A100
HOMEWOOD SUITES BALLANTYNE
12030 COPPER WY, Charlotte, NC 28277
Lodging · NC permit/State ID 2060200588
Latest gradeA (100)
Last inspectedSep 11, 2025
Inspections on record13
On record sinceMay 29, 2014
Score history
May 29, 2014Higher is betterSep 11, 2025
Inspections & violations
Sep 11, 2025 A 100 · 0 violations
Inspector comments: No violations observed.
No violations were recorded for this inspection.
Sep 11, 2024 A 100 · 0 violations
No violations were recorded for this inspection.
Jan 31, 2024 A 100 · 1 violation
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests. EHS observed dirty window curtain in room 103. Points weren't deducted due to severity. -0 points
Feb 10, 2023 A 100 · 0 violations
No violations were recorded for this inspection.
Mar 9, 2022 A 97 · 2 violations
#16 · Warewashing facilities installed, maintained and used; guest room sinks sanitized when necessary −1
Observed dish washer undrained in room 419. Dish washer was off but water was undrained.
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair.
#27 · Physical facilities installed, maintained, and clean −2
Observed stain on couch cushion in room 222 and hair on mattress cover in room 321.
15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair.
Apr 16, 2021 A 93 · 5 violations
Inspector comments: Report emailed to: michelle.peralta@hilton.com & roxie.goodman@hilton.com
#16 · Warewashing facilities installed, maintained and used; guest room sinks sanitized when necessary
No Points Deducted:
-Observed a torn lid on the ice bucket in 218.
-Observed a burned mixing spoon and soiled spatula in 325.
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair.
#20 · Thermometer provided; test strips provided
No Points Deducted:
Observed no test strips for the Quat sanitizer for the carts. Informed the employees test strips must be used to test the sanitizer.
15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment.
#21 · Handwashing sinks supplied and accessible; toilet tissue supplied −1
Observed no paper towels at the handsink in the laundry room. Provide.
15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures.
#22 · Water from approved source; backflow prevention; plumbing in good repair −2
Observed no back flow on the shower wands in rooms 312, 314, and 325. One is present in room 114, and it was shown to the maintenance employee. He took a picture of it, and stated that he would get some for the other rooms. Provide on all shower wands.
5-202.14 Provide a backflow prevention device on water supply systems. -P
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −4
Repeat:
-Observed holes underneath the pullout mattresses in 434, 407, 312, 228, 218,and 114.
-Observed holes in the mattress covers in 434, 407, 312, 325, and 218.
-Observed stains on the couch and ottoman in 325.
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
Feb 14, 2020 A 98 · 2 violations
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed two small holes in two seat cushions on couch in room 434, and staining under seat cushion by bed in room 332. REPEAT but items are very minimal.
#31 · Linen properly handled and stored
15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Osberved several boxes of clean linen stored on floor of storage room on 3rd floor.
Mar 1, 2019 A 95 · 6 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required −1.5
REPEAT. 15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed ice machine chutes with start of residue growth.
#19 · Single-use and single-service articles properly stored and used
Observed soiled fork and toilet paper roller stored with single use coffee stick stirrers. Observed cup lids not inverted. Store to prevent contamination. 15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination.
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests −2
Housekeeping not using approved sanitizer (quat ammon) in correct locations, consistently between guests. Peroxide solution and bathroom disinfectant being applied on some vanities instead of sanitizer. 15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests.
Observed broken cabinet handle (room 103), small stain on mattress, small crack on window sill (214)
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.
#31 · Linen properly handled and stored −1.5
Observed soiled laundry in carts without labels. Multiple carts without labels in laundry room. Observed soiled mattress cover on clean linens on housekeeping cart. Clean pillows, pillow cases on floor, in plastic bags in storage room. Observed cleaner with clean linens. 15A NCAC 18A .1828 (e ) Carts used for soiled laundry shall be labeled or identified for soiled laundry use only. 15A NCAC 18A .1828 (e ) Soiled laundry shall be handled and stored separately from clean laundry using separate, cleanable carts or bags.
15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination
Observed employee drinks on housekeeping carts with clean items for guests.15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items.
#38 · Premises kept neat and clean
Items on floor in storage. Multiple Unused lamps, not needed in storage.
15A NCAC 18A .1827(a) The premises shall be kept free of litter and items unnecessary to the operation or maintenance of the lodging establishment, such as equipment that is nonfunctional or no longer used.
May 29, 2018 A 96 · 6 violations
#17 · Food-contact surfaces cleaned and sanitized; sanitizer maintained as required
15A NCAC 18A .1824 (b) Equipment and utensils shall be kept clean and in good repair. Observed ice machine chutes with start of residue growth. Need Cleaning.
#20 · Thermometer provided; test strips provided −1
15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Observed no quat test kit
#22 · Water from approved source; backflow prevention; plumbing in good repair
5-203.14 Provide a means of backflow prevention on plumbing systems.-P Observed no backflow preventers on 2 of 3 shower wands checked today. Provide backflow prevention unless built into shower wand
#26 · Furnishings clean and in good repair; guest room fixtures clean and sanitized between guests
15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stains on several couches. Stains on drapes in room 215. Soiled bed skirt in room 214.
#32 · Items on housekeeping carts arranged to prevent cross contamination; housekeeping carts clean, items protected from contamination −2
15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed clean and dirty items on housekeeping carts need clear separation. Clean towels in contact with cleaning rags. Swiffer stored above clean items on cart. Used cleaning rags can only be used in one room only. Once used they need to be laundered.
#38 · Premises kept neat and clean −1
15A NCAC 18A .1827(a) The premises shall be kept free of litter and items unnecessary to the operation or maintenance of the lodging establishment, such as equipment that is nonfunctional or no longer used. Observed storage on floor in most closets. Keep clean and organized. Dispose of unneeded items like dirty filters. Some shelving damaged because it is not sealed or painted.
Aug 1, 2016 A 96.5 · 3 violations
#1 · Ventalation clean and in good repair −0.5
Observed dusty ac filters in 426 and 218.
Ventilation located in Lobby, Halls, Stairs, and Vending Areas, shall be kept clean and in good repair. 15A NCAC 18A .1808 (b).
#8 · Lavatory and vanity sanitized, testing method available and used −1
Observed housekeeping carts on 3rd and 3nd floor without sanitizer. CDI-obtained sanitizer
Sanitizing solutions shall consist of iodophors, quaternary ammonium or other chemicals or methods that are equivalent to the action of 50 parts per million chlorine solution. 15A NCAC 18A .1809 (b).
#14 · Water cooler, fountain or dispenser approved −2
Observed black substance on water fountain mouth piece on 1st floor.
Facilities for the dispensing of drinking water shall be of sanitary design. If drinking fountains are provided, they shall be of angle-jet type. 15A NCAC 18A .1811 (a).
Aug 7, 2015 A 96 · 3 violations
Inspector comments: 16. Observed a soiled ice bucket lid and exterior in room 320.When properly fitting disposable food grade liners are provided, ice buckets shall be treated as non-food contact surfaces and shall be washed, using an all purpose cleaner suitable for food contact surfaces, and rinsed. The lid used with the lined ice bucket shall be washed, rinsed and subjected to an approved sanitizing treatment in place. 15A NCAC 18A .1811 (b).26. -Observed the paint on the restroom door frame peeling in a few rooms.-Observed the restroom wallpaper peeling in room 230.The floors, walls, and ceilings of bedrooms, closets, and storage areas shall be kept clean and in good repair. 15A NCAC 18A .1812 (d).33. Observed the dumpster door open.All garbage and trash shall be collected and stored in covered containers in such a manner as not to create a nuisance. 15A NCAC 18A .1814 (a)Thomas Wright present.Report, Lodging rules, Housekeeping Cart handouts emailed to thomas.wright@hilton.com
#8 · Lavatory and vanity sanitized, testing method available and used −1
Observed all housekeeping carts without sanitizer. Housekeepers were sent to get the sanitizer. After cleaning the lavatory, faucet, and vanity, a sanitizer shall be applied to the lavatory and vanity using a method such as a wipe-on chemically-treated disposable sanitizing towel or equivalent. The sanitizer shall be left to air dry. 15A NCAC 18A .1809 (b).
#30 · Storage provided for supplies, linen and equipment; kept clean −1.5
Repeat Non-Compliance: Observed storage of guest related items stored on the floor in most storage rooms. Non guest related items (surplus building materials, lams shades, etc.) stored on the floor. Rooms are not organized for routine cleaning. Provide storage. *IF VIOLATION IS OBSERVED ON THE NEXT INSPECTION, POINTS WILL BE INCREASED.Cabinets, shelves, and storage rooms shall be constructed to facilitate cleaning and kept clean. 15A NCAC 18A .1813 (b).
#32 · Supplies on carts properly stored, carts clean and stored properly −1.5
Repeat Non-Compliance: Observed housekeeping carts not organized appropriately. Also observed incorrect chemical labels on spray bottles.**Keep all carts stored and organized to prevent cross contamination or clean guest related items.
Nov 12, 2014 A 95.5 · 3 violations
Inspector comments: #32: Observed: Housekeeping carts not organized appropriately. A few carts with the incorrect chemical labels on spray bottles. **Keep all carts stored and organized to prevent cross contamination or clean guest related items. Thomas Wright present.
#13 · Hot and cold running water provided (116-128 F) in guestrooms −1.5
Observed: Hot water in guest rooms at 138F.Hot water in guest rooms shall be provided at a temperature of no less than 116°F (46.7°C) and no more than 128°F (53.3°C). 15A NCAC 18A .1810 (e).
#30 · Storage provided for supplies, linen and equipment; kept clean −1.5
Observed: Storage of guest related items stored on the floor in most storage rooms. Non guest related items (surplus building materials, lams shades, etc.) stored on the floor and the room not organized for routine cleaning.Cabinets, shelves, and storage rooms shall be constructed to facilitate cleaning and kept clean. 15A NCAC 18A .1813 (b).
#31 · Linen properly handled and stored −1.5
Observed: Dirty utensils stored on shelving above clean linen, in clean linen rooms.Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. 15A NCAC 18A .1813 (b).
May 29, 2014 A 98.5 · details not yet loaded
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Source: Mecklenburg County Public Health – Environmental Health public inspection portal (search for “HOMEWOOD SUITES BALLANTYNE” or State ID 2060200588). Inspection type (routine vs. follow-up) is not published in the county's data.