HILTON GARDEN INN CHARLOTTE WAVERLY

4-602.11* Equipment food contact surfaces and utensils shall be cleaned at necessary frequencies. - P - Observed the ice shoots to the guest ice machines on floor 4 and floor 2 to have build ups of yellow grime. CDI - PIC notified maintenance to clean the ice shoots at the time of the inspection.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. - Observed the mattress in room 623 to have a large yellow stain on the right side. REPEAT. - Observed light damage on the wall surrounding the window in room 623. - Observed the lamp shade at the desk in room 323 to have a yellow stain. - Observed the lower towel hook in the bathroom of room 323 to be loose from the wall.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. - Observed a large yellow stain on the wall above the 7th floor electrical room sign, adjacent the elevator.

15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. - Observed the sanitizer concentration at the dispenser in the laundry room to be testing between 400-500ppm when the manufacturers recommendation is between 200-400ppm.

REPEAT 15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Observed facility without test kit for chlorine sanitizer in laundry room.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stained mattress in 415, stained bench in 315 and stained pillow in 209.

15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed boxes of cups, lids stored on the floor in storage room on 3rd floor. Keep items off the floor.

15ANCAC 18A. 1824(k) A test kit or other device that measures the concentration in mg/L of sanitizing solutions shall be provided by the lodging establishment. Observed facility without a test strip to measure their sanitizer solution in laundry room. Obtain a test kit.

15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean. Interior surfaces of guest room refrigerator 4th floor with dried residue.

15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Cases of single service items observed stored on floor in storage room 3rd floor.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Mattress with staining room 710. Bathroom shower fixtures with peeling caulking room 618 needs repair. Multiple guest rooms throughout all floors observed with debris under/behind furnishings and debris present around baseboard perimeters

15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. Observed various housekeeping carts on floors 3rd, 4th, and 5th floors with chemicals stored mixed with single service items, coffee pods, and clean linens. Observed employee keys with mace and butane lighters attached laying on top of single service items on cart 7th floor. REPEAT - points not escalated as no employee beverages were observed stored improperly.

15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. Observed employee drinks stored on shelf above clean linens and single serve items on multiple housekeeping carts. -REPEAT-

REPEAT: 15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels at laundry sink. Points not escalated due to improvement since last inspection.

15A NCAC 18A .1826 (c) Sinks, vanities, toilets, and showers in guest rooms shall be cleaned and sanitized between guests. Observed all housekeeping carts checked during inspection with no sanitizer on them. Follow the rule above.

NO POINTS DEDUCTED: 15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. Observed mattress pads with yellow staining in rooms 207 and 519. Inspection led by Alexis Welch.

NO POINTS DEDUCTED: 15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. -Observed all housekeeping carts viewed during inspection with the dirty side of the brooms facing upward over clean linen. Store inverted, on the dirty side of the cart, or covered. -Observed one housekeeping cart with employee drink stored on the shelf above clean linen.

15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no soap or paper towels at laundry hand sink.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed storage on floor in a couple of storerooms.