AC HOTEL / RESIDENCE INN

Observed no soap or paper towels at the employee handsink in the laundry room. Provide. 15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. -0-

Observed lamp with a burned light bulb in room 1120. 0 demerits due to improvement from previous inspection. REPEAT VIOLATION: 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. -0-

Observed peeling paint and visible signs of damage on wall around window in room 1120 and outdoor patio wall corner in room 601. Observed food debris on floor under window curtains in room 601. Observed visible scuff marks on wall inside closet in room 2110; observed damaged walls in hallways on floors 6, 7, 8 and 11. REPEAT VIOLATION: 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. -2-

Observed the following rooms in Residence Inn had soiled pull out mattresses and mattresses: 2110 and 1406 Observed room 1120 in AC Hotel had soiled pull out mattresses and mattresses. Observed torn mattress covers in rooms 1406, 1120 and 601. REPEAT VIOLATION:**15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. -4-

Observed spray bottle containing pink liquid unlabeled (11th floor housekeeping cart); spray bottle containing blue liquid unlabeled (7th floor housekeeping car). Properly label to prevent misuse. 15A NCAC 18A .1827(c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. -0-

Observed soiled glassware stored as clean in rooms 1908, 1912 and 1914. 4-601.11(A)* Equipment food contact surfaces and utensils shall be clean to sight and touch. - Pf. CDI - Utensils removed to be w/r/s. -0-

Observed slow leak coming out of shower head in room 1912. Repair. 5-205.15 Maintain a plumbing system in good repair. -0-

Observed the following rooms had soiled pull out mattresses: 1908, 1914. Observed room 702 with soiled mattress. Observed (1) damaged pillow in outdoor patio furniture, room 706. REPEAT VIOLATION: 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. No escalation of points due to improvement noted. -0-

Observed peeling paint and visible signs of water damage on ceiling above shower head in room 705. Observed damage on shower flooring in room 1912. Repair. 15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. -0-

Observed soiled mattress and pillow cases in rooms 706, 1908, 1912 and 1914. Observed torn mattress cover in room 702. REPEAT VIOLATION:**15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. -4- NOTE: Rooms 702, 705, 706, 1908, 1912 and 1914 were inspected during today’s inspection.

Observed personal backpack stored directly on top of clean bed sheets on the housekeeping cart (7th floor). CDI - Backpack relocated. REPEAT VIOLATION: 15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination. -2-

15A NCAC 18A .1824(e ) Nonfood-contact surfaces of equipment shall be clean. Observed the interior of the microwave (6th floor) with food debris /residue. Clean and maintain.

Observed boxes of single service articles stored on the floor int he storage rooms on the 21st, 20th, 19th, 18th, 6th, 7th, 8th floor. Needs to be placed on shelving or other means to get them off the floor. **15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination.

Observed the following rooms had a stained pull out mattress: 2101, 1802, and 616 Observed lamp torn shade in bedroom room 702. Replace. 15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair.

Observed mattress pad torn and/stained in rooms 2102, 2101, 2006, 2004, 1902, 1802. **15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. NOTE: Rooms 2102, 2101, 2006, 2004, 1902, 1802, 616, 702 was inspected during today’s inspection.

Observed personal drink on the housekeeping cart (6th floor) stored with single service supplies. CDI - drink was relocated. 15A NCAC 18A .1828 (d) Housekeeping carts shall be kept clean and stored to protect items from contamination.

Observed spray bottle containing pink liquid unlabeled (20th floor housekeeping cart); spray bottle containing clear liquid unlabeled (6th floor housekeeping car). Properly labele to prevent misuse. 15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations.

Observed boxes of single service articles stored on the floor int he storage rooms on the 21st, 17th, 15th and 6th floor. Needs to be placed on shelving or other means to get them off the floor. **15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination.

Observed mattress cover with staining in rooms 2113, 707 and 623. **15A NCAC 18A .1828 (a) Clean bed and bath linen, in good repair, should be provided for each guest. NOTE: Rooms 2113, 1901, 1710, 1512, 1204, 707 and 623 was inspected during today’s inspection.

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed tear in desk chair in Room 1801. Observed stained pillow case in Room 1801 and stained mattress in Room 619. Observed debris in corner crevices of pull out couch in Room 619.

15A NCAC 18A .1828 (d) Items on housekeeping carts shall be arranged in a manner to prevent cross-contamination between soiled and cleaned items. Observed disinfectant in spray bottle stored above tea bags, artificial sweeteners and other room items for human consumption on housekeeping cart on 15th floor in cart closet. CDI - Housekeeping manager corrected cart storage order. -0-

15A NCAC 18A .1827(f) Medications under the control of the permit holder shall be stored in a manner to avoid contamination of food and food contact surfaces. Observed first aid kit stored on top of ice machine. CDI - Hotel manager moved this to another location away from ice. -0-

15A NCAC 18A .1826 (h) Furnishings, bathroom fixtures, carpets, and other accessories in guest rooms, shall be kept clean and in good repair. Observed stained chair upholstery and pet hair on couch in room 2105 and stained mattress cover in room 1207. Recommend thorough cleaning of guest furnishings between guests.

15A NCAC 18A .1826 (f) Physical facilities shall be kept clean and in good repair. Observed dried food and sticky substance on floor in room 2105 near refrigerator. Recommend thorough cleaning of flooring in between guests.

15A NCAC 18A .1823 (c ) Ice used for room service shall be manufactured from a water supply that complies with 15A NCAC .1700 rules and 15A NCAC 18C rules and shall be stored and handled in a manner so as to prevent contamination. Ice machine in laundry not approved for use until hand sink and ceiling covering is approved.

15A NCAC 18A .1824(i) Single-use articles may be used if discarded after each use. Single use articles may be stored and handled to prevent contamination. Observed unprotected coffee cup lids in storage areas and on housekeeping rolling carts.

15A NCAC 18A .1826(a) Handwashing sinks as required in Rule .1825 in this section shall be supplied with hand soap, and either individual, disposable towels; a continuous towel system that supplies the user with a clean towel; a heated-air hand drying device; or a hand drying device that employs an air-knife system that delivers high velocity, pressurized air at ambient temperatures. Observed no paper towels at hand sink in laundry.

15A NCAC 18A .1826 (d) Light intensity shall be at least 20 foot candles at 30 inches above the floor in areas for handwashing, warewashing, equipment storage, utensil storage, and in toilet rooms. Observed lighting less than 20 ft candles in expanded studio rooms (AC)

15A NCAC 18A .1828( c) Clean linen and supplies shall be stored in cabinets, or on shelves in linen and supply storage rooms. Observed rolling carts of clean linens stored uncovered in hallways (AC).

15A NCAC 18A .1827( c) Household cleaning agents such as bleaches, detergents, and polishes shall be used and stored according to manufacturer's recommendations. Observed improper storage of cleaners/chemicals. Store cleaners below paper goods and food/coffee. Bottled water stored on floor.