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A97.5

HOLIDAY INN EXPRESS & SUITES

108 AIRPORT COMMONS DR, Charlotte, NC 28208
Lodging · NC permit/State ID 2060200548
Latest gradeA (97.5)
Last inspectedJul 17, 2025
Inspections on record10
On record sinceJun 29, 2016

Score history

7085100 Jun 29, 2016: 97Jan 12, 2018: 94.5Mar 25, 2019: 96.5Jun 15, 2020: 97.5Dec 2, 2020: 98Jul 21, 2021: 93.5Aug 10, 2022: 96.5Aug 9, 2023: 96.5Jul 31, 2024: 96Jul 17, 2025: 97.5
Jun 29, 2016Higher is betterJul 17, 2025

Inspections & violations

Jul 17, 2025 A 97.5 · 2 violations
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −0.5
Observed exterior of ice chute in need of cleaning on the 4th floor. **15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair.
#27 · Physical facilities installed, maintained, and clean −2
Observed walls in storage closets in need of touch up paint. **15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.

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Jul 31, 2024 A 96 · 3 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stained mattresses in 132, 218, 219, 235, 318, and 434. Observed torn chair in 318. Needs cleaning/repair. REPEAT.
#31 · Linen properly handled and stored
15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Observed boxes of linen on floor in storage room. Needs to be in cabinets or on shelves
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed brooms stored over clean towels/linens on house keeping carts. Needs to be stored to prevent contamination.

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Aug 9, 2023 A 96.5 · 5 violations
Inspector comments: NOTE: Luke (Manager) present during inspection
#14 · Equipment, food and non-food contact surfaces approved, cleanable, properly designed, constructed and used −0.5
15A NCAC 18A .1824(b) Equipment and utensils shall be kept clean and in good repair. Observed ice dispenser machines have black/pink buildup around the basin and ice chute. Need thorough cleaning/sanitizing and keep clean. Observed microwaves need better cleaning and keep clean, some maybe rusted (need repair or replace)- room 409, 422, 336, 207, 231, 100.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed damaged chair in room 231, damaged black concrete side table and stain certain in room 422. Need repair or replace. Observed better cleaning needed or caulking needed around bathtubs throughout (409, 422, 336, 207, 231, 100).
#30 · Linen clean and in good repair; two sheets provided for each bed
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed stain pillow protector in room 100. Need to be changed and cleaned for each guest.
#33 · Garbage and refuse disposal; facilities maintained −1
5-501.110 Refuse, recyclables, and returnables shall be stored in receptacles so that they are inaccessible to insects and rodents. Observed old mattresses, pallets, etc..around dumpster. Remove and clean the area to prevent pests harboring. 5-501.113 (B) Maintain tight fitting lids or doors on outside receptacles. Observed dumpster door left open when not in use. Keep all doors/lids close to prevent pests harboring.
#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces
15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to aoid contamination of food and food contact surfaces, linen, and single-use articles. Observed boxes of linens, singles use items stored on the floor in housekeeping room. Keep all items above the floor to prevent any possible contamination.

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Aug 10, 2022 A 96.5 · 2 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
Observed build up on ice machine chute on the 4th floor. Needs to be cleaned. **4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. -Pf
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
Observed lids not covered while being stored on the housekeeping cart. **15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.

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Jul 21, 2021 A 93.5 · 6 violations
Inspector comments: NOTE: Observed several bottles of chemicals with the incorrect chemical in them. Ensure all chemicals are in the correct labeled bottles.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
Observed the handsink in the laundry room with the water turned off and no paper towels present. Turn water on in order for the employees to wash their hands after handling dirty linen/items. Provide paper towels. 15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures.
#22 · Water from approved source; backflow prevention; plumbing in good repair −2
Repeat: Observed pipes underneath ice machine on the 4th and 3rd floor inserted into the water supply inlet. 15A NCAC 18A .1825(a) Water, plumbing and waste shall comply with Chapter 5 of the food code as amended by Rule 15A NCAC 18A .2655.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
Repeat: Observed stained mattress on the bed and pullout couch in rooms 312, stained mattress in 403. Observed the finish/paint chipped in the tub in rooms 403 and 428. Observed the side table chipped on the bottom in room 312, and Observed the desk chair with stains in 312. 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
#27 · Physical facilities installed, maintained, and clean
No Points Deducted: Observed a stained ceiling tile in the hall by room 424, 3rd & 2nd floor ice machine rooms, and in room 312. Observed the ceiling vents in the laundry chute rooms dusty, and the vents in the ice machine room on the 4th floor not working. 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
#31 · Linen properly handled and stored −1.5
Repeat: Observed the clean linen for the pullout couches stored in plastic zipped bags on the floor in the laundry room. 15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
No Points Deducted: Observed brooms stored on the carts with the dirty side upwards. Invert or place a bag/cover over the dirty end. 15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.

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Dec 2, 2020 A 98 · 6 violations
#19 · Single-use and single-service articles properly stored and used
15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed cups and toilet paper stored in boxes on the floor in the laundry storage rooom. CDI. Head of maintenance removed single use items onto the shelves.
#22 · Water from approved source; backflow prevention; plumbing in good repair −2
15A NCAC 18A .1825(a) Water, plumbing and waste shall comply with Chapter 5 of the food code as amended by Rule 15A NCAC 18A .2655. Per plumbing law, provide one inch air gap for backflow prevention. Observed pipes underneath ice machine on the 3rd and 2nd floor inserted into the water supply inlet.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed damaged coffee tables in rooms 433, 327 and 235. Also, observed holes in dining area chairs in room 235.
#27 · Physical facilities installed, maintained, and clean
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed bamboo wall paper peeling underneath the window on the 4th, 3rd and 2nd floor. Observed light fixtures were unscrewed from the wall plate on the 2nd floor.
#31 · Linen properly handled and stored
15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Observed clean linen stored on the floor in the linen storage room.
#33 · Garbage and refuse disposal; facilities maintained
15A NCAC 18A .1825( e) All refuse shall be collected and stored in covered receptacles. Refuse receptacles shall be kept clean and in good repair. Observed dumpster door opened.

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Jun 15, 2020 A 97.5 · 2 violations
#18 · Cooking surfaces of equipment and nonfood-contact surfaces clean −0.5
15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean. Observed black residue behind ice chute on ice machine in 3rd floor.
#30 · Linen clean and in good repair; two sheets provided for each bed −2
15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed burn mark on duvet in 408, stained pillow cases in315, and stained duvet and shower curtain in 134.

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Mar 25, 2019 A 96.5 · 4 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
Observed no sanitizer on housekeeping cart on 4th floor. Sanitizer was provided. Observed sanitizer at 0ppm on the housekeeping cart on the 3rd floor. Sanitizer was replaced. **4-501.114 Maintain sanitizer at correct concentrations when being used to sanitize. -P Observed coffee maker with debris inside in room 436 and 206. Needs to be cleaned more frequently. **4-602.11* Equipment food contact surfaces and utensils shall be cleaned at necessary frequencies.-P
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
Observed mattress stains in rooms 436 and 313. Needs to be cleaned to remove yellow staining. **15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
Observed single service cup lids stored without adequate protection. Spoke with staff about keeping them in plastic sleeves. Observed soiled end of broom above clean sheets on cart. Observed employee drink touch clean rags. **15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.
#35 · Storage areas provided for maintenance equipment; stored to avoid contamination of food and food contact surfaces
Observed storage on the floor in the storage closet on the 2nd floor. **15A NCAC 18A .1827(g) A storage area shall be provided for building and ground maintenance tools and supplies and stored in a manner to avoid contamination of food and food contact surfaces, linen, and single-use articles. NOTE: Inspection sent to General Manager April Saylor.

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Jan 12, 2018 A 94.5 · 6 violations
#19 · Single-use and single-service articles properly stored and used
Observed several cases of single service articles(coffee cups) stored on the floor in storage room on first floor beside conference room. Store cases of single service articles off the floor in storage room. Store items on shelving. Single service items, including clean disposable towels, shall be stored and handled in a manner to prevent contamination. 15A NCAC 18A .1811 (e).
#20 · Thermometer provided; test strips provided
Observed quaternary ammonia test strips in laundry room faded and of discoloration. Replace faded test strips and use test strips to make sure quat. ammonia is being dispensed to the correct strength. Sanitizer solution throughout in spray bottles registering to the correct strength.15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
Touch-up furniture with a furniture marker and clean base of drawer in 401. Repair or replace couch and beside table which paint is coming off and dust top of television in 412. Clean railing on front of vanity counter, light switch cover and front of counter in 335. Replace missing molding on top of base tile cove molding in 335. Touch-up paint wall behind chair in 308. Clean spot on chair and clock in 300. Repair base of vanity counter, clean walk-in shower and ramp to walk-in shower in 100. Monitor rust starting to form on shower chair and replace if needed in 100. Clean/dust ledges on head boards, top of televisions and mirrors throughout in rooms. 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
#31 · Linen properly handled and stored −1.5
Observed employee coats stored on top of clean linen rack over clean linen. Observed box of Kleenex and a orange stored on clean linen rack near clean linens. 15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Store linen to prevent contamination.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
Observed items on house keeping carts not properly stored. Observed bathroom cleaning products stored near coffee cup lids. Observed coffee cups lids not inverted down. Observed door holder used to prop open room door stored in bag with clean linens on carts. Observed broom stored over clean linen and uncovered single service articles on cart.15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. 15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination.
#33 · Garbage and refuse disposal; facilities maintained
Observed lid on trash dumpster missing and side door on dumpster open. Replace trash dumpster. Garbage and trash storage containers shall be kept clean and in good repair. 15A NCAC 18A .1814 (a).

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Jun 29, 2016 A 97 · 2 violations
#31 · Linen properly handled and stored −1.5
Label linen bins either clean or dirty. Was informed by assistant house keeper that red bins were for soiled and blue bins were for clean linen, but during inspection of laundry room area observed soiled linen stored in blue linen bin. Soiled linen shall be so handled and stored as not to come in contact with clean linen. 15A NCAC 18A .1813 (c).
#32 · Supplies on carts properly stored, carts clean and stored properly −1.5
Observed items on house keeping carts not properly stored. Observed cleaning products/supplies stored near clean linen and single service articles. Observed sharp containers on house keeping cart stored near single service articles. Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. 15A NCAC 18A .1813 (e).

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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HOLIDAY INN EXPRESS & SUITES” or State ID 2060200548). Inspection type (routine vs. follow-up) is not published in the county's data.