvement made since previous inspection.
#27 · Physical facilities installed, maintained, and clean −2
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed debris / soil on hallway floors on each floor and in corners of hallway near windows and A/C units.
#31 · Linen properly handled and stored
15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Observed clean linen overfilled in container in laundry room and incontact of soiled area of wall and floor.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. Observed chemical cleaning spray bottle stored next to and with clean linen.
#33 · Garbage and refuse disposal; facilities maintained
5-501.110 Refuse, recyclables, and returnables shall be stored in receptacles so that they are inaccessible to insects and rodents. Observed trash stored around outdoor dumpster. Keep clean to prevent pest harborage.

View this inspection on the county portal ›

Jun 25, 2019 A 96 · 7 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required
Observed buildup supporting mold growth in ice chutes of ice machines on 4th and 2nd floors. 4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
Observed stained mattresses in rooms 506, 411, 410, and 216. Also observed debris under mattress in 411 and pieces of wood pierced into mattress in room 313. 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
#27 · Physical facilities installed, maintained, and clean
Observed wall damage/holes next to dryers in laundry room. 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
#31 · Linen properly handled and stored
Observed clean linen stored on shelves but dragging on floor in laundry linen room. Rewash before using and keep off floor. 15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
Observed soiled dusters stored above and touching clean single-use cups. 15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. REPEAT.
#33 · Garbage and refuse disposal; facilities maintained
Observed open side doors and top cover of dumpster. Keep all doors closed. 5-501.15 Maintain refuse, recyclables, and returnables receptacles with tight-fitting lids, doors, or covers.
#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces
Observed four new clean mattresses stored on floor of 4th floor storage room. 15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to aoid contamination of food and food contact surfaces, linen, and single-use articles.

View this inspection on the county portal ›

Jun 14, 2018 A 97 · 4 violations
#20 · Thermometer provided; test strips provided −1
15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Facility did not have test stripd for quat sanitizer
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests. No sanitizer being used on these surfaces
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Floors and walls in cart rooms to be clean and in good repair.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. Observede unclean items stored next tol clean towels

View this inspection on the county portal ›

Jun 13, 2016 A 96 · 3 violations
#1 · Ventalation clean and in good repair −0.5
Observed vents needing to be dusted on hallway AC vents on 5th, 4th, and 3rd floor. Ventilation located in Lobby, Halls, Stairs, and Vending Areas, shall be kept clean and in good repair. 15A NCAC 18A .1808 (b).
#17 · Ice machines clean and in good repair; ice machine meet requirements −1.5
Observed black substance in ice machine chute on 5th and under chute on 4th floor. Ice Machines, equipment, utensils, and the room or area in which the machines are located shall be kept clean and in good repair. 15A NCAC 18A .1811 (c).
#25 · Sheets, pillowcases, blankets and bed spreads clean and in good repair −2
Observed stains on sheets and mattress pads in rooms 419, 411, 322, 220, and 203. Clean stained curtain in 502. Bed linens, including sheets, pillow cases, blankets and bedspreads, shall be kept clean and in good repair. 15A NCAC 18A .1812 (c).

View this inspection on the county portal ›

Mar 13, 2015 A 97.5 · 2 violations
Inspector comments: Chris Armentrout (General Manager) was present.#27 - Observed the microwave with food residue in room 305 and the refrigerator shelves were cracked in rooms 420 and 305. **Keep all bedroom fixtures clean and in good repair.
#8 · Lavatory and vanity sanitized, testing method available and used −1
Observed an in-use house keeping cart on the 2nd floor with quat sanitizer at 0ppm. Ensure that quat sanitizer is dispensed at 200-400ppm concentration.**Sanitizing solutions shall consist of iodophors, quaternary ammonium or other chemicals or methods that are equivalent to the action of 50 parts per million chlorine solution. 15A NCAC 18A .1809 (b).
#32 · Supplies on carts properly stored, carts clean and stored properly −1.5
Observed a house keeping cart on the 2nd floor with a personal jacket stored on top of the clean supply items, and a housekeeping cart on the 4th with a personal cell phone and hair accessories stored with the clean linen and clean supply items.**Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. 15A NCAC 18A .1813 (e).

View this inspection on the county portal ›

Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HAMPTON INN MATTHEWS” or State ID 2060200534). Inspection type (routine vs. follow-up) is not published in the county's data.